Upnp Problems; Getting More Troubleshooting Help - ZyXEL Communications NR/FWA Outdoor Series User Manual

• Try closing some programs that use the Internet, especially peer-to-peer applications. If the WiFi
client is sending or receiving a lot of information, it may have too many programs open that use the
Internet.
• Place the Zyxel Device where there are minimum obstacles (such as walls and ceilings) between
the Zyxel Device and the WiFi client. Avoid placing the Zyxel Device inside any type of box that
might block WiFi signals.

35.7 UPnP Problems

My computer cannot detect UPnP settings from the Zyxel Device.
Make sure that UPnP is enabled in your computer.
1
On the Zyxel Device, make sure that UPnP is enabled on the Network Settings > Home Networking >
2
UPnP screen.
Disconnect the Ethernet cable from the Zyxel Device's Ethernet port or from your computer.
3
Reconnect the Ethernet cable.
4
Restart your computer.
5

35.8 Getting More Troubleshooting Help

Search for support information for your model at
support and
Chapter 35 Troubleshooting
community.zyxel.com for more troubleshooting suggestions.
NR/FWA Outdoor Series User's Guide
https://service-provider.zyxel.com/global/en/tech-
277