Phonak audeo B90-direct User Manual
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Phonak audeo B90-direct User Manual

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Phonak Audéo
B-Direct
TM
(B90/B70/B50)
User Guide

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Summary of Contents for Phonak audeo B90-direct

  • Page 1 Phonak Audéo B-Direct (B90/B70/B50) User Guide...
  • Page 2 This user guide is valid for: Wireless models CE mark applied Phonak Audéo B90-Direct 2017 Phonak Audéo B70-Direct 2017 Phonak Audéo B50-Direct 2017...
  • Page 3 Your hearing aid details Your hearing aids operate in the frequency range of 2.4 GHz–2.48 GHz. When flying please check if flight operator requires devices to be switched into flight mode, see chapter 10. Model Battery size Audéo B-Direct (B90, B70, B50) Earpiece Dome SlimTip...
  • Page 4 Your hearing aids have been developed by Phonak – the world leader in hearing solutions based in Zurich, Switzerland. These premium products are the result of decades of research and expertise and are designed to keep you connected to the beauty of sound! We thank you for making such a great choice and wish you many years of listening pleasure.

  • Page 5: Table Of Contents

    Contents Your hearing aid Quick guide Parts of the hearing aid Using the hearing aid Left & right hearing aid markings On/Off Batteries Putting on the hearing aid Removing the hearing aid Push button Phone calls 10. Flight mode Further Information 11.

  • Page 6: Quick Guide

    1. Quick guide Left & right hearing aid markings Blue marking for left hearing aid. Red marking for right hearing aid. Changing batteries Open the Place battery in Remove the sticker from the new battery door. the battery door with battery and wait two the “+”...

  • Page 7: Push Button

    On/Off Push button The push button has two main functions: 1. The push button on your hearing aid can either be volume or program change depending on the hearing aid programming. This is indicated in your individual instructions. 2. If the hearing aid is paired with a phone a short push (less then 2 seconds) will accept an incoming call and a long push (more than 2 seconds) will reject an...

  • Page 8: Parts Of The Hearing Aid

    2. Parts of the hearing aid The pictures below show the model described in this user guide. Possible earpieces Dome SlimTip cShell Audéo B-Direct Push button Tube Battery door Anchor (optional) Speaker (without earpiece attached)

  • Page 9: Left & Right Hearing Aid Markings

    3. Left & right hearing aid markings There is a red or blue marking inside the battery door and on the speaker. This will tell you if it is a left or a right hearing aid. Blue marking for left hearing aid. Red marking for right hearing aid.

  • Page 10: On/Off

    4. On/Off The battery door is also the on/off switch. Closed battery door = hearing aid is on Open battery door = hearing aid is off When you switch on the hearing aid you may hear a start-up melody.

  • Page 11: Batteries

    5. Batteries Remove the Open the Place battery in sticker from the battery door. the battery door new battery and with the “+” wait two minutes. symbol facing upwards. If it is difficult to close the battery door: Check that the battery is inserted correctly and the “+”...
  • Page 12 Color ANSI battery marking on code code size package Phonak Audéo B-Direct orange PR48 7000ZD Please ensure you use the correct type of battery in your hearing aids (zinc-air). Please also read chapter 18.2 for further information on product safety.

  • Page 13: Putting On The Hearing Aid

    6. Putting on the hearing aid Place the hearing aid behind your ear. Insert the earpiece into your ear canal. If there is an anchor attached to the earpiece, tuck it into the bowl of your ear to secure your hearing aid.

  • Page 14: Removing The Hearing Aid

    7. Removing the hearing aid Pull on the bend of the tube and remove the hearing aid from behind the ear. In very rare cases, the dome can remain in your ear canal when removing the tube from the ear. In the unlikely case that the dome does get stuck in your ear canal, it is strongly recommended to see a physician for safe removal.

  • Page 15: Push Button

    8. Push button The push button has two main functions: 1. The push button on your hearing aid can either be volume or program change depending on the hearing aid programming. This is indicated in your individual instructions. 2. If the hearing aid is paired with a phone a short push (less then 2 seconds) will accept an incoming call...

  • Page 16: Phone Calls

    9. Phone calls Your hearing aid allows direct communication with Bluetooth® enabled phones. When paired and connected to a phone, you will hear the caller’s voice directly in your hearing aid. Your hearing aid picks up your voice through its own microphones. Your voice Caller’s voice Bluetooth®...
  • Page 17 9.1 Initial pairing to a phone It is only necessary to perform the pairing procedure once with each phone featuring Bluetooth wireless technology. After the initial pairing, your hearing aid will connect automatically to the phone. This can take up to 2 minutes. On your phone, ensure that Bluetooth wireless technology is enabled and search for Bluetooth enabled devices in the connectivity setting menu.
  • Page 18 Your phone shows a list of found Bluetooth enabled devices. Select the hearing aid from the list to simultaneously pair both hearing aids. For more information about pairing instructions for Bluetooth wireless technology specific to some of the most popular phone manufacturers, go to: www.phonak.com/audeob-direct...
  • Page 19 9.2 Connecting to the phone After your hearing aids have been paired to your phone, they will automatically connect again when switched on. The connection will be maintained as long as the phone remains ON and within range. Your hearing aid can connect to two phones at the same time but only one call at a time is possible.
  • Page 20 9.3 Making a call Enter the phone number using the phone keypad and press the dialing button. You will hear the dialing tone through your hearing aid. If your phone supports hands-free calling (Bluetooth HFP) then your hearing aid picks up your voice through its own microphones. 9.4 Accepting a call When receiving a call, a calling notification will be heard in the hearing aids.
  • Page 21 9.5 Ending a call A call can be ended by holding down the push button on the hearing aid for more than 2 seconds or on your phone as you normally do. long push > 2 sec...
  • Page 22 9.6 Rejecting a call An incoming call can be rejected by holding down the push button on the hearing aid for more than 2 seconds or on your phone as you normally do. long push > 2 sec...

  • Page 23: Flight Mode

    10. Flight mode Your hearing aids operate in the frequency range of 2.4 GHz–2.48 GHz. When flying some operators require all devices to be switched into flight mode. Entering flight mode will not disable normal hearing aid functionality, only the Bluetooth connectivity functions. 10.1 Enter flight mode To disable the wireless function and enter flight mode:...
  • Page 24 10.2 Exit flight mode To enable the wireless function and exit flight mode again: Open battery door. Close the battery door on the hearing aid again.

  • Page 25: Care And Maintenance

    11. Care and maintenance Diligent and routine care of your hearing aid contributes to outstanding performance and a long service life. Please use the following specifications as a guideline. Further information regarding product safety, see chapter 18.2. General information Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these products may damage it.
  • Page 26 Your hearing aids are resistant to water, sweat and dust under the following conditions: • The battery door is fully closed. Ensure that no foreign object such as hair is caught in the battery door when it is closed. • After exposure to water, sweat or dust, the hearing aid is cleaned and dried.
  • Page 27 Daily Inspect the earpiece for earwax and moisture deposits. Clean the surfaces with a lint-free cloth or use the small brush provided in the hearing aid hard case. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing aid. It is not recommended to rinse with water.

  • Page 28: Exchanging The Earwax Protection

    12. Exchanging the earwax protection Your hearing aid is equipped with an earwax protection to protect the speaker from earwax damage. Please check the earwax protector regularly and exchange it if it looks dirty or if the hearing aid volume or sound quality is reduced.
  • Page 29 Gently pull on the earpiece to remove. Clean the speaker with a lint-free cloth.
  • Page 30 12.2 Exchanging the earwax protection Insert the removal side of the exchange tool into the used earwax protector. The shaft of the holder should touch the rim of the earwax protector. Carefully pull and remove the earwax protector straight out of the speaker. Please do not twist the earwax protector when removing.
  • Page 31 To insert the new earwax protector, gently push the insertion side of the exchange tool straight into the hole of the speaker until the outer ring is perfectly aligned. Pull the tool straight out. The new earwax protector will remain in place. Now attach your earpiece to the speaker.
  • Page 32 12.3 Attaching the earpiece to the speaker Hold the speaker in one hand and the earpiece in the other. Slide the earpiece over the speaker sound outlet. The speaker and the earpiece should fit perfectly together.

  • Page 33: Connectivity Overview

    Cell phone TV Connector connected to TV* * The TV Connector can be connected to any audio source such as a TV, PC or hi-fi system. Note: Your hearing aid does not offer connectivity with Roger or other Phonak wireless accessories.

  • Page 34: Service And Warranty

    14. Service and warranty Local warranty Please ask the hearing care professional, where you purchased your hearing aid, about the terms of the local warranty. International warranty Sonova AG offers a one year limited international warranty, valid starting from the date of purchase. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not accessories such as batteries, tubes, earpieces,...

  • Page 35: Warranty Limitation

    Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in their office.

  • Page 36: Compliance Information

    Radio Equipment Directive 2014/53/EU. The full text of the EU Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com (Phonak worldwide locations).
  • Page 37 The wireless models listed on page 2 are certified under: Phonak Audéo B-Direct (B90/B70/B50) FCC ID: KWC-BTD1 IC: 2262A-BTD1 Canada Notice 1: This device complies with Part 15 of the FCC Rules and with RSS-210, RSS-247 of Industry Canada. Operation is...
  • Page 38 Notice 3: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 39 • Reorient or relocate the receiving antenna. • Increase the separation between the device and receiver. • Connect the device into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.
  • Page 40 Radio information of your wireless hearing aid Antenna type Resonant loop antenna Operation frequency 2.402 – 2.480 GHz Modulation GFSK, Pi/4 DPSK Radiated power <1mW (EIRP) Bluetooth® Range ~1m (class 3) Bluetooth Version 4.2 Profiles supported HFP (Hands-free profile)

  • Page 41: Information And Description Of Symbols

    16. Information and description of symbols With the CE symbol, Sonova AG confirms that this product – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio Equipment Directive 2014/53/EU. The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above-mentioned directives.
  • Page 42 This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides. Important information for handling and product safety.
  • Page 43 The product is designed such that it functions Operating conditions without problems or restrictions if used as intended, unless otherwise noted in these user guides. The hearing aids are classified IP68 (depth of 1 meter for 60 minutes) and designed to be used in all daily life situations.
  • Page 44 Temperature during transportation and storage: –20° to +60° Celsius (–4° to +140° Fahrenheit). Humidity during transportation: Up to 90% (non condensing). Humidity during storage: 0% to 70%, if not in use. See instruction in chapter 18.2 regarding drying the hearing aid after use. Atmospheric pressure: 200 hPA to 1500 hPa The symbol with the crossed-out garbage bin is to make you aware that this hearing...

  • Page 46: Troubleshooting

    Moisture on battery or (intermittent) hearing aid Phone does not work Hearing aid is in flight mode Hearing aid not paired to the phone If the problem persists, contact you hearing care professional for assistance Please check www.phonak.com/audeob-direct for further information.
  • Page 47 What to do Change battery (chapter 1 + 5) Clean speaker opening/earpiece Insert battery correctly (chapter 1 + 5) Switch hearing aid on by completely closing the battery door (chapter 4) Insert hearing aid correctly (chapter 6) Contact your ENT/GP or hearing care professional Decrease volume if volume control available (chapter 1 + 8) Change battery (chapter 1 + 5) Clean speaker opening/earpiece...

  • Page 48: Important Safety Information

    18. Important safety information Please read the information on the following pages before using your hearing aid. A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Infrequent use of a hearing aid does not permit a user to attain full benefit from it.

  • Page 49: Hazard Warnings

    18.1 Hazard warnings The intended use of Do not use the hearing hearing aids is to amplify aids in explosive areas and transmit sound to the (mines or industrial areas ears and hereby with danger of explosions, compensate for impaired oxygen rich environments hearing.
  • Page 50 Your hearing aids operate your ear canal, it is in the frequency range of strongly recommended to 2.4 GHz–2.48 GHz. When see a physician for safe flying please check if flight removal. operator requires devices to be switched into flight Hearing programs in the mode, see chapter 10.
  • Page 51 and pets. If swallowed, hearing aids and contact consult a physician or the manufacturer of the hospital immediately. active implant. Please, note that interference can also Do not make a wire be caused by power lines, connection from your electrostatic discharge, hearing aid to any external airport metal detectors etc.
  • Page 52 Hearing aids should not be fitted with domes / wax protection systems when used by clients with perforated eardrums, inflamed ear canals or otherwise exposed middle ear cavities. In these cases, we recommend the use of a custom earpiece. In the unlikely case that any part of this product should remain in the ear...

  • Page 53: Information On Product Safety

    Never immerse a window or in the car). your hearing aid in water! Never use a microwave or Phonak hearing aids are not other heating devices to specifically designed for dry your hearing aid. Ask extended periods of water...
  • Page 54 The dome should be Do not drop your hearing changed every three aid! Dropping onto a hard months or when it surface can damage your becomes stiff or brittle. hearing aid. This is to prevent the dome from detaching from the Always use new batteries tube spout during insertion for your hearing aid.
  • Page 55 your hearing aids. The table Medical or dental in chapter 5 explains examination with X-ray exactly which type of (also CT scan). battery your particular Medical examinations with hearing aids require. MRI/NMRI scans, generating magnetic fields. Remove the battery if Hearing aids don’t need to you are not using your be removed when passing...
  • Page 56 Your hearing care professional: Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...

This manual is also suitable for:

Audeo b70-directAudeo b50-direct

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