Service & Support - Siemens SCALANCE XR-500 Operating Instructions Manual

In the system manuals "Industrial Ethernet / PROFINET Industrial Ethernet" and "Industrial
Ethernet / PROFINET passive network components", you will find information on other
SIMATIC NET products that you can operate along with the devices of this product line in
an Industrial Ethernet network.
There, you will find among other things optical performance data of the communication
partners that you require for the design.
Catalogs
You will find the article numbers for the Siemens products of relevance here in the following
catalogs:
• SIMATIC NET Industrial Communication / Industrial Identification, catalog IK PI
• SIMATIC Products for Totally Integrated Automation and Micro Automation, catalog ST 70
• Industry Mall - catalog and ordering system for automation and drive technology, Online
catalog
de&language=en)
You can request the catalogs and additional information from your Siemens representative.
1.5 Service & Support
Industry Online Support
In addition to the product documentation, you are supported by the comprehensive online
information platform of Siemens Industry Online Support at the following Internet address:
SIOS (https://support.industry.siemens.com/cs/de/en/)
Apart from news, there you will also find:
• Project information: Manuals, FAQs, downloads, application examples etc.
• Contacts, Technical Forum
• The option submitting a support query:
Support requests (https://support.industry.siemens.com/My/ww/en/requests)
• Our service offer:
Right across our products and systems, we provide numerous services that support you in
every phase of the life of your machine or system - from planning and implementation to
commissioning, through to maintenance and modernization.
You will find contact data on the Internet at the following address:
Contact partners (https://www.automation.siemens.com/aspa_app/?ci=yes&lang=en)
Pascal Janitschke
Siemens AG
Gleiwitzer Str. 555
90475 Nuremberg
Germany
SCALANCE XR-500
Operating Instructions, 07/2023, C79000-G8976-C692-01
(https://mall.industry.siemens.com/goos/WelcomePage.aspx?regionUrl=/
Introduction
1.5 Service & Support
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