Solutions When The Interactive Pen Position Is Not Accurate - Epson BrightLink 697Ui User Manual

• Make sure the cable cover is in place to keep cables from blocking the signal.
• Make sure the pen battery has enough power. Press the button on the side of the pen to check
remaining battery power. Try replacing the battery.
• If you are projecting from a computer, make sure the USB cable is connected to the computer and
projector.
• Dim the room lights and turn off any fluorescent lights. Make sure the projection surface and pen
receiver are not in direct sunlight or other sources of bright lighting.
• Remove any decorative lights from around the projector or projection surface.
• Make sure the interactive pen receiver on the projector is clean and free from dust.
• Make sure there is no interference from infrared remote controls, mice, or infrared microphones.
• Make sure the USB Type B option on the Extended menu is set to Easy Interactive Function or USB
Display/Easy Interactive Function.
• Make sure you have calibrated the system. Try recalibrating.
• Make sure the Pen Mode and Pen Operation Mode settings are set correctly in the Easy Interactive
Function options on the Extended menu.
• If you are using multiple interactive projectors in the same room, make sure you are using a sync
cable between the projectors and that the Easy Interactive Function > Advanced > Sync of
Projectors setting in the Extended menu is set to Wired.
Parent topic:
Related tasks
Installing Batteries in the Pens
Replacing the Hard Pen Tips
Replacing the Soft Pen Tips

Solutions When the Interactive Pen Position Is Not Accurate

If the pen position is not the same as the mouse pointer, try the following solutions:
• Make sure you have calibrated the system. Try manual calibration.
• Make sure the cable cover is in place to keep cables from blocking the signal.
• Try adjusting the pen operation area.
• Turn off any keystone correction and disable the Quick Corner and Arc Correction settings.
• If you use the E-Zoom + button on the remote control to enlarge the image, the pen position is not
accurate. When you return the image to the original size, the position should be correct.
Solving Interactive Problems
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