Are You Still Having Problems - US Robotics SportsterVoice User Manual

If you are running DOS 6.0, run the following DOS program before you run your fax software.
· Type VER at the DOS prompt to determine your version of DOS.
· Run the program MEMMAKER.EXE from the DOS directory
Terminate and Stay

Are you still having problems?

Review this manual.
Call or visit your modem dealer. They will be able to give you assistance. This is much more efficient and time-
saving than returning the modem to U.S. Robotics.
If your dealer can't help you, contact U.S. Robotics Customer Support. When you call, specify your modem serial
number (found on the modem and on the outside of the box), the software being used, and, if possible, the contents
of your ATI7 screen.
USR BBS: 01734-692200
USR FaxBack: 01734-228299
CompuServe: GO USROBOTICS
Internet: uksupport@usr.com
Fax: 01734-694222
Hotline: 01734-441000
If you must return the modem to us...
· Contact U.S. Robotics Customer Support to obtain a
You must have an RMA number before returning the modem to us.
· Ship the unit, postage paid, in a strong box made of corrugated
(preferably the original container).
· Include your RMA number, name, and address on the shipping
· Ship to the following address:
U.S. Robotics
Customer Support Services
650 Wharfdale Road,
Winnersh, Wokingham,
Berks RG41 5TP
Resident (TSR) programs in the most efficient order.
prompt. This program loads all of your
Return Materials Authorization (RMA) number.
cardboard with plenty of packing material
label as well as inside the package.
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