Printer Does Not Print; The Printer Sounds Like It Is Printing, But It Does Not Print The Disc - Rimage 360i Manual

Rimage 360i™ Knowledge Base

Printer does not print

The printer sounds like it is printing, but it does not print the disc.

1. Download and install the latest Service Pack. To find the latest service pack, refer to the
Downloads tab on the Support website. Navigate: www.rimage.com > Support > Desktop >
360i. Select the Downloads tab. Download the latest service pack.
2. Open the Disc Color printer driver.
Using Windows 2000, navigate: Start > Printers. The Printers window opens.
Using Windows XP, navigate: Start > Printers and Faxes. The Printers and Faxes
window opens.
3. Right-click on Disc Color 480i. A dropdown menu displays.
4. From the dropdown menu, select Printing Preferences. The Disc Color 480i Printing
Preferences dialog box opens.
5. Select the Mask Settings tab.
6. Select Set Default. All mask settings are changed to the default settings.
Note: If you are printing on the discs from the Rimage media kits, set the Inner Diameter
setting to 24 mm.
7. To save the change, select OK.
8. Close the Printers window.
9. Restart the computer.
10. Resubmit your job.
July 31, 2007 ©Rimage 2007
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