Troubleshooting; Before Calling For Service - LG FH15GP J Series Owner's Manual

TROUBLESHOOTING

Before Calling for Service

Please check the following before calling for service. If the problem persists, contact your local service
center.
Operation
Symptoms
The product does not
power on.
A noise occurs and the
fan speed is low.
Air purification is not
done properly.
Is the power plug disconnected?
• Connect it to an outlet correctly.
Did the electricity get cut off?
• Check the power to other products in the house.
Has dust accumulated in the ultra-fine filter?
• Clean the ultra-fine filter.
Has dust accumulated in the filter?
• Replace the filter.
Is the indoor pollution severe?
• Ventilate indoors before using the product.
Has dust accumulated in the ultra-fine filter?
• Clean the ultra-fine filter.
Has dust accumulated in the filter?
• Replace the filter.
Are you using it in a place that is too spacious or too open?
• Use a product that suits the size of the room.
• Avoid well-ventilated places such as doors, windows, etc.
Is there an obstacle nearby?
• Remove any nearby obstacles before operating the product.
Is the product installed in a corner?
• Move the product and reinstall it.
TROUBLESHOOTING
Possible Cause & Solution
37