ZKTeco D3 Series User Manual

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Product Name and Model Number

User Manual

D3 Series

Date: May 2023

Doc Version: 1.0

English

Thank you for choosing our product. Please read the instructions carefully

before operation. Follow these instructions to ensure that the product is

functioning properly. The images shown in this manual are for illustrative

purposes only.

P a g e

| 1

For further details, please visit our Company's website

www.zkteco.com.

User Manual

Table of Contents

Summary of Contents for ZKTeco D3 Series

Page 1 Follow these instructions to ensure that the product is functioning properly. The images shown in this manual are for illustrative purposes only. For further details, please visit our Company’s website www.zkteco.com. P a g e Copyright©2020 ZKTECO CO., LTD. All rights reserved.
Page 2 Copyright © 2023 ZKTECO CO., LTD. All rights reserved. Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company" or "ZKTeco").
Page 3 D3 Series User Manual relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been advised of the possibility of such damages. This manual and the information contained therein may include technical, other inaccuracies or typographical errors.
Page 4 User Manual About the Company ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein) readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and Consumer products including battery-operated fingerprint and face-reader Door Locks.
Page 5 The general information which helps in performing the operations faster. The information which is significant. Care taken to avoid danger or mistakes. The statement or event that warns of something or that serves as a cautionary example. P a g e Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 6: Table Of Contents
ELETE ADVANCED SETTINGS ........................41 10.1 ..................................41 OMMUNICATION ETTINGS 10.2 ....................................42 LOUD ERVER ETTING 10.3 ......................................42 ETTINGS 10.4 ........................................44 ETUP 10.5 ......................................44 YSTEM ETTINGS P a g e Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 7 EQUIREMENTS OF OLLECTION AND EGISTRATION OF ISIBLE IGHT MAGES .......................... 65 EQUIREMENTS FOR ISIBLE IGHT IGITAL MAGE APPENDIX 2 ............................... 66 ........................................66 RIVACY OLICY ...................................... 68 FRIENDLY PERATION P a g e Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 8: Instruction For Use
Recommended Standing Posture and Facial Expression  Standing Posture Facial Expression Note: Please keep your facial expression and standing posture natural while enrolment or verification. P a g e Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 9: Face Registration
If the glasses have been changed, authentication may fail. If the face without glasses has  been registered, authenticate the face without glasses further. If the face with glasses has been registered, authenticate the face with the previously worn glasses. P a g e Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 10: Finger Placement
Avoid using the thumb or pinky, as they are difficult to accurately tap onto the fingerprint reader. Note: Please use the correct method when pressing your fingers onto the fingerprint reader for registration and identification. P a g e Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 11: Overview
D3 Series User Manual Overview Appearance Description Near-Infrared Flash Camera Display Screen Card Reading Area ★ Fingerprint Sensor Restore Speaker Reset P a g e | 10 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 12: Terminal And Wiring Description
D3 Series User Manual Terminal and Wiring Description 2.2.1 Terminal Description Interface Description +12V 12V Power In Network Interface Lock Sensor Power Exit Button P a g e | 11 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 13: Wiring Description
'NO' and 'COM' terminals whereas the NC LOCK (normally locked when power-on) is connected with 'NC' and 'COM' terminals. Take NC Lock as an example below: P a g e | 12 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 14 D3 Series User Manual Ethernet Connection  Connect the device and computer software over an Ethernet cable. An example is shown below: P a g e | 13 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 15: Installation
How to Install the Device on the Wall? Stick the wall-mounting template card to the wall and drill holes according to the wall-mounting template card. Insert the expansion tubes into the mounting holes. P a g e | 14 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 16 Attach the terminal to the bracket. Note: Before attaching the terminal to the bracket, you need to tilt the terminal to the left at an angle. Rotate the fixing terminal clockwise. P a g e | 15 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 17: How To Install The Device On The Desktop
D3 Series User Manual How to Install the Device on the Desktop? Attach the terminal to the bracket. Tighten it with a desktop bracket screw. P a g e | 16 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 18: Binding The Device
Search for the ZKBio Zlink App in Apple App Store or Google Play Store and download the App to your smartphone. Open the ZKBio Zlink App and create an account with your phone number or Email ID. P a g e | 17 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 19 Log in with your successfully registered account and follow the page prompts to create an organization. Log in with the account and organization you created. After successful login, add Site and Zone in the [Me] module. P a g e | 18 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 21 More features will be added soon. The following screen appears on the device to indicate successful activation, and then you can register or verify users, etc. P a g e | 20 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 22: Binding Your Device With The Zkbio Zlink Web
Access the ZKBio Zlink Web http://zlink.minervaiot.com/. If you do not have an account, please click [Create Account] to add a new account. Read and agree to User Agreement and Privacy Policy, then click [Register]. P a g e | 21 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 23 Enter user’s information and set password, then click [Register]. Set the organization’s name and code, click [Create], then complete registration. Log in with the account and organization you created. P a g e | 22 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 24 Click [Zone list] on the [Organization], and click add icon to add the zone. Enter the zone's information, and click [Add]. Click [Workshop] > [CloudATT] on the ZKBio Zlink Web main menu. P a g e | 23 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 25 Enter the device’s serial number, then click [SAVE]. The following screen appears on the device to indicate successful activation, and then you can register or verify users, etc. P a g e | 24 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 26: Standby Interface
Note: The device uses a 2’’ display screen, which does not support touch operation and is only used to display status and verification information. All operations such as device information, communication settings, user management and system settings are operated and set up on WebServer. P a g e | 25 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 27: Verification Mode
The Card Verification mode compares the card number in the card induction area with all the card number data registered in the device; The following is the card verification screen. P a g e | 26 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 28: Fingerprint Verification
This method compares the fingerprint of the user that is being pressed onto the fingerprint reader with all the fingerprint data that is pre- stored in the device. To enter fingerprint identification mode, simply tap your finger on the fingerprint reader. Successfully verified: P a g e | 27 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 30: Login Webserver
Open a browser to enter the address to log in to the WebServer, the address is https:// Serial IP Address:1443. For example: https://192.168.1.201:1443. Note: The Serial IP Address of the device for communication can be modified, for details please refer to Communication Settings. P a g e | 29 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 31 Change Password. In order to retrieve the password easily, please register a super admin first, please refer to User Registration. P a g e | 30 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 32: Forgot Password
The detailed steps are as follows: Click the icon on the login interface. On the pop-up page, enter the relevant information of the super admin user as prompted. P a g e | 31 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 33 After a successful reset, enter the default account and password (account: admin, password: admin@123) on the login interface to log in. For security reasons, please change your password after successfully logging in. Note: The super admin must exist. P a g e | 32 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 34 Remove the back cover with a screwdriver and long press the restore button to restore the device to factory settings. After a successful restore, enter the default account and password (account: admin, password: admin@123) on the login interface to log in. P a g e | 33 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 35 D3 Series User Manual For security reasons, please change your password after successfully logging in. Method 3:  Please contact our after-sales technicians to help retrieve the password. P a g e | 34 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 36: User Management
The user ID may contain 1 to 14 characters by default. It can be numbers, letters, User ID symbols, etc. Support English, Chinese and symbols etc. Name P a g e | 35 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 37: Online Registration
In the current interface, behind the fingerprint bar, click Register, and the device will display the fingerprint registration interface in real time, press your finger onto the fingerprint sensor of the device, and follow the instructions to complete the registration. P a g e | 36 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 38 A progress bar shows up while registering the face and “Enrolled Successfully” is displayed until the  registration completes. If the face is registered already then, the “Duplicated Face” message shows up.  P a g e | 37 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 39: Search For Users
ID, surname or full name) and the system will search for the related user information. Edit User On the All Users interface, select the required user from the list and click Change User Info to edit the user information. P a g e | 38 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 40: Delete User
On the All Users interface, select the required user from the list and click Delete User to delete the user. Here individual deletion and batch deletion is available. P a g e | 39 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 42: Advanced Settings
Note: After the IP address of the device is changed successfully, you need to log out of the currently WebServer and log in again to the IP address you just changed to connect to the device. For WebServer login details, please refer to Login WebServer. P a g e | 41 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 43: Cloud Server Setting
Wi-Fi is enabled by default in the device. If you don't need to use the Wi-Fi network, you can toggle the Wi-Fi to disable the button. Click Wi-Fi Settings on the WebServer. P a g e | 42 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 44 Displays the IP address of the current device's wireless network. The Wi-Fi can also be added manually if the required Wi-Fi does not show on the list. P a g e | 43 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 45: Date Setup
End of Daylight Saving. 10.5 System Settings Click System on the WebServer. It helps to set related system parameters to optimize the accessibility of the device. P a g e | 44 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 46 After selecting the language and clicking Confirm, the device will automatically reboot and display the changed language. Then WebServer will not display the switched language until the device reboots and log in again. P a g e | 45 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 47: Face
The valid value ranges from 0 to 100. The higher the thresholds, the lower the misjudgment rate, the higher the rejection rate, and vice versa. It is recommended to set the default value of 51. P a g e | 46 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 48 The larger the value, the more sensitive the system would be, i.e. if a larger value is set, the comparison interface is much easier and the motion detection frequently triggered. P a g e | 47 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 49: Access Control Options
If the door is not locked and is left open for a certain duration (Door Sensor Delay), an alarm will be triggered. Door Sensor Delay(s) The valid value of Door Sensor Delay ranges from 1 to 255 seconds. P a g e | 48 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 50 Normally Open: It means the door is always left open when electric power is Door Sensor Type Normally Closed: It means the door is always left closed when electric power is P a g e | 49 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 51: Device Management
SSH is used to enter the background of the device for maintenance, Close SSH choose whether to close the SSH. To delete the information and attendance logs/access records of all Delete All Data registered users. P a g e | 50 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 52: Autotest
It enables the system to automatically test whether the functions of various modules are working normally. 11.2.1 Test Face Click Acquire, the D3 device will display the Test Face interface in real time. P a g e | 51 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 53: Test Fingerprint Sensor
Select an upgrade file and click Confirm to complete firmware upgrade operation. Note: If the upgrade file is needed, please contact our technical support. Firmware upgrade is not recommenced under normal circumstances. P a g e | 52 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 54: Change Password
D3 Series User Manual 11.4 Change Password Click Change Password on the WebServer. In this interface, you can change the password and reset the password of WebServer. P a g e | 53 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 55: Operation Log
Click Operation Log on the WebServer. All the user’s operation records on the device or WebServer are saved. Users can search and download these logs by time. P a g e | 54 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 56: Download Firmware Logs
D3 Series User Manual 11.6 Download Firmware Logs Click Operation Log on the WebServer. In this interface, you can select download the main, biometric, or dev.log. P a g e | 55 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 57: System Information
User Manual System Information Click System Information on the WebServer. In this interface, you can view the data capacity, device and firmware information of the current device. P a g e | 56 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 58 Displays the current device's user storage, password, fingerprint, card★ and face Device Capacity storage, administrators, attendance records, attendance and forbidden list photos. Firmware Displays the firmware version and other version information of the device. Information P a g e | 57 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 59: Connect To Zkbio Zlink Web
12.1 Add Personnel on the ZKBio Zlink Web Click [Me] > [Organization] on the ZKBio Zlink Web main menu to add person. P a g e | 58 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 60: Synchronize Persons To Device On The Zkbio Zlink Web
Enter the person's information, and click [Save]. 12.2 Synchronize Persons to Device on the ZKBio Zlink Web Click [Attendance Rule Setting] > [Clocking In Device] on the [CloudATT]. P a g e | 59 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 61: Register Verification Mode On The Zkbio Zlink Web
When you synchronize a personnel's profile to the device, you can view the basic information in the [Person in this device] interface. Turn on the [Set as registration device] switch. P a g e | 60 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 62: Timesheet Setting On The Zkbio Zlink Web
Timesheet Setting on the ZKBio Zlink Web Click [Attendance Rule Setting] > [Timesheet] on the [CloudATT]. to set the attendance rule and timesheet, and click [SAVE]. Click add icon P a g e | 61 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 63: Schedule Setting On The Zkbio Zlink Web
User Manual 12.5 Schedule Setting on the ZKBio Zlink Web Click [Schedule], and click add icon on the [CloudATT]. Select the time, employee and timesheet of the schedule. P a g e | 62 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 64: Records Query On The Zkbio Zlink Web
After the person has checked in/out on the device, you can view the attendance records. Click [Timecard Management] > [Clocking Records] on the [CloudATT]. , and then set the date of the query, finally click [CONFIRM]. Click P a g e | 63 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 65: Requirements Of Live Collection And Registration Of Visible Light Face Images
Do not include more than one face in the capturing area. 9） 50cm - 80cm is recommended for capturing distance adjustable subject to body height. Image1 Face Capture Area P a g e | 64 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 66: Requirements For Visible Light Digital Face Image Data
The captured person should be clearly visible, natural in color, no harsh shadow or light spot or reflection in face or background. The contrast and lightness level should be appropriate. P a g e | 65 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 67: Privacy Policy
Privacy Policy Notice: To help you better use the products and services of ZKTeco (hereinafter referred as “we”, “our”, or “us”) a smart service provider, we consistently collect your personal information. Since we understand the importance of your personal information, we took your privacy sincerely and we have formulated this privacy policy to protect your personal information.
Page 69: Eco-Friendly Operation
The components which contain toxins or harmful elements are included due to the current economic or technical limitations which prevent their replacement with non-toxic materials or elements. P a g e | 68 Copyright©2023 ZKTECO CO., LTD. All rights reserved.
Page 70 This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. ZKTeco Industrial Park, No. 32, Industrial Road, Tangxia Town, Dongguan, China. Phone : +86 769 - 82109991 : +86 755 - 89602394 www.zkteco.com Copyright © 2023 ZKTECO CO., LTD. All Rights Reserved.

ZKTeco D3 Series User Manual

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