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Proline Promass I 300 PROFIBUS DP
Endress+Hauser
14
Repairs
14.1
General notes
14.1.1
Repair and conversion concept
The Endress+Hauser repair and conversion concept provides for the following:
• The measuring devices have a modular design.
• Spare parts are grouped into logical kits with the associated Installation Instructions.
• Repairs are carried out by Endress+Hauser Service or by appropriately trained customers.
• Certified devices can only be converted to other certified devices by Endress+Hauser
Service or at the factory.
14.1.2
Notes for repair and conversion
For repair and modification of a measuring device, observe the following notes:
‣
Use only original Endress+Hauser spare parts.
‣
Carry out the repair according to the Installation Instructions.
‣
Observe the applicable standards, federal/national regulations, Ex documentation (XA)
and certificates.
‣
Document every repair and each conversion and enter them into the W@M life cycle
management database.
14.2
Spare parts
W@M Device Viewer (www.endress.com/deviceviewer):
All the spare parts for the measuring device, along with the order code, are listed here and
can be ordered. If available, users can also download the associated Installation
Instructions.
Measuring device serial number:
• Is located on the nameplate of the device.
• Can be read out via the Serial number parameter (→ 220) in the Device
information submenu.
14.3
Endress+Hauser services
Endress+Hauser offers a wide range of services.
Your Endress+Hauser Sales Center can provide detailed information on the services.
14.4
Return
The measuring device must be returned if it is need of repair or a factory calibration, or if
the wrong measuring device has been delivered or ordered. Legal specifications require
Endress+Hauser, as an ISO-certified company, to follow certain procedures when handling
products that are in contact with the medium.
To ensure safe, swift and professional device returns, please refer to the procedure and
conditions for returning devices provided on the Endress+Hauser website at
http://www.endress.com/support/return-material
Repairs
223
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