Warranty; Customer Support - DKN SMART POWER MACHINE Manual

WARRANTY

DKN-Technology warrants this product to be free from defects in material at the time of the
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product's tender of delivery. This 'Carry-in' Limited Warranty applies for a period of two (2)
years, beginning on the date mentioned on your product invoice or proof of purchase of
product issue by DKN-Technology.
This Limited Warranty is not transferable and does not cover normal wear and tear
(including, but not limited to, damage and wear to batteries, springs, bearings, running
mats, hydraulic systems, ropes, belts, pulleys, power shocks, drive belts and other
non-durable parts, etc...).
This Limited Warranty is void if the product is damaged by accident, unreasonable use,
improper service, failure to follow instructions provided, modification from its original state,
or other causes determined not arising out of defects in material, the consequences of
improper treatment, bad installation, wrong assembly or tampering of the parts by incorrect
assembly, improper use of the machine (eg. too heavy load in time, weight etc...), problems
caused by lack of maintenance, deviations of the standard machine, such as light vibrations
or noise, etc...
Transport charges, travel charges for technicians, and possible trader and/ or workshop
charges are excluded from this warranty, and will be at the sole cost of the owner.
The liability of the manufacturer under this Limited Warranty shall not include any liability for
direct, indirect, or consequential damages resulting from any defect nor the use of this
machine.

CUSTOMER SUPPORT

Should you require any assistance regarding this product please gather the following
information and then contact us using the details below:
• Product nr - This can be found on the product label
• Original purchase date
• Place of purchase
• Information about the place and conditions of use
• Precise description of the issue or defect
IMPORTANT!! - Please retain your sales receipt, DKN-Technology Customer Care may
request proof of purchase to validate eligibility for warranty service.
Warranty cover starts from the date shown on the proof of purchase.
The best way to contact us is via www.dkn-technology.com.