Phonak AUDEO B-R B90 User Manual
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Phonak AUDEO B-R B90 User Manual

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Phonak Audéo
B-R
TM
(B90/B70/B50)
User Guide

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Summary of Contents for Phonak AUDEO B-R B90

  • Page 1 Phonak Audéo (B90/B70/B50) User Guide...
  • Page 2 This user guide is valid for: Wireless hearing aid Phonak Audéo B90-R 2016 Phonak Audéo B70-R 2016 Phonak Audéo B50-R 2016 Non wireless charging accessories Phonak Charger Case RIC 2016 Phonak Power Pack 2016 Phonak Mini Charger RIC 2016...
  • Page 3 Your hearing aid & charger details If no box is checked and you do not know the model of your hearing aid or charging accessories, please ask your hearing care professional. Audéo B-R contains a built-in and non-removable rechargeable lithium-ion battery. Please also read safety information regarding handling rechargeable hearing aids (chapter 18).
  • Page 5 Your hearing aids and chargers have been developed by Phonak — the world leader in hearing solutions based in Zurich, Switzerland. These premium products are the result of decades of research and expertise and are designed to keep you connected to the beauty of sound! We thank you for making such a great choice and wish you many years of listening pleasure.

  • Page 6: Table Of Contents

    Contents Your hearing aid and charger 1. Quick guide 2. Parts of the hearing aid & charger Using the charger 3. Preparing the charger 4. Charging the hearing aids Using the hearing aid 5. Left & right hearing aid markings 6.
  • Page 7 19. Important information: Cell phones 20. For the US market only, complies with the FDA regulations 21. Important notice for Prospective Noise Generator users...

  • Page 8: Quick Guide

    1. Quick guide Charging your hearing aids After placing your hearing aid in the charger, the indicator light will slowly blink until the hearing aid is fully charged. When fully charged the indicator light will be constantly on, i.e. solid green light. Left &...
  • Page 9 Push button with indicator light The push button has two functions: A short push can have various functions. The function for your hearing aid is indicated in your individual instructions. A long push (3 seconds) is used to switch the hearing aid on/off. On/Off Firmly press the button using the tip of your finger for 3 seconds until the...

  • Page 10: Parts Of The Hearing Aid & Charger

    2. Parts of the hearing aid & charger The following pictures show the hearing aid model and charger accessories described in this user guide. You can identify your personal models by: • Checking “Your hearing aid & charger details” on page 3.
  • Page 11 Charger Case RIC Cleaning tool Space for drying capsule (cover closed) Space for earpieces Hearing aid charging inserts with left/right indicators Space for drying capsule (cover open) Drying capsule (optional)
  • Page 12 Charger Case RIC with optional Power Pack Charger Case RIC Indicator light for power micro-USB connection to external power supply Power Pack micro-USB connection to external power supply Battery check button Indicator light for battery status and external power Power Pack lock and release...
  • Page 13 Mini Charger RIC Hearing aid charging inserts with left/right indicators micro-USB connection to external power supply Indicator light for power...

  • Page 14: Preparing The Charger

    3. Preparing the charger 3.1 Setting up the power supply Select the adapter that corresponds to your country. a) Insert the top round end of the adapter into the round corner of the power supply. b) Click the bottom end of the adapter in to lock into place.
  • Page 15 3.2 Connecting the power supply a) Plug the larger end of the charging cable into the power supply. b) Plug the smaller end into the micro-USB port on the charger. c) Plug the power supply into a power outlet. d) The indicator light is green when the charger is connected to the power supply.

  • Page 16: Charging The Hearing Aids

    4. Charging the hearing aids 4.1 Using the Charger Case RIC or Mini Charger RIC Please refer to chapter 3 for how to set up the charger. Insert the hearing aid into the charging inserts. Make sure the left and right hearing aid markings match the left (blue)/right (red) indicators next to the charging inserts.
  • Page 18 The indicator light will slowly blink until the hearing aid is fully charged. When fully charged the indicator light will remain on, i.e. solid green light. The charging process will automatically stop when the batteries are fully charged, so the hearing aids can be safely left in the charger.
  • Page 19 Remove the hearing aids from the charging inserts and switch them on, refer to chapter 7. Audéo B-R charging times 100% charge: 3 h 80% charge: 90 min 50% charge: 60 min 30% charge: 30 min Do not hold the tubes for removing the hearing aids from the charger as this can damage the tube.
  • Page 20 4.2 Using the optional Power Pack Note: The Power Pack is only compatible with the Charger Case RIC. Attach the Power Pack to the Charger Case RIC and lock it. Plug in the micro-USB and connect to an external power supply.
  • Page 21 micro-USB connection to external power source Indicator light battery status: 0%-29% • 30%-59% •• 60%-100% ••• Battery check push button Power Pack lock and release The fully charged Power Pack offers 7 charging cycles for a pair of hearing aids. To check the remaining battery capacity of the Power Pack, press the battery check push button (indicator lights will be off otherwise, to preserve battery).

  • Page 22: Left & Right Hearing Aid Markings

    5. Left & right hearing aid markings There is a red or blue marking on the back of the hearing aid and on the speaker. This will tell you if it is a left or a right hearing aid. Blue marking for left hearing aid.

  • Page 23: Push Button

    6. Push button The push button has two functions: Short push The push button on your hearing aid can have various functions or is not active. This depends on the programming of the hearing aid, which is indicated in your individual “Hearing aid instructions”.

  • Page 24: On/Off

    7. On/Off To switch the hearing aid on or off, firmly press the button using the tip of your finger for 3 seconds until the indicator light blinks. One short blink = hearing aid turns on Two short blinks = hearing aid turns off When you switch on the hearing aid you may hear a start-up melody.

  • Page 25: Putting On The Hearing Aid

    8. Putting on the hearing aid Place the hearing aid behind your ear. Insert the earpiece into your ear canal. If there is an anchor attached to the earpiece, tuck it into the bowl of your ear to secure your hearing aid.

  • Page 26: Removing The Hearing Aid

    9. Removing the hearing aid Pull on the bend of the tube and remove the hearing aid from behind the ear. In very rare cases, your earpiece can remain in your ear canal when removing the hearing aid from the ear.

  • Page 27: Operating Conditions

    10. Operating conditions The product is designed such that it functions without problems or restrictions if used as intended, unless otherwise noted in these user guides. Please ensure to charge the hearing aid and Power Pack within operating temperature range: 0° to +40° Celsius (32°...

  • Page 28: Care And Maintenance

    11. Care and maintenance Diligent and routine care of your hearing aid and chargers contribute to outstanding performance and a long service life. Please use the following specifications as a guideline. Further information regarding product safety, see chapter 18.2. General information Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these products may damage it.
  • Page 29 Daily Hearing aid: Inspect the earpiece for earwax and moisture deposits. Clean the surfaces with a lint-free cloth or use the small brush provided in the Charger Case RIC. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing aid. It is not recommended to rinse with water.

  • Page 30: Exchanging The Earwax Protection

    12. Exchanging the earwax protection Your hearing aid is equipped with an earwax protection to protect the speaker from earwax damage. Please check the earwax protector regularly and exchange it if it looks dirty or if the hearing aid volume or sound quality is reduced.
  • Page 31 Gently pull on the earpiece to remove. Clean the speaker with a lint-free cloth.
  • Page 32 12.2 Exchanging the earwax protection Insert the removal side of the exchange tool into the used earwax protector. The shaft of the holder should touch the rim of the earwax protector. Carefully pull and remove the earwax protector straight out of the speaker.
  • Page 33 To insert the new earwax protector, gently push the insertion side of the exchange tool straight into the hole of the speaker until the outer ring is perfectly aligned. Pull the tool straight out. The new earwax protector will remain in place. Now attach your earpiece to the speaker.
  • Page 34 12.3 Attaching the earpiece to the speaker Hold the speaker in one hand and the earpiece in the other. Slide the earpiece over the speaker sound outlet. The speaker and the earpiece should fit perfectly together.

  • Page 35: Wireless Accessories

    Phonak DECT phone II Phonak TVLink II connected to TV * The Phonak ComPilot II with neckloop or ComPilot Air II with clip to attach to clothing. They also have basic remote control functionalities. For advanced control they can be used with the Phonak RemoteControl App.

  • Page 36: Service And Warranty

    International warranty Phonak offers a one year limited international warranty, valid from the date of purchase. This limited warranty covers manufacturing and material defects in the hearing aid and chargers respectively, but not accessories such as tubes, earpieces, external receivers.

  • Page 37: Warranty Limitation

    Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in their office.

  • Page 38: Compliance Information

    Terminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com (Phonak worldwide locations). Australia/New Zealand: Indicates a device’s compliance with applicable Radio Spectrum Management’s (RSM) and...
  • Page 39 The wireless models listed on page 2 are certified under: Phonak Audéo B-R (B90/B70/B50) FCC ID: KWC-RICR IC: 2262-RICR Canada...
  • Page 40 Notice 2: Changes or modifications made to this device not expressly approved by Phonak may void the FCC authorization to operate this device. Notice 3: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada.
  • Page 41 no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna.
  • Page 42 Radio information of your wireless hearing aid Antenna type Integrated ferrite coil antenna (inductive) Operation frequency 10.6 MHz Occupied bandwidth 498 kHz (99% BW) Modulation DQPSK Channel Single channel radio Operating range 18 cm (7”) Use case Streaming of audio signal to receiving hearing aid on the other ear Magnetic field strength...

  • Page 44: Information And Description Of Symbols

    16. Information and description of symbols With the CE symbol, Phonak AG confirms that this Phonak product – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the R&TTE Directive 1999/5/EC on radio and telecommunications equipment.
  • Page 45 This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides. Important information for handling and product safety.
  • Page 46 This symbol indicates that it is important for the user to read and take into account the relevant information in this user guide. Temperature during transportation and storage: –20° to +60° Celsius (–4° to +140° Fahrenheit). Humidity during storage: 0% to 70%, if not in use.
  • Page 47 The symbol with the crossed-out garbage bin is to make you aware that this hearing aid as well as chargers and Power Pack may not be thrown away as normal household waste. Please dispose of old or unused hearing aids and charger, at waste disposal sites intended for electronic waste, or give your hearing aid and charger to your hearing care professional...

  • Page 48: Troubleshooting

    17. Troubleshooting 17.1 Troubleshooting hearing aid Problem Causes Hearing aid not functioning Blocked speaker/earpiece Hearing aid switched off Electromagnetic disturbances occurred Battery fully discharged Hearing aid whistles Hearing aid not inserted correctly into ear Cerumen in ear canal Hearing aid not loud enough Volume too loud or distorted Low battery...
  • Page 49 What to do Clean speaker opening/earpiece Press push button for 3 seconds (chapter 1+7) Press push button Insert hearing aid into the charger Charge hearing aid (chapter 4) Insert hearing aid correctly (chapter 8) Contact your ENT/GP or hearing care professional Decrease volume (chapter 6) Charge hearing aid (chapter 4) Clean speaker opening/earpiece...
  • Page 50 Problem Causes The indicator light on the hearing Hearing aid not inserted correctly aid is off when placed in the into charger charging inserts Charger not connected to power source Battery does not last the whole Hearing aid is not fully charged Battery may need to be replaced 17.2 Troubleshooting charger Problem...
  • Page 51 What to do Insert hearing aid correctly into charger (chapter 4) Connect charger to external power supply Charge hearing aid (chapter 4) Contact your hearing care professional; a battery replacement may be required What to do Connect charger to power fully or Power Pack (see section 4.2) Insert hearing aid correctly into charger (chapter 4.1) Charge Power Pack (chapter 4.2)

  • Page 52: Important Safety Information

    18. Important safety information Please read the information on the following pages before using your hearing aid and charging accessories. A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Infrequent use of a hearing aid does not permit a user to attain full benefit from it.

  • Page 53: Hazard Warnings

    Changes or modifications inflamed or if skin irritation to the hearing aid that and accelerated were not explicitly accumulations of earwax approved by Phonak are occur, please check with not permitted. Such your hearing care changes may damage your professional or physician.
  • Page 54 In very rare cases, the This hearing aid is not for dome can remain in your children below 36 months. ear canal when removing It contains small parts that the hearing tube from the can cause choking, if ear. In the unlikely case swallowed by children.
  • Page 55 Charger RIC while charging, at least 15 cm (6 inches) e.g. with a cloth etc. away from the active implant. The following is only • If using a Phonak wireless applicable for persons with accessory, consult the active implantable medical chapter “Important safety devices (i.e. pacemakers, information”...
  • Page 56 Use of this equipment Portable RF adjacent to or stacked with communications other equipment should be equipment (including avoided because it could peripherals such as result in improper antenna cables and operation. If such use is external antennas) should necessary, this equipment be used no closer than and the other equipment 30 cm (12 inches) to any...
  • Page 57 The USB port of the Hearing aids should not be charger is to be used for fitted with domes / wax the described purpose only. protection systems when used by clients with For charger, use only perforated eardrums, EN60950-certified inflamed ear canals or equipment with a output otherwise exposed middle rating of 5 VDC.

  • Page 58: Information On Product Safety

    Never immerse Ask your hearing care your hearing aid in water! professional about suitable Phonak hearing aids are not drying methods. specifically designed for extended periods of water The dome should be submersion on a continual...
  • Page 59 Do not drop your hearing Special medical or dental aid! Dropping onto a hard examination including surface can damage your radiation described below, hearing aid. may adversely affect the correct functioning of your Store your hearing aid in hearing aids. Remove and the charger if you are not keep them outside the using it for a long period...
  • Page 60 The hearing aids have to be Audéo B-R and Power Pack dry before charging. contain lithium-ion Otherwise the charging batteries tested according reliability cannot be to the UN 38.3 standard guaranteed. and should be shipped according to the rules and Only use approved regulations of safe chargers and Power Pack...

  • Page 61: Important Information: Cell Phones

    19. Important information: Cell phones Some hearing aid users have reported a buzzing sound in their hearing aids when they are using cell phones. According to the ANSI 63.19 (American National Standard Methods of Measurement of Compatibility between Wireless Communications Devices and Hearing Instruments) standard, the compatibility of a particular hearing aid and cell phone can be predicted by adding the rating for the hearing aid immunity to the rating for the...
  • Page 62 Note: the performance of individual hearing aids may vary with individual cell phones. Therefore, please try the hearing aid with your cell phone or, if you are purchasing a new phone, be sure to try it with your hearing aid prior to purchase.

  • Page 63: For The Us Market Only, Complies With The

    20. For the US market only, complies with the FDA regulations Warning to Hearing Aid Dispensers A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the...
  • Page 64 (i) Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz), 1,000 Hz, and 2,000 Hz. (ii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal. (iii) Pain or discomfort in the ear. Special care should be exercised in selecting and fitting a hearing aid whose maximum sound pressure level exceeds 132 decibels because there may be risk of impairing the remaining...
  • Page 65 is to assure that all medically treatable conditions that may affect hearing are identified and treated before the hearing aid is purchased. Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid.
  • Page 66 Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician.
  • Page 67 21. Important notice for Prospective Noise Generator users The Tinnitus Balance noise generator is a broadband sound Generator which may have been enabled in your hearing aid. It provides a means of sound enrichment that can be used as part of a personalized tinnitus management program to provide temporary relief from tinnitus.
  • Page 68 The noise generator should never be used at uncomfortable levels. For more information visit www.phonak.com...
  • Page 70 Notes...
  • Page 72 Your hearing care professional: Manufacturer: Phonak AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak-us.com...

This manual is also suitable for:

Audeo b-r b50Audeo b-r b70

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