Custom Audio Electronics PLUS2 User Manual
  1. Manuals
  2. Brands
  3. Custom Audio Electronics Manuals
  4. Printer
  5. PLUS2
  6. User manual

Custom Audio Electronics PLUS2 User Manual

Hide thumbs Also See for PLUS2:
Table of Contents

Advertisement

Quick Links

Download this manual
USER MANUAL
PLUS2
CUSTOM S.p.A.

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the PLUS2 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Custom Audio Electronics PLUS2

Summary of Contents for Custom Audio Electronics PLUS2

  • Page 1 USER MANUAL PLUS2 CUSTOM S.p.A.
  • Page 3 CUSTOM S.p.A. THE CE MARK AFFIXED TO GENERAL SAFETY INFORMATION Your attention is drawn to the following THE PRODUCT CERTIFY Via Berettine 2/B actions that could compromise the char- THAT THE PRODUCT SAT- 43010 Fontevivo (PARMA) - Italy acteristics of the product: ISFIES THE BASIC SAFETY Tel.
  • Page 5 MANUAL For details on the commands, refer to the manual with code 77200000002100...

  • Page 7: Table Of Contents

    TABLE OF CONTENTS 1 INTRODUCTION ............. . 9 1.1 Document structure .
  • Page 8 7 SPECIFICATION ............. 45 7.1 ...

  • Page 9: Introduction

    1 INTRODUCTION 1.1 Document structure This document includes the following chapters: 1 INTRODUCTION information about this document 2 DESCRIPTION general description of device 3 INSTALLATION information required for a correct installation of the device 4 OPERATION information required to make the device operative 5 ...

  • Page 11: Description

    2 DESCRIPTION 2.1 Box content Remove the device from its carton being careful not to damage the packing material so that it may be re-used if the device is to be transported in the future. Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact Customer Service.

  • Page 12: Device Components

    2.2 Device components 1. Socket for 8-42 Vdc extended range module 6. FEED key 2. Power supply port 7. OPEN key and status led 3. USB port 8. Paper out with serrated blade 4. RS232/TTL serial port 9. Paper compartment 5.

  • Page 13: Product Label

    2.3 Product label PC = Product code (14 digits) SN = Serial number HW = Hardware release XXXXXXXXXXXXXX 0000000000000000000...

  • Page 14: Key Functions: Power Up

    2.4 Key functions: power up POWER UP Hold down printing SETUP report Hold down Fast push enter the SETUP MODE enter the FONT TEST MODE Hold down Fast Hold down Fast push push next modify printing skip the parameter selected parameter FONT TEST FONT TEST...

  • Page 15: Key Functions: Standby

    2.5 Key functions: standby STANDBY Fast push advance the paper (preset length)

  • Page 16: Status Led Lashes

    2.6 Status led lashes The status of the device is sent to the serial port. To get a visual feedback of the signallings is necessary to build a cable to be connected to the serial port (see par. 3.3). The Status led indicates hardware status of device. Given in the table below are the various led signals and the corre- sponding device status.

  • Page 17: Installation

    3 INSTALLATION 3.1 “EASYLOCK” ixing system The device includes two plastic clips for ixing to the panel. This system allows you to lock the machine on the panels of  thickness max. 8mm and requires no tools. Proceed as follows: NOTE: All the dimensions shown in following igures are in millimetres. Insert the fixing clips into the seat on both the device sides MAX. 8 Insert the device inside the panel Push the two fixing clips to strike the panel...
  • Page 18 To remove the fixing clips lift the lever shown in figure with a small screwdriver...

  • Page 19: Fixing With Screws

    3.2 Fixing with screws The device can be secured to the panel with 3 screws (not supplied) to be tighten on the rear side of the device (SCHEME A) or from the paper compartment (SCHEME B). SCHEME A Fixing on the rear side No.3 self-tapping screws for plastic d = 3 SCHEME B Fixing from paper compartment...
  • Page 20 Drilling for mounting on panel with Drilling for mounting on panel with SCHEME A SCHEME B ø3.5 ø3.5 View of the drilling NOTE: All the dimensions shown in previus igures are in millimetres.

  • Page 21: Collections

    3.3 Collections The following igure shows the possible connections for the device. ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable. NOTE: If RS232 and USB connectors are inserted, communication port is USB. Standard model 4÷7.5 Vdc Serial RS232/TTL Power supply...
  • Page 22 Model with the 8÷42 Vdc extended range module plugged Serial RS232/TTL Power supply...

  • Page 23: Pinout

    3.4 Pinout POWER SUPPLY JST male connector (S4B-PH-K-S) 1 GND 2 GND 3 +VP 4 +VCC ATTENTION: Respect power supply polarity. NOTE: Power supply cable The following igure shows the connector pinout of the power supply cable for the device: Female JST connector Power supply cable series PHR-4 Cable Segnal color Black Black Orange +VCC MINI USB INTERFACE Female MINI USB type B connector...
  • Page 24 RS232/TTL SERIAL INTERFACE Molex male connector 53048-0610 series (90°) 1 RT 2 TX During transmission, oscillates between “0” and “1” depending on data 3 RX During reception, oscillates between “0” and “1” depending on data 4 GND 5 EXT-FEED 6 EXT-LED NOTES: Given the presence of the RS232 standard, logic value “0”...

  • Page 25: Serial Port Setting

    3.5 Serial port setting To set the serial port of the device, slide the switch shown in igure in the correct position: RS232 RS232 In the serial protocol, the signals which distinguish the communication are TD, RD, and RTS if the RTS/CTS protocol has been selected while, if the XON/XOFF protocol has been selected, the signals are TD and RD. Transmission format NEXT START...
  • Page 26 XON/XOFF protocol STOP STOP DATA WAIT DATA START BIT START BIT STOP STOP 0x13XOFF 0x11XON START BIT START BIT...

  • Page 27: Driver And Sdk

    3.6 Driver and SDK The drivers are available for the following operating system: OPERATING DESCRIPTION INSTALLATION PROCEDURE SYSTEM Driver per Windows XP From the START menu, press Run Driver per Windows VISTA (32/64bit) and type-in the path where the SW Windows was saved on your PC, then click OK.

  • Page 29: Operation

    4 OPERATION 4.1 Loading the paper roll To change the paper proceed as follows. At every change of paper, check inside the device to locate and remove any scraps of paper. Open the device cover Close the device cover Place the roll in the paper compartment and Remove the excess paper pull out the paper for a few centimetres...
  • Page 30 Print density √ -50% √ -37% √ -25% Thermal paper √ -12% √ 0 √ +12% √ +25% √ +37% √ +50% Print density √ Linerless Linerless thermal paper When using normal thermal paper, set the parameter "Print density" on one of the values between -50% and +50% (see chap.

  • Page 31: Configuration

    5 CONFIGURATION 5.1 Coniguration mode To enter the coniguration mode and print a SETUP report with the operating parameters of the device, proceed as follows. Autofeed ........: CR enabled Chars/Inch .........: A=13B=17cpi Columns 22 cpi......: 40 columns Code Table [num] ......: 00 Font Type........: International Speed/quality......: Normal PaperEnd Buffer Clear ....: Disabled Print density.......: 0% The device the report with parameters for printer settings Enter printer...

  • Page 32: Setup Report

    PRINTER NAME and PLUS2 printer FIRMWARE MODULES SCODE <code> rel 1.00 FCODE <code> rel 1.00 RELEASE PRINTER SETTINGS PRINTER TYPE ........PLUS2 PRINTING HEAD TYPE ......E48-CE INTERFACE ..........RS232 PROGRAM MEMORY TEST....OK DEVICE DYNAMIC RAM TEST......OK STATUS EEPROM TEST........OK HEAD VOLTAGE = 04.84 HEAD TEMPERATURE [°C]...

  • Page 33: Device Status

    5.3 Device status The device operating status is indicated in the coniguration print-out in which, next to the name of the components dis- played, the following information is given: DEVICE TYPE device model PRINTING HEAD TYPE print head model INTERFACE interface present PROGRAM MEMORY TEST OK appears if functioning and NOT OK if faulty DYNAMIC RAM TEST OK appears if functioning and NOT OK if faulty EEPROM TEST OK appears if functioning and NOT OK if faulty HEAD VOLTAGE...

  • Page 34: Device Parameters

    5.4 Device parameters This device allows the coniguration of the parameters listed in the following table. The parameters marked with the symbol are the default values. Settings remain active even after the device has been turned off and they are stored in non-volatile memory. PRINTER EMULATION Available emulations for the device: PLUS CUSTOM/POS RS232 BAUD RATE Communication speed of the serial interface:...
  • Page 35 Numerical address code for the univocal identiication of the USB device (in case of more USB ADDRESS NUMBER than a USB device connected with the same PC): PRINT MODE Printing mode: Normal = enables printing in normal writing way Reverse = enables printing rotated 180 degrees AUTOFEED Setting of the Carriage Return character: CR disabled = Carriage Return disabled...
  • Page 36 FONT TYPE Setting of the font type: International Enables the use of the 256-characters font tables Chinese GB18030 Enables the use of the chinese extended font GB18030-2000 Korean PC949 Enables the use of the korean font PC949 NOTE: When the “INTERNATIONAL” font type is enabled, must be selected the desired character code table (parameter “CODE TABLE”).

  • Page 37: Hexadecimal Dump

    5.5 Hexadecimal dump This function is used for the diagnosis of the characters received from the communications port. Characters are printed as hexadecimal code and the corresponding ASCII code (see below). Each line is preceded by a counter in hexadecimal that indicates the number of bytes received.

  • Page 39: Maintenance

    6 MAINTENANCE 6.1 Planning of cleaning operations The regular cleaning of the device keeps the print quality and extends its life. The following table shows the recommended planning for the cleaning operations. EVERY PAPER CHANGE Printhead Use isopropyl alcohol Rollers Use isopropyl alcohol EVERY 5 PAPER CHANGES Paper path...

  • Page 40: Cleaning

    6.2 Cleaning For periodic cleaning of the device, see the instructions below Sensors Case Disconnect the power supply cable and Disconnect the power supply cable open the device cover (see par. 4.1) Clean the device sensor To clean the device, by using compressed air use compressed air or a soft cloth.
  • Page 41 Paper path Print head Disconnect the power supply cable and Disconnect the power supply cable and open the device cover (see par. 4.1) open the device cover (see par. 4.1) ISOPROPYL ALCOHOL Clean the area involved in the passage of paper Clean the printing head by using by using compressed air.
  • Page 42 Printing roller Disconnect the power supply cable and open the device cover (see par. 4.1) ISOPROPYL ALCOHOL Clean the printing roll by using a non-abrasive cloth moistened with isopropyl. ATTENTION: Do not use solvents, or hard brushes. Do not let water or other liquids get inside the machine.

  • Page 43: Upgrade Irmware

    NOTES: The  latest  irmware  of  the  device  is  available  in  the  C:\PLUS2.PSW download area of the web site www.custom.biz Install on the PC used for device upgrading the UPG- CEPRN software available in the download area of the web site www.custom.biz.
  • Page 44 10. After a few minutes a message on the screen warns that the update is completed. 8. Select the update ile .PSW location: 11. Print a new SETUP report to verify the new irmware  release (see chapter 5). 9. Select item USB and then select the USB device among those proposed (ex. PLUS2):...

  • Page 45: Specification

    7 SPECIFICATION 7.1 Hardware speciications GENERAL Sensors Head temperature, paper presence PLUS Emulations CUSTOM/POS Windows XP, VISTA (32/64bit), Windows 7 (32/64bit), Windows 8 (32/64bit) Printing driver Linux, Android INTERFACES USB port 12 Mbit/sec (USB 2.0 full speed) RS232/TTL serial port from 1200 to 115200 bps MEMORIES Receive buffer...
  • Page 46 UPCA, UPCE, EAN13, EAN8, CODE39, ITF, CODABAR, Printable barcode CODE93, CODE128, CODE32, PDF417, QRCODE Normal = 40 mm/sec Printing speed (1) (2) High Quality = 30 mm/sec PAPER Thermal rolls, heat-sensitive side on outside of roll Type of paper Linerless thermal rolls (see paragraph 7.6) Paper width 57 mm ±...
  • Page 47 standard model 0.060 A model with the extended range 0.060 A module plugged ELECTRICAL SPECIFICATIONS POWER SUPPLY cod. 964GE010000003 Power supply voltage from 90 Vac to 264 Vac Frequency from 50 Hz to 60 Hz Current (output) Power ENVIRONMENTAL CONDITIONS Operating temperature from -20 °C to +70 °C Relative humidity...

  • Page 48: Character Speciications In Custom/Pos And Plus Emulation

    7.2 Character speciications in CUSTOM/POS and PLUS emulation Character set Character density 13 cpi 17 cpi 22 cpi Number of columns 40/42 Chars / sec Lines / sec Characters (L x H mm)-Normal 2 x 3 1,5 x 3 1,125 x 3...

  • Page 49: Device Dimensions

    7.3 Device dimensions Length 56.9 mm Length with cover open 111 mm Height 85 mm Width 85 mm Weight 141 g NOTE: Dimensions referred to devices without paper roll. All the dimensions shown in following igures are in millimetres. 56.9 43.2...

  • Page 50: Device Dimensions With Extended Range Module

    7.4 Device dimensions with extended range module Length 69.5 mm Length with cover open 123.6 mm Height 85 mm Width 85 mm Weight 146 g NOTE: Dimensions referred to devices without paper roll. All the dimensions shown in following igures are in millimetres. 69.5 12.6 56.9 43.2...

  • Page 51: Power Supply Dimensions Cod. 964Ge010000003

    7.5 Power supply dimensions cod. 964GE010000003 Length 90.6 mm Height 28,8 mm Width 51 mm NOTE: All the dimensions shown in following igures are in millimetres. 11.6 10.5 66.5...

  • Page 52: Paper Speciication

    7.6 Paper speciication Linerless thermal paper LINERLESS paper is a thermal paper with a self-adhesive layer without liner (on non-thermal side). For the better use with the device the self-adhesive area must comply with the following dimensions: THERMAL SIDE SELF-ADHESIVE 57 ±...

  • Page 53: Character Sets In Custom/Pos And Plus Emulation

    7.7 Character sets in CUSTOM/POS and PLUS emulation The device has 3 internal fonts with a width of 13, 17, 22 cpi, which can be associated with one of the coding tables stored on the device. To know the coding tables actually stored on the device, print the font test (see par.2.4). The selection of the font and the encoding table is done via command (see the commands manual of the device) or through the Setup procedure by properly setting the parameter “Chars / Inch”, “Code Table”...
  • Page 54 <CodeTable> Character Tables PC855 - Cyrillic on request PC861 - Icelandic on request PC862 - Hebrew PC864 - Arabic PC869 - Greek on request ISO8859-2 - Latin 2 on request ISO8859-15 - Latin 9 on request PC1098 - Farci on request PC1118 - Lithuanian on request PC1119 - Lithuanian...

  • Page 55: Consumables

    8 CONSUMABLES The following table shows the list of available consumables for device: DESCRIPTION CODE 67300000000344 THERMAL PAPER ROLL Width = 57mm Ø external = 50mm Ø core = 12mm Length = 30 mt 67300000000346 LINERLESS THERMAL PAPER ROLL Width = 57mm Ø...

  • Page 57: Accessories

    9 ACCESSORIES The following table shows the list of available accessories for device: DESCRIPTION CODE 964GE010000003 POWER SUPPLY (for technical speciications, see the paragraph 7.1) 974CW010000315 GREY FRAME 112X112 (WITH CLIPS) (see the paragraph 9.1) 44000000033000 CABLE KIT POWER SUPPLY + SERIAL/TTL INTERFACE 5 VOLT (500mm) 979CW180000001 8÷42 VDC EXTENDED RANGE MODULE...

  • Page 58: Grey Frame 112X112

    9.1 Grey frame 112X112 An adaptor frame is available and makes the device mechanically compatible with F and P series panel devices. The kit is composed of: 1. Fixing clips (No.2) 2. Adaptor frame WARNING: Pay attention that the external frame, the cover and the device frame are made from polypropylene, so it’s better to keep away from: Ammonia, Methanol, Acetone, Washing-up liquid, Benzol, Dishwasher liquid, Hydrocarbon, Dichloromethane, Perchlo- roethylene, Ethylene, Trichlorethylene, Toluene.
  • Page 59 Assembly instructions NOTE: All the dimensions shown in following igures are in millimetres. Sled with beveled corner Gears cover Fit the device into the frame, making sure to orient the side of the gears cover at the sled for hooking of the frame (with beveled corner). Secure the device Insert the device assembled with the frame by using the clips supplied.
  • Page 60 To remove the fixing clips Insert the fixing clips included in the assembly kit lift the lever shown in figure into the seat on both the frame sides with a small screwdriver MAX. 10 Push the two fixing clips to strike the panel...
  • Page 61 Device dimensions with the frame assembled 123.2 112x112...

  • Page 63: Technical Service

    [ PUSH ] to enter Printer setup PLUS2 printer SCODE <code> rel 1.00 FCODE <code> rel 1.00 PRINTER SETTINGS PRINTER TYPE ........PLUS2 PRINTING HEAD TYPE ......E48-CE INTERFACE ..........RS232 PROGRAM MEMORY TEST....OK DYNAMIC RAM TEST......OK Print a Setup report (see paragraph 5.1) The Setup report shows...
  • Page 64 CUSTOM S.p.A. World Headquarters Via Berettine, 2/B - 43010 Fontevivo, Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 info@custom.biz - www.custom.biz All rights reserved www.custom.biz...

Table of Contents