Other Problems - Eizo RadiForce MS235WT Instructions For Use Manual

Problem
6. (If the OS being used is Windows 8.1 /
Windows 8 / Windows 7)
No touch-sound.
Attention
• For details on TPOffset (software for adjusting touch panel sensitivity), see the TPOffset User's Manual (on the CD-ROM).

6-5. Other problems

Problem
1. The Setting menu does not appear.
2. The "Smoothing" on the Setting menu
"Screen" cannot be selected.
3. The auto adjustment function does not
work.
4. No audio output.
5. USB devices connected to the monitor
does not work.
Possible cause and remedy
• Soundisonlyoutputthroughtheaudiooutputterminalof
thePC.Toheartouchsound,connectspeakers.
• Soundisnotoutputwhentouchedpositionsarenot
assignedanyfunctions.
Possible cause and remedy
• Checkwhethertheoperationlockfunctionisactive(see
"3-4.LockingOperationButtons"(page27)).
• Youcannotchoose"smoothing"whenthescreenis
displayedinthefollowingresolutionsorsettings.
 - Theresolutionis1920×1080
 - ScreenSizeis"Normal"
• Thisfunctiondoesnotworkduringdigitalsignalinput.
• ThisfunctionisintendedforuseontheMacintoshand
onAT-compatiblePCrunningWindows.Itdoesnotwork
properlywhenanimageisdisplayedonlyonapartofthe
screen(commandpromptwindow,forexample)orwhena
blackbackground(wallpaper,etc.)isinuse.
• Thisfunctiondoesnotworkcorrectlywithsomegraphics
boards.
• Checkwhetherthestereominijackcableisconnected
properly.
• Checkwhethervolumeissetto0.
• CheckthesettingofthePCandtheaudioplayback
software.
• DuringDisplayPortsignalinput,checkthe"Source"
setting(see"3-2.Selectingsoundsourcewhileusingthe
DisplayPortsignalinput"(page26)).
• CheckwhethertheUSBcableisconnectedcorrectly(see
"7-3.MakingUseofUSB(UniversalSerialBus)"(page46)).
• ChangetheUSBporttoanotherone.IfthePCor
peripheraldevicesworkscorrectlybychangingtheUSB
port,contactyourlocalEIZOrepresentative.(Refertothe
manualofthePCfordetails.)
• RebootthePC.
• IftheperipheraldevicesworkcorrectlywhenthePCand
peripheraldevicesareconnecteddirectly,pleasecontact
yourlocalEIZOrepresentative.
• CheckwhetherthePCandOSareUSBcompliant.(For
USBcomplianceoftherespectivedevices,consulttheir
manufacturers.)
• CheckthePC'sBIOSsettingforUSBwhenusing
Windows.(RefertothemanualofthePCfordetails.)
Chapter6Troubleshooting
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