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Installation Guide Verifone Part Number DOC087-603-EN-A, Revision A.3...
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Verifone, Inc. The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
REFACE This guide is your primary source of information for setting up the e280. Audience This guide is useful for anyone installing an e280 device. Basic descriptions of the device features are also provided. Organization This guide is organized as follows:...
Acronym Definitions Acronym Definitions Alternating Current Acorn RISC Machine Europay MasterCard and VISA Liquid Crystal Display Near Field Communication Merchandise Return Authorization Payment Card Industry PIN Entry Device Personal Identification Number Universal Serial Bus Verifone Part Number 280 I NSTALLATION UIDE...
Device Overview This chapter provides a brief description of the e280 device. The e280 is a secure wireless handheld mobile payment device that allows merchants to process credit card transactions anywhere. The e280 supports a variety of use cases and integrates with Verifone’s estate management solution enabling clients to remotely monitor, manage, and update their device.
• Easy to hold, easy to carry. e280's compact size allows it to easily fit in your pocket and provides lanyard holes, on both sides of the device, to attach wrist/ neckbands.
• Support 5V/200mA for external USB peripherals • USB host or device is configured by SW • e280 USB-C port is on left hand side • Smart device communication is through USB-C. Bluetooth (wireless communication) • BCM4343W for touch SKU •...
EVICE VERVIEW Features and Benefits • Power path management integrated • Programmable charging parameters • Support dual inputs from either charging pins or USB connector Main Battery • Non-removable battery pack • Use ID pin of battery to identify different battery source by AIN5_BATT_ID •...
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EVICE VERVIEW Features and Benefits 280 I NSTALLATION UIDE...
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EVICE VERVIEW Features and Benefits 280 I NSTALLATION UIDE...
Environmental • Select a flat support surface, such as a countertop or table, to keep the device. Factors Please store your e280 device in a dry area: • Operation temperature is 0~45 degree. • Storage temperature is -20 to 60 degree.
Charge the e280 device for eight hours before initial use. • NOTE The e280 device comes with an extra battery, that will power the security circuit of the • device, in case the device is tampered and the main battery fails to charge. This extra battery has a life of 2 yrs.
CTLS around the display for contactless payments. For directions on how to conduct contactless transactions, see Using the CTLS Reader. Examining The e280 device has one primary USB-C port used for power and download. Connection Port Figure 3 The e280 Primary USB-C Port 280 I...
ETUP Using the Battery Using the The e280 device uses a single cell Li-ion battery. The internal logic of the battery Battery prevents both overcharging and undercharging (a fault condition in which the battery level goes well below the minimum acceptable charge and the battery becomes unusable).
USB outlet to charge the battery. The e280 unit is equipped with an USB capable universal input. To Connect the Insert the USB-C plug into the USB-C port of the e280, as shown in the figure Terminal Power below.
Connect the e280 device to a PC or laptop to download applications. Computer To Connect to a Insert the USB-C plug into the USB-C port of the e280, as shown in the figure Computer below. Connect the other end of the USB-C plug into the host computer’s USB port.
EVICE ETUP Using the Smart Card Reader Using the Smart The insert the smart card to proceed with the EMV transaction. EMV supports Card Reader credit card and debit card transactions. To Conduct a Smart Position the smart card with the contacts facing upward (see illustration Card Transaction below).
EVICE ETUP Using the CTLS Reader Using the CTLS The e280 supports contactless credit or debit card transactions. To perform a Reader contactless transaction, gently tap the card or hold the card against the surface of the display. Figure 8...
HAPTER Specifications This chapter discusses the power requirements and dimensions of the e280 device. Unit Power • Input power rating: 5 V DC, 1 A Requirement • Charging via USB-C to computer system or you can use any smartphone or tablet USB power adapter.
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PECIFICATIONS SD Memory 280 I NSTALLATION UIDE...
Reader warranty. For smart card reader service, contact your Verifone distributor or service provider. If you find foreign objects in the SCR, send your terminal to a Verifone authorized CAUTION repair center. Do not use Verifone’s recommended MSR-cleaning card (PN 02746-02) or commercially available card reader cleaning cards with the SCR.
AINTENANCE AND LEANING Additional Safety Information Additional The following is additional information for your safety in using this device. Safety Information Potentially Explosive Environments WARNING When using the device in areas with potential risk of explosion, such as gas stations, follow the advice of all signs and instructions. If there has been a leak, do not use this device.
Monday - Friday, 8 A.M. - 8 P.M., Eastern time • International – Contact your Verifone representative Returning a Before returning an e280, you must obtain an MRA number. The following Device for procedure describes how to return one or more devices for repair or replacement Service (U.S.
• Reference the model and part number in the Note box. NOTE One MRA number must be issued for each e280 you return to Verifone, even if you are returning several of the same model. Describe the problem(s). Provide the shipping address where the repaired or replacement unit must be returned.
Device Display • Recharge the battery. Does Not Show • Connect the e280 into a known-good power supply (if available) to see if this Correct/ clears the problem. Readable Info • If the problem persists, contact your local Verifone representative for assistance.
Battery Does Not The e280 battery must initially receive a full charge to ensure proper operation. Charge • Allow the e280 device to remain connected to the power pack for eight hours NOTE to ensure the battery receives a full charge. •...
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ROUBLESHOOTING UIDELINES Transactions Fail to Process 280 I NSTALLATION UIDE...
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VeriFone, Inc. 1-800-Verifone www.verifone.com e280 Installation Guide Verifone Part Number DOC087-603-EN-A, Revision A.3...