Motorola ASTRO APX 1000 3 Series Quick Reference Card
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Motorola ASTRO APX 1000 3 Series Quick Reference Card

Motorola ASTRO APX 1000 3 Series Quick Reference Card

Digital portable radios
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APX™ TWO-WAY RADIOS
APX 1000
MODEL 3
USER GUIDE
APX 1000

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  • Page 1 APX™ TWO-WAY RADIOS APX 1000 MODEL 3 USER GUIDE APX 1000...
  • Page 3 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2014 by Motorola Solutions, Inc. All Rights Reserved. 06/14 1303 English East Algonquin Road, Schaumburg, Illinois 60196, U.S.A.
  • Page 4 Sending an Emergency Call On = User is currently associated with Blinks when the battery is low. the radio. Press the Emergency button. Off = User is currently not associated The more stripes, the stronger the with the radio. signal strength for the current site Press and hold the PTT button.

  • Page 5: Table Of Contents

    Contents Documentation Copyrights...14 Disclaimer........15 Declaration of Conformity......7 Important Safety Information..9 Getting Started....... 16 How to Use This Guide........16 Notations Used in This Manual......16 Software Version......10 Additional Performance Enhancement..16 Notice to Users (FCC and Industry Dynamic System Resilience (DSR)..16 Canada)............10 CrossTalk Prevention......17 SecureNet...........
  • Page 6 Removing and Attaching the Accessory Keypad Characters – Hexadecimal Connector Cover........21 Mode..........36 Attaching the Belt Clip........22 Push-To-Talk (PTT) Button......37 Turning On the Radio........23 Adjusting the Volume........24 Identifying Status Indicators..38 Status Icons........... 38 Identifying Radio Controls.... 25 Text Messaging Service (TMS) Indicators..41 Radio Parts and Controls.......25 TMS Status Icons........41 Programmable Features........
  • Page 7 Saving a Zone and a Channel to a Selective Call (ASTRO Keypad Button....... 54 Conventional Only)......62 Receiving and Responding to a Radio Call... 54 Talkgroup Call Feature Receiving and Responding to a (Conventional Operation Only)..63 Talkgroup Call........54 Sending a Status Call......63 Receiving and Responding to a Responding to the Dynamic Private Call (Trunking Only)...55...
  • Page 8 Making a Dynamic Priority Change Priority Status and Request Reply (Conventional Scan Only)....76 of a New Text Message....89 Deleting a Nuisance Channel..... 77 ASTRO 25 Advanced Messaging Solution..96 Restoring a Nuisance Channel... 77 System Setup for ASTRO Call Alert Paging..........
  • Page 9 Measuring the Distance and Locking and Unlocking the Keypad Bearing from a Saved Waypoint.. 110 and Controls........ 122 Location Feature in Emergency Turning the Controls and Keypad Mode..........111 Buttons Tones On or Off....122 Peer-Location on the Display Turning Voice Mute On or Off... 122 (ASTRO Conventional only)..
  • Page 10 Declaration of Compliance for the Use of Distress and Safety Frequencies....140 Technical Parameters for Interfacing External Data Sources......140 Glossary........141 Limited Warranty......146 MOTOROLA COMMUNICATION PRODUCTS........... 146 I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:......146 II. GENERAL PROVISIONS:....... 147 III. STATE LAW RIGHTS:......147...

  • Page 11: Declaration Of Conformity

    This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below. Declaration of Conformity Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola Solutions, Inc. Address: 1303 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A. Phone Number: 1-800-927-2744 Hereby declares that the product:...
  • Page 12 Class B Digital Device As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: 1 This device may not cause harmful interference, and 2 This device must accept any interference received, including interference that may cause undesired operation.

  • Page 13: Important Safety Information

    Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations. For a list of Motorola-approved antennas, batteries, and other accessories, visit the following website: http://www.motorolasolutions.com/APX Under Industry Canada regulations, this radio...

  • Page 14: Software Version

    This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. • Changes or modifications made to this device, not expressly approved by Motorola, could void the user's authority to operate this equipment. English...

  • Page 15: Consignes De Sécurité Importantes

    Cet émetteur radio a été approuvé par Industrie Canada pour utilisation avec une antenne approuvée Cette radio ne doit être utilisée qu'à des fins par Motorola offrant le gain maximal autorisé et professionnelles. Avant d'utiliser la radio, lisez le l'impédance requise pour le type d'antenne indiqué. Il...

  • Page 16: Version Logicielle

    Motorola, peuvent annuler le droit de l'utilisateur à Version logicielle utiliser cet équipement. Toutes les fonctions décrites dans les sections suivantes sont prises en charge par la version R13.00.00 ou les versions ultérieures du logiciel de la radio. Pour obtenir davantage de renseignements à propos des fonctions prises en charge, adressez-vous à...

  • Page 17: Computer Software Copyrights

    Motorola. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent...

  • Page 18: Documentation Copyrights

    No duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola. No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Motorola.

  • Page 19: Disclaimer

    However, no responsibility is assumed for inaccuracies. Furthermore, Motorola reserves the right to make changes to any products herein to improve readability, function, or design. Motorola does not assume any liability arising out of the applications or use of any product or circuit described herein;...

  • Page 20: Getting Started

    damage to the equipment if not carefully Getting Started observed. Note: An operational procedure, practice, or condition How to Use This Guide and so on, which is essential to emphasize. This User Guide covers the basic operation of the The following special notations identify certain items. APX Portables.

  • Page 21: Crosstalk Prevention

    Smart PTT prevents users from transmitting while SecureNet allows user to perform secured other users are on the channel. communications on an Analog or Motorola Data Note: User Selectable Talkgroups are not compatible Communication (MDC) channel. with this Conventional Talkgroup Enhancement.

  • Page 22: What Your Dealer/System Administrator Can Tell You

    What Your Dealer/System Administrator Can Tell You Check with your dealer or system administrator for the correct radio settings, if the radio is to be operated in extreme temperatures (less than -30 °C or more than +60 °C), to ensure proper top and front display operation.

  • Page 23: Preparing Your Radio For Use

    Accessories on page 136. Note: When charging a battery attached to a radio, turn the radio off to ensure a full charge. To charge the battery, place the battery (with or without the radio), in a Motorola-approved charger. English...

  • Page 24: Attaching The Antenna

    2 To remove the battery, lift up the latch ( ) which is at the bottom of the radio, then slide the battery Attaching the Antenna out from the radio. Ensure the radio is turned off before attaching the Note: When removing the battery, ensure that the antenna.

  • Page 25: Removing And Attaching The Accessory Connector Cover

    Removing and Attaching the Accessory Connector Cover The accessory connector is located on the antenna side of the radio. It is used to connect accessories to the radio. Note: To prevent damage to the connector, shield it with the connector cover when not in use. 1 To remove the accessory connector cover, rotate the thumbscrew counterclockwise until it...

  • Page 26: Attaching The Belt Clip

    Attaching the Belt Clip 1 Align the grooves of the belt clip with those of the radio and push down until you hear a click. 2 Rotate and lift the connector cover to disengage it from the radio. 3 To attach the accessory connector cover, insert the hooked end of the cover into the slot above 2 To remove the clip, use a flatbladed object to...

  • Page 27: Turning On The Radio

    • If the power-up test is successful, you see Turning On the Radio momentary SELFTEST on the radio display, followed by the Home screen. 1 Press the Multi-Function Knob until the radio • If the power-up test is unsuccessful, you see display lights on, then release the knob.

  • Page 28: Adjusting The Volume

    Power off?, press the Menu Select button below 1 To increase the volume, rotate the Multi-Function Yes to power off. Knob clockwise. 2 To decrease the volume, rotate this knob counterclockwise. Adjusting the Volume The display shows volume bars and volume level Ensure the radio is power on and the main speaker is when you change the volume.

  • Page 29: Identifying Radio Controls

    Identifying Radio Controls Radio Parts and Controls Top (Orange) Button Top Lightbar Microphone Top Side (Select) Button Push-to-Talk (PTT) Button Side Button 1 English...

  • Page 30: Programmable Features

    Side Button 2 Home Button 4-Way Navigation Button Programmable Features Keypad Any reference in this manual to a control that is Data Feature Button preprogrammed means that the control must be programmed by a dealer or qualified radio technician Menu Select Buttons using the radio's programming software, in order to Main Display assign a feature to that control.

  • Page 31: Assignable Radio Functions

    Assignable Radio Functions Emergency Depending on the programming, initiates or Action Allows the radio to execute a cancels an emergency alarm or Consolidation specific sequence of actions call. that combine audio, visual and location data. E.g. Mode Information Displays the information of the Change, Lightbar, Siren, Direct radio.
  • Page 32 Monitor Monitors a selected channel for Query Launches a list of predefined (Conventional all radio traffic until function is short text messages only after Only) disabled. successfully logged in the two- Factor Authentification. Multiple Private Selects the Multiple Private Line Line lists.

  • Page 33: Assignable Settings Or Utility Functions

    Scan List Selects the scan list for editing Talkaround/Direct Toggles between using a Programming (by long press on the Scan (Conventional repeater and communicating button). Only) directly with another radio. Secure Toggles the Secure Talkgroup Allows a call from an individual Transmission Transmission On or Off when (Conventional...

  • Page 34: Accessing The Preprogrammed Functions

    Voice Audibly indicates the current Announcement feature mode, Zone or Channel the user has just assigned. Voice Mute Toggles voice mute on or off. Volume Set Tone Sets the volume set tone. Accessing the Preprogrammed Functions Softkeys You can access various radio functions through one Menu Select Buttons of the following methods.

  • Page 35: Home Button

    Data Feature Button Press the Menu Select button directly below Chan. Home Button Use Data Feature button to access data-related features, such as the Text Messaging Service (TMS) Pressing the button returns you to the Home feature screen. (default) screen. In most cases, this is the current Multi-Function Knob (MFK) mode.

  • Page 36: Keypad

    Consult your dealer or system administrator for the radio powers down remains the same best options available for MFK. when the radio powers up. Keypad The radio by default is set to use the primary feature. Short presses of MFK toggle it to work on either the You can use the 3 x 4 alphanumeric keypad to secondary or primary feature.

  • Page 37: Keypad Characters - Lowercase Mode

    Number of Times Key is Pressed Toggle between mixed case mode, uppercase mode and lowercase mode. Space Toggle between numeric and letter mode. Keypad Characters – Lowercase Mode Number of Times Key is Pressed & “ ‘ English...
  • Page 38 Number of Times Key is Pressed Toggle between mixed case mode, uppercase mode and lowercase mode. Space Toggle between numeric and letter mode. English...

  • Page 39: Keypad Characters - Numeric Mode

    Keypad Characters – Numeric Mode Number of Times Key is Pressed & “ ‘ Space Toggle between numeric and letter mode. English...

  • Page 40: Keypad Characters - Hexadecimal Mode

    Keypad Characters – Hexadecimal Mode Number of Times Key is Pressed Not applicable Not applicable English...

  • Page 41: Push-To-Talk (Ptt) Button

    • While a call is not in progress, the PTT button is Push-To-Talk (PTT) Button used to make a new call. See Making a Radio Call on page 56 for more information. The PTT button on the side of the radio serves two basic purposes: •...

  • Page 42: Identifying Status Indicators

    Received Signal Strength Indicator Identifying Status Indicators (RSSI) Status Icons The number of bars displayed represents the received signal strength The 160 x 90 pixel front liquid crystal display (LCD) of for the current site, for trunking only. The your radio shows radio status, text entries, and menu more stripes in the icon, the stronger the entries.
  • Page 43 In-Call User Alert Vote Scan Enabled On– The feature is enabled. Voice The vote scan feature is enabled. muting of the affiliated trunking talkgroup or selected conventional channel is Secure Operation activated. Secure operation. Off– The feature is disabled. Voice Clear operation.
  • Page 44 Blinking– Device registration or user Indicates that the text entry is currently registration with the server failed due to in normal text mode. an invalid username or pin. Uppercase Inverted– User successfully login to the secured IP Packet Data. Indicates that the text entry is currently in uppercase mode.

  • Page 45: Text Messaging Service (Tms) Indicators

    Indicates that the text entry is currently The text message cannot be sent. in uppercase and with predicted words shown at the bottom of the screen. Unread Message • User receives a new message. • The selected text message in the Inbox Text Messaging Service (TMS) Indicators has not been read.

  • Page 46: Tms Menu Options

    TMS Menu Options Priority Status Menu Description/Function • The “Priority” feature is toggled on Option before the message is sent. • Messages in the Inbox folder are Brings you back to the previous screen. Back flagged with “Priority”. Deletes all messages. Request Reply Deletes a message or text.

  • Page 47: Led Indicator

    selected call lists, to indicate the different call types Incoming emergency call. associated with an alias or ID. Radio number. LED Indicator The LED indicator shows the operational status of Radio number added to a Call List. your radio. Mobile number. Mobile number added to a Call List.

  • Page 48: Top Lightbar Indicator

    Note: No LED indication when the radio receives a Double blinking Radio is in Emergency Mode. clear (non-secured) transmission in trunking Mode. LED indication can be preprogramed by qualified Rapidly blinking Radio has failed the self test technician to be permanently disabled. Consult your upon powering up or dealer for further details if you want to disable it.

  • Page 49: Intelligent Lighting Indicators

    The lightbar blinks green when the MFK is using the Intelligent Lighting Indicators on page 45 for secondary feature. See Multi-Function Knob (MFK) different status of Intelligent Lighting. on page 31 to understand the functionality of MFK. The lightbar turn into solid color of orange, red or green depending on the status of Intelligent Lighting.

  • Page 50: Alert Tones

    Backlight and Bar Notification When Color The radio lost GPS signal or GPS function fails. Green Call Alerts The radio receives a private call. The radio receives a phone call. The radio receives a call alert. The radio receives a selective call. The radio enters Geofence.
  • Page 51 You Hear Tone Name Heard Individual Call Warning When radio is in an individual call for greater than 6 seconds Tone without any activity. Long, Low- Time-Out Timer Timed Out After time out. Pitched Tone Talk Prohibit/PTT Inhibit (When PTT button is pressed) transmissions are not allowed. Lack of Voice PTT Time out When the radio ends your call after it detected there are lack of voice for 5 seconds after the PTT is pressed and hold.
  • Page 52 You Hear Tone Name Heard Emergency Alarm /Call When entering the emergency state. Entry Central Echo When central controller has received a request from a radio. Long, Medium- Volume Set When volume is changed on a quiet channel. Pitched Tone Emergency Exit When exiting the emergency state.

  • Page 53: Phone Call Displays And Alerts

    You Hear Tone Name Heard Phone Call Received When a land-to-mobile phone call is received. Gurgle Dynamic Regrouping (When PTT button is pressed) a dynamic ID has been received. Talk Permit (When PTT button is pressed) is verifying with the system for accepting its transmissions.
  • Page 54 You Hear You See When Notes A Long Tone No phone You press the PTT button Press to hang up. The radio returns to the and the phone system is Home screen. not available. Phone busy The phone system is busy. Press to exit the phone mode and try your call later.

  • Page 55: General Radio Operation

    • Turn the preprogrammed Zone Change MFK to General Radio Operation the required zone. If Mode Change is secondary feature of the MFK, Selecting a Zone press the MFK once to toggle to Zone Change MFK then only select the required zone. Your radio must be preprogrammed to allow you to use this feature.

  • Page 56: Selecting A Channel Via Channel Search Button

    to ChUp or ChDn. • Select a channel via the MFK: b) Press the Menu Select button directly below a) If channel is set as the primary mode, turn the ChUp or ChDn. MFK until the display shows the desired Positions of ChUp and ChDn on the display may channel.

  • Page 57: Mode Select Feature

    programmed, the short-press of that button or softkey 2 Use the keypad to type or edit your channel changes the transmission to the saved zone and name. channel. 3 To initiate searching, press the Menu Select There are two methods to save the selected zone and button directly below CSrh once the entry is done.

  • Page 58: Saving A Zone And A Channel To A Keypad Button

    Note: To change the programmed zone and channel, Receiving and Responding to a Radio Call repeat this procedure. Once you have selected the required channel and/or Short press of the programmed softkey changes your zone, you can proceed to receive and respond to current transmission to the zone and channel calls.

  • Page 59: Receiving And Responding To A Private Call (Trunking Only)

    • For Trunking system, the display shows the caller the transmitting radio exits the call with Menu Inactive alias or ID. Exit tone after the timer expires. When you receive a Private Call, you hear two alert 1 Hold the radio vertically 1 to 2 inches (2.5 to 5.0 tones and the LED blinks green.

  • Page 60: Receiving And Responding To A Telephone Call (Trunking Only)

    Receiving and Responding to a Telephone Call Making a Radio Call (Trunking Only) You can select a zone, channel, subscriber ID, or This feature allows you to receive calls similar to talkgroup by using: standard phone calls from a landline phone. •...

  • Page 61: Making A Private Call (Trunking Only)

    • For ASTRO Conventional system, the LED • Press the Menu Select button directly below lights up solid red. The display shows the Cnts to scroll through and select the required talkgroup alias or ID. • For Trunking system, the LED lights up solid •...

  • Page 62: Making A Telephone Call (Trunking Only)

    This feature allows you to send an individual Call When you are connected, the display shows the Alert Page if there is no answer from the target radio. ID of the target radio. Sending a Call Alert Page on page 78 for more If no acknowledgment is received, the display information.

  • Page 63: Switching Between Repeater Or Direct Operation Button

    • Press the Menu Select button directly below Switching Between Repeater or Direct Cnts to scroll through and select the required Operation Button • Press the Menu Select button directly below The Repeater Operation increases the radio’s range LNum to go to the last number dialed. by connecting with other radios through a repeater.

  • Page 64: Monitor Feature

    The Carrier Squelch indicator appears on the Monitor Feature display when you monitor a channel via the preprogrammed Monitor button. Radio users who switch from analog to digital radios often assume that the lack of static on a digital • Monitoring a Channel via the selected zone channel is an indication that the radio is not working channel.
  • Page 65 3 Press the Monitor button again, or the PTT button, to return to the original squelch setting. If you try to transmit on a receive-only channel, you hear an invalid tone until you release the PTT button. English...

  • Page 66: Advanced Features

    2 Press and hold the PTT button to talk. Release the Advanced Features PTT button to listen. Advanced Call Features Making a Selective Call Selective Call (ASTRO Conventional Only) or to Call, and press the Menu Select button This feature allows you to receive a call from or to call directly below Call.

  • Page 67: Talkgroup Call Feature (Conventional Operation Only)

    5 Release the PTT button to listen. 4 Press to return to the Home screen. 6 Press to return to the Home screen. Sending a Status Call This feature allows you to send data calls to the Talkgroup Call Feature (Conventional Operation Only) dispatcher about a predefined status.

  • Page 68: Responding To The Dynamic Regrouping Feature (Trunking Only)

    Note: If you try to access a zone or channel that has 3 Press the PTT button to send the status. been reserved by the dispatcher as a dynamically When the dispatcher acknowledges, you hear four regrouped mode for other users, you hear an invalid tones and the display shows Ack received .

  • Page 69: Dynamic Zone Programming (Dzp)

    • or to Rpgm then press the Menu Select Select Select-disabled radios cannot change Disabled channels while dynamically regrouped. button directly below Rpgm to send reprogram The dispatcher has forced the radio to request to the dispatcher. remain on the dynamic-regrouping The display shows Reprgrm rqst and Please channel.
  • Page 70 Entering the Dynamic Zone to Select a Dynamic Saving a Channel in the Dynamic Zone from List Channel Selection The radio must be in Dynamic Zone in order to or to Zone then press the Menu Select button perform this operation. directly below Zone.
  • Page 71 You can cancel this operation at this step by 6 Press theMenu Select button directly below Exit pressing the Menu Select button directly below to return to Home screen. Cncl to return to Search Options screen. Saving a Channel in the Dynamic Zone from The display shows Searching..

  • Page 72: Contacts

    • Call Type (Icon) 3 Press the Menu Select button below Exit to • WACN ID (Astro 25 Trunking IDs only) return to Home screen. • System ID The Home screen shows <Dynamic Zone Channels>. Note: Your radio must be preprogrammed to allow you to add, edit, or delete the contact entries.

  • Page 73: Adding A New Contact Entry

    If the call reaches the maximum ring time, the call 3 Perform one of the following actions: ends. • Press the Menu Select button directly below Adding a New Contact Entry Optn and proceed to the next step. • or to scroll through the available IDs for the or to Cnts and press the Menu Select button selected subscriber alias and proceed to step directly below Cnts.

  • Page 74: Deleting A Contact Entry

    The display shows <Entry> Stored, confirming to Number 1 and press the Menu Select that the contact entry has been added. button directly below Edit. The display shows Edit Number 1 and a blinking The radio returns to the main Contacts screen. cursor appears.

  • Page 75: Adding A Contact To A Call List

    Adding a Contact to a Call List Removing a Contact from a Call List or to Cnts and press the Menu Select button or to Cnts and press the Menu Select button directly below Cnts. directly below Cnts. The entries are alphabetically sorted. The entries are alphabetically sorted.
  • Page 76 Editing an Entry Alias Editing as Entry ID or to Cnts and press the Menu Select button or to Cnts and press the Menu Select button directly below Cnts. directly below Cnts. The entries are alphabetically sorted. The entries are alphabetically sorted. to the entry you want to edit and press to the entry you want to edit and press the Menu Select button directly below Optn.

  • Page 77: Viewing Details Of A Contact

    Editing a Call Type Viewing Details of a Contact or to Cnts and press the Menu Select button or to Cnts and press the Menu Select button directly below Cnts. directly below Cnts. The entries are alphabetically sorted. The entries are alphabetically sorted. to the entry you want to edit and press to the entry you want to view and press the Menu Select button directly below Optn.

  • Page 78: Viewing A Scan List

    Please refer to a qualified radio technician for the The display shows the lists that can be changed. maximum number of Scan Lists can be programmed to the entry you want to edit. in your radio. These lists must be preprogrammed by a qualified radio technician.

  • Page 79: Changing The Scan List Status

    • • Use the keypad to go directly to that scan list Press to exit scan list programming and member. return to the Home screen. • Use the MFK knob to select another scan list Viewing and Changing the Priority Status member.

  • Page 80: Scan

    the Priority-Two channel. The LED blinks If the scan is enabled, the display shows Scan on green. and the scan status icon. • A Priority-One Channel Scan icon indicates If the scan is disabled, the display shows Scan that the current channel is in the scan list as Off.

  • Page 81: Deleting A Nuisance Channel

    Deleting a Nuisance Channel Nuisance mode delete can be disabled by the system administrator. If a channel continually generates unwanted calls or noise (termed a “nuisance” channel), you can Call Alert Paging temporarily remove the unwanted channel from the scan list. This feature allows your radio to work like a pager.

  • Page 82: Sending A Call Alert Page

    Making a Talkgroup Call on page 56 or Making a If the call alert page is sent successfully, you Private Call (Trunking Only) on page 57 for more hear a tone and the display shows Ack information on returning the call. received.

  • Page 83: Emergency Operation

    If the call alert page is sent successfully, you Check with your dealer or system administrator for hear a tone and the display shows Ack more information on the programming of this feature. received. The radio returns to the Home Only one of the Emergency modes above can be screen.

  • Page 84: Sending An Emergency Alarm

    Sending an Emergency Alarm If no acknowledgement is received, the display shows No acknowledge. The alarm ends when the timer This feature allows you to send a data transmission, expires and the radio exits the Emergency Alarm which identifies the radio sending the emergency, to mode.

  • Page 85: Sending An Emergency Alarm With Emergency Call

    • You press the PTT button while in the 4 Release the PTT button to end the transmission Emergency Alarm mode. and wait for a response from the dispatcher. If unsuccessful, you hear the radio sounds a short 5 To exit Emergency Call, press and hold the low-pitched tone to indicate the selected channel preprogrammed Emergency button for about a does not support emergency and rejects to launch...

  • Page 86: Change Of Channels During Emergency

    Emergency state or change to a channel 1 Press the preprogrammed Emergency button. preprogrammed for Emergency. The display shows no changes, the LED does not light up, and you hear no tones. The silent Emergency Keep-Alive Feature emergency state continues until you perform the This feature, when enabled, prevents the radio from next step.

  • Page 87: Selecting Or Changing The Ars Mode

    • ARS Server Mode (default mode) One of the following scenarios occur: • ARS Non-Server Mode • In ARS Server Mode, the display shows the zone and ARS server channel. Note: The default ARS mode can be changed by a qualified radio technician using the radio’s •...
  • Page 88 Logging In as a User If the ID is invalid, the display shows momentary Invalid ID. 1 Perform one of the following actions: 3 Enter your Personal Identification Number (PIN) • Press the preprogrammed User Login button. number. • or to User and press the Menu Select button directly below User.

  • Page 89: Text Messaging Service (Tms)

    • Wait for the logged in confirmation screen. If the 2 Perform one of the following actions: login process is successful, the display shows the • Select Yes to clear all your private data. The successful user login indicator (IP indicator) icon display shows momentary Private data and Logged in, with Logt and Exit.

  • Page 90: Accessing The Messaging Features

    • Inbox to scroll through the main menu options. • Compose Note: The radio automatically exits the feature, if • Drafts the feature inactivity timer is enabled, when the • Sent radio is left idle and the timer expires. You will hear the Menu Inactive Exit Tone upon feature Note: See Status Icons...

  • Page 91: Sending A Quick Text Message

    • to Compose and press the Menu 9 Press the Menu Select button directly below Send Select button directly below Sel. or press the PTT button to send the message. • Press the Menu Select button directly below The display shows the Send Message screen and Exit to return to the Home screen.
  • Page 92 Each Quick Text message or Query has a maximum to scroll through the list of messages and length of 50 characters. You can select the required press the Menu Select button directly below Sel text from the Quick Text or Query. to select the required message.

  • Page 93: Priority Status And Request Reply Of A New Text Message

    If the message is sent, you hear a tone and the to let the receiver know that the message is display shows Msg sent. important. If the message is not sent, you hear a low tone, 1 Press the Menu Select button directly below the display shows Send failed and returns to the Optn.
  • Page 94 Appending a Request Reply to a Text Message The display shows the normal message icon on the label bar. Ensure that an outgoing message is composed to Appending a Priority Status and a Reply Request allow you to perform this procedure. See Composing to a Text Message and Sending a New Text Message...
  • Page 95 and Sending a New Text Message on page 86 for same. You can use the options interchangeably more information. depending on your preference and the programmed functions. 1 Press the Menu Select button directly below • Receiving a text message via the Data Feature Optn.
  • Page 96 Note: The icon at the top right corner of the 1 Perform one of the following actions: screen indicates the status of the message. See • Press the Data Feature button or the Text Messaging Service (TMS) Indicators on page preprogrammed TMS Feature button to access 41 for more information.
  • Page 97 One of the following scenarios occurs: Accessing the Drafts Folder • A blinking cursor appears on the Compose This folder stores the messages that were saved screen. previously. The Drafts folder can hold up to 10 messages. The oldest draft in the folder is deleted •...
  • Page 98 Sent Text Messages to the required aliases or ID and press the Menu Select button below Sel to view the Once a message is sent to another radio, it is saved message. in the Sent folder. The most recent sent text message is always added to the top of the Sent list.
  • Page 99 • Deleting All Text Messages to [Other Recpnt] and press the Menu Select button below Edit. When a 1 Perform one of the following actions: blinking cursor appears in the Enter Address screen, use the keypad to type the address •...

  • Page 100: Astro 25 Advanced Messaging Solution

    The radio with Two-Factor capabilities are backward database queries directly from your data-enabled compatible with the existing device registration Motorola two-way radios. Federal mandate requires system and TMS servers. Two-Factor Authentication when querying Federal System Setup for ASTRO Advanced Messaging and State databases.

  • Page 101: Two-Factor Authentication

    Note: Power loss and power down are different Logging in via the Two-Factor Authentication activities, power down occurs when the user 1 Perform one of the following actions: intentionally powers off the radio, power loss is when the battery dies or is removed from the unit. •...
  • Page 102 invalid character in it, the display shows 5 Press the Menu Select button directly below Logn momentary Invalid ID. or Ok. If only one-factor is enabled, the display shows 1F 3 For radio enabled with Unit ID, Perform one of the logged at the status.

  • Page 103: Sending A Query

    user is able to access the Inbox, Draft and Sent be configured in the quick test list of the CPS. You messages if private data is not deleted. can choose from the quick text list, including queries if present. Radio which is successfully logged in to the secured system receives advertisement from the server that You shall receive a service advertisement message the access to the data for query is enabled.

  • Page 104: Receiving A Query

    • • to Compose and press the Menu to [Other Recpnt] and press the Select button directly below Sel. Menu Select button below Edit. A blinking cursor appears on the Enter Address screen. • Press the Menu Select button directly below Use the keypad to type the address entry.

  • Page 105: Security

    When you receive a query, you hear a unique, high- Clear radios – 0 to 8 characters. pitched chirp and the display shows the message 2 Perform one of the following actions: icon flagged with “Priority”. The display shows momentary New msg. •...
  • Page 106 to Unlock Pswd. 2 Press the Menu Select button directly below Pswd. 4 Press the Menu Select button directly below Sel. The display shows Change Password screen. 5 Enter the old password. to Tactical Inh Encode Pswd. 6 Press the Menu Select button directly below Ok. 4 Press the Menu Select button directly below Sel.

  • Page 107: Global Positioning System (Gps)

    unobstructed sky is essential for optimum Global Positioning System (GPS) performance. This feature uses information from the Global Where adequate signals from multiple satellites are Positioning System (GPS) satellites orbiting the Earth not available (usually because you cannot establish a to determine the approximate geographical location of view of a wide area of the sky), the GPS feature of your radio, expressed as latitude and longitude or...

  • Page 108: Gps Performance Enhancement

    to receive signals from an adequate number of • Stay in the open. The GPS feature works best satellites. where there is nothing between your radio and a large amount of open sky. Note: Even where adequate signals from multiple satellites are available, your GPS feature only The Outdoor Location Feature (Using GPS) provides an approximate location, usually within 20...

  • Page 109: Military Grid Reference System (Mgrs) Coordinates

    enabled, all location coordinates are displayed in Programmable Preprogrammed MGRS format, including the editable locations in Waypoints Waypoints GPS. User-configurable Fixed location Accessing the Outdoor Location Feature location coordinates. coordinates: Note: An ON radio menu may be present on the •...

  • Page 110: Saving A Waypoint

    The front display shows the MGRS or latitude/ Saving a Waypoint longitude location, time, and date of the last Ensure that your radio shows the current location on successful location fix. the screen. 4 To obtain a new location fix, press the Menu 1 Press the Menu Select button directly below Select button directly below Rfsh.

  • Page 111: Viewing A Saved Waypoint

    One of the following scenarios occur: • to select a waypoint to view the location information in full. • The display shows Current loc saved as <Waypoint name>. 4 Press the Menu Select button directly below • The display shows Current loc saved as Optn.

  • Page 112: Editing The Coordinates Of A Waypoint

    • Press , the PTT button, or the to the required saved waypoint, and press preprogrammed GPS button to return to the the Menu Select button directly below Optn. Home screen. to Edit name and press the Menu Select Editing the Coordinates of a Waypoint button directly below Sel.

  • Page 113: Deleting A Single Saved Waypoint

    The first number blinks. 7 Press the Menu Select button directly below Ok once complete setting up the new Home or 5 Utilize the following control buttons to select the Destination. number/coordinates if required, then press the One of the following scenarios occurs: Menu Select button directly below Edit to change •...

  • Page 114: Deleting All Saved Waypoints

    The display shows a list of waypoints. to Edit name and press the Optn. Menu Select button directly below Del. to the required saved waypoint, and press • Press the Menu Select button directly below the Menu Select button directly below Optn. Del.

  • Page 115: Location Feature In Emergency Mode

    The display shows a list of waypoints. Peer-Location on the Display (ASTRO Conventional only) to the required waypoint and press the This feature is only available for radio-to-radio voice Menu Select button directly below Sel. transmissions, dispatch call and selective call in conventional ASTRO system.

  • Page 116: Geofence (Astro 25 Trunking System)

    shown in the Peer-Location quick text. Consult your Geofence (ASTRO 25 Trunking System) agent to pick the best format to configure to your radio. Geofence is a virtual perimeter based on the GPS to define a geographical area on earth. Full location •...

  • Page 117: Entering The Geofence Area

    Entering the Geofence Area Note: If the first matched channel is not configured with Voice Announcement, no Voice Announcement The Voice Announcement and TMS display in this is played. feature are optional. They must be configured to enable you to hear and see these indicators. The system sends a message to your radio.

  • Page 118: Trunking System Controls

    changes. Voice Announcement of the new channel 2 Press the PTT button to talk, and release the only works if that channel is configured with Voice button to listen. Announcement. Out-of-Range Radio Trunking System Controls When your radio goes out of the range of the system, it can no longer lock onto a control channel.

  • Page 119: Site Display And Search Button

    inhibits roaming to another site in a wide-area Site Display and Search Button system. The Site Display and Site Search button allows you You can toggle the lock state between locked and to view the name of the current site or force your unlocked by pressing the preprogrammed Site Lock/ radio to change to a new one.

  • Page 120: Programming Over Project 25 (Pop 25) (Astro 25 And Astro Conventional)

    When the radio finds a new site, it returns to the 2 Perform one of the following actions: Home screen. • Press the Menu Select button below Acpt to accept the request to upgrade immediately. Programming Over Project 25 (POP 25) •...

  • Page 121: Voice Announcement

    Note: If your radio has problems upgrading over-the- Low Disables the voice of the feature from air, consult a qualified technician for details. announcing when the radio is receiving calls. Voice Announcement You hear a voice announcement when the features below are preprogrammed in the radio.

  • Page 122: Utilities

    Transmit Inhibit. The radio announces the a) Press the preprogrammed Recent Calls corresponding feature activation or deactivation. button. to scroll through the list. Utilities c) To return to the Home screen, press the Menu Select button directly below Exit, press Viewing Recent Calls the PTT button.

  • Page 123: Selecting A Radio Profile

    This feature enables you to reduce the transmit or to Pwr. power level for specific case that requires a lower b) Press the Menu Select button directly below power level. You can select the power level at which Pwr. your radio transmits. The radio always turns on to the default setting.

  • Page 124: Enabling And Disabling The Radio Alias

    Enabling and Disabling the Radio Alias • Selecting a radio profile via the preprogrammed Profile button: This feature allows you to display or hide the radio a) Press the preprogrammed Profile button. alias (name). to scroll through the menu selections. Press the Menu Select button directly below c) Press the Menu Select button directly below MyID.

  • Page 125: Controlling The Display Backlight

    The secondary speaker also has a "whisper" mode • Select the audio speaker via the radio menu Prfl: with a modified volume taper for quieter modes of or to Prfl. operation. b) To access the Profiles feature screen, press Note: If an external speaker or microphone accessory the Menu Select button directly below Prfl.

  • Page 126: Locking And Unlocking The Keypad And Controls

    The backlight remains on for a preprogrammed time Turning the Controls and Keypad Buttons Tones On or before it automatically turns off completely or returns to the minimum backlight level. You can enable and disable the tones of Navigation buttons, controls and keypad if needed. Perform one of the following actions: •...

  • Page 127: Using The Time-Out Timer

    the same. You can use the options interchangeably The timer is defaulted at 60 seconds, but it can be depending on your preference and the programmed preprogrammed from 3 to 120 seconds, in 15-second functions. intervals, or it can be disabled entirely for each radio mode, by a qualified radio technician.

  • Page 128: Using Conventional Squelch Operation Features

    • The AM/PM selection is not available for the 24- • Press the Menu Select button directly below hour clock setting. Exit to exit the screen without making any changes and return to the Home screen. • The default setting for the domestic date shows MDY.

  • Page 129: Using The Pl Defeat Feature

    Analog Options Option Result Tone Private Line (PL), Digital Private-Line (DPL), Selective Switch You hear any digital and carrier squelch can be available traffic having the correct (preprogrammed) per channel. network access code and correct talkgroup. Mode Result Carrier squelch (C) You hear all traffic on a Using the PL Defeat Feature channel.

  • Page 130: Smart Ptt Feature (Conventional Only)

    eight characters, can be viewed by both the receiving Mode Description radio and the dispatcher. Transmit Inhibit You cannot transmit if any traffic Your radio’s ID number is also automatically sent on Busy is detected on the channel. every time the PTT button is pressed. This is a per- Channel with channel feature.
  • Page 131 When Transmit Inhibit feature is enabled, the radio • Press the Transmit Inhibit programmable stops all transmission including voice and data. The button. radio could receive messages but not replying the Note: If the user has disabled TX Inhibit via the acknowledgement request of the received message.

  • Page 132: Impres Battery Annunciator

    Note: If the user has disabled TX Inhibit via the Accessing the Battery Info screen softkey and then moves the switch to the position where TX Inhibit is enabled, the new value or to Batt. overwrites the menu value. 2 Press the Menu Select button directly below The display shows Tx inhibit off.
  • Page 133 • Secure Version • Press the preprogrammed Info button. • Model Number • or to Info and press the Menu Select • button directly below Info. • Flash Code to Radio Info and press the Menu • Tuning Version Select button directly below Sel. •...
  • Page 134 • • or to Info and press the Menu Select or to Info and press the Menu Select button directly below Info. button directly below Info. to IP Info and press the Menu Select to Control map and press the Menu button directly below Sel.
  • Page 135 to Soft ID and press the Menu Select button directly below Sel. The display shows the current Soft ID. 3 Perform one of the following actions: • Press the Menu Select button directly below Edit to edit the current Soft ID. •...

  • Page 136: Helpful Tips

    contacts before attaching a battery to the Helpful Tips radio. Otherwise, the water could short- circuit the radio. Radio Care • If water is observed on the speaker grill area, shake the radio well so that any Caution: water that may be trapped inside the speaker grille and microphone port can be •...

  • Page 137: Proper Ways To Handle The Radio

    For a contract service agreement, • Avoid subjecting the radio to an excess of liquids. please contact your nearest Motorola service or sales • Do not submerge the radio. representative, or an authorized Motorola dealer.

  • Page 138: Battery Care

    South Central Avenue, Rockford, IL 61102 (800) Fuel Gauge Icons 227-6772 / (847)725-4200. A blinking fuel gauge icon ( ) is displayed only when Battery Care the battery voltage drops to low level. In this case, replace the battery with a fully charged one. Battery Charge Status Gauge Battery Charge...

  • Page 139: Battery Recycling And Disposal

    Battery Recycling and Disposal In the U.S. and Canada, Motorola participates in the nationwide Rechargeable Battery Recycling Corporation (RBRC) program for battery collection and recycling. Many retailers and dealers participate in this program. For the of the drop-off facility closest to you, access RBRC's Internet web site at www.rbrc.com...

  • Page 140: Accessories

    Accessories The accessory link below is for APX radios. Not all accessories are FCC certified to operate with all APX models and/or bandsplits. Please refer to the specific APX radio price pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility.

  • Page 141: Maritime Radio Use In The Vhf Frequency Range

    • distance to a well-known landmark Maritime Radio Use in the VHF • vessel course, speed or destination Frequency Range 5 State the nature of the distress. 6 Specify what kind of assistance you need. Special Channel Assignments 7 State the number of persons on board and the number needing medical attention, if any.
  • Page 142 • on ships subject to the Safety Convention, the 156.100 160.700 radio must be capable of operating: 156.150 160.750 • in the simplex mode on the ship station 156.200 160.800 transmitting frequencies specified in the 156.025 – 157.425 MHz frequency band, and 156.250 160.850 •...
  • Page 143 156.950 161.550 67** 156.375 156.375 157.000 161.600 156.425 156.425 157.050 161.650 156.475 156.475 157.100 161.700 156.575 156.575 157.150 161.750 156.625 – 157.200 161.800 156.675 156.675 157.250 161.850 156.725 156.725 157.300 161.950 157.350 161.950 157.400 162.000 77** 156.875 – 156.025 160.625 156.925 161.525 156.075...

  • Page 144: Declaration Of Compliance For The Use Of Distress And Safety Frequencies

    157.275 161.875 Technical Parameters for Interfacing External Data Sources 157.325 161.925 157.375 161.975 RS232 SB9600 157.425 162.025 Input 3.6V Voltage Note: (Volts Peak-to- * Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 peak) cannot be lawfully used by the general public in US waters.

  • Page 145: Glossary

    Automatic Registration Service it. It monitors and directs the operations of the trunked ASTRO 25 Motorola standard for wireless repeaters. digital trunked communications. Channel A group of characteristics such ASTRO Motorola standard for wireless...
  • Page 146 Conventional Typically refers to radio-to-radio Digital Signal Processing communications, sometimes Dynamic A feature that allows the through a repeater (see Regrouping dispatcher to temporarily Trunking). reassign selected radios to a Conventional A scan list that includes only single special channel so they Scan List conventional channels.
  • Page 147 Light-emitting diode. change. Mission Critical Wireless Network Access Network Access Code (NAC) Code operates on digital channels to Motorola Data Communication reduce voice channel Menu Entry A software-activated feature interference between adjacent shown at the bottom of the systems and sites.
  • Page 148 PremierOne A software application which puts the radio in transmit (send) streamlines critical real time operation when pressed. operations and simplifies Radio Frequency The part of the general system administration to deliver (RF) frequency spectrum between accurate, consistent and the audio and infrared light integrated information remotely regions (about 10 kHz to to the requestors.
  • Page 149 Standby An operating condition whereby a large number of users (see the radio’s speaker is muted Conventional). but still continues to receive Trunking Priority A scan list that includes data. Monitor Scan List talkgroups that are all from the Status Calls Pre-defined text messages that same trunking system.

  • Page 150: Limited Warranty

    MOTOROLA, at its option, will at no charge either Limited Warranty repair the Product (with new or reconditioned parts), replace it (with a new or reconditioned Product), or MOTOROLA COMMUNICATION PRODUCTS refund the purchase price of the Product during the warranty period provided it is returned in accordance with the terms of this warranty.

  • Page 151: Ii. General Provisions

    Because each FULL EXTENT SUCH MAY BE DISCLAIMED BY system which may use the Product is unique, LAW. MOTOROLA disclaims liability for range, coverage, or III. STATE LAW RIGHTS: operation of the system as a whole under this warranty.

  • Page 152: What This Warranty Does Not Cover

    MOTOROLA's normal warranty VI. PATENT AND SOFTWARE PROVISIONS: inspection and testing of the Product to verify any warranty claim. MOTOROLA will defend, at its own expense, any suit brought against the end user purchaser to the extent English...
  • Page 153 Product or parts MOTOROLA will have no liability with respect to any infringe a United States patent, and MOTOROLA will claim of patent infringement which is based upon the pay those costs and damages finally awarded against...

  • Page 154: Vii. Governing Law

    This Warranty is governed by the laws of the State of Illinois, U.S.A. VIII. For Australia Only: This warranty is given by Motorola Solutions Australia Pty Limited (ABN 16 004 742 312) of Tally Ho Business Park, 10 Wesley Court. Burwood East, Victoria.
  • Page 156 MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2014 Motorola Solutions, Inc. All rights reserved.

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