Puretec Customer Service Puretec Customer Service Thank you for purchasing a Puretec Water Treatment System. Your system is a proven performer manufactured from only quality materials and components. It will give years of reliability and trouble free operation if maintained properly.
• Install as close as possible to a drain. • Install in correct relationship to other water treatment equipment. Contact Puretec for assistance. • Install the system in the supply line BEFORE the water heater. Temperatures above 40°C (104°F) will damage the system and void the warranty.
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For example, if the supply pump is managed by a level switch in a tank, relay outputs on the Puretec control valve will need to be utilised with a pump-start relay. Where possible, use a pressure-operated pump set (i.e.
Refer to page 6 for the correct size for your model. Testing & Analysis Ensure water has been tested, Input values into Table on page 4 and the analysis has been inspected by Puretec. Water Analysis Information Hardness ___________ ppm / mg/L...
Media Replacement See individual model information page for media details. Call the Puretec Customer Service Helpline on 1300 140 140 (AU) and 0800 130 140 (NZ) for more details. The nuts and caps are designed to be unscrewed or tightened by hand or with the special plastic spanner provided.
The backup battery (CR2032 coin) keeps the time in case of a power outage. The battery should be replaced annually or after extended periods without power. Replacement batteries can also be ordered using code: BA-CR2032 through your local Puretec dealer. 1. Turn off the power to the unit and remove the valve cover.
Puretec’s discretion, including chargeable inspection and labour costs incurred. Warranty/Australia This warranty is given by Puretec Pty Ltd, ABN 44 164 806 688, 37-43 Brodie Road Lonsdale SA 5160, telephone no. 1300 140 140 and email at sales@puretec.com.au.
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