Table of Contents
Advertisement
Quick Links
Advertisement
Table of Contents
Subscribe to Our Youtube Channel
Related Manuals for Phonak CROS B-312
Summary of Contents for Phonak CROS B-312
- Page 1 Phonak CROS B Custom User Guide...
- Page 2 This user guide is valid for: Wireless models CE mark applied Phonak CROS B-312 Custom 2017 Phonak CROS B-13 Custom 2017 This user guide only applies to the CROS device. Please see the hearing aid user guide for instructions related to the hearing aid.
-
Page 3: Your Cros Device
Your CROS device If no box is checked and you do not know the model of your CROS device please ask your hearing care professional. Model Battery size Phonak CROS B-312 Custom Phonak CROS B-13 Custom Your hearing care professional:... - Page 4 Your CROS device has been developed by Phonak – the world leader in hearing solutions based in Zurich, Switzerland. This premium product is the result of decades of research and expertise and is designed to keep you connected to the beauty of sound! We thank you for making such a great choice and wish you many years of listening pleasure.
-
Page 5: Table Of Contents
Contents Your CROS device Quick guide Parts of the CROS device Using the CROS device Left & right CROS device markings On/Off Batteries Putting on the CROS device Removing the CROS device Push button Volume control Further Information 10. Care and maintenance 11. -
Page 6: Quick Guide
1. Quick guide Left & right markings Blue marking for left device. Red marking for right device. Left Right Changing batteries Remove the Open the Place battery in the sticker from the battery door. battery door with the new battery “+”... -
Page 7: Push Button
On/Off Push button The push button on your CROS device can have various functions. Volume control Models with this option only: To increase the volume, turn the volume control forwards. To decrease the volume, turn the volume control backwards. -
Page 8: Parts Of The Cros Device
Phonak hearing aid on the other ear. Phonak CROS B Custom device + Phonak Virto B hearing aid = Phonak CROS B system Phonak CROS B Custom only works in connection with a Phonak Virto B hearing aid as the receiver. - Page 9 CROS B-312 Custom Custom made shell Push button Battery door Volume control (optional) CROS B-13 Custom Custom made shell Push button Battery door Volume control (optional)
-
Page 10: Left & Right Cros Device Markings
3. Left & right CROS device markings There is a red or blue marking to tell you if it is a left or a right CROS device. The color mark is located on the shell (text printed in red or blue), or the shell is colored red or blue. -
Page 11: On/Off
4. On/Off The battery door is also the on/off switch. Closed battery door = CROS device is on Open battery door = CROS device is off... -
Page 12: Batteries
5. Batteries Remove the Open the Place battery in the sticker from the battery door. battery door with the new battery and “+” symbol facing wait two minutes. upwards. If it is difficult to close the battery door: Check that the battery is inserted correctly and the “+”... - Page 13 Color ANSI battery marking on code code size package Phonak CROS CROS B-312 Custom brown PR41 7002ZD CROS B-13 Custom orange PR48 7000ZD Please ensure you use the correct type of battery in your CROS device (zinc-air). Please also read chapter...
-
Page 14: Putting On The Cros Device
6. Putting on the CROS device Take your CROS device up to your ear and place the ear canal part into your ear canal. -
Page 15: Removing The Cros Device
7. Removing the CROS device Put your thumb behind your lobe and gently press your ear upward to push the CROS device out of the canal. In order to help it along, make chewing movements with your jaw. Grasp the protruding CROS device and remove it. -
Page 16: Push Button
8. Push button The push button on your CROS device can have various functions or is not active. This depends on the programming of the CROS device, which is indicated in your individual “Hearing aid instructions”. Please ask your hearing care professional for this printout. -
Page 17: Volume Control
9. Volume control Models with this option only: To increase the volume, turn the volume control forwards. To decrease the volume, turn the volume control backwards. The volume control can be disabled by the hearing care professional. -
Page 18: Care And Maintenance
10. Care and maintenance Diligent and routine care of your CROS device contributes to outstanding performance and a long service life. Please use the following specifications as a guideline. For further information regarding product safety, see chapter 15.2. General information Before using hair spray or applying cosmetics, you should remove your CROS device from your ear, because these products may damage it. - Page 19 Daily Daily cleaning and the use of a drying system is highly recommended. C&C line from Phonak is a complete set of cleaning products. Your hearing care professional will be glad to advise you. Never use household cleaning products (washing powder, soap, etc.) to clean your CROS device.
-
Page 20: Service And Warranty
11. Service and warranty Local warranty Please ask the hearing care professional, where you purchased your CROS device, about the terms of the local warranty. International warranty Sonova AG offers a one year limited international warranty, valid starting from the date of purchase. This limited warranty covers manufacturing and material defects in the CROS device itself, but not accessories such as batteries, tubes, earmolds and... -
Page 21: Warranty Limitation
Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in their office. -
Page 22: Compliance Information
Radio Equipment Directive 2014/53/EU. The full text of the EU Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com (Phonak worldwide locations). - Page 23 The wireless models listed on page 2 are certified under: Phonak CROS B-312 Custom & Phonak CROS B-13 Custom FCC ID: KWC-ITEV13 IC: 2262A-ITEV13 Canada...
- Page 24 Notice 1: This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.
- Page 25 interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
-
Page 26: Information And Description Of Symbols
13. Information and description of symbols With the CE symbol, Sonova AG confirms that this product – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio Equipment Directive 2014/53/EU. The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above-mentioned directives. - Page 27 During transportation keep dry. This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides.
- Page 28 Indicates the manufacturer’s serial number so that a specific medical device can be identified. Indicates the manufacturer’s catalogue number so that the medical device can be identified. Temperature during transportation and storage: –20° to +60° Celsius (–4° to +140° Fahrenheit). Humidity during transportation: Up to 90% (non condensing).
- Page 29 The symbol with the crossed-out garbage bin is to make you aware that this device may not be thrown away as normal household waste. Please dispose of old or unused device, at waste disposal sites intended for electronic waste, or give your device to your hearing care professional for disposal.
-
Page 30: Troubleshooting
14. Troubleshooting Problem Causes CROS device not functioning Dead battery Battery not inserted correctly CROS device switched off Hearing aid plays two beeps Indication for low hearing aid battery Hearing aid plays two beeps Indication for low battery of followed by a melody CROS device Sound switches on &... - Page 31 What to do Change battery (chapter 1 + 5) Insert battery correctly (chapter 1 + 5) Switch CROS device on by completely closing the battery door (chapter 4) Change battery of the hearing aid within the next 30 minutes (consult the user guide of the hearing aid if necessary) Change battery of the CROS device within the next 30 minutes (chapter 1 + 5)
-
Page 32: Important Safety Information
15. Important safety information Please read the information on the following pages before using your CROS device. A CROS device will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Infrequent use of a CROS device does not permit a user to attain full benefit from it. -
Page 33: Hazard Warnings
15.1 Hazard warnings The intended use of a Do not use the CROS CROS device is to transmit device in explosive areas sound to a hearing aid on (mines or industrial areas the better hearing ear and with danger of explosions, hereby compensate for oxygen rich environments impaired hearing. - Page 34 If you feel pain in or The CROS device is not behind your ear, if it for children below 36 is inflamed or if skin months. It contains small irritation and accelerated parts that can cause accumulations of earwax choking, if swallowed by occur, please check with children.
- Page 35 The following is only 15 cm (6 inches) away applicable for persons with from the active implant. active implantable medical If using a Phonak wireless devices (i.e. pacemakers, accessory, consult the defibrillators, etc.): chapter “Important safety Keep the wireless hearing information”...
-
Page 36: Information On Product Safety
15.2 Information on product safety Never immerse your CROS Protect your CROS device device in water! Protect it from heat (never leave near from excessive moisture. a window or in the car). Always remove your CROS Never use a microwave device before showering, or other heating devices bathing, or swimming, as... - Page 37 Do not drop your CROS The batteries used in the device! Dropping onto a CROS device should not hard surface can damage exceed 1.5 Volts. Please do your CROS device. not use silver-zinc or Li-ion (lithium-ion) rechargeable Always use new batteries batteries as these may for your CROS device.
- Page 38 Special medical or dental Do not use your CROS examination including device in areas where radiation described below, electronic equipment may adversely affect the is prohibited. correct functioning of your CROS device. Remove and keep them outside the examination room/area before undergoing: Medical or dental examination with X-ray...
- Page 40 Your hearing care professional: Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...
Need help?
Do you have a question about the CROS B-312 and is the answer not in the manual?
Questions and answers