Troubleshooting - Grundig GQN21235XRN User Manual

7. Troubleshooting

Check this list before contacting
the service. Doing so will save you
time and money. This list includes
frequent complaints that are not
related to faulty workmanship
or materials. Certain features
mentioned herein may not apply to
your product.
The refrigerator is not working.
The power plug is not fully settled.
•
>>> Plug it in to settle completely
into the socket.
The fuse connected to the socket
•
powering the product or the main
fuse is blown. >>> Check the fu-
ses.
Condensation on the side wall of
the cooler compartment (MULTI
ZONE, COOL, CONTROL and FLEXI
ZONE).
The door is opened too frequently
•
>>> Take care not to open the
product's door too frequently.
The environment is too humid.
•
>>> Do not install the product in
humid environments.
Foods containing liquids are kept
•
in unsealed holders. >>> Keep the
foods containing liquids in sealed
holders.
The product's door is left open.
•
>>> Do not keep the product's
door open for long periods.
The thermostat is set to too low
•
temperature. >>> Set the ther-
mostat to appropriate temperatu-
re.
Compressor is not working.
In case of sudden power failure
•
or pulling the power plug off and
putting back on, the gas pressu-
re in the product's cooling system
is not balanced, which triggers the
compressor thermic safeguard.
36
The product will restart after app-
roximately 6 minutes. If the pro-
duct does not restart after this pe-
riod, contact the service.
Defrosting is active. >>> This is
•
normal for a fully-automatic def-
rosting product. The defrosting is
carried out periodically.
The product is not plugged in. >>>
•
Make sure the power cord is plug-
ged in.
The temperature setting is incor-
•
rect. >>> Select the appropriate
temperature setting.
The power is out. >>> The pro-
•
duct will continue to operate nor-
mally once the power is restored.
The refrigerator's operating noise
is increasing while in use.
The product's operating perfor-
•
mance may vary depending on the
ambient temperature variations.
This is normal and not a malfunc-
tion.
The refrigerator runs too often or
for too long.
The new product may be larger
•
than the previous one. Larger pro-
ducts will run for longer periods.
The room temperature may be
•
high. >>> The product will nor-
mally run for long periods in higher
room temperature.
The product may have been re-
•
cently plugged in or a new food
item is placed inside. >>> The pro-
duct will take longer to reach the
set temperature when recently
plugged in or a new food item is
placed inside. This is normal.
Large quantities of hot food may
•
have been recently placed into
the product. >>> Do not place hot
food into the product.