What If - Ivoclar Vivadent Bluephase G4 Instructions For Use Manual

5 What if ...?

Indicator Causes
The device is overheated.
Red "x" lights up
Electronic component of the
handpiece is defective.
Battery empty
Red "x" and
battery symbol
light up
Battery contacts dirty
The charging base – Power pack not connected or
is not illuminated defective
during charging – Battery fully charged
Repair work
The warranty period for Bluephase G4 is 3 years from the date of purchase (battery: 1 year). Malfunctions resulting
from faulty material or manufacturing errors are repaired free of charge during the warranty period. The warranty
however does not confer rights to compensation for any material or non-material damage. The apparatus must only
be used for the intended purposes. Any other uses are contraindicated. The manufacturer does not accept any
liability resulting from misuse and warranty claims cannot be accepted in such cases.
This is particularly valid for:
– Damage resulting from improper handling, especially incorrectly stored batteries (see Product Specifications:
Transportation and storage conditions).
– Damage to components resulting from wear under standard operating conditions (e.g. battery).
– Damage resulting from external influences, e.g. blows, drops to the floor.
– Damage resulting from incorrect set-up or installation.
– Damage resulting from connecting the unit to a power supply, the voltage and frequency of which
do not comply with the ones stated on the rating plate.
– Damage resulting from improper repairs or modifications that have not been carried out by certified
Service Centres.
In case of a claim under warranty, the complete apparatus (handpiece, charging base, battery, power cord and power
pack) must be returned, carriage paid, to the dealer or directly to Ivoclar together with the purchase document. Use
the original packaging with the corresponding cardboard inserts for transportation. Repair work may only be carried
out by a certified Ivoclar Vivadent Service Centre. In case of a defect that cannot be rectified, please contact your
dealer or your local Service Centre (see addresses on the reverse side). A clear description of the defect or the
conditions under which the defect occurred will facilitate locating the problem. Please enclose this description when
returning the apparatus.
16
Error rectification
Allow the device to cool down and try again after a
certain time. If the error persists, please contact your
dealer or your local Service Centre.
Remove and reinsert the battery. If the error persits,
please contact your dealer or your local Service Centre.
Place the device in the charging base and charge it.
Remove battery and clean the battery contacts.
Check if the power pack is correctly positioned in the
charging base or if the power pack is connected to the
power supply by means of the power cord.