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Summary of Contents for Phonak Bolero B-PR series
- Page 1 Phonak Bolero B-PR (B90/B70/B50) User Guide...
- Page 2 This user guide is valid for: Wireless hearing aids Phonak Bolero B90-PR 2016 Phonak Bolero B70-PR 2016 Phonak Bolero B50-PR 2016 Non wireless charging accessories Phonak Charger Case BTE 2016 Phonak Power Pack 2016 Phonak Mini Charger BTE 2016...
- Page 3 Your hearing aid & charger details If no box is checked and you do not know the model of your hearing aid or charging accessories, please ask your hearing care professional. Bolero B-PR contains a built-in and non-removable rechargeable lithium-ion battery. Please also read safety information regarding handling rechargeable hearing aids (chapter 18).
- Page 4 Your hearing aids and chargers have been developed by Phonak – the world leader in hearing solutions based in Zurich, Switzerland. These premium products are the result of decades of research and expertise and are designed to keep you connected to the beauty of sound! We thank you for making such a great choice and wish you many years of listening pleasure.
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Page 5: Table Of Contents
Contents Your hearing aid and charger 1. Quick guide 2. Parts of the hearing aid & charger Using the charger 3. Preparing the charger 4. Charging the hearing aids Using the hearing aid 5. Left & right hearing aid markings 6. -
Page 6: Quick Guide
1. Quick guide Charging your hearing aids After placing your hearing aid in the charger, the indicator light will slowly blink until the hearing aid is fully charged. When fully charged the indicator light will be constantly on, i.e. solid green light. Left &... - Page 7 Push button with indicator light The push button has two functions: A short push can have various functions. The function for your hearing aid is indicated in your individual instructions. A long push (3 seconds) is used to switch the hearing aid on/off. On/Off Firmly press the button using the tip of your finger for 3 seconds until the...
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Page 8: Parts Of The Hearing Aid & Charger
2. Parts of the hearing aid & charger The following pictures show the hearing aid model and charger accessories described in this user guide. You can identify your personal models by: • Checking “Your hearing aid & charger details” on page 3. - Page 9 Charger Case BTE Cleaning tool Space for drying capsule (cover closed) Space for earpieces Hearing aid charging inserts with left/right indicators Space for drying capsule (cover open) Drying capsule (optional)
- Page 10 Charger Case BTE with optional Power Pack Charger Case BTE Indicator light for power micro-USB connection to external power supply Power Pack micro-USB connection to external power supply Battery check button Indicator light for battery status and external power Power Pack lock and release...
- Page 11 Mini Charger BTE Hearing aid charging inserts with left/right indicators micro-USB connection to external power supply Indicator light for power...
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Page 12: Preparing The Charger
3. Preparing the charger 3.1 Setting up the power supply Select the adapter that corresponds to your country. a) Insert the top round end of the adapter into the round corner of the power supply. b) Click the bottom end of the adapter in to lock into place. - Page 13 3.2 Connecting the power supply a) Plug the larger end of the charging cable into the power supply. b) Plug the smaller end into the micro-USB port on the charger. c) Plug the power supply into a power outlet. d) The indicator light is green when the charger is connected to the power supply.
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Page 14: Charging The Hearing Aids
4. Charging the hearing aids Low power: You will hear two beeps when the battery is low. You will have approximately 60 minutes before you have to charge the hearing aids (this can vary, depending on the hearing aid settings). 4.1 Using the Charger Case BTE or Mini Charger BTE Please refer to chapter 3 for how to set up the charger. - Page 16 The indicator light will slowly blink until the hearing aid is fully charged. When fully charged the indicator light will remain on, i.e. solid green light. The charging process will automatically stop when the batteries are fully charged, so the hearing aids can be safely left in the charger.
- Page 17 Remove the hearing aids from the charging inserts and switch them on, refer to chapter 7. Do not hold the tubes for removing the hearing aids from the charger as this can damage the tube.
- Page 18 Bolero B-PR contains a built-in and non- removable rechargeable lithium-ion battery. Before using Bolero B-PR for the first time, it is recommended to charge it for 3 hours. The hearing aid must be dry before charging, see chapter 11. Please ensure to charge and use the hearing aid within operating temperature range: +5°...
- Page 19 4.2 Using the optional Power Pack Attach the Power Pack to the Charger Case and lock it. Plug in the micro-USB and connect to an external power supply. The Power Pack and hearing aids will be charged at the same time. While connected to an external power supply, the Power Pack indicator light will show the current battery charge status.
- Page 20 micro-USB connection to external power source Indicator light battery status: 0%-29% • 30%-59% •• 60%-100% ••• Battery check push button Power Pack lock and release The fully charged Power Pack offers 7 full charging cycles for a pair of hearing aids. To check the remaining battery capacity of the Power Pack, press the battery check push button (indicator lights will be off otherwise, to preserve battery).
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Page 21: Left & Right Hearing Aid Markings
5. Left & right hearing aid markings There is a red or blue marking on the back of the hearing aid and on the SlimTube (if used). This will tell you if it is a left or a right hearing aid. Blue marking for left hearing aid. -
Page 22: Push Button
6. Push button The push button has two functions: Short push The push button on your hearing aid can have various functions or is not active. This depends on the programming of the hearing aid, which is indicated in your individual “Hearing aid instructions”. -
Page 23: On/Off
7. On/Off To switch the hearing aid on or off, firmly press the button using the tip of your finger for 3 seconds until the indicator light blinks. One short blink = hearing aid turns on Two short blinks = hearing aid turns off When you switch on the hearing aid you may hear a start-up melody. -
Page 24: Putting On The Hearing Aid
8. Putting on the hearing aid 8.1 Putting on the hearing aid with classic earmold Take the earmold up to your ear and place the ear canal part into your ear canal. Place the hearing aid behind your ear. Insert the upper part of the earmold into the upper part of the bowl of your ear. - Page 25 8.2 Putting on the hearing aid with dome or SlimTip Place the hearing aid behind your ear. Insert the earpiece into your ear canal. If there is an anchor attached to the earpiece, tuck it into the bowl of your ear to secure your hearing aid.
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Page 26: Removing The Hearing Aid
9. Removing the hearing aid 9.1 Removing the hearing aid with classic earmold Lift the hearing aid above the upper part of your ear. Grasp the earmold in your ear and gently remove it. Please try to avoid gripping the tube to remove the hearing aid. - Page 27 9.2 Removing the hearing aid with dome or SlimTip Pull on the bend of the tube and remove the hearing aid from behind the ear. In very rare cases, the dome can remain in your ear canal when removing the hearing tube from the ear. In the unlikely case that the dome does get stuck in your ear canal, it is strongly recommended to see a physician for safe removal.
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Page 28: Operating Conditions
10. Operating conditions The product is designed such that it functions without problems or restrictions if used as intended, unless otherwise noted in these user guides. Please ensure to charge the hearing aid and Power Pack within operating temperature range: +5° to +40° Celsius (41°... -
Page 29: Care And Maintenance
11. Care and maintenance Diligent and routine care of your hearing aid and chargers contribute to outstanding performance and a long service life. Please use the following specifications as a guideline. Further information regarding product safety, see chapter 18.2. General information Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these products may damage it. - Page 30 Daily Hearing aid: Inspect the earpiece for earwax and moisture deposits. Clean the surfaces with a lint-free cloth or use the small brush provided in the Charger Case. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing aid. It is not recommended to rinse with water.
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Page 31: Exchanging The Earpiece
12. Exchanging the earpiece If your hearing aid is fitted with a SlimTube, you may need to exchange or clean the earpiece. Please check the earpiece regularly and exchange or clean it if it looks dirty or if the hearing aid volume or sound quality is reduced. - Page 32 Gently pull on the earpiece to remove. Clean the SlimTube with a lint-free cloth.
- Page 33 12.2 Attaching the earpiece to the SlimTube Hold the SlimTube in one hand and the earpiece in the other. Slide the earpiece over the sound outlet. The SlimTube and the earpiece should fit perfectly together.
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Page 34: Wireless Accessories
Phonak DECT phone II Phonak TVLink II connected to TV * The Phonak ComPilot II with neckloop or ComPilot Air II with clip to attach to clothing. They also have basic remote control functionalities. For advanced control they can be used with the Phonak RemoteControl App. -
Page 35: Service And Warranty
14. Service and warranty Local warranty Please ask the hearing care professional where you purchased your hearing aids and chargers about the terms of the local warranty. International warranty Sonova AG offers a one year limited international warranty, valid from the date of purchase. This limited warranty covers manufacturing and material defects in the hearing aid and chargers respectively, but not accessories such as tubes, earpieces, external... - Page 36 Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in their office.
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Page 37: Compliance Information
Radio Equipment Directive 2014/53/EU. The full text of the EU Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com (Phonak worldwide locations). - Page 38 The wireless models listed on page 2 are certified under: Phonak Bolero B-PR (B90/B70/B50) FCC ID: KWC-BTER IC: 2262A-BTER Canada...
- Page 39 Notice 1: This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.
- Page 40 no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
- Page 41 Radio information of your wireless hearing aid Antenna type Integrated ferrite coil antenna (inductive) Operation frequency 10.6 MHz Occupied bandwidth 496 kHz (99% BW) Modulation DQPSK Channel Single channel radio Operating range 18 cm (7”) Use case Streaming of audio signal to receiving hearing aid on the other ear Magnetic field strength...
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Page 42: Information And Description Of Symbols
16. Information and description of symbols With the CE symbol, Sonova AG confirms that this product – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio Equipment Directive 2014/53/EU. The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above-mentioned directives. - Page 43 This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides. Important information for handling and product safety.
- Page 44 This symbol indicates that it is important for the user to read and take into account the relevant information in this user guide. Temperature during transportation and storage: –20° to +60° Celsius (–4° to +140° Fahrenheit). Humidity during storage: 0% to 70%, if not in use.
- Page 45 The symbol with the crossed-out garbage bin is to make you aware that this hearing aid as well as chargers and Power Pack may not be thrown away as normal household waste. Please dispose of old or unused hearing aids and charger, at waste disposal sites intended for electronic waste, or give your hearing aid and charger to your hearing care professional...
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Page 46: Troubleshooting
17. Troubleshooting 17.1 Troubleshooting hearing aid Problem Causes Hearing aid not functioning Blocked SlimTube/earpiece Hearing aid switched off Electromagnetic disturbances occurred Battery fully discharged Hearing aid whistles Hearing aid not inserted correctly into ear Cerumen in ear canal Hearing aid not loud enough Volume too loud or distorted Low battery... - Page 47 What to do Clean SlimTube opening/earpiece Press push button for 3 seconds (chapter 1+7) Press push button Insert hearing aid into the charger Charge hearing aid (chapter 4) Insert hearing aid correctly (chapter 8) Contact your ENT/GP or hearing care professional Decrease volume if volume control available (chapter 6) Charge hearing aid (chapter 4) Clean SlimTube opening/earpiece...
- Page 48 Problem Causes The indicator light on the hearing Hearing aid not inserted correctly aid is off when placed in the into charger charging inserts Charger not connected to power source Battery does not last the whole Hearing aid is not fully charged Battery may need to be replaced 17.2 Troubleshooting charger Problem...
- Page 49 What to do Insert hearing aid correctly into charger (chapter 4) Connect charger to external power supply Charge hearing aid (chapter 4) Contact your hearing care professional; a battery replacement may be required What to do Connect charger to power supply or Power Pack (chapter 4.2) Insert hearing aid correctly into charger (chapter 4.1) Charge Power Pack (chapter 4.2)
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Page 50: Important Safety Information
18. Important safety information Please read the information on the following pages before using your hearing aid and charging accessories. A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Infrequent use of a hearing aid does not permit a user to attain full benefit from it. - Page 51 The Phonak rechargeable intended person. They hearing aids and the should not be used by any other person as they could Phonak Power Pack contain lithium-ion batteries that damage hearing. can be taken onto airplanes as carry-on luggage. The Changes or modifications...
- Page 52 where flammable Hearing programs in the anesthetics are handled) or directional microphone where electronic mode reduce background equipment is prohibited. noises. Please be aware that warning signals or If you feel pain in or noises coming from behind your ear, if it is behind, e.
- Page 53 Keep the Charger Case Do not cover the whole out of reach of children, Charger Case or Mini individuals with cognitive Charger while charging, e.g. impairment and pets. If with a cloth etc. the drying capsule is swallowed, consult The following is only a physician or applicable for persons with hospital immediately.
- Page 54 • If using a Phonak wireless accessory, consult the increased electromagnetic chapter “Important safety emissions or decreased information” in your...
- Page 55 Otherwise, degradation of Hearing aids should not be the performance of this fitted with domes / wax equipment could result. protection systems when used by clients with The USB port of the perforated eardrums, charger is to be used for inflamed ear canals or the described purpose only.
- Page 56 Never immerse Ask your hearing care your hearing aid in water! professional about suitable Phonak hearing aids are not drying methods. specifically designed for extended periods of water The dome should be submersion on a continual...
- Page 57 Do not drop your hearing Special medical or dental aid! Dropping onto a hard examination including surface can damage your radiation described below, hearing aid. may adversely affect the correct functioning of your Store your hearing aid in hearing aids. Remove and the charger if you are not keep them outside the using it for a long period...
- Page 58 The hearing aids have to be Both your hearing aid(s) dry before charging. and Power Pack contain Otherwise the charging lithium-ion batteries with a Watt hour rating <20 Wh reliability cannot be guaranteed. which have been tested according to UN 38.3 of the Only use approved “UN Manual of Tests and chargers and Power Pack...
- Page 59 Notes...
- Page 60 Your hearing care professional: Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...
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