It’s worth looking out for the little differences from traditional data services – but don’t worry, we’ll be covering them in the next few pages. Please ensure that you read this guide carefully to help you get the best out of your seethelight services. routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
Internet and voice data is converted from electrical impulses into light, passed down the fibre as light, then converted back into electrical impulses. This allows data to flow up and down the fibre. routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
Page 4
It has two or four internet and two telephony ports situated on the underside. Note: Make sure your ONT’s power supply is plugged-in and switched on or you will not have a connection to the seethelight network for both telephony and internet. routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
Page 5
No power* Green Connection OK No connection** Green Connection OK No connection** No connection** Action Check power and other cables are properly connected. Check that there are no bends in the fibre connection. routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
Page 6
(for more on this see 2.4 A ‘wired’ connection using the patch panel) Telephony Master Socket and Telephone Adaptor Applicable for voice services. Please see Telephone User Guide for more information. routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
Make sure you have the following: Wireless Zyxel Router Network Ethernet Cable (colour may vary) Router Power Supply And make sure you can locate your ONT (for more on this, see 1. Your Fibre Equipment) routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
ˉ For PC: Wireless USB adaptor or wireless network card And finally... ˉ Follow these instructions closely ˉ Don’t turn on your power supply until you’re sure everything is connected correctly ˉ Don’t attempt to disassemble any of your seethelight equipment routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
Take another ethernet cable and plug it into any of your router’s remaining ports (labelled 1-4). You can then connect your PC/or other internet enabled device to the other end of this ethernet cable. Connect to your PC/internet enabled device through its internet port. routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
Take the other end of this cable and insert it into blue WAN port of your router. For information on how to connect to wireless networks, see 6. Connecting to wireless networks. routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
This diagram shows a ‘wired’ connection using your house’s internal wiring and patch panel (where fitted): Internal Wiring POTS1 POTS2 LAN/INTERNET LAN2 LAN3 LAN4 Insert ethernet cable into internet port 1 of the ONT. routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
Page 12
4. Using another ethernet cable, take one end and plug it into a wall socket in the relevant room that your internet service has been enabled to. 5. With the other end of this cable, connect to your PC/internet-enabled device through its internet port. routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
Page 13
You can enable your internet service to more rooms by adding additional ethernet cabled connections between your router and your patch panel as shown in the diagram below: Internal Wiring POTS1 POTS2 LAN/INTERNET LAN2 LAN3 LAN4 routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
Page 14
Using another ethernet cable, take one end and plug it into a wall socket in the relevant room that your internet service has been enabled to. 4. With the other end of this cable, connect to your PC/internet-enabled device through its internet port. routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
Enter the username admin and the default password quick into the router’s web page. Now click Advanced Setup and navigate to Maintenance then System. routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
The NBG4604 is receiving power and functioning properly. The NBG4604 is not receiving power. WLAN Green The NBG4604 is ready, but is not sending/ receiving data through the wireless LAN. Blinking The NBG4604 is sending/receiving data through the wireless LAN.
To perform a hardware reset: Make sure your router is turned on. Use a pen or paperclip to push the recessed ‘reset’ button, push and hold until the power light turns red (approx. 7 seconds). routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
SSID: Or Service Set Identifier, is used to identify wireless networks. By displaying a list of SSIDs in your range you can select one to connect to. WPA/WEP: Security protocols used to secure wireless computer networks. routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
6.1 Windows Vista Click on the ‘Start’ button and then click ‘Connect To’ . Now click on the network that you want to connect to (your SSID), then click ‘Connect’ routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
Page 20
(WPA2 PSK) then click ‘Connect’ . routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
6.2 Windows XP First, right-click the wireless network icon located in the lower right corner of your screen or go to ‘Connect To’ on the start menu. Click ‘View Available Wireless Networks’ . routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
Page 22
A window will appear displaying the wireless networks in your vicinity. Click on your network (your SSID) and then click ‘Connect’ . enter your network password (WPA2 PSK). routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
Page 23
When you have done this, click ‘Connect’ . You should now be connected to your wireless network. routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
6.3 MAC OS X - version 10.4 Go to the ‘System Preferences’ icon on your dock, then click on ‘Network’ under the ‘Internet & Network’ heading. Click on the ‘Turn AirPort On’ button. routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
Page 25
Select the correct network (your SSID) from the ‘Network Name’ list. enter your network password (WPA2 PSK) then click ‘OK’ followed by ‘Apply’ . routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
2. Click the arrow next to ‘Network Adaptors to see if there is a WiFi adaptor listed. If you don’t have a wireless adaptor, you will have to buy one to plug into one of your computer’s USB ports. routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
Page 27
If you’ll be using the same connection regularly, you can tick the box to connect automatically. 5. The first time you connect to a network, you’ll be asked to choose whether it’s a home, work or public network. routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
Select the correct Network you wish to join. If the network requires a password, you will be promoted to enter it here. If it doesn’t. you should be automatically connected. routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...
To resolve an internal wiring problem, please contact a qualified electrician. If a seethelight technician visits your premises and the issue is caused by an internal wiring fault, you may be charged a call out fee. routers Internet User Guide- Zyxel NBG4604 Last Amended:11/03/2014...