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Technical support
B.2 Troubleshooting
B.2.3
Problems with RAID systems
Problem
The RAID software reports the
following errors:
•
The RAID plug-in failed to
load, because the drive is
not installed.
•
The Serial ATA plug-in
failed to load, because the
driver is not installed
correctly.
•
The Intel
Storage Console
®
was unable to load a page
for the following reason:
A plug-in did not
–
provide a page for the
selected device
A plug-in failed to load
–
B.2.4
Problems when using expansion cards
Problem
The device crashes during
startup
178
Cause
RAID is not activated
RAID is activated
Cause
•
Redundant I/O addresses
•
Redundant hardware interrupts
and/or DMA channels
•
Signal frequencies or signal
levels are not adhered to
•
Different pin assignment
Remedy
The messages have no negative effect on the
operation of the device and can be ignored.
Acknowledge the messages.
Install the software again with the help of the
supplied data storage medium.
Remedy
Check your computer configuration:
•
If the computer configuration corresponds to the
delivery state, contact your technical support
team.
•
In the case of a change in the configuration,
restore the delivery state. To do this, remove the
expansion card and restart the device. If the error
no longer occurs, the expansion card was the
cause of the fault. Replace this with a Siemens
expansion card or contact the supplier of the
expansion card.
If the device still crashes, contact your technical
support team.
Workstation SIMATIC IPC RW-545A Operating
Instructions, 08/2023, A5E52943278-AA
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