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12 TECHNICAL SERVICE
In case of failure, contact the technical service accessing the website
homepage. It is advisable to keep the identiication data of the product at hand.
The product code, the serial number and the hardware release number can be found on the product label (see
The irmware release number (SCODE) can be found:
•
on the setup report (see
•
connecting the device to a PC and starting the "PrinterSet" tool (see
paragraph
6.1)
www.custom4u.it
and using the support tools on the
paragraph
6.2)
paragraph
3.3).
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