Motorola APX 1000i User Manual
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Motorola APX 1000i User Manual

Motorola APX 1000i User Manual

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APX TWO-WAY RADIOS
APX 1000i Model 2 User Guide
*MN004863A01*
DECEMBER 2023
MN004863A01-AN
©
2023 Motorola Solutions, Inc. All Rights Reserved.

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  • Page 1 APX TWO-WAY RADIOS APX 1000i Model 2 User Guide *MN004863A01* DECEMBER 2023 MN004863A01-AN © 2023 Motorola Solutions, Inc. All Rights Reserved.

  • Page 2: Intellectual Property And Regulatory Notices

    License Rights The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal nonexclusive, royalty-free license to use that arises by operation of law in the sale of a product.

  • Page 3: Table Of Contents

    MN004863A01-AN Contents Contents Intellectual Property and Regulatory Notices..............2 List of Tables........................10 Software Version........................11 Chapter 1: Read Me First....................12 1.1 Notations Used in This Manual......................12 1.2 Radio Care............................12 1.2.1 Cleaning Your Radio......................14 1.2.2 Cleaning the External Surface of the Radio............... 14 1.2.3 Radio Service and Repair....................
  • Page 4 MN004863A01-AN Contents 4.8 Display Color Change On Channel....................33 Chapter 5: General Radio Operation................34 5.1 Selecting a Zone..........................34 5.2 Selecting a Radio Channel......................34 5.3 Mode Select Feature........................35 5.3.1 Saving a Zone and a Channel to a Softkey................35 5.3.2 Saving a Zone and a Channel to a Button................. 35 5.4 Receiving and Responding to a Radio Call..................
  • Page 5 MN004863A01-AN Contents 7.1.5.1 Classification of Regrouped Radios..............46 7.1.5.2 Requesting a Reprogram (Trunking Only)............46 7.1.6 Dynamic Zone Programming..................... 46 7.1.6.1 Entering the Dynamic Zone to Select a Dynamic Channel........46 7.1.6.2 Saving a Channel in the Dynamic Zone from List Selection........ 47 7.1.6.3 Deleting a Channel in the Dynamic Zone.............47 7.1.7 Zone-to-Zone Cloning......................
  • Page 6 MN004863A01-AN Contents 7.10.1 Special Considerations for Emergency Operation............61 7.10.2 Emergency Keep-Alive.....................61 7.10.3 Exiting Emergency Operation..................61 7.10.4 Exiting Emergency as Supervisor (Trunking Only)............62 7.10.5 Remote Emergency......................62 7.10.5.1 Sending Remote Emergency to Specific Users..........62 7.10.5.2 Manually Refreshing the Remote Emergency List..........63 7.10.5.3 Receiving Remote Emergency................63 7.10.5.4 Filtering Remote Emergency Contacts...............63 7.10.6 Sending an Emergency Alarm..................
  • Page 7 MN004863A01-AN Contents 7.15 ASTRO 25 Advanced Messaging Solution..................76 7.15.1 Two-Factor Authentication....................77 7.15.1.1 Logging in using the Two-Factor Authentication..........77 7.15.1.2 Logging out of Two-Factor Authentication............78 7.15.2 Sending a Query......................78 7.15.3 Receiving a Query......................79 7.16 Secure Operations......................... 80 7.16.1 Selecting Secure Transmissions..................
  • Page 8 MN004863A01-AN Contents 7.20.4 Site Trunking Feature.......................91 7.20.5 Site Search........................91 7.20.6 Locking and Unlocking a Site...................91 7.20.7 Viewing the Current Site....................92 7.20.8 Changing the Current Site....................92 7.21 Mission Critical Wireless Bluetooth ® Bluetooth ® Wireless Technology ......... 92 7.21.1 PIN Authentication in Pairing................... 93 7.21.1.1 Pairing the Authentication PIN when Receiving a Pairing Request....
  • Page 9 Declaration of Compliance for the Use of Distress and Safety Frequencies........120 Technical Parameters for Interfacing External Data Sources.............. 120 Limited Warranty......................121 MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS..............121 I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:............121 II. GENERAL PROVISIONS:....................... 122 III. STATE LAW RIGHTS:........................122 IV.

  • Page 10: List Of Tables

    MN004863A01-AN List of Tables List of Tables Table 1: LED Indications........................... 26 Table 2: TMS Status Icons..........................28 Table 3: Call Type Icons............................29 Table 4: MPL Selection Mode........................... 49 Table 5: Emergency Operation Scenarios......................61 Table 6: Parameter Editing Keys........................111 Table 7: VHF Marine Channel List........................

  • Page 11: Software Version

    MN004863A01-AN Software Version Software Version All the features described in the following sections are supported by the software version R31.00.00 or later. Accessing the Radio Information on page 107 to determine the software version of your radio. Contact your system administrator for more details of all the supported features.

  • Page 12: Chapter 1: Read Me First

    MN004863A01-AN Chapter 1: Read Me First Chapter 1 Read Me First This User Guide covers the basic operation of the radio. However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.
  • Page 13 MN004863A01-AN Chapter 1: Read Me First ● Never obstruct or cover the vent port, even with a label. ● Ensure that no oily substances come in contact with the vent port. ● If water is observed on the vent port of radio casting, dry the vent port. Otherwise, the water blocks the vent port and prevent pressure equalizing and could affect the overall performance of the radio.

  • Page 14: Cleaning Your Radio

    4. Ensure that no water remains entrapped near the connectors, cracks, or crevices. 1.2.3 Radio Service and Repair Proper repair and maintenance procedures ensure efficient operation and long-life of this radio. A Motorola Solutions maintenance agreement provides expert service to keep the radio and all other communication equipment in perfect operating condition.

  • Page 15: What Your Dealer Or System Administrator Can Tell You

    MN004863A01-AN Chapter 1: Read Me First What Your Dealer or System Administrator Can Tell You If the radio is to be operated in extreme temperatures (less than -30 °C or more than +60 °C), check with your system administrator for the correct radio settings. You can consult your dealer or system administrator about the following: ●...

  • Page 16: Chapter 2: Getting Started

    Do not discard batteries in a fire. When and where to use: Motorola Solutions-approved battery shipped with your radio is uncharged. Prior to using a new battery, charge it for a minimum of 16 hours to ensure optimum capacity and performance. For a...

  • Page 17: Attaching The Antenna

    MN004863A01-AN Chapter 2: Getting Started 2. To remove the battery, turn the radio off. Lift the latch at the bottom of the radio, then slide the battery out from the radio. NOTE: Radio supports revision B and above for PMNN4491 battery. Check with your dealer or system administrator for more information.

  • Page 18: Turning On The Radio

    Procedure: 1. Rotate the On/Off/Volume Control Knob clockwise until you hear a click. ● If the power-up test is successful, the display shows Motorola Solutions logo momentarily, followed by the Home screen and the Codeplug Alias. ● If the power-up test is unsuccessful, you see Error XX/YY (XX/YY is an alphanumeric code).

  • Page 19: Chapter 3: Radio Controls

    MN004863A01-AN Chapter 3: Radio Controls Chapter 3 Radio Controls This chapter explains the buttons and functions to control the radio. Radio Parts and Controls 16-Position Select Knob This knob is usually programmed for channel selection. On/Off/Volume Control Knob Rotate clockwise until you hear a click to turn on the radio. Rotate counterclockwise until you hear a click to turn off the radio.

  • Page 20: Programmable Features

    MN004863A01-AN Chapter 3: Radio Controls Rotate counterclockwise to decrease the volume. LED Indicator Top Side (Select) Button Use this programmable button to access a programmed function or enable or disable a feature. Microphone Push-to-Talk (PTT) Button Press and hold to talk in simplex calls or to initiate a group call, release it to listen. Side Button 1 Use this programmable button to access a programmed function or enable or disable a feature.
  • Page 21 MN004863A01-AN Chapter 3: Radio Controls Bluetooth Configuration Allows you to access the Bluetooth menu. Bluetooth Audio Reroute Toggles the audio route between the radio speaker or the Remote Speaker Microphone and the Bluetooth headset. Bluetooth Headset PTT Keys up the Bluetooth Headset microphone. Bluetooth Data Devices Pairs your radio with other data devices for data transfer.
  • Page 22 MN004863A01-AN Chapter 3: Radio Controls Nuisance Delete Temporarily removes an unwanted channel, except for priority channels and the designated transmit channel from the scan list. Phone Call Allows you to make and receive calls similar to standard phone calls. Private Call (Trunking Only) Allows a call from one individual radio to another.

  • Page 23: Assignable Settings Or Utility Functions

    MN004863A01-AN Chapter 3: Radio Controls Talkaround/Direct (Conventional Only) Toggles between using a repeater or communicating directly with another radio. Talkgroup (Conventional Only) Initiates a call to a preprogrammed group of radios. Text Messaging Service (TMS) Allows you to access the Text Messaging Service (TMS) menu. TMS Quick Text Selects a predefined message.

  • Page 24: Chapter 4: Status Indicators

    MN004863A01-AN Chapter 4: Status Indicators Chapter 4 Status Indicators This section explains the status indicators of the radio. Battery Charge Status Your radio indicates the battery charge status through LED, sounds, and the battery icon on the display. You can also check the battery charge status by using the menu entry. Battery Protection is activated when the battery is low or operating in extremely low temperatures to extend radio communication.

  • Page 25: Accessing The Battery Info Screen

    MN004863A01-AN Chapter 4: Status Indicators 4.1.2 Accessing the Battery Info screen This feature displays the current capacity and charges cycles of your battery when an IMPRES battery is powering your radio. This feature must be enabled in your radio to see the information. Procedure: to Batt.

  • Page 26: Status Icons

    MN004863A01-AN Chapter 4: Status Indicators Table 1: LED Indications Indication Status Solid red Radio is transmitting. Blinking red Radio is transmitting at low battery condition. Double blinking red Radio is transmitting an emergency alarm or call. Rapid blinking red Radio has failed the self-test upon powering up or encountered a fatal error. Solid yellow Radio is receiving in both trunking and conventional clear mode.
  • Page 27 MN004863A01-AN Chapter 4: Status Indicators Icon Description The radio is connected with other radios through a repeater. The selected channel is being monitored in conventional operation. The In-Call User Alert feature is enabled. Voice muting of the affiliated trunking talkgroup or selected conventional channel is activated. The radio is set at High power.

  • Page 28: Tms Status Icons

    MN004863A01-AN Chapter 4: Status Indicators Icon Description The Bluetooth wireless technology is turned on and ready for connection. Steady Bluetooth is connected to the external Bluetooth device. Blinking Bluetooth device is disconnected. Turn the Multi-Function Knob to turn the volume up or down. TMS Status Icons This feature only supports Model 3.5 and Model 2.5.

  • Page 29: Call Type Icons

    MN004863A01-AN Chapter 4: Status Indicators Call Type Icons Table 3: Call Type Icons Icon Description A radio number. A radio number added to a Call List. A mobile number. A mobile number added to a Call List. A landline phone number. A landline phone number added to a Call List.
  • Page 30 MN004863A01-AN Chapter 4: Status Indicators You Hear Tone Name Heard Long, Low- Time-Out Timer Timed After time out. Pitched Tone Talk Prohibit/PTT Inhibit (When PTT button is pressed) transmissions are not al- lowed. Lack of Voice PTT Time When the radio ends your call after it detected there is lack of voice for 60 seconds after the PTT is pressed and hold.
  • Page 31 MN004863A01-AN Chapter 4: Status Indicators You Hear Tone Name Heard Enhanced Call Sent When waiting for target of Private Call to answer the call. Phone Call Received When a land-to-mobile phone call is received. Gurgle Dynamic Regrouping (When PTT button is pressed) a dynamic ID has been received.
  • Page 32 MN004863A01-AN Chapter 4: Status Indicators You Hear Tone Name Heard A Group of Busy When system is busy. Low-Pitched Tones Short, Medi- Valid Key-Press When a correct key is pressed. um-Pitched Radio Self Test Pass When radio passes its power-up self test. Tone Clear Voice At beginning of a non-coded communication.

  • Page 33: Phone Call Displays And Alerts

    MN004863A01-AN Chapter 4: Status Indicators You Hear Tone Name Heard Decremen- Bluetooth Unpaired When Bluetooth accessory is unpaired from the radio. tal- Pitched Bluetooth Disconnected When Bluetooth accessory is disconnected from the radio. Tone Phone Call Displays and Alerts The following phone call displays and alerts appears on the radio display when you make and receive phone calls.

  • Page 34: Chapter 5: General Radio Operation

    MN004863A01-AN Chapter 5: General Radio Operation Chapter 5 General Radio Operation This chapter explains the general operations of your radio. Selecting a Zone When and where to use: A zone is a group of channels. Do one of the following to select a radio channel. You can use these options interchangeably depending on your preference and the programmed functions.

  • Page 35: Mode Select Feature

    MN004863A01-AN Chapter 5: General Radio Operation Positions of ChUp and ChDn on the display may differ each time you release the Menu Select button. Read carefully before you press. Mode Select Feature The Mode Select feature allows you to save the current zone and channel on your radio to one of the Mode Select feature menus (MS01–MS05) on a programmable side button (MS01–MS13).

  • Page 36: Receiving And Responding To A Radio Call

    MN004863A01-AN Chapter 5: General Radio Operation Receiving and Responding to a Radio Call Once you have selected the required channel and/or zone, you can proceed to receive and respond to calls. The radio shows different indicators based on the system the radio is configured. ●...

  • Page 37: Receiving And Responding To A Telephone Call (Trunking Only)

    MN004863A01-AN Chapter 5: General Radio Operation 3. Press or the Call Response button to hang up and return to the Home screen. Result: 5.4.3 Receiving and Responding to a Telephone Call (Trunking Only) This feature allows you to receive calls similar to standard phone calls from a landline phone. When and where to use: When you receive a Telephone Call, you hear a telephone-type ringing and the LED blinks green.

  • Page 38: Making A Private Call (Trunking Only)

    MN004863A01-AN Chapter 5: General Radio Operation 5.5.2 Making a Private Call (Trunking Only) When and where to use: This feature allows you to send an individual Call Alert or page if there is no answer from the target radio. Procedure: to Call , and press the Menu Select button directly below Call .

  • Page 39: Making A Telephone Call (Trunking Only)

    MN004863A01-AN Chapter 5: General Radio Operation If no acknowledgment is received, the display shows No acknowledge. If the target radio does not respond before the time out, the display shows No answer. 5. Press and hold the PTT button to talk. Release the PTT button to listen. 6.

  • Page 40: Monitoring A Channel

    MN004863A01-AN Chapter 5: General Radio Operation The lack of static on a digital channel when you switch from analog to digital radios is not an indication that the radio is malfunctioning. Digital technology quiets the transmission by removing the noise from the signal and allows only the clear voice or data information to be heard.

  • Page 41: Chapter 6: Additional Performance Enhancement

    Encrypted Integrated Data (EID) provides security encryption and authentication of Integrated Voice and Data (IV&D) bearer service. This bridges the communication between the radio and the Customer Enterprise Network. SecureNet SecureNet allows you to perform secured communications on an Analog or Motorola Data Communication (MDC) channel.

  • Page 42: P25 Digital Vehicular Repeater System

    Chapter 6: Additional Performance Enhancement P25 Digital Vehicular Repeater System Motorola Solutions offers an MSI Certified APX compatible, third party, P25 Digital Vehicular Repeater System (DVRS). This provides low-cost portable radio coverage in areas where only mobile radio coverage is available.

  • Page 43: Chapter 7: Advanced Features

    MN004863A01-AN Chapter 7: Advanced Features Chapter 7 Advanced Features This chapter explains the operations of the features available in your radio. Advanced Call Features This chapter explains the operations of the call features available in your radio. 7.1.1 Selective Call (ASTRO Conventional Only) A Selective Call is a call from an individual radio to another individual radio with privacy.

  • Page 44: Talkgroup Call Feature (Conventional Only)

    MN004863A01-AN Chapter 7: Advanced Features The display shows the ID of the target radio. 5. Release the PTT button to listen. 6. Press to return to the Home screen. 7.1.2 Talkgroup Call Feature (Conventional Only) This feature allows you to define a group of conventional system users so that they can share the use of a conventional channel.

  • Page 45: Making Priority Dispatch Calls

    MN004863A01-AN Chapter 7: Advanced Features 3. Press the PTT button to send the status. When the dispatcher acknowledges, you hear four tones and the display shows Ack received. The radio returns to normal dispatch operation. If no acknowledgment is received, you hear a low-pitched tone and the display shows No acknowledge.

  • Page 46: Classification Of Regrouped Radios

    MN004863A01-AN Chapter 7: Advanced Features 7.1.5.1 Classification of Regrouped Radios The dispatcher can classify regrouped radios into Select Enabled or Select Disabled categories. Select Enabled Select-enabled radios are free to change to any available channel, including the dynamic-regrouping channel, once you have selected the dynamic-regrouping position. Select Disabled Select-disabled radios cannot change channels while dynamically regrouped.

  • Page 47: Saving A Channel In The Dynamic Zone From List Selection

    MN004863A01-AN Chapter 7: Advanced Features 3. Perform one of the following actions: ● Press the Menu Select button below Sel to select. ● Press the Menu Select button below Exit to exit. If you have selected one of the Dynamic Zone Channels list, the display returns to Home screen with the selected <# Dynamic Zone Channels>...

  • Page 48: Zone-To-Zone Cloning

    MN004863A01-AN Chapter 7: Advanced Features If the channel deleted is the Home channel, the Home screen shows <Zone Name>“Blank”. 7.1.7 Zone-to-Zone Cloning Zone Cloning clones conventional zones from one radio to another. You can select the followings zones from a source radio and clone them into a target radio. ●...

  • Page 49: Multiple Private Line

    MN004863A01-AN Chapter 7: Advanced Features 7.1.8 Multiple Private Line Multiple Private Line (MPL) is a feature that allows user to modify the PL/DPL codes of the current mode by selecting from a predefined list of codes. For the purpose of accessing different communication sub-groups, repeaters and others, user no longer need to program multiple channels of the same frequency with different PL/DPL codes.

  • Page 50: Contacts

    MN004863A01-AN Chapter 7: Advanced Features Contacts This feature provides address-book capabilities on your radio. Each entry corresponds to an alias (name) and ID (number) that you use to initiate a call. Contact entries are alphabetically sorted according to the entry alias.

  • Page 51: Adding A Contact To A Call List

    MN004863A01-AN Chapter 7: Advanced Features If the call reaches the maximum ring time, the call ends. 7.3.2 Adding a Contact to a Call List Procedure: to Cnts and press the Menu Select button directly below Cnts . The entries are alphabetically sorted. to the entry you want to add and press the Menu Select button directly below Optn .

  • Page 52: Scan Lists

    MN004863A01-AN Chapter 7: Advanced Features to View and press the Menu Select button directly below Sel . Result: The display shows all the numbers associated with the entry. Scan Lists Scan lists are created and assigned to individual channels or groups. Your radio scans for voice activity by cycling through the channel or group.

  • Page 53: Changing The Scan List Status

    MN004863A01-AN Chapter 7: Advanced Features ● Press the Top Side button to add and/or change the priority of the currently displayed channel in the scan list. ● Press the Menu Select button directly below Del to delete the currently displayed channel from the scan list.

  • Page 54: Scan

    MN004863A01-AN Chapter 7: Advanced Features ● A Scan icon indicates that the current channel is in the scan list as a non-priority channel. The LED lights up solid green. ● A Priority-One Channel Scan icon indicates that the current channel is in the scan list as the Priority-One channel.

  • Page 55: Deleting A Nuisance Channel

    MN004863A01-AN Chapter 7: Advanced Features 7.5.3 Deleting a Nuisance Channel When and where to use: If a channel continually generates unwanted calls or noise (termed “nuisance” channel), you can temporarily remove the unwanted channel from the scan list. This capability does not apply to priority channels or the designated transmit channel. Procedure: When the radio is locked onto the channel to be deleted, perform one of the following actions: ●...

  • Page 56: Sending A Call Alert Page

    MN004863A01-AN Chapter 7: Advanced Features 7.6.2 Sending a Call Alert Page When and where to use: Do one of the following to send a call alert page: NOTE: If the feature inactivity timer is enabled, your radio automatically exits the feature when your radio is left idle long enough for the time to expire.

  • Page 57: Viewing Recent Calls

    MN004863A01-AN Chapter 7: Advanced Features ● Call Alert ● Selective Call ● Private Call ● Phone Call (Outgoing Only) ● Emergency Call (Incoming Only) NOTE: The Log Dispatch Calls Enable field need to be enabled in Customer Programming Software (CPS) for your radio to log the dispatch call. 7.7.1 Viewing Recent Calls Do one of the following to view recent calls.

  • Page 58: Instant Recall

    MN004863A01-AN Chapter 7: Advanced Features This feature allows you to delete calls from the Recent Calls list. Procedure: Delete calls by using the following options: Option Actions Deleting all calls a. Press Optn. b. Select Delete Calls. c. Select All Calls. d.

  • Page 59: In-Call User Alert

    MN004863A01-AN Chapter 7: Advanced Features To return to the previous screen, press the Menu Select button directly below Back. g. To return to the Home screen, press the Menu Select button directly below Exit. Recent calls are lost after radio power cycle if the calls are not saved. ●...

  • Page 60: Quik Call Ii

    MN004863A01-AN Chapter 7: Advanced Features Voice Mute button-press or the Voice Mute menu-selection allows the radio-user to toggle on and off Voice Mute functionality. Quik Call II This feature allows you to broadcast a series of distinct and recognizable tones before a voice transmission from the dispatcher or a radio.

  • Page 61: Special Considerations For Emergency Operation

    MN004863A01-AN Chapter 7: Advanced Features Non-Tactical/Revert for Conventional System The radio reverts to the programmed emergency channel to send an alarm and/or make an emergency call. Non-Tactical/Revert for Trunking System The radio reverts to the programmed emergency talkgroup (trunking system) or channel (conventional system) to send an alarm and/or make an emergency call.

  • Page 62: Exiting Emergency As Supervisor (Trunking Only)

    MN004863A01-AN Chapter 7: Advanced Features 7.10.4 Exiting Emergency as Supervisor (Trunking Only) Radios configured as Supervisor are able to cancel emergency mode of other radios. The dispatch console must be preprogrammed to use this feature. For more information, contact your system administrator. Procedure: Perform one of the following actions: If…...

  • Page 63: Manually Refreshing The Remote Emergency List

    MN004863A01-AN Chapter 7: Advanced Features ● Transmit Inhibit ● Out of Range ● Imbalance Coverage If your radio receives acknowledgment, your radio displays a positive notification. If your radio does not receive acknowledgment from the target radio, your radio displays a negative notification.

  • Page 64: Sending An Emergency Call (Trunking Only)

    MN004863A01-AN Chapter 7: Advanced Features ● The display shows Emergency and the current zone or channel. You hear a short medium-pitched tone and the LED blinks red momentarily. ● The radio sounds a short low-pitched tone to indicate that the selected channel does not support emergency and rejects to launch emergency mode.

  • Page 65: Sending An Emergency Alarm With Emergency Call

    MN004863A01-AN Chapter 7: Advanced Features Follow the procedure to send Emergency Call with hot mic on your radio. Procedure: 1. Press the preprogrammed Emergency button. One of the following scenarios occurs: ● The display shows Emergency on the current zone and channel. A tone sounds and the LED blinks red momentarily.

  • Page 66: Sending A Silent Emergency Alarm

    MN004863A01-AN Chapter 7: Advanced Features Follow the procedure to send Emergency Alarms and Call with hot mic on your radio. Procedure: 1. Press the preprogrammed Emergency button. If successful, the display shows Emergency on the current zone and channel. A tone sounds and the LED blinks red momentarily.

  • Page 67: Entering Fireground Zone Channel (Conventional)

    MN004863A01-AN Chapter 7: Advanced Features ● Optional Data Radio (Trunking) ● Accountability Server (Trunking) ● DVRS (Optional) If you have a critical situation, you can press the Emergency button, which activates an alarm on the Incident Management Software at the command terminal. The command terminal receives the following status updates from your radio: ●...

  • Page 68: Sending Evacuation Tone

    MN004863A01-AN Chapter 7: Advanced Features Communication System. The ergonomic (visual and audible) response for the Tactical Alerts can be customized. Your radio sounds the audible response at the profile maximum alert tone volume level. The display shows the configurable programmed alert text and intelligent lighting. Procedure: Perform one of the following actions: ●...

  • Page 69: User Login Feature

    MN004863A01-AN Chapter 7: Advanced Features a. Once the zone you want is displayed, turn the preprogrammed 16-Position Select knob to the desired mode. ● Selecting or Changing the ARS mode using the radio menu: to Chan . b. Press the Menu Select button directly below Chan . The display shows the current channel name.

  • Page 70: Logging Out

    MN004863A01-AN Chapter 7: Advanced Features ● In ARS Non-Server Mode, the display shows the User Login Indicator icon, the ID, and Logged in, with Logt and Exit. ● In non-ARS enabled mode, the display shows Offline, with Logt and Exit. Result: One of the following scenarios occurs: ●...

  • Page 71: Sending A Quick Text Message

    MN004863A01-AN Chapter 7: Advanced Features 7.14.1 Sending a Quick Text Message When and where to use: Quick Text messages are messages that are predefined and usually consist of messages that are used most frequently. Each Quick Text message has a maximum length of 50 characters. You can select the required text from the Quick Text.

  • Page 72: Priority Status And Request Reply For New Text Messages

    MN004863A01-AN Chapter 7: Advanced Features 7.14.2 Priority Status and Request Reply for New Text Messages Before sending your message, you can add a priority status, request reply, or both to your message. 7.14.2.1 Appending a Priority Status to a Text Message When and where to use: NOTE: The Priority Status icon on a message does not imply that the message gets higher priority over the other messages when it is being transmitted.

  • Page 73: Appending A Priority Status And A Reply Request To A Text Message

    MN004863A01-AN Chapter 7: Advanced Features 7.14.2.5 Appending a Priority Status and a Reply Request to a Text Message Procedure: 1. Press the Menu Select button directly below Optn . to Mark Important and press the Menu Select button directly below Sel to indicate that the message is important.

  • Page 74: Viewing A Text Message From The Inbox

    MN004863A01-AN Chapter 7: Advanced Features 7.14.2.8 Viewing a Text Message from the Inbox When and where to use: The Inbox can hold up to 30 messages. NOTE: to read the message if the content fills more than one screen. Procedure: 1.

  • Page 75: Sent Text Messages

    MN004863A01-AN Chapter 7: Advanced Features to Send Message and press the Menu Select button directly below Sel to send the message. Result: The display shows the Send Message screen and Sending msg. NOTE: Press the Back button at any time to return to the previous screen. You can append a priority status and/or a request reply to your message.

  • Page 76: Deleting A Text Message

    ASTRO 25 Advanced Messaging Solution The ASTRO 25 Advanced Messaging Solution allows you to quickly send and receive messages and run database queries directly from your data-enabled Motorola Solutions two-way radios. Federal mandate requires Two-Factor Authentication when querying Federal and State databases.

  • Page 77: Two-Factor Authentication

    MN004863A01-AN Chapter 7: Advanced Features 7.15.1 Two-Factor Authentication This feature allows you to log in and authenticate yourself with a username, unit ID, password, and passcode. The user login feature enables the recipient of your message to identify you as the sender by assigning a username to your message.

  • Page 78: Logging Out Of Two-Factor Authentication

    MN004863A01-AN Chapter 7: Advanced Features ● Press and hold to scroll through the list of predefined Unit IDs at a fast scroll rate. Press the Menu Select button directly below Sel to select the predefined Unit ID. If the selected predefined Unit ID has more than the maximum allowed characters, or an invalid character in it, the display shows momentary Invalid UnitID.

  • Page 79: Receiving A Query

    MN004863A01-AN Chapter 7: Advanced Features You shall receive a service advertisement message to indicate the Query is available after you have successfully logged in the radio with a Two-Factor Authentication. NOTE: The query server must be selected as the destination so that it can receive the query message and respond the query with text message.

  • Page 80: Secure Operations

    MN004863A01-AN Chapter 7: Advanced Features When you receive a query, you hear a unique, high-pitched chirp and the display shows the message icon flagged with “Priority”. The display shows momentary New msg. Procedure: To access the Inbox, press and hold the Data Feature button or the preprogrammed TMS Feature button or press the Menu Select button directly below TMS.

  • Page 81: Managing Encryption

    MN004863A01-AN Chapter 7: Advanced Features 7.16.3 Managing Encryption This chapter explains the encryption feature on your radio. 7.16.3.1 Loading Encryption Keys Prerequisites: ● Refer to the Key Variable Loader (KVL) manual for equipment connections and setup. Procedure: 1. Attach the KVL to your radio. The display shows Keyloading and all other radio functions, except for power down, backlight, and volume, are locked out.

  • Page 82: Selecting Keysets

    MN004863A01-AN Chapter 7: Advanced Features 4. Perform one of the following actions: ● Press the Menu Select button directly below Sel to save the newly selected key and return to the Home screen. ● Press , the PTT button, or the Menu Select button directly below Exit. NOTE: When the selected key is erased, you hear a momentary keyfail tone and the display shows Key fail.

  • Page 83: Infinite Ukek Retention

    MN004863A01-AN Chapter 7: Advanced Features e. Select Erase all keys? or Erase single key? by pressing the Menu Select button below Yes to erase the encryption key(s) in the radio. You can return to the previous screen by pressing the Menu Select button below No. 7.16.3.6 Infinite UKEK Retention This feature enables Unique Key Encryption Key (UKEK) to be permanently stored in the radio even when all...

  • Page 84: Location

    MN004863A01-AN Chapter 7: Advanced Features 7.18 Location The Global Navigation Satellite System (GNSS) in the radio integrates information from the Global Positioning System (GPS) to determine the approximate geographical location of your radio. NOTE: The Location feature is addressed as Global Positioning System (GPS) across the manual as the naming convention of the buttons and strings remain the same as the legacy feature of GPS.

  • Page 85: Mgrs Coordinates

    MN004863A01-AN Chapter 7: Advanced Features The following GPS location formats are available: ● Lat/Long (DD) ● Lat/Long (DDM) ● Lat/Long (DMS) ● UTM/UCS ● SLD99 ● MGRS NOTE: When you send your location to another radio, the receiving radio displays the location in its selected format.

  • Page 86: Selecting Location Format

    MN004863A01-AN Chapter 7: Advanced Features If the radio fails to get a location fix, the display shows No service and returns to the previous display. 5. To return to the Home screen, press , the PTT button, the preprogrammed GPS button or the Back button.

  • Page 87: Viewing A Saved Waypoint

    MN004863A01-AN Chapter 7: Advanced Features 7.18.7 Viewing a Saved Waypoint Prerequisites: Ensure your radio shows the current location on the screen. Procedure: 1. Press the Menu Select button directly below Optn. to Waypoints and press the Menu Select button directly below Sel. The display shows a list of waypoints.

  • Page 88: Measuring The Distance And Bearing From A Saved Waypoint

    MN004863A01-AN Chapter 7: Advanced Features When and where to use: NOTE: You cannot delete any of the preprogrammed waypoints. Procedure: 1. Press the Menu Select button directly below Optn. to Waypoints and press the Menu Select button directly below Sel . The display shows a list of waypoints.

  • Page 89: Mission Critical Geofence (Astro 25 Trunking)

    MN004863A01-AN Chapter 7: Advanced Features 7.19 Mission Critical Geofence (ASTRO 25 Trunking) This feature allows your radio to use the Global Positioning System (GPS) receiver to determine its location at frequent intervals, and evaluate if the radio is within the Geofence area in real time. Geofence is a virtual perimeter based on the GPS to define a geographical area on earth.

  • Page 90: Mission Critical Geofence

    MN004863A01-AN Chapter 7: Advanced Features When the radio exits the Geofence area, your radio reverts to original channel or newly assigned talkgroup. The radio display shows the new channel together with Voice Announcement to indicate the changes. Voice Announcement of the new channel only works if that channel is configured with Voice Announcement. 7.19.2 Mission Critical Geofence This feature allows the radio to use the GPS receiver to determine radio location at frequent intervals and...

  • Page 91: Imbalanced Coverage

    MN004863A01-AN Chapter 7: Advanced Features During failsoft operation, your radio transmits and receives in conventional operation on a predetermined frequency. You hear a medium-pitched tone and the display shows Failsoft. When the trunking system returns to normal operation, your radio automatically leaves failsoft operation and returns to trunked operation.

  • Page 92: Viewing The Current Site

    Result: When the radio finds a new site, it returns to the Home screen. 7.21 Mission Critical Wireless Bluetooth Bluetooth ® ® Wireless Technology This feature allows your radio to extend its functionality by connecting to external proprietary Motorola Solutions accessories. Use Motorola Solutions proprietary Mission Critical Wireless (MCW) devices with APX...

  • Page 93: Pin Authentication In Pairing

    MN004863A01-AN Chapter 7: Advanced Features radios during Mission Critical operations. Other Bluetooth devices may or may not meet the mission critical standard. Your radio supports the following Bluetooth enabled devices or profiles: ● Headset (HSP) ● Dial Up Networking (DUN) ●...

  • Page 94: Pairing The Authentication Pin With The Generated Numeric Pin

    MN004863A01-AN Chapter 7: Advanced Features ● The display shows <Device Friendly Name> pair failed (if the pairing timer expires). ● The display shows <Device Friendly Name> connect failed (if the connecting timer expires). If the PIN is correct but the profiles are not supported, the display shows BT profiles not supported.

  • Page 95: Astro 25 (P25) Programming Over Project 25 (Pop25)

    MN004863A01-AN Chapter 7: Advanced Features 4. If there are devices being paired or connected, along the list of <Device Friendly Name> to see the status of each device. If there are no active Bluetooth devices being paired or connected, the display shows No devices. 5.

  • Page 96: Voice Announcement

    MN004863A01-AN Chapter 7: Advanced Features ● Press the Menu Select button below Optn and select Dlay to delay the request to upgrade or Rej to reject the request to upgrade. Result: One of the following scenarios occurs: ● If you choose to accept, the display shows Programming Dont power off to indicate that the upgrade is about to begin.

  • Page 97: Sending Ssa Notification To Single Site

    MN004863A01-AN Chapter 7: Advanced Features 7.24.1 Sending SSA Notification to Single Site Procedure: to SSA. 2. Press the Menu Select button directly below SSA. The display shows the Site Alert screen. to Start Alert and press the Menu Select button directly below Sel. The display shows the Select Site screen.

  • Page 98: Sending Ssa Notification To All Available Sites

    MN004863A01-AN Chapter 7: Advanced Features If the request is successful, the display shows Req successful. If one or more sites are not available, the display shows Not all sites available. Repeat step 6. To return to the Home screen, press the Menu Select button directly below Exit. Result: If you are at the site designated to receive this alert, you can hear an alert tone repeated periodically.

  • Page 99: Stopping Ssa Notification Of All Sites

    MN004863A01-AN Chapter 7: Advanced Features If radio is out of range, roaming to a foreign system or in a failsoft situation, the display shows Req failed. If the request is successful, the display shows Req successful. If the site is not available, the display shows <Site Alias> not available. If the site does not exist, the display shows <Site Alias>does not exist.

  • Page 100: Utilities

    MN004863A01-AN Chapter 7: Advanced Features If radio is out of range, roaming to a foreign system or in a failsoft situation, the display shows Req failed. If the request is successful, the display shows Req successful. 5. To return to the Home screen, press the Menu Select button directly below Exit. Result: The SSA Alert for all available sites stop.

  • Page 101: Enabling And Disabling The Radio Alias

    MN004863A01-AN Chapter 7: Advanced Features c. Press the Menu Select button directly below Sel to select the required radio profile, or press the Menu Select button directly below Exit to exit the screen without making any changes. The radio returns to the Home screen. The profile name on the Home screen indicates the current selected radio profile.

  • Page 102: Controlling The Display Backlight

    MN004863A01-AN Chapter 7: Advanced Features c. Press the Menu Select button directly below Sel to select the radio profile with the required speaker routing or press the Menu Select button directly below Exit to exit the screen without making any changes. The radio returns to the Home screen.

  • Page 103: Turning The Controls And Buttons Tones On Or Off

    MN004863A01-AN Chapter 7: Advanced Features 7.25.7 Turning the Controls and Buttons Tones On or Off When and where to use: You can enable and disable the tones of Navigation buttons and controls if needed. Procedure: ● Turning the tones on or off using the preprogrammed Mute button: a.

  • Page 104: Adjusting The Squelch Level

    MN004863A01-AN Chapter 7: Advanced Features The timer is defaulted at 60 seconds, but it can be preprogrammed from 15 to 465 seconds, in 15-second intervals, or it can be disabled entirely for each radio mode, by a qualified radio technician. NOTE: You hear a brief, low-pitched, warning tone four seconds before the transmission times out.

  • Page 105: Using Conventional Squelch Operation Features

    MN004863A01-AN Chapter 7: Advanced Features Digital Options One or more of the following options can be programmed in your radio. For more information, contact your system administrator. Option Result Digital Carrier-Operated Squelch You hear all digital traffic. Normal Squelch You hear any digital traffic having the correct net- work access code.

  • Page 106: Digital Ptt Id Support

    MN004863A01-AN Chapter 7: Advanced Features 7.25.13 Digital PTT ID Support This feature allows you to see the radio ID (number) of the radio from whom you are currently receiving a transmission. The receiving radio and the dispatcher can view the ID, which consists of up to a maximum of eight characters.

  • Page 107: Disabling Transmit Inhibition

    MN004863A01-AN Chapter 7: Advanced Features ● to TxIn. Press the Menu Select button below TxIn. ● Press the Transmit Inhibit programmable button. NOTE: If the user has disabled TX Inhibit using the menu and then moves the switch to the position where TX Inhibit is enabled, the new value overwrites the menu value.

  • Page 108: Viewing The Ip Information

    MN004863A01-AN Chapter 7: Advanced Features ● Option Board Bluetooth Address (optional) ● Expansion Board Type (optional) ● MFK Secondary Function ● DSP Version ● KG (Secure Algorithm) ● Serial Number ● Flash Size and Type ● RF Band(s) ● Processor Version ●...

  • Page 109: Viewing The Control Assignments

    MN004863A01-AN Chapter 7: Advanced Features 3. Perform one of the following actions: ● to scroll through the various information. ● Press the Menu Select button directly below Back to return to the previous screen. ● Press to return to the Home screen. 7.25.16.3 Viewing the Control Assignments When and where to use: This feature displays the programmable radio functions assigned to the controls of...

  • Page 110: Initiating The Fpp Feature

    The radio displays Radio Param and Zn/Ch Param. 7.25.17.2 Changing Password (Optional) Radios from the Motorola Solutions factory are provisioned with a blank password. Prerequisites: To access the protected channels, press OK when the Enter Old Password prompts you to change the password.

  • Page 111: Changing A Channel Parameter

    MN004863A01-AN Chapter 7: Advanced Features 5. Press to select the required channel and press SEL to access the channel parameter. The radio displays the channel parameter screen. 6. Press to select the required channel parameter. 7.25.17.4 Changing a Channel Parameter Procedure: 1.
  • Page 112 MN004863A01-AN Chapter 7: Advanced Features Parameter Editing Keys Value Tx NAC to increment or decrement entry and to move cursor within parameter value. Rx NAC Rx Type Perform one of the following: ANALOG/ DIGITAL/ ● to toggle between valid entries. MIXED Tx Type ANALOG/...

  • Page 113: Chapter 8: Accessories

    MN004863A01-AN Chapter 8: Accessories Chapter 8 Accessories Not all accessories are FCC certified to operate with all radio models, band splits, or both. See the radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility. https://www.motorolasolutions.com to know more about the accessories supported by this radio.

  • Page 114: Legal And Compliance Statements

    Furthermore, Motorola Solutions reserves the right to change any products to improve readability, function, or design. Motorola Solutions does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others.

  • Page 115: Important Safety Information

    The device must accept any interference received, including interference that may cause undesired operation. ● Changes or modifications made to this device, not expressly approved by Motorola Solutions, could void the authority of the user to operate this equipment. FCC Licensing Information This device complies with Parts 90 and 15 of the Federal Communications Commission (FCC) Rules.

  • Page 116: Applying For Canadian License

    Applying for Canadian License The operation of your Motorola Solutions radio is subject to the Radio communications Act and must comply with rules and regulations of the Federal Government's department of Innovation, Science, and Economic Development Canada (ISED).

  • Page 117: Maritime Radio Use In The Vhf Frequency Range

    MN004863A01-AN Maritime Radio Use in the VHF Frequency Range Maritime Radio Use in the VHF Frequency Range Special Channel Assignments Emergency Channel If you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to send a distress call to nearby vessels and the United States Coast Guard.

  • Page 118: Table 7: Vhf Marine Channel List

    MN004863A01-AN Maritime Radio Use in the VHF Frequency Range ○ in the simplex mode on the ship station transmitting frequencies specified in the 156.025–157.425 MHz frequency band, and ○ in the semiduplex mode on the two frequency channels specified in the table below. NOTE: Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US waters.
  • Page 119 MN004863A01-AN Maritime Radio Use in the VHF Frequency Range 157.400 162.000 156.025 160.625 156.075 160.675 156.125 160.725 156.175 160.775 156.225 160.825 156.275 160.875 156.325 160.925 67** 156.375 156.375 156.425 156.425 156.475 156.475 156.575 156.575 156.625 – 156.675 156.675 156.725 156.725 77** 156.875 –...

  • Page 120: Declaration Of Compliance For The Use Of Distress And Safety Frequencies

    MN004863A01-AN Maritime Radio Use in the VHF Frequency Range Declaration of Compliance for the Use of Distress and Safety Frequencies The radio equipment does not employ a modulation other than the internationally adopted modulation for maritime use when it operates on the distress and safety frequencies specified in RSS-182 Section 7.3. Technical Parameters for Interfacing External Data Sources RS232...

  • Page 121: Limited Warranty

    Product Accessories One (1) Year MOTOROLA SOLUTIONS, at its option, will at no charge either repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.

  • Page 122: Ii. General Provisions

    This warranty sets forth the full extent of MOTOROLA SOLUTIONS'S responsibilities regarding the Product. Repair, replacement, or refund of the purchase price, at MOTOROLA SOLUTIONS’s option, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED...

  • Page 123: Vi. Patent And Software Provisions

    1. that MOTOROLA SOLUTIONS will be notified promptly in writing by such purchaser of any notice of such claim, 2.

  • Page 124: Viii. For Australia Only

    This provision applies to products and services supplied by Motorola Solutions to consumers within the meaning of the Australian Consumer Law. This warranty is given by Motorola Solutions Australia Pty Limited (ABN16 004 742 312) of Tally Ho Business Park, 10 Wesley Court. Burwood East, Victoria. Our goods come with guarantees that cannot be excluded under the Australia Consumer Law.

  • Page 125: Glossary

    Automatic Registration Service ASTRO 25 Motorola Solutions standard for wireless digital trunked communications. ASTRO conventional Motorola Solutions standard for wireless analog or digital conventional communications. Autoscan A feature that allows the radio to automatically scan the members of a scan list. Bluetooth Bluetooth is an open wireless technology standard for exchanging data over short distances from fixed and mobile devices with high levels of security.
  • Page 126 MN004863A01-AN Glossary Channel A group of characteristics, such as transmit/receive frequency pairs, radio parameters, and encryption encoding. Control Channel In a trunking system, one of the channels that is used to provide a continuous, two-way/data-communications path between the central controller and all radios on the system. Conventional Typically refers to radio-to-radio communications, sometimes through a repeater.
  • Page 127 Light Emitting Diode (LED) An electronic device that lights up when electricity is passed through it. Motorola Solutions Digital Communications. Menu Entry A software-activated feature shown at the bottom of the display. Selection of a feature is controlled by the programming of the buttons on the side of the radio.
  • Page 128 MN004863A01-AN Glossary The user will talk on a preprogrammed emergency channel. The emergency alarm is sent out on this same channel. Over-The-Air Rekeying Allows the dispatcher to remotely reprogram the encryption keys in the radio. Page A one-way alert with audio and/or display messages. Personality A set of unique features specific to a radio.
  • Page 129 MN004863A01-AN Glossary Muting of audio circuits when received signal levels fall below a pre-determined value. With carrier squelch, all channel activity that exceeds the preset squelch level can be heard. Synchronous Serial Interface (SSI) DSP interface to peripherals that consists of a clock signal line, a frame synchronization signal line, and a data line.
  • Page 130 MN004863A01-AN Glossary Zone A grouping of channels.

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