ZKTeco MA300 User Manual
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ZKTeco MA300 User Manual

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MA300
User Manual
MA300
Date: March 2023
Doc Version: 3.1
English
Thank you for choosing our product. Please read the instructions
carefully before operation. Follow these instructions to ensure that the
product is functioning properly. The images shown in this manual are for
illustrative purposes only.
P a g e
| 1
For further details, please visit our Company's website
www.zkteco.com.
Copyright©2022 ZKTECO CO., LTD. All rights reserved.
User Manual

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Summary of Contents for ZKTeco MA300

  • Page 1 Follow these instructions to ensure that the product is functioning properly. The images shown in this manual are for illustrative purposes only. For further details, please visit our Company’s website www.zkteco.com. P a g e Copyright©2022 ZKTECO CO., LTD. All rights reserved.
  • Page 2 User Manual Copyright © 2023 ZKTECO CO., LTD. All rights reserved. Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company"...
  • Page 3 The entire risk as to the results and performance obtained from using the information is assumed by the user. ZKTeco in no event shall be liable to the user or any third party for any incidental, consequential, indirect, special, or exemplary damages, including,...
  • Page 4 User Manual damages under any circumstances. ZKTeco shall in no way be responsible (i) in case the machine/unit/equipment malfunctions due to any non-compliance of the instructions contained in this manual (ii) in case of operation of the machine/unit/equipment beyond the rate limits (iii) in case of operation of the machine and equipment in conditions different from the prescribed conditions of the manual.
  • Page 5 MA300 User Manual About the Company ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein) readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition Cameras, Elevator/Floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers, and Consumer products including battery-operated fingerprint and face-reader door locks.
  • Page 6 : indicates the voice prompt generated by the device. In the event of discrepancy between the voice prompts in this document and those generated by the actual products, the latter shall prevail. P a g e Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 7: Table Of Contents

    ..........................31 OGIN ..........................33 EVICE 4.2.1 Device Status ....................... 33 4.2.2 Change Password ....................33 ........................... 34 ETTINGS 4.3.1 Comm Settings ....................34 4.3.2 Cloud Settings ..................... 35 P a g e Copyright©2023 ZKTECO CO., LTD. All rights reserved...
  • Page 8 DDRESS ..................44 EVICE TO THE OFTWARE ................... 45 ERSONS TO THE OFTWARE APPENDIX ....................47 ......................47 IST OF ARAMETERS ........................ 48 RIVACY OLICY ....................52 FRIENDLY PERATION P a g e Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 9: Instruction For Use

    Our company will assume no liability for recognition issues that may result from incorrect usage of the product. We reserve the right of final interpretation and modification concerning this point. P a g e Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 10: Instruction For Card Swipe

    For matters that are not covered in this document, please refer to related documents including the Installation Guide, and ZKBioAccess IVS User Manual. P a g e Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 11: Introduction Of Access Control Device

    The device's waterproof design and metal shell allow it to resist a strong impact without being damaged. Featuring a compact and simple design, this device allows users to connect several devices through a PC and perform real-time monitoring. P a g e | 10 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 12: Product Appearance

    Enrollment State: The green LED blinks three times every other three seconds. Single User Deletion: The red LED blinks three times every other three seconds. Verification State: The green LED blinks once every other two seconds. P a g e | 11 Copyright©2023 ZKTECO CO., LTD. All rights reserved...
  • Page 13 “Please try again”. If the user fails to pass the verification by card, the speaker beeps once and prompts “Please punch your card again”. The default prompts during operation: Beep + voice prompts. P a g e | 12 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 14: Verification State

    U-disk management through the management card. P a g e | 13 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 15: Management Card

    By swiping the management card once, you can go into the U-disk  management state. Consecutive Swipes: Consecutive swipes mean the interval between two swipes in a row is less than 5 seconds. P a g e | 14 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 16: Operation Timeout

    10 seconds and then it returns to the verification state after three prompts. The voice prompt is “Operation timeout. The system returns to verification state”. P a g e | 15 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 17: Device Operations

    Registration is successful. The system returns to verification state”. After returning to the verification state, the system generates the voice prompt “: Verify users. Please press your finger or punch your card”. P a g e | 16 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 18: Enroll Ordinary User

    After the system generates the voice prompt “: Register users. Please press your finger or punch your card”, you can start user enrollment. There are the following two cases: P a g e | 17 Copyright©2023 ZKTECO CO., LTD. All rights reserved...
  • Page 19 “: Please press your finger again” and repeats step b. P a g e | 18 Copyright©2023 ZKTECO CO., LTD. All rights reserved...
  • Page 20 After you enroll 10 fingerprints, the system will generate the voice prompt “: Register. Please punch your card” to enroll your card if your card is not enrolled. P a g e | 19 Copyright©2023 ZKTECO CO., LTD. All rights reserved...
  • Page 21 In this mode, the fingerprint of the user who bears the management card  cannot be enrolled because swiping the management card will return the system to the verification state automatically. P a g e | 20 Copyright©2023 ZKTECO CO., LTD. All rights reserved...
  • Page 22 The system automatically returns to the verification state when both 10 fingers and card are enrolled, the management card is swiped once or the operation times out. P a g e | 21 Copyright©2023 ZKTECO CO., LTD. All rights reserved...
  • Page 23 : Registration is Enrollment is successful successful : The system returns to the verification state Are both 10 Return to the fingers and card verification state enrolled? P a g e | 22 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 24: Delete A Single User

    ” (** indicates the ID number of the user) and automatically return to the deletion state. If the verification fails, the system will generate the voice prompt “: Please try again. ” P a g e | 23 Copyright©2023 ZKTECO CO., LTD. All rights reserved...
  • Page 25  Tip: In simple single-user deletion mode, the management card user cannot be deleted because swiping the management card will return the system to the verification state. P a g e | 24 Copyright©2023 ZKTECO CO., LTD. All rights reserved...
  • Page 26 : User number Delete user **. Deletion is successful. Return to the verification state after the management card is swiped once or operation times out P a g e | 25 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 27: User Verification

    “: Thank you. ” and concurrently triggers an unlocking signal. If the verification fails, the system generates the voice prompt “: Please punch your card again. ” P a g e | 26 Copyright©2023 ZKTECO CO., LTD. All rights reserved...
  • Page 28 : Thank you. Lock Door status detection Return to verification state  Tip: The administrator can unlock by use of his/her enrolled fingerprints instead of a management card. P a g e | 27 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 29: U-Disk

    If your operation succeeds, the system will generate the voice prompt “: The operation is successful. ” and prompt you to proceed to the next step. After you finish the four items, the system P a g e | 28 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 30: Tamper Switch

    Power on the device, place the magnet on the tamper switch six times after it prompts ‘’Verify users. Please press your finger or punch your card’’ for 30 seconds but no more than 60 seconds. After it is restored successfully, the P a g e | 29 Copyright©2023 ZKTECO CO., LTD. All rights reserved...
  • Page 31 The user data will be cleared including the administrator and ordinary users. The IP address of the device and the login password of the Webserver will be restored to default. P a g e | 30 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 32: Webserver

    If you modify the IP address of the device in Settings-Comm Settings, then the webserver link will be changed accordingly. P a g e | 31 Copyright©2023 ZKTECO CO., LTD. All rights reserved...
  • Page 33 If you forget the password of the webserver, please restore factory settings through the tamper switch. For details, see 3.4. After the modification is successful, it will return to the login interface. P a g e | 32 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 34: Device

    4.2.2 Change Password Click Change Password to modify the user password. Enter your Previous password, New password and Confirm the password, then click OK. P a g e | 33 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 35: Settings

    Gateway: The default value is 192.168.1.1, it can be modified according to the available network parameters. DNS: The default DNS address is 0.0.0.0. It can be modified according to network availability. P a g e | 34 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 36: Cloud Settings

    Cloud Server Port: The port of the server. Proxy Settings: The IP address and the port number of the proxy server are set manually when the proxy is enabled. P a g e | 35 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 37: System Settings

    The fields description is as follows: Clear Access Log: To delete all the access logs. Delete All Data: To delete all the logs and user data (including the P a g e | 36 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 38: Date And Time

    Click Operation Log to view all the device operation logs. Download: Select the starting and ending time, and then click download, the operation log of the selected time will be automatically downloaded. P a g e | 37 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 39: Wiegand Setup

    20 to 100 microseconds. Pulse Interval(us): The default value is 1000 microseconds and can be adjusted within the range of 200 to 20000 microseconds. P a g e | 38 Copyright©2023 ZKTECO CO., LTD. All rights reserved...
  • Page 40 18 to 33 bits. The 2 to 9 bits is the site codes, while the 10 to 25 bits are the card numbers. P a g e | 39 Copyright©2023 ZKTECO CO., LTD. All rights reserved...
  • Page 41 The 5 to 14 bits is the device codes, and15 to 20 bits are the site codes, and the 21 to 36 bits are the card numbers. P a g e | 40 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 42: Device Management

    Update: Click Please select a file, the file format must be emfw. cfg, and the size must be less than 200 MB. Click OK to complete the firmware upgrade operation. P a g e | 41 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 43: Load Certificate

    Click Please select a file, upload the certificate file and private key file, and click OK to complete the file upload operation.  Note: Please load the certificate file first and then load the private key file. P a g e | 42 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 44: Connect To Zkbioaccess Ivs Software

    Cloud Server: Set as the IP address of the ZKBioAccess IVS server. Cloud Server Port: Set as the service port of ZKBioAccess IVS. P a g e | 43 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 45: Add Device To The Software

    Click Search, and it will prompt Searching……. After searching, the list and the total number of access controllers will be displayed. Click Add to add the device. P a g e | 44 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 46: Add Persons To The Software

    View/Get > Get Personnel Information to obtain the personnel information. Click Personnel > Person, select the user whose personnel ID is 1 to enter the user edit interface. Click the icon to enroll the P a g e | 45 Copyright©2023 ZKTECO CO., LTD. All rights reserved...
  • Page 47 Control > Synchronize All Data to Devices to synchronize all the data to the device. Note: The MA300 currently doesn’t support online fingerprint registration. For other specific operations, please refer to the ZKBioAccess IVS User Manual.

  • Page 48: Appendix

    1,500 fingerprints / 10,000 cards (fingerprint/card) Verification Mode ID (IC / HID) card, fingerprint Communications TCP / IP, RS485 Speaker Voice prompt Bi-color indication (red / green) P a g e | 47 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 49: Privacy Policy

    User Manual Privacy Policy Notice: To help you better use the products and services of ZKTeco and its affiliates, hereinafter referred to as "we", "our", or "us", the smart service provider, we consistently collect your personal information. Since we understand the importance of your personal information, we took your privacy sincerely and we have formulated this privacy policy to protect your personal information.
  • Page 50 If you enable these functions, we assume that you are aware of the personal privacy security risks specified in the privacy policy. Only your user ID is displayed by default. You can set whether P a g e | 49 Copyright©2023 ZKTECO CO., LTD. All rights reserved...
  • Page 51 How we handle personal information of minors Our products, website and services are mainly designed for adults. Without the consent of parents or guardians, minors shall not create P a g e | 50 Copyright©2023 ZKTECO CO., LTD. All rights reserved...
  • Page 52 Welcome to visit our official website at any time to learn our latest privacy policy. P a g e | 51 Copyright©2023 ZKTECO CO., LTD. All rights reserved...

  • Page 53: Eco-Friendly Operation

    ○ ○ ○ ○ × Inductor ○ ○ ○ ○ ○ Diode × ○ ○ ○ ○ ○ × component ○ ○ ○ ○ ○ Buzzer × P a g e | 52 Copyright©2023 ZKTECO CO., LTD. All rights reserved...
  • Page 54 The components which contain toxins or harmful elements are included due to the current economic or technical limitations which prevent their replacement with non-toxic materials or elements. P a g e | 53 Copyright©2023 ZKTECO CO., LTD. All rights reserved...
  • Page 55 ZKTeco Industrial Park, No. 32, Industrial Road, Tangxia Town, Dongguan, China. Phone : +86 769 - 82109991 : +86 755 - 89602394 www.zkteco.com Copyright © 2023 ZKTECO CO., LTD. All Rights Reserved.

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