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Solutions When the Interactive Pen Position Is Not Accurate
If the pen position is not the same as the mouse pointer, try the following solutions:
• Make sure you have calibrated the system. Try manual calibration.
• Reset the keystone, Quick Corner, and Arc Correction settings to their factory defaults.
• If you mounted the projector using a wall mount and used keystone or other digital correction settings
to adjust the image, return the settings to their factory defaults. Instead, use the adjustment dials on
the wall mount to adjust the image shape; do not use any digital correction. Then focus the image and
recalibrate.
• If you use the E-Zoom + button on the remote control to enlarge the image, the pen position is not
accurate. When you return the image to the original size, the position should be correct.
• Select Reset All from the Initial/All Settings menu to restore the projector settings to their default
values.
• Set the output resolution of your computer to match the native resolution of the projector. If you
connected your projector through a video scaler, make sure the video scaler output resolution setting
matches your projector's native resolution.
• Focus the image to sharpen it.
• Make sure the cable cover is in place to keep cables from blocking the signal.
• Try adjusting the pen operation area.
• In PC Interactivity (in the Pen/Touch menu), turn off the Auto Adjust Pen Area setting and select the
Manual Adj. Pen Area setting.
Parent topic:
Related concepts
Pen Calibration
Related references
Pen and Touch Setup Settings - Pen/Touch Menu
General Projector Specifications
Installation Settings - Installation Menu
Related tasks
Adjusting the Pen Operation Area
Removing and Attaching the Cable Cover
Zooming Into and Out of Images
Solving Interactive Problems
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