Cisco MDS 9700 Series Hardware Installation Manual page 160

Troubleshooting
aborting migration...
<Tue Apr 30 10:02:47 2019> ERROR!!! Running System version: <running_version>, version of
system image provided :
<Supervisor- 3_image_version>
<Tue Apr 30 10:02:47 2019> ERROR!!! Version of system image provided ('<sup3_image_version>')
does not match running version,
aborting migration...
Solution Check the image version. The release versions of the Supervisor-4 Module kickstart and system
images provided should be the same as the existing Supervisor-1 Module kickstart and system images.
Unable to retrieve the chassis information. The following syslog message is displayed:
Problem
<Tue Apr 30 10:02:47 2019> ERROR!!! Chassis information retrieve failed, aborting
migration...
Use the migrate sup kickstart < supervisor4-kickstart-image > system < supervisor4-system-image
Solution
> command again.
Problem Unable to retrieve the slot number of the supervisor module. The following syslog message is displayed:
<Tue Apr 30 10:02:47 2019> ERROR!!! Supervisor slot information retrieve failed, aborting
migration...
Solution Use the migrate sup kickstart < supervisor4-kickstart-image > system < supervisor4-system-image
> command again.
Unable to retrieve the slot number of the standby supervisor module. The following syslog message
Problem
is displayed:
<Tue Apr 30 10:02:47 2019> ERROR!!! Standby Supervisor slot information retrieve failed,
aborting migration...
Use the migrate sup kickstart < supervisor4-kickstart-image > system < supervisor4-system-image
Solution
> command again.
In case the migrate sup kickstart < supervisor4-kickstart-image > system < supervisor4-system-image
Problem
> command cannot read the stored Supervisor-1 Module image links, the migration process fails. The following
syslog messages are displayed:
<Tue Apr 30 10:02:47 2019> ERROR!!! Kickstart image link for Active
Supervisor-1 (DS-X97-SF1-K9) could not be found, aborting migration...
<Tue Apr 30 10:02:47 2019> Please set the boot parameters using 'boot kickstart
<kickstart_image>' and 'boot system <system_image>'
<Tue Apr 30 10:02:47 2019> ERROR!!! System image link for Active Supervisor-1
(DS-X97-SF1-K9) could not be found, aborting migration...
<Tue Apr 30 10:02:47 2019> Please set the boot parameters using 'boot kickstart
<kickstart_image>' and 'boot system <system_image>'
Set the Supervisor-1 Module image links using the boot kickstart < kickstart_image > command
Solution
and the boot system < system_image > command before re-inserting the standby Supervisor-4 Module.
Problem The Supervisor-4 Module is already present in the standby slot before initiating the migration procedure.
The following syslog message is displayed:
<Tue Apr 30 10:02:47 2019> ERROR!!! Supervisor-4 is already inserted in
standby slot <slot_number> before starting migration. Please remove Standby supervisor
and start single Supervisor migration, aborting migration...
Remove the standby Supervisor-4 Module and start the migration process again.
Solution
The standby Supervisor-1 Module is not in the HA-standby state. The following syslog message is
Problem
displayed:
<Tue Apr 30 10:02:47 2019> ERROR!!! Standby Supervisor-3 (DS-X97-SF1-K9)
is not yet in ha-standby state, aborting migration...
Cisco MDS 9700 Series Switches Hardware Installation Guide
146
Installing, Removing, and Verifying Field Replaceable Units