LG FH15GP J Series Owner's Manual page 39

Symptoms
Nothing comes on the
screen.
UVnano is set, but the
UV icon is not displayed
on the status display.
(The relevant contents
apply only to models
that use the UVnano
LED.)
The temperature and
humidity displayed are
different from those
displayed by other
products.
Odor
Symptoms
A strange odor comes
out of the air outlet as
well as the filter.
Is the display brightness set to OFF?
• To change display brightness, press and hold the Sleep Timer button on
the remote controller for 2 seconds.
Is nothing displayed on the status panel and the UV?
• Set UVnano in the LG ThinQ Application again.
Does the air continue to flow in from the outside to the location where
the product is installed?
• In an environment where air flows in from the outside, the temperature
and humidity may change continuously.
• The temperature and humidity may vary depending on the structure of the
surrounding environment, such as doors, windows, and ventilation ducts.
• The temperature and humidity may vary depending on air circulation even
in the same space. Also, the temperature and humidity may differ from the
temperature and humidity measured by other products and thermo-
hygrometers.
Is it the smell right after purchasing the product?
• This is the odor of activated charcoal, and is not harmful. This is similar to
the odor you may experience in a brand new car. It will go away within a
day following use.
Is the product used in a place where there are lots of smoke or odors?
• If the air purifier is operated after an air freshener, diffuser, or scented
candle has been used, or interior work or wallpaper replacement have
occurred, the filter may absorb and emit an odor. Ventilate the room first
before using the product.
Does the filter have a bad smell?
• The filter replacement cycle may vary depending on the usage
environment. If there is an odor, replace the filter with a new one.
Is it in an environment in which food is prepared?
• If you use the product for a long period of time where you cook or broil
fish/meat, the filter lifespan may be significantly decreased.
• If possible, open a window for ventilation while cooking, and use the
product to remove any odors left following ventilation.
TROUBLESHOOTING
Possible Cause & Solution
Possible Cause & Solution
39