Phonak Bolero Q90-M312 User Manual
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Phonak Bolero Q90-M312 User Manual

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Summary of Contents for Phonak Bolero Q90-M312

  • Page 1 Phonak Bolero Q User Guide...

  • Page 2: Table Of Contents

    Contents 1. Welcome 2. Important safety information: Please read before operating your hearing aid for the first time 2.1 Hazard warnings 2.2 Information on product safety 3. Hearing aid description 4. Step-by-step instructions for using the hearing aid Step 1. Getting to know your hearing aid Step 2.
  • Page 3 Step 9. Turning off the hearing aid Step 10. Changing the battery Step 11. Changing the battery in hearing aids with a secured battery compartment 5. Care and maintenance 6. Troubleshooting 7. Wireless Accessories and FM systems 7.1 Wireless accessories 7.2 FM systems 8.
  • Page 4 This user guide is valid for: Wireless models Phonak Bolero Q90-M312 Phonak Bolero Q90-M13 Phonak Bolero Q90-P Phonak Bolero Q90-SP Phonak Bolero Q70-M312 Phonak Bolero Q70-M13 Phonak Bolero Q70-P Phonak Bolero Q70-SP Phonak Bolero Q50-M312 Phonak Bolero Q50-M13 Phonak Bolero Q50-P...

  • Page 5: Welcome

    1. Welcome Your new hearing aid is a premium Swiss quality product. It was developed by Phonak, one of the world‘s leading companies in hearing technology. Your hearing aid offers the most modern digital hearing technology currently available on the market.

  • Page 6: Important Safety Information

    They should not be used by any other person as they could damage hearing. ! Changes or modifications to the hearing aid that were not explicitly approved by Phonak are not permitted. Such changes may damage your ear or the hearing aid.
  • Page 7 ! Do not use the hearing aids in explosive areas (mines or industrial areas with danger of explosions). ! Hearing aid batteries are toxic if they are swallowed! Keep out of reach of children, mentally challenged people and pets. If batteries are swallowed, consult your physician immediately! ! If you feel pain in or behind your ear, if it is inflamed, if skin irritation or accelerated accumulations of ear...
  • Page 8 If swallowed, consult a physician or hospital immediately. ! External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards. Only use accessories approved by Phonak AG, to avoid any electrical shock.

  • Page 9: Information On Product Safety

    2.2 Information on product safety I For your M312, P and SP hearing aid only: Never immerse your hearing aid in water! Protect it from excessive moisture. Always remove your hearing aid before showering, bathing, or swimming, as the hearing aid contains sensitive electronic parts. I For your M13 hearing aid only: Your hearing aid is resistant to water, sweat and dust under the conditions listed in chapter 5.
  • Page 10 2. Important safety information your hearing aid after use. Store the hearing aid in a safe, dry and clean place. I Do not drop your hearing aid! Dropping onto a hard surface can damage your hearing aid. I Always use new batteries for your hearing aid. In case a battery is leaking, replace it immediately with a new one to avoid skin irritation.

  • Page 11: Hearing Aid Description

    3. Hearing aid description The following user instructions describe different hearing aid models: The M312, M13, P and SP hearing aids. The different hearing aids can be adapted with a variety of earmolds. On the following pages use the labeled drawings to identify the hearing aid and the earmold that you use.
  • Page 12 3. Hearing aid description P and SP models Option A: with classic earmold a Right or left indicator (right=red, left=blue), placed in the battery compartment b Battery compartment with ON/ OFF switch c Volume control d Program button e Microphone inputs f Hook / sound output g Hearing tube h Classic earmold (detachable)
  • Page 13 P and SP models Option B: with dome Option C: with SlimTip a Hearing tube b Earmold: Dome (detachable) c Retention d Earmold: SlimTip (detachable) e Removal handle...
  • Page 14 3. Hearing aid description M312 and M13 model Option A: with classic earmold a Right or left indicator (right=red, left=blue), placed in the battery compartment b Battery compartment with ON/OFF switch c Program button or volume control d Microphone inputs e Hook / sound output f Hearing tube g Classic earmold (detachable)
  • Page 15 M312 and M13 model Option B: with dome Option C: with SlimTip a Hearing tube b Earmold: Dome (detachable) c Retention d Earmold: SlimTip (detachable) e Removal handle...

  • Page 16: Step-By-Step Instructions For Using The Hearing Aid

    4. Step-by-step instructions for using the hearing aid The following chapter provides step-by-step instructions on how to use your hearing aid. Please follow these steps carefully. In the drawings, the parts that are particularly important for each step are shown in green. Step 1.
  • Page 17 P and SP models To increase the volume, press the volume control upwards. To decrease the volume, press the volume control downwards (Fig. 1a). Increase volume Decrease volume Fig. 1a In order to change a hearing program, press the program button displayed (Fig.
  • Page 18 4. Using the hearing aid M312 and M13 models Your hearing care professional can configure the push button as either a volume control or a program selector. To increase the volume, press the button on your right hearing aid. To decrease the volume, press the button on your left hearing aid (Fig.

  • Page 19: Step 2. Battery Preparation

    In order to change a hearing program, press the button (Fig. 1d). Fig. 1d Step 2. Battery preparation Remove the protective foil from the new battery (Fig. 2). Wait for two minutes before inserting to activate the battery. Fig. 2...

  • Page 20: Step 3. Inserting The Battery

    4. Using the hearing aid Step 3. Inserting the battery Take the hearing aid in your hand and open the battery door (Fig. 3a). Insert the battery so that you see the + symbol on the battery (Fig. 3b). Fig. 3a Fig.

  • Page 21: Step 4. Turning On The Hearing Aid

    Step 4. Turning on the hearing aid Switch on the hearing aid by closing the battery compartment (Fig. 4). Fig. 4 I Open and close the battery compartment gently and carefully. I Check if you feel resistance when closing the battery compartment.

  • Page 22: Step 5. Inserting The Hearing Aid

    4. Using the hearing aid The hearing aid is now switched on. It can take up to 15 seconds before it starts. (When you wear the hearing aid, you will hear an acoustic signal). Step 5. Inserting the hearing aid This step shows you how to correctly insert the hearing aid.
  • Page 23 Step 5.1 Identifying the hearing aid for the right and left Side indicator: right = red left = blue Fig. 5a...
  • Page 24 4. Using the hearing aid Step 5.2 Inserting the hearing aid with classic earmold Before inserting the earmold, check that the earmold tube is slided over the hearing aid hook correctly. With your right hand, take your earmold for the right ear (red mark on the hearing aid, see step 5.1) between your thumb and forefinger (Fig.
  • Page 25 If you have problems inserting the hearing aid, use your other hand to gently pull your earlobe downwards. This opens the ear canal a little more and you can rotate the earmold until it fits correctly. Check the fit by running your finger over the bowl of the ear.
  • Page 26 4. Using the hearing aid Step 5.3 Inserting the hearing aid with a dome Before inserting the dome, check that it is correctly attached to the tube (dome length is completely sliced over the tube). With your right hand, place the right hearing aid (red mark on the hearing aid, see step 5.1) behind your right ear (Fig.
  • Page 27 If you have problems inserting the hearing aid, use your other hand to gently pull your earlobe downwards. This opens the ear canal a little more and you can rotate the dome until it fits correctly. You have now successfully inserted the right hearing aid. Now insert your left hearing aid in the same way (marked in blue, see step 5.1).

  • Page 28: Step 6. Adjusting The Volume Control Behind The Ear

    4. Using the hearing aid Step 6. Adjusting the volume control behind the ear To increase the volume on a P or SP model (for the M312 or M13 model refer to page 29) press the volume control upwards. To decrease it, press the volume control downwards using your forefinger.
  • Page 29 Your hearing care professional can configure your hearing aid push button as either a volume control or a program selector. To increase the volume on a M312 or M13 model, press the button on your right hearing aid. To decrease the volume, press the button on your left hearing aid.

  • Page 30: Step 7. Selecting The Hearing Program Behind The Ear

    4. Using the hearing aid Step 7. Selecting the hearing program behind the ear In order to select or change a hearing program with a P or SP hearing aid, press the program button displayed (Fig. 7a). For a M312 or M13 hearing aid press the program button displayed (Fig.

  • Page 31: Step 8. Removing The Hearing Aid

    Step 8. Removing the hearing aid Step 8.1 Removing the hearing aid with classic earmold Take the hearing aid behind your ear (do not touch the tube!) and lift it above the upper part of your ear and then gently let go (Fig. 8a). Fig.
  • Page 32 4. Using the hearing aid Step 8.2 Removing the hearing aid with a dome Grasp the hearing aid by the hearing tube and carefully remove it from your ear (Fig. 8c). Fig. 8c ! In very rare cases, the dome can remain in your ear canal when removing the hearing tube from the ear.

  • Page 33: Step 9. Turning Off The Hearing Aid

    Step 9. Turning off the hearing aid You can turn off your hearing aid by opening the battery compartment (Fig. 9). Fig. 9 Step 10. Changing the battery Your hearing aid will indicate with a double beep, that the battery soon needs to be changed. You typically have up to 30 minutes to change the battery, however this can differ and might be considerably shorter.

  • Page 34: With A Secured Battery Compartment

    4. Using the hearing aid Step 11. Changing the battery in an M13 hearing aid with a secured battery compartment The M13 hearing aid has the option to be fitted with a secured battery compartment if needed for safety reasons. Use a pen tip and put it into the notch shown (Fig.
  • Page 35 Fig. 11c Fig. 11d Fig. 11e Fig. 11f Close the battery compartment properly and check that it can’t be opened by hand (Fig. 11f).

  • Page 36: Care And Maintenance

    5. Care and maintenance Diligent and routine care of your hearing aid contributes to outstanding performance and a long service life. Please use the following specifications as a guideline: General information Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these products may damage it.
  • Page 37 S After exposure to water, sweat or dust, the hearing aid is cleaned and dried. S The hearing aid is used and maintained as described in this user guide. I M13 hearing aids modified with either the design- integrated FM receiver or the secured battery compartment are also WaterResistant.
  • Page 38 5. Care and maintance Daily Inspect the earmold and tube for earwax and moisture deposits. Clean the surfaces with a lint-free cloth. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing aid. If you need to clean your hearing aid intensively, ask your hearing care professional for advice and information on filters or drying capsules.

  • Page 39: Troubleshooting

    6. Troubleshooting Hearing aids sound softer than usual / no sound First check whether you can adjust and make the sound louder with the volume control. Then check the hearing tube and earpiece for earwax residue and clean if necessary. Check whether the battery is correctly inserted and properly fitted, adjust the fit if necessary.
  • Page 40 6. Troubleshooting Whistling Check whether the earmold is correctly and firmly fitted. If this is the case, but the problem persists, please consult with your hearing care professional. Pain or inflammation in your ear Remove the hearing aid and consult with your hearing care professional.

  • Page 41: Wireless Accessories And Fm Systems

    7. Wireless Accessories and FM systems 7.1 Wireless accessories Phonak has developed a broad range of wireless accessories for a convenient control of your hearing aid. It includes remote controls, wireless audio streaming devices for connection to TV (via TVLink), cell phones etc.

  • Page 42: Fm Systems

    7.2 FM systems FM systems are wireless communication systems, consisting of a transmitter and a receiver. For more information, please visit www.phonak.com or ask your hearing care professional. If you already have an FM system and need additional information, please consult...
  • Page 43 Transmitter: placed close to the speaker or connected to the sound source (Cell phone, TV etc.), transmitting the sound over distance to the receiver directly without disruptive background noises. Receiver: worn by the listener (neckloop) or connected directly to the Behind-The-Ear hearing aids. Receiver Transmitter Receiver...

  • Page 44: Service And Warranty

    8.2 International warranty Phonak offers a one year limited international warranty, valid starting from the date of purchase. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not accessories such as batteries, tubes, earmolds, external receivers.
  • Page 45 8.3 Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in their office.

  • Page 46: Compliance Information

    9. Compliance information Europe: Declaration of Conformity Hereby Phonak AG declares that this Phonak product is in compliance with the essential requirements of the Medical Devices Directive 93/42/EEC as well as the Radio and Telecommunications Terminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity...
  • Page 47 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation. Notice 2: Changes or modifications made to this device not expressly approved by Phonak may void the FCC authorization to operate this device.
  • Page 48 9. Compliance information Notice 3: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 49: Information And Description Of Symbols

    10. Information and explanation of symbols With the CE symbol, Phonak AG confirms that this Phonak product xxxx – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the R&TTE Directive 1999/5/EC on radio and telecommunications equipment.
  • Page 50 10. Information and explanation of symbols EMC and Radio communications compliance label Australia. This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides.
  • Page 51 Transport Temperature: -20° to +60° Celsius (-4° to +140° Fahrenheit) and storage conditions Humidity transportation: Up to 90% (non condensing) Humidity storage: 0% to 70%, if not in use. See instruction in chapter 2.2 regarding drying the hearing aid after use.
  • Page 52 Notes...
  • Page 56 Manufacturer: Phonak AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland EU Representative: Phonak GmbH D-70736 Fellbach-Oeffingen Germany www.phonak.com 0459...

This manual is also suitable for:

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