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11. Care and maintenance
Diligent and routine care of your hearing aid and chargers
contribute to outstanding performance and a long service
life.
Please use the following specifications as a guideline.
Further information regarding product safety, see
chapter 18.2.
General information
Before using hair spray or applying cosmetics, you should
remove your hearing aid from your ear, because these
products may damage it.
Your hearing aids are resistant to water, sweat and dust
under the following conditions:
• After exposure to water, sweat or dust, the hearing aid
is cleaned and dried.
• The hearing aid is used and maintained as described in
this user guide.
Always make sure that the hearing aids and
charger are dry and clean before charging.
12. Exchanging the earpiece
If your hearing aid is fitted with a SlimTube, you may need
to exchange or clean the earpiece.
Please check the earpiece regularly and exchange or clean
it if it looks dirty or if the hearing aid volume or sound
quality is reduced. If a dome is used, it should be
exchanged every 2-3 months.
12.1 Removing the earpiece from the SlimTube
1
Remove the earpiece from the
SlimTube by holding the
SlimTube in one hand and the
earpiece in the other.
Daily
Hearing aid: Inspect the earpiece for earwax and
moisture deposits. Clean the surfaces with a lint-free
cloth or use the small brush provided in the Charger Case.
Never use cleaning agents such as household detergents,
soap, etc. for cleaning your hearing aid. It is not
recommended to rinse with water. If you need to clean
your hearing aid intensively, ask your hearing care
professional for advice and information on filters or
drying capsules.
Chargers: Make sure that charger inserts are clean.
Never use cleaning agents such as household detergents,
soap, etc. for cleaning your charger.
Weekly
Hearing aid: Clean the earpiece with a soft, damp cloth
or with a special cleaning cloth for hearing aids. For more
in-depth maintenance instructions or for more than basic
cleaning, please see your hearing care professional. Clean
the charging contacts on the hearing aid with a soft,
damp cloth.
Chargers: Remove dust or dirt from the charger inserts.
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2
Gently pull on the earpiece
to remove.
3
Clean the SlimTube with a
lint-free cloth.
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