Towing; Towing Service - Hyundai IONIQ 5 Owner's Manual

Towing

Towing Service

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[A] : Dollies
If emergency towing is necessary, have it
done by an authorized HYUNDAI dealer or
a commercial tow-truck service.
Proper lifting and towing procedures are
necessary to prevent damage to the
vehicle. The use of wheel dollies or
flatbed is recommended.
For 2WD vehicles, it is acceptable to tow
the vehicle with the front wheels on the
ground (without dollies) and the rear
wheels off the ground.
If any of the loaded wheels or suspension
components are damaged or the vehicle
is being towed with the rear wheels on the
ground, use a towing dolly under the rear
wheels.
When being towed by a commercial tow
truck and wheel dollies are not used, the
rear of the vehicle should always be lifted,
not the front.
CAUTION
Do not tow the vehicle with the rear
wheels on the ground as this may cause
damage to the vehicle.
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For AWD vehicles, it must be towed with
a wheel lift and dollies or flatbed
equipment with all the wheels off the
ground.
Precautions when moving a short
distance before towing a vehicle
Move short distances within 33 feet (10 m)
at a speed of 3 mph (5 km/h) or less only
when loading on a tow truck or if the
vehicle needs to be repositioned.
At this time, the gear must be in the N
(Neutral) position and the parking brake
must be released. If it is impossible to
operate the gear and parking brake, move
the vehicle with the rear wheel lifted.
NOTICE
Do not lift the vehicle by the tow fitting or
body and chassis parts. Otherwise the
vehicle may be damaged.
CAUTION
Do not tow with sling-type equipment.
Use wheel lift or flatbed equipment.
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