Cisco MDS 9700 Series Hardware Installation Manual page 162

Troubleshooting
<Tue Apr 30 10:02:47 2019> ERROR!!! Supervisor-4 (DS-X97-SF4-K9) image links
could not be created for Standby Supervisor bootup, aborting migration...
Use the migrate sup kickstart < supervisor4-kickstart-image > system < supervisor4-system-image
Solution
> command again.
Problem Unable to reload the Supervisor-4 Module after the Supervisor-4 Module is detected in the switch.
The following syslog message is displayed:
<Tue Apr 30 10:02:47 2019> ERROR!!! Failed to reload
Standby Supervisor-4 (DS-X97-SF4-K9), aborting migration...
Remove the Supervisor-4 Module from the standby slot and restart migration by using the migrate
Solution
sup kickstart < supervisor4-kickstart-image > system < supervisor4-system-image > command.
Problem The Supervisor-4 Module is stuck in loader prompt due to a boot failure. The following syslog message
is displayed:
<Tue Apr 30 10:02:47 2019> ERROR!!! Standby Supervisor-4
(DS-X97-SF4-K9) is stuck in loader prompt due to boot-up failure...
None. A retry attempt to bring up the Supervisor-4 Module is initiated by the switch every 15 minutes
Solution
for 3 times.
The Supervisor-4 Module is unable to come online. The following syslog message is displayed:
Problem
<Tue Apr 30 10:02:47 2019> ERROR!!! Standby Supervisor-4
(DS-X97-SF4-K9) could not come online...
None. A retry attempt to bring up the Supervisor-4 Module is initiated by the switch every 15 minutes.
Solution
The supervisor module fails to come online. The following syslogs are displayed:
Problem
<Tue Apr 30 10:02:47 2019> ERROR!!! Timeout waiting for Supervisor-4
(DS-X97-SF4-K9) to come online, aborting migration...
<Tue Apr 30 10:02:47 2019> Powering down Supervisor-4 (DS-X97-SF4-K9) in slot <slot_number>
Use the migrate sup kickstart < supervisor4-kickstart-image > system < supervisor4-system-image
Solution
> command again.
The Supervisor-1 Module image links are not restored on the active Supervisor-1 Module before the
Problem
switchover to Supervisor-4 Module is initiated. The following syslogs are displayed before saving configuration:
<Tue Apr 30 10:02:47 2019> WARNING!!! Error resetting original Supervisor-3 (DS-X97-SF1-K9)
image links, continuing migration...
<Tue Apr 30 10:02:47 2019> WARNING!!! Please set the boot variables manually before inserting
back
Supervisor-3 (DS-X97-SF1-K9) in standby slot <slot_number>, continuing migration...
Use the migrate sup kickstart < supervisor4-kickstart-image > system < supervisor4-system-image
Solution
> command again.
The copy r s command fails on the active Supervisor-1 Module before the switchover to the
Problem
Supervisor-4 Module is initiated. The following syslog is displayed:
<Tue Apr 30 10:02:47 2019> ERROR!!! Failed to save configuration, aborting migration...
Solution Use the migrate sup kickstart < supervisor4-kickstart-image > system < supervisor4-system-image
> command again.
The switchover fails on the active Supervisor-1 Module before the switchover to the Supervisor-4
Problem
Module is initiated. The following syslog is displayed:
Cisco MDS 9700 Series Switches Hardware Installation Guide
148
Installing, Removing, and Verifying Field Replaceable Units