Hyundai IONIQ 5 N Emergency Response Manual
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Hyundai IONIQ 5 N Emergency Response Manual

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IONIQ 5 N.
Emergency Response Guide.
Hyundai Premium Roadside Support.
1800 318 448
WARNING
•
If severe damage causes high-voltage components to become exposed, emergency responders should take appropriate precautions
and wear appropriate insulated personal protective equipment.
•
Do not attempt to remove the safety plug while standing in the water.
•
Never cut or disconnect the high-voltage orange cabling and connectors without first disabling the system by removing the safety plug.
•
Exposed cables or wires may be visible inside or outside the vehicle. Never touch the wires, cables, connectors, or any electric
components before disabling the system, to prevent injury or death due to electrical shock.
Failure to follow any of these instructions may result in serious injury or death by electrocution.
•
Do not cut through any component of the Airbag (SRS) system (Supplementary Restraint System)
•
SRS components may remain powered and active for up to 3 minutes after the 12V electrical system is shut off or disabled.
Disconnect the battery negative cable and wait for at least 3 minutes before beginning work.
Failure to follow any of these instructions may result in serious injury or death from accidental deployment of the airbag system.

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Summary of Contents for Hyundai IONIQ 5 N

  • Page 1 IONIQ 5 N. Emergency Response Guide. Hyundai Premium Roadside Support. 1800 318 448 WARNING • If severe damage causes high-voltage components to become exposed, emergency responders should take appropriate precautions and wear appropriate insulated personal protective equipment. • Do not attempt to remove the safety plug while standing in the water.

  • Page 2: Table Of Contents

    Contents. 1. Identification/Recognition 2. Immobilisation/Stabilisation/Lifting 3. Disable direct hazards/Safety regulations 4. Access to the occupants 5. Stored energy/Liquid/Gases/Solids 6. In case of fire 7. In case of submersion 8. Towing/Transportation/Storage 9. Important additional information...

  • Page 3: Identification/Recognition

    Remove all metallic jewellery, including watches and rings. Identify The IONIQ 5 N EV is built on a conventional IONIQ 5 N chassis and therefore the appearance looks very similar to the internal combustion engine model.
  • Page 4 1. Identification/Recognition. 1.1 Identifying a Hyundai IONIQ 5 N EV Front and rear view of IONIQ 5 N EV The brand logo placed on the hood and the model name “IONIQ 5” is placed in the middle of the tailgate.
  • Page 5 1. Identification/Recognition. 1.1 Identifying a Hyundai IONIQ 5 N EV VIN Label The VIN (Vehicle Identification Number) identifies an electric car with a “3”, “6” or “8” displayed in the 8th position, as shown in the below picture. The VIN can be found: VIN Plate can be seen through the windshield from outside.

  • Page 6: Immobilisation/Stabilisation/Lifting

    The next step is to immobilise the vehicle to prevent any accidental movement that can endanger response personnel or civilians. When the IONIQ 5 N EV is damaged in a crash, the vehicle may appear to be shut off when it is not due to no engine sounds.

  • Page 7: Disable Direct Hazards/Safety Regulations

    3. Disable direct hazards/Safety regulations. The final step in the initial response process, conducted after immobilising the vehicle, is to disable the vehicle, its SRS components and the high-voltage electrical system. To prevent current flow through the system, use the following procedure 12V battery Power Off High-voltage shut off...
  • Page 8 3. Disable direct hazards/Safety regulations. Without depressing the brake pedal Pressing Button Vehicle Condition POWER butto Position/LED One time ACC/ON Electrical accessories are operational. Pressing POWER button Button Position/LED Vehicle Condition The warning lights can be checked before the One time ACC/ON Electrical accessories are operational.
  • Page 9 3. Disable direct hazards/Safety regulations. 3.3 Disconnect the high-voltage battery In case of emergency, disconnect the high-voltage Cut-off Switch (A) to isolate the high-voltage of the battery. b. Disconnect the high-voltage cut-off a. Remove the fuse box cover located at the Switch (A) motor compartment.

  • Page 10: Access To The Occupants

    4.3 Extraction tools and procedure When responding to an incident involving an IONIQ 5 N EV, we recommend that the first responders follow their organisation’s standard operating procedures for dealing with vehicle emergencies.
  • Page 11 4. Access to the occupants. 4.4 Location of ultra-high strength steel In these images, high strength steel is used in the areas colored in blue and ultra-high strength steel is used in the red coloured areas. Depending on the tools used, ultra-high strength steel can be challenging or impossible to cut. If necessary, use a workaround technique.
  • Page 12 4. Access to the occupants. 4.5 Occupants rescue guide When dealing with an emergency situation, check the components as below. Supplemental Restraint System Airbag Airbag Gas Inflators Control Module (SRSCM) High-voltage cable 12V Battery Air-conditioning line High-voltage disconnect OBC (On – Board Charger) Ultra-High Strength Steel Air-conditioning High-voltage Battery...

  • Page 13: Stored Energy/Liquid/Gases/Solids

    5. Stored energy/Liquid/Gases/Solids. 5.1 High-voltage system Supplies electric energy to traction motor and stores generated High-voltage battery electric energy. It supplies electricity from battery to the inverter, LDC, air conditioner High-voltage Junction box (FRT, RR) compressor, etc. Integrated Charging Control Unit (OBC + LDC) OBC (On-Board Charger) ICCU (OBC + LDC) : Battery charging equipment (AC→DC)
  • Page 14 5. Stored energy/Liquid/Gases/Solids. 5.1 High-voltage system High-voltage battery The HV lithium-ion battery supplies and stores electric energy, to the traction motor, and is located under the IONIQ 5 N EV chassis. 12V BATT High-voltage Battery Specification Type Permanent magnet synchronous motor...
  • Page 15 5. Stored energy/Liquid/Gases/Solids. 5.2 High-voltage orange cabling The high-voltage cabling is orange, per Society of Automotive Engineers (SAE) standards. Cables run under the floor of the vehicle and connect the high-voltage battery to the ICCU, Motor, A/C compressor and other high-voltage components located towards the front and rear of the vehicle.

  • Page 16: In Case Of Fire

    6. In case of fire. 6.1 Firefighting operations Strict precautions must be taken while conducting firefighting operations due to following reasons: • Lithium-ion batteries contain electrolytes that can vent, ignite, and produce sparks when subjected to temperatures above 150°C. • Vehicle may burn rapidly with a flare-burning effect.
  • Page 17 6. In case of fire. 6.3 How to deal with the situation Extinguish the fire with a large amount of water. Fire Don’t use seawater or salt water. It can generate the toxic vapor or cause the reignition. Disconnecting 12V Battery (-) terminal, Damaged battery Battery Disabling the high-voltage system,...
  • Page 18 6. In case of fire. 6.3.2 High-voltage battery damage and fluid leaks If electrolyte solution leakage, or any damage to the lithium-ion battery casing is observed, the first responders should attempt to neutralise the battery by applying a large volume of water to the battery pack while wearing appropriate Personal Protective Equipment (PPE).
  • Page 19 6. In case of fire. 6.4 High-voltage battery re-ignition by stranded energy Damaged cells in the high-voltage battery can experience thermal runaway* and reignition. To prevent reignition, the first responder and second responder need to be aware of the risk of stranded energy* which remains in the damaged cells and lead to reignition.

  • Page 20: In Case Of Submersion

    7.1 Submerged or partially submerged vehicles Some emergency responses can involve a submerged vehicle. An IONIQ 5 N EV that is submerged does not have high- voltage components on the vehicle’s body or framework. It is safe to touch the vehicle’s body or framework if there is no severe damage to the vehicle, whether it is in water or on land.

  • Page 21: Towing/Transportation/Storage

    In the event of an accident, the high-voltage system must be disabled. The safety plug must be removed from the high- voltage battery according to one of the methods described in pages 7-9 to disable the vehicle. Towing the IONIQ 5 N EV vehicle is not different from towing a conventional electric vehicle.
  • Page 22 8. Towing/Transportation/Storage. 8.2 Storage of damaged vehicle with the damaged battery • Drain fluids and water, then disconnect the 12V battery before storing a damaged vehicle. • Place the vehicle in an open space away from any structure, vehicle, or building. •...
  • Page 23 8. Towing/Transportation/Storage. 8.3 Battery storage • To store the damaged battery safely, the battery must be discharged. • If the battery can be removed from the vehicle, discharge the battery to prevent re-ignition. • Place the battery into a sufficiently large container and add water until the battery is completely submerged. •...

  • Page 24: Important Additional Information

    6. Remove the negative terminal cable first, and then remove the positive terminal cable. CAUTION • Do not attempt to jump start the IONIQ 5 N high-voltage battery. • Failure to follow these instructions will lead to serious bodily injury or death by electrical shock.
  • Page 25 Airbag Six airbags are installed in the IONIQ 5 N EV, located in the areas shown in the image below. Before performing any emergency procedure, make sure the vehicle ignition switch is turned off and disconnect the 12V auxiliary battery to prevent accidental deployment of undeployed airbags.
  • Page 26 9. Important additional information. Airbag system components 1. Driver’s front airbag 8. Front Impact Sensor 2. Passenger’s front airbag 9. Side impact sensors (acceleration) 3. Side Airbag 10. Side impact sensors (pressure) 4. Curtain Airbag 11. Occupant Classification System 5. Front retractor pretensioner 12.
  • Page 27 9. Important additional information. Seat belt system Front Seatbelt Pretensioner Rear Seatbelt Pretensioner Undeployed airbags CAUTION To avoid injuries caused by accidental deployment of undeployed airbags • Do not cut the airbag system shown in the image above. • Make sure the vehicle ignition switch is turned off, disconnect the 12V auxiliary battery and wait 3 minutes or longer to allow the system to deactivate.
  • Page 28 Australia or may be optional. To the extent permitted by law, neither HMC nor HMCA shall be liable to any person as a result of reliance on the content of this brochure. Please consult your Hyundai Dealer for the latest specifications, equipment levels, options, prices, colours and vehicle Hyundai Motor Company Australia availability.

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