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This user guide is valid for: Wireless models CE mark applied Phonak Brio 4 I-312 2020 Non wireless models CE mark applied Phonak Brio 4 I-10 NW O 2020...
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If no box is checked and you do not know the model of your hearing aid, please ask your hearing care professional. Your Brio 4 I-312 hearing aids operate between 2.4 GHz–2.48 GHz frequency range. When flying please check if flight operator requires devices to be switched into flight mode, see chapter 14.
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Your hearing aids have been developed by Phonak – the world leader in hearing solutions based in Zurich, Switzerland. These premium products are the result of decades of research and expertise and are designed to keep you connected to the beauty of sound! We thank you for making such a great choice and wish you many years of listening pleasure.
Putting on the hearing aid Removing the hearing aid Push button Volume control 10. Adjusting Brio 4 I-10 NW O with MiniControl 11. Connectivity overview Brio 4 I-312 12. Initial pairing Brio 4 I-312 13. Phone calls Brio 4 I-312...
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Further Information 15. Care and maintenance 16. Service and warranty 17. Compliance information 18. Information and description of symbols 19. Troubleshooting 20. Important safety information 21. For the US market only, complies with the FDA regulations...
1. Quick guide Left and right hearing aid markings Blue marking for left hearing aid. Red marking for right hearing aid. Left Right Changing batteries Remove the Open the Place battery in the sticker from the battery door. battery door with the new battery “+”...
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To increase the volume, turn the volume control forwards. To decrease the volume, turn the volume control backwards. Flight mode Brio 4 I-312 To enter flight mode press the push button for 7 seconds while closing the battery door. To exit flight mode, simply...
2. Parts of the hearing aid The following pictures show the models described in this user guide. You can identify your personal model by: • Checking “Your hearing aid details” on page 3. • Or comparing your hearing aid with the following shown models.
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Brio 4 I-312 Sound outlet / wax protection system Custom made shell Push button Battery door Volume control (optional) Brio 4 I-10 NW O Sound outlet / wax protection system Custom made shell Push button (optional) Battery door Removal handle...
3. Left and right hearing aid markings There is a red or blue marking to tell you if it is a left or a right hearing aid. The color mark is located on the battery door, on the shell (text printed in red or blue) or shell is colored red or blue.
4. On/Off The battery door is also the on/off switch. Closed battery door = hearing aid is on Opened battery door = hearing aid is off When you switch on the hearing aid you may hear a start-up melody.
5. Batteries Remove the Open the Place battery in the sticker from the battery door. battery door with the new battery “+” symbol facing and wait two upwards. minutes. If it is difficult to close the battery door: Check that the battery is inserted correctly and the “+”...
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Replacement battery This hearing aid requires zinc-air batteries. Identify the correct battery size (312 or 10) by: • Checking “Your hearing aid details” on page 3. • Checking the marking on the inner side of the battery door. • Checking the following table. Model Zinc air Color...
7. Removing the hearing aid 7.1 Removing the hearing aid with a removal handle Hold the removal handle and carefully pull the hearing aid up and out of the ear.
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7.2 Removing the hearing aid without a removal handle Put your thumb behind your lobe and gently press your ear upward to push the hearing aid out of the canal. In order to help it along, make chewing movements with your jaw. Grasp the protruding hearing aid and remove it.
“Hearing aid instructions”. Please ask your hearing care professional for this printout. Brio 4 I-312: If your hearing aid is paired with a Bluetooth® enabled phone, a short press on the push button will accept an incoming call and a long press will reject an incoming call –...
9. Volume control Models with this option only: To increase the volume, turn the volume control forwards (towards nose). To decrease the volume, turn the volume control backwards (towards back of head). The volume control can be disabled by the hearing care professional.
Brio 4 I-10 NW O. Your Brio 4 I-10 NW O in combination with MiniControl can have various functions or can remain inactive. This depends on your individual settings, which are indicated in your individual “Hearing aid instructions”.
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While the hearing aid is on, hold the magnet inside the ear canal without touching the hearing aid. Promtly remove the magnet as soon as your Brio 4 I-10 NW O is in the desired program or the volume is ideal for you. If you use a medical device like a pacemaker or ICD device (implantable cardioverter defibrillator), please read the specific user guide to clarify possible impact...
11. Connectivity overview Brio 4 I-312 The illustration below shows the connectivity options available for your hearing aid. Cell phone TV Connector connected to TV* * The TV Connector can be connected to any audio source such as a TV, PC or hi-fi system.
12. Initial pairing Brio 4 I-312 12.1 Initial pairing to Bluetooth® enabled device It is only necessary to perform the pairing procedure once with each device featuring Bluetooth wireless technology. After the initial pairing, your hearing aids will connect automatically to the device. This can take up to 2 minutes.
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Select the hearing aid in the list of Bluetooth enabled devices. This will pair both hearing aids simultaneously. A beep confirms successful pairing. For more information about pairing instructions for Bluetooth wireless technology, specific to some of the most popular phone manufacturers, contact your hearing care professional.
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12.2 Connecting to the device After your hearing aids have been paired to your device, they will automatically connect again when switched on. The connection will be maintained as long as the device remains ON and within range. Your hearing aids can be paired to up to two devices. Your hearing aids can be connected to one device at a time.
13. Phone calls Brio 4 I-312 Your hearing aids connect directly with Bluetooth® enabled phones. When paired and connected to your phone, you will hear the caller’s voice directly in your hearing aids. Your hearing aids pick up your voice through their own microphones.
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13.1 Making a call Enter the phone number and press the dial button. You will hear the ring tone through your hearing aids. Your hearing aids pick up your voice through their own microphones. 13.2 Accepting a call When receiving a call, a calling notification will be heard in the hearing aids.
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13.3 Ending a call A call can be ended by a long press on the push button on the hearing aid (more than 2 seconds) or directly on your phone. long press > 2 sec...
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13.4 Rejecting a call An incoming call can be rejected by a long press on the push button on the hearing aid (more than 2 seconds) or directly on your phone. long press > 2 sec...
14. Flight mode Brio 4 I-312 Your hearing aids operate between 2.4 GHz–2.48 GHz frequency range. When flying some operators require all devices to be switched into flight mode. Entering flight mode will not disable normal hearing aid functionality, only the Bluetooth connectivity functions.
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14.2 Exit flight mode To enable the wireless function and exit flight mode in each hearing aid: Open battery door. Close the battery door again.
15. Care and maintenance Diligent and routine care of your hearing aid contributes to outstanding performance and a long service life. To ensure a long service life, Sonova AG provides a minimum of a five year service period after phase out of the respective hearing aid.
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Daily Daily cleaning and the use of a drying system is highly recommended. C&C line from Phonak is a complete set of cleaning products. Your hearing care professional will be glad to advise you. Never use household cleaning products (washing powder, soap, etc.) to clean your hearing aids.
16. Service and warranty Local warranty Please ask the hearing care professional where you purchased your hearing aid about the terms of the local warranty. International warranty Sonova AG offers a one year limited international warranty, valid starting from the date of purchase. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not accessories such as batteries, tubes, earmolds and external receivers.
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Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in their office.
17. Compliance information Europe: Declaration of Conformity Hereby Sonova AG declares that this product meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio Equipment Directive 2014/53/EU. The full text of the EU Declaration of Conformity can be obtained from the manufacturer: www.sonova.com/en/certificates Australia/New Zealand:...
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The wireless models listed on page 2 are certified under: Phonak Brio 4 I-312, models M / P / SP / UP FCC ID: KWC-IND left KWC-INR right Canada 2262A-IND 2262A-INR The equipment is designed not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission and ISED.
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Notice 1: This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.
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interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
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Radio information of your hearing aid Antenna type Resonant loop antenna Operation frequency 2.4 GHz – 2.48 GHz Modulation GFSK, Pi/4 DPSK, GMSK Radiated power < 1 mW Bluetooth® Range Bluetooth 4.2 Dual-Mode Profiles supported HFP (Hands-free profile), A2DP Compliance with emission and immunity standards Emission standards EN 60601–1-2:2015 IEC 60601–1-2:2014...
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Immunity standards EN 60601-1-2:2015 IEC 60601-1-2:2014 EN 61000-4-2:2009 IEC 61000-4-2:2008 EN 61000-4-3:2006+A1+A2 IEC 61000-4-3:2006+A1+A2 EN 61000-4-4:2012 IEC 61000-4-4:2012 EN 61000-4-5:2014 IEC 61000-4-5:2014 EN 61000-4-6:2014 IEC 61000-4-6:2013 EN 61000-4-8:2010 IEC 61000-4-8:2009 EN 61000-4-11:2004 IEC 61000-4-11:2004 IEC 60601-1 (§ 4.10.2):2005 ISO 7637-2:2011...
18. Information and description of symbols With the CE symbol, Sonova AG confirms that this product – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio Equipment Directive 2014/53/EU. The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above-mentioned directives.
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This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides. Important information for handling and product safety.
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The hearing aid model Brio 4 I-10 NW O is classified IP68 (depth of 1 meter for 60 minutes) and designed to be used in all daily life situations.
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Humidity during transportation: Up to 90% (non condensing). Humidity during storage: 0% to 70%, if not in use. See instruction in chapter 20.2 regarding drying the hearing aid after use. Atmospheric pressure: 500 hPa to 1060 hPa The symbol with the crossed-out garbage bin is to make you aware that this hearing aid may not be thrown away as normal household waste.
Moisture on battery or hearing aid (intermittent) Phone call function does not work Hearing aid is in flight mode (Brio 4 I-312 only) Hearing aid not paired to the phone If the problem persists, contact you hearing care professional for assistance.
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What to do Change battery (chapter 5) Clean sound outlet Insert battery correctly (chapter 5) Switch hearing aid on by completely closing the battery door (chapter 4) Insert hearing aid correctly (chapter 6) Contact your ENT/GP or hearing care professional Decrease volume if volume control available (chapter 8 + 9) Change battery (chapter 5) Clean sound outlet...
20. Important safety information Please read the information on the following pages before using your hearing aid. A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Infrequent use of a hearing aid does not permit a user to attain full benefit from it.
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20.1 Hazard warnings Your Brio 4 I-312 hearing aids operate between 2.4 GHz–2.48 GHz frequency range. When flying please check if flight operator requires devices to be switched into flight mode, see chapter 14. The intended use of hearing aids is to amplify and transmit sound to the ears and hereby compensate for impaired hearing.
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Hearing aid batteries are toxic if they are swallowed! Keep out of the reach of children, individuals with cognitive impairment, and pets. If batteries are swallowed, consult your physician immediately! If you feel pain in or behind your ear, if it is inflamed or if skin irritation and accelerated accumulations of earwax occur, please check with your hearing care professional or physician.
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Hearing programs in the directional microphone mode reduce background noises. Please be aware that warning signals or noises coming from behind, e. g. cars, are partially or entirely suppressed. This hearing aid is not for children below 36 months. The usage of this device by children and individuals with cognitive impairment should be supervised at all times to ensure their safety.
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The following is only applicable for persons with active implantable medical devices (i.e. pacemakers, defibrillators, etc.): Keep the wireless hearing aid at least 15 cm (6 inches) away from the active implant. If you experience any interference, do not use the wireless hearing aids and contact the manufacturer of the active implant.
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Brio 4 I-312 only: Portable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30 cm (12 inches) to any part of the hearing aids, including cables specified by the manufacturer. Otherwise, degradation of the performance of this equipment could result.
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20.2 Information on product safety Never immerse your hearing aid in water! Protect it from excessive moisture. Always remove your hearing aid before showering, bathing, or swimming, as the hearing aid contains sensitive electronic parts. Protect your hearing aid from heat (never leave near a window or in the car).
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If you are not using your hearing aid for a long period of time, store it in a box with a drying capsule or in a well ventilated location. This allows moisture to evaporate from your hearing aid and prevents a potential impact on its performance. Always use new batteries for your hearing aid.
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Special medical or dental examination including radiation described below, may adversely affect the correct functioning of your hearing aids. Remove and keep them outside the examination room/area before undergoing: Medical or dental examination with X-ray (also CT scan). Medical examinations with MRI/NMRI scans, generating magnetic fields.
21. For the US market only, complies with the FDA regulations Important information: Cell phones Some hearing aid users have reported a buzzing sound in their hearing aids when they are using cell phones. According to the ANSI 63.19 (American National Standard Methods of Measurement of Compatibility between Wireless Communications Devices and Hearing Instruments) standard, the compatibility of a particular...
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Note: the performance of individual hearing aids may vary with individual cell phones. Therefore, please try the hearing aid with your cell phone or, if you are purchasing a new phone, be sure to try it with your hearing aid prior to purchase.
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Warning to hearing aid dispensers A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions:...
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(v) Unilateral hearing loss of sudden or recent onset within the previous 90 days. (vi) Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz), 1,000 Hz, and 2,000 Hz. (vii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal.
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Important notice for prospective hearing aid users Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists.
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enable the audiologist or dispenser to select and fit a hearing aid to your individual needs. If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial-rental or purchase-option program. Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a nominal fee after which you may decide if you want to purchase...
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Children with hearing loss In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child. An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss.
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