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Aastra 620d User Manual

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Aastra Business Communication
Solution
Aastra 620d
User's Guide
Supported communication systems:
Aastra 415
Aastra 430
Aastra 470
This User's Guide describes the functions, configuration
and use of the DECT phone Aastra 620d on the commu-
nication systems mentioned above.
eud-1291_en / 1.2 – R3.0 – © 04.2013

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  • Page 1 User’s Guide Supported communication systems: Aastra 415 Aastra 430 Aastra 470 This User's Guide describes the functions, configuration and use of the DECT phone Aastra 620d on the commu- nication systems mentioned above. eud-1291_en / 1.2 – R3.0 – © 04.2013...

  • Page 2: Welcome

    Welcome... Welcome to the User's Guide for the DECT phone Aastra 620d for Aastra 400 commu- nication systems. This User's Guide will assist you with the use of your phone and introduce you step by step to the functions and configurations.

  • Page 3: Table Of Contents

    Functions with Aastra Alarm Server ........
  • Page 4 Index ..............121 Aastra 620d...

  • Page 5: Product And Safety Information

    Document information ............. . . 15 Aastra 620d...

  • Page 6: Safety Information

    Do not expose your device to electromagnetic fields (electric motors, household appli- ances). The speech quality could be affected. To prevent interference, avoid placing your handset in the immediate vicinity of computers, radios, TV sets, VCRs, and other tele- phone sets. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 7: Dealing With Batteries

    • Store the batteries at room temperature. Above-average temperatures tend to reduce the service life of batteries. To dispose of the battery packs Do not throw away the batteries with your domestic waste. Take the batteries to an appropriate collection point for recycling. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 8: Product Information

    Purpose and function This product is part of the Aastra 400 communication solution. Aastra 400 is an open, modular and comprehensive communication solution for the business sector with several communication servers of different performance and expansion capacity, an extensive telephone portfolio and a multitude of expansions.
  • Page 9 © The information, graphics and layouts featured in the user information are subject to copyright and may not be duplicated, presented or processed without the written consent of Aastra Telecom Schweiz AG. Your product is supplied with a Quick User’s Guide, safety information and, where applicable, with other product-specific information.
  • Page 10 ISO 9001 quality guidelines. The relevant user information has been compiled with the utmost care. The functions of the Aastra 400 products have been tested and approved after comprehensive con- formity tests. Nonetheless, errors cannot be entirely excluded. The manufacturers shall not be liable for any direct or indirect damage that may be caused by incorrect handling, improper use, or any other faulty behaviour.

  • Page 11: Data Protection

    North America, Europe and Africa as well as Internet Service Providers and distributors of renown. Aastra Technologies Limited, (TSX: “AAH”), is a leading company at the forefront of the enterprise communication market. Aastra has its headquarters in Concord, Ontario, Canada.

  • Page 12: Limited Warranty (Australia Only)

    Exclusions Aastra does not warrant its products to be compatible with the equipment of any par- ticular telephone company. This warranty does not extend to damage to products resulting from improper installation or operation, alteration, accident, neglect, abuse, misuse, fire or natural causes such as storms or floods, after the product is in your pos- session.
  • Page 13 Part 5-4 of Schedule 2 to the Competition and Consumer Act 2010 (the ACL), the exer- cise of a right conferred by such a provision or any liability of Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
  • Page 14 Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.

  • Page 15: Document Information

    • Based on communication server software version: R3.0 • Valid as of communication server software version: R1.0 • Copyright © 04.2013 Aastra Technologies Limited • In PDF Viewer, click on this link to download the latest version of this document: •...

  • Page 16: Operating And Display Elements

    Display symbols ..............20 Aastra 620d...

  • Page 17: Key Designations And Sockets

    • Idle state • Call up the phone number • In a connection • Adjusting the volume Middle side key short all states Excute configured call number long Idle state Configure side key Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 18 • Menu • Scrolling back through the menu • Navigate cursor • Editor • Lists Call key short • Idle state • Call up redial list • Lists • Dial select call number Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 19 Idle state, Editor # input long Idle state Locking the keypad Headset connec- tion Microphone USB connection • List of 6 configurable phone num- Hotkey short all states bers or functions • Configure hotkey Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 20: Display Symbols

    • Information on operating times can be found in the chapter "Battery", page 111. System registrations Phone registered in system A, B, C, or D and ready for use (only displayed when phone is registered on more than one system) Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 21 Activate discreet ringing Loudspeaker/hands-free mode acti- Call key activated vated Announcement Call recording Room monitoring activated Room monitoring is triggered Headset mode activated Microphone deactivated Call parked Keypad locked Bluetooth activated Bluetooth headset connected Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 22 Operating and display elements Status information Alarm Appointment call About Warning Not permitted Phone book Name Private phone number Business phone number Mobile phone number Presence state Available (default) Absent Meeting Busy Not available Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 23: Dialling And Phoning

    Making calls................25 Aastra 620d...

  • Page 24: Answering Calls

    • To find out how to make phone calls with the headset, refer to the chapter "Using a headset", page 27. • To find out how to activate the automatic hands-free mode, refer to the chapter "Using your phone in hands-free mode", page 26. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 25: Making Calls

    Press the Call key. ➔ Redial list is displayed. To scroll through the call numbers last dialled, press the navigation key down- wards. Press the Call key. ➔ The phone number displayed is dialled. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 26 You can switch the microphone on and off during a call. Switching the microphone off: Micro Press the Micro softkey. ➔ The microphone is deactivated, is displayed. Micro Switching the microphone back on: Press the Micro softkey once again. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 27 Bluetooth mode and Bluetooth devices", page 88. • To call a user, select the user’s phone number and press the Call key or Loud- speaker key. • For more information refer to your headset’s user’s guide. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 28: Using The Display And Operating Elements

    Signals ................34 Aastra 620d...

  • Page 29: Keys

    ➔ The connection is set up. Using the function: Press the hotkey to open the hotkey menu. Select the function you want and activate with the Execute softkey. ➔ The function is activated/deactivated. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 30: Input

    ž 9 @ * / ( ) < = > % £ $ ¥ ª & § € <Space> # Enters digits The digit keys are used to enter the digits 0 to 9. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 31 You want to go to a certain character for an input or correction. With the navigation key you can move the cursor to the left or right. Move the cursor with the horizontal navigation key. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 32: Menu-Guided Navigation

    Left: Scrolling back through the menu Right: opens displayed menu, scrolls forward through the menu, retrieves detailed information. Vertical navigation key: Up: scrolls upwards in the list. Down: scrolls downwards in the list. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 33 Activated features is opened. Activated features are also available via the menu: Menu > Activated features. Reset Press the Reset softkey to deactivate the function you want. ➔ The function is now deactivated. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 34: Signals

    • New voice message or new text message • Appointment call Flashes slowly • Battery almost empty • Not subscribed to any system Flashes alternately The phone is switched off and is being charged in the charging unit Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 35: Supplementary Features

    Functions with Aastra Alarm Server ........

  • Page 36: Making And Answering Calls

    Note: If the phone is unable to find a matching user, List empty will appear on the dis- play. Press the Call key. ➔ The phone number displayed is dialled. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 37 Notes: • The search function is not affected by upper/lower case and special charac- ters. • If the phone is unable to find a matching user, List empty will appear on the display. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 38 Hides the display. The entry remains stored in the list of the last unanswered calls, is displayed. Note: The call list of unanswered calls can also be selected using the menu: Menu > Call lists > Missed calls. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 39 To scroll through the call numbers last dialled, press the navigation key down- wards. Press the Call key. ➔ The phone number displayed is dialled. Note: Redial list can also be selected using the menu: Menu > Call lists > Redial. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 40 Press the hotkey. ➔ The hotkey menu appears on the display. Select the phone number you want and press the Execute softkey. Press the Call key. ➔ The phone number displayed is dialled. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 41 You can only have 1callback activated at a time and only 1 callback can be expected from you. Your callback request will automatically be cancelled by the system after about half an hour. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 42 • You can also find the call number of the user you want in the phone book or in a call list. • If the user you want to deflect to is busy, the call will not be deflected. The display shows Busy and your phone still rings. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 43 Note: If the person rejects your call request or if call waiting is not possible, the call is, depending on the system’s configuration, disconnected (busy tone) or for- warded to a preconfigured destination. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 44 End call Ending a current call: Press the End call softkey. ➔ The first call is terminated. You are now connected with the party who initi- ated the call waiting. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 45 Confirm the user with the softkey. ➔ User is made aware of the announcement. You can now talk. You can also start the announcement using Menu > Call features > Announce- ment > User/Group. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 46 PIN", page or use the function code *47 (see "User’s Guide Function Codes" on the Aastra DocFinder). If you have forgotten your PIN, your system administrator can reset it to the default setting. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 47: Using Functions While In A Call

    • If the other user does not answer, you can cancel the enquiry call with the End call softkey and take back the first call. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 48 The call party on hold is now included in the call. Note: Depending on the system’s configuration you may hear an attention tone. Leaving a conference call: Press the End key. ➔ The other conference parties remain in the call. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 49 Wait for the first ringing tone, then press the End key. ➔ The other party is then called directly by your first call partner. Note: Recall: If the other party does not answer, the call comes back to your phone. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 50 • During an incoming/outgoing call • in call preparation; • During dialling with a busy line. Call recording only starts when the connection is set up. Therefore, no ring-back tones or wait tones are recorded. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 51 End the recording with the Stop softkey. ➔ The recording is sent to your e-mail address. Call recording overview: You can find the call recording overview in your e-mail box. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 52: Organising Absences From The Desk

    3.30 pm, the duration of your Outlook appointment automatically adapts to 3.3 pm. Contact your system administrator for more information. • All the configuration possibilities for a presence profile can be found in chapter "Configuring presence/presence profile", page Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 53 To check a user's presence state: Enter an internal name (see chapter "Dialling by name (Quickdial)", page 36). Select the user you want from the phone book or a call list. ➔ Presence status is displayed. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 54 Forward to voice mail. 3. Scroll to Voice mail greeting and select Absence information. ➔ The setting is stored. Your caller hears the selected absence information, fol- lowed, if applicable, by time and date. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 55 57) or to a Text message (see chapter "Forwarding to a message", page 58). • You can also activate forwarding by remote control, see chapter "Setting functions by remote control", page 77. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 56 • You can also forward calls to your Voice mail (see chapter"Forwarding to voice mail", page 57). • You can also activate call forwarding by remote control, see chapter "Setting functions by remote control", page 77. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 57 (Forwarding on no reply), or only if you are already on the phone (Forwarding if busy). • A new voice mail message is signalled with a text message on the display and a red-flashing LED indicator in the idle state. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 58 Text message Scroll to Text message and confirm with the softkey. <Text> Enter the text and confirm with the softkey. ➔ Forwarding is activated. To deactivate forwarding: Press Menu > Activated features > Reset. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 59: Voice Messages And Text Messages

    57. • To find out how to configure a voice mail, refer to the chapter "Configuring voice mail", page or in the "User’s Guide Voice Mail Systems" on the Aastra DocFinder. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 60 Scroll to Text message and press the Select softkey. Scroll to and press the Select softkey. <Text message> Select one of the text messages stored in the system and press the Select soft- key. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 61 Text message > Inbox to select the text message and continue as described above. Note: You can select and read a new text message even during an active call using Text message > Inbox. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 62: Functions For Special Situations

    Enter the number of the phone from which you want to pick up the call and confirm with the softkey. Note: You can also find the call number of the user you want in the phone book or in a call list. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 63 ➔ Repeats the alarm. Reading the alarm: Read Press the Read softkey. ➔ Displays detailed information; the alarm is not deleted. Delete Deleting the alarm: Press the Delete softkey. ➔ Deletes the alarm. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 64 PIN", page or use the function code *47 (see "User’s Guide Function Codes" on the Aastra DocFinder). If you have forgotten your PIN, your system administrator can reset it to the default setting. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 65 Aastra DocFinder). CLIR Before the call: Press the function key for CLIR. Notes: • CLIR works only with external calls. • This feature depends on the range of services offered by your provider. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 66 Activating personal call routing: Press the navigation key to the right or the Menu softkey. Settings Scroll to Settings and press the Select softkey. General Scroll to General and press the Select softkey. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 67 This function must be stored under a function key (see chapter "Configuring keys", page 101). Ring alone In the idle state: Press the function key for Ring alone. ➔ Ring alone is activated/deactivated. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 68 Avoid these moni- toring gaps by activating a call forwarding on the monitoring phone. A verification call of the destination phone is yet possible with call forwarding. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 69 Destination number, enter the destination number and press the Save softkey. Note: Test call destination > Select allows you to test the phone number you have entered to make sure it is correct. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 70 • If you intend to use this function notify your call party in advance. <Phone number> 1. Enter the call number of the user you want. 2. Once the busy tone sounds, press key 4. ➔ Silent intrusion is activated. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 71 <Call number, PIN> Enter phone number and PIN and confirm with the softkey. ➔ You are now logged in and can use the free seating phone with your per- sonal settings. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 72 Your system administrator can set a delay (0-60 seconds, depending on the Aastra system phone). During this delay the user can enter another call number in order not to trigger a call on the hotline destination number. If the user does not dial another phone number during this predefined time or puts the handset back down again, a connection with the Hotline number is automatically set up.

  • Page 73: Functions With Opencount

    Functions with OpenCount OpenCount is a software package used for the call logging management on the communication system. The application can be integrated into your Aastra com- munication system and enables the logging, the administration, and the analy- sis of all call and connection data.

  • Page 74: Functions With Aastra Alarm Server

    Aastra Alarm Server is used. A patient needs help and presses the alarm button. The Aastra Alarm Server sends a visual (e.g.
  • Page 75 "Starting an announcement", page 45). The differences are as follows: • Direct response can only be used with a specifically configured Aastra Alarm Server. • Direct response can only be triggered using the Direct response softkey once an alarm is received.
  • Page 76 Your system administrator can set a delay (depending on the Aastra system phone). During this delay the user can enter another call number in order not to trigger a call on the hotline destination number. If the user does not dial another phone number during this predefined time or puts the handset back down again, a connection with the Hotline number is automatically set up.

  • Page 77: Setting Functions By Remote Control

    PIN", page or use the function code *47 (see "User’s Guide Function Codes" on the Aastra DocFinder). If you have forgotten your PIN, your system administrator can reset it to the default setting. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 78: Personalizing Your Phone

    Formulating functions ............. . . 106 Aastra 620d...

  • Page 79: Configuring Cordless Phone Functions

    If you cordless phone cannot find a system, the display shows "No system". You can switch to an available system using Menu > Settings > System > System reg- istrations (see chapter l "Managing communication systems", page 93). Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 80 Scroll to Settings and press the Select softkey. General Scroll to General and press the Select softkey. Barring Scroll to Barring and press the Select softkey. ➔ You are prompted to enter your PIN. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 81 Select softkey. ➔ The phone is unlocked. ➔ To unlock all your phones, execute the function code #33* <PIN> # (see "User’s Guide Function Codes" on the Aastra DocFinder). Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 82 Suppress ring tone. List of melodies (incl. the alarm melodies) is available to listen to. Note: Your settings for Vibra call and Suppress ring tone can be overruled by the alarm server. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 83 Select softkey. General Scroll to General and press the Select softkey. Direct call answer Scroll to Direct call answer and activate or deactivate with the Select softkey. ➔ The setting is stored. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 84: Display Settings

    Scroll to the display setting you want and press the Select softkey. <Display setting> Select the display setting you want. Note: The Select softkey displays the colour scheme you want. ➔ The setting is stored. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 85: Setting The Volume

    You want to adjust the volume while in a call. You have to set the volume of handset and loudspeaker separately. The new volume will remain stored even after the call is ended. Louder: Press the upper sidekey during the call. Quieter: Press the lower sidekey during the call. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 86: Audio Profile Settings

    (not for connections with Bluetooth headset and in hands-free mode). It’s recommended to create a "Loud environment" profile. • Confirmation tone: Each keystroke is confirmed with a beep. • Battery warning: Battery nearly run-down triggers a warning. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 87 The audio profiles are also available via the menu: Menu > Settings > Audio pro- files. ➔ All the audio profiles are displayed. Select Select the audio profile you want and activate with the Select softkey. ➔ Audio profile is activated. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 88: Hands-Free And Headset Settings

    You can activate or deactivate the Bluetooth manually. Notes: • Only one Bluetooth connection at a time is possible. • To find out how to make phone calls with the headset, refer to the chapter "Using headset", page 27. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 89 The list is limited to 2 Bluetooth devices. Remove a device before you connect another one. Delete Remove device: Scroll to Select headset and press the Select softkey. Select the device you want and press the Delete softkey. ➔ Device was removed. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 90: General Settings

    Scroll to Settings and press the Select softkey. General Scroll to General and press the Select softkey. DTMF Scroll to DTMF and activate or deactivate with the Select softkey. ➔ The setting is stored. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 91 The new PIN is stored. Notes: • For each digit entered, the display shows an "*". • You can also change the PIN with function code *47 (see "User’s Guide Func- tion Codes" on the Aastra DocFinder). Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 92 2. Enter the PIN you want and confirm with the softkey. ➔ The setting is stored. Note: Delete the current PIN if you prefer to enter your alarm settings without the Admin PIN. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 93 Press the navigation key to the right or the Menu softkey. Settings Scroll to Settings and press the Select softkey. System Scroll to System and press the Select softkey. System registrations Scroll to System registrations and press the Select softkey. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 94 SW version/Owner ID Select required setting (SW version/Owner ID) auswählen. ➔ The information can now be retrieved. The software version is also available via service menu: Press and hold down key 5 version. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 95: Protect Yourself Against Calls

    Select the protection setting you want and activate or deactivate with the Select softkey. ➔ The setting is stored. Note: You can deactivate an activated protection using Menu > Activated features > Reset. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 96: Managing Your Private Contacts

    1. Select the contact you want. 2. Use the right navigation key to open the contact and highlight the call num- ber you want. 3. Specify the selected phone number as default number using the Default softkey. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 97 Save softkey. New contact Adding new contact: Press the Add new contact softkey, select the number type you want, and con- firm with the Save softkey. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 98: Configuring Voice Mail

    "Forwarding to voice mail", page 58. • For further information on voice mail refer to the chapter "Listening to voice message", page or in the "User’s Guide Voice Mail Systems" on the Aastra DocFinder. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 99: Configuring Presence/Presence Profile

    If you renamed your personal greeting, your greeting name is displayed here. Your caller obtains one of the personal greetings. The time and date are never given in the global greeting and personal greetings. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 100 After you have changed and saved the active presence profile you have to tem- porarily select another presence profile and then reactivate the presence pro- file you want in order to have the settings applied. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 101: Configuring Keys

    You can assign each key with a specific action type so you can trigger a particular action by simply pressing that key. Choice available: • Number key: To store the phone number; • Function key: Activate/deactivate or execute a function. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 102 1. Press the Modify softkey. 2. Make the changes and confirm with the Save softkey. ➔ Key assignment is stored. Delete Deleting a key assignment: Press the Delete softkey. ➔ Key assignment is deleted. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 103 Contact your system administrator for more information. More information on how to store functions under a configurable key using function commands and function code can be found in chapter "Formulating functions", page 106. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 104 This function lets you prevent your call number from being displayed to the CLIR caller. For further information refer to chapter "Suppressing your call num- ber from your called party's terminal display", page 65. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 105 73. You can charge the charges and call information of your outgoing PIN call rebook and incoming calls to certain projects . For further information refer to chapter "PIN telephony", page 73. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 106: Formulating Functions

    Seize line ("I"), Dial phone number last dialled ("R") "I201" Seize line ("I") and dial phone number 201 "I*21201X" Seize line ("I"), activate call forwarding unconditional ("*21") to phone number 201, disconnect ("X") Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 107 • You can only activate certain function codes if the same function cannot be obtained via the menu. • The availability of certain function code may be restricted depending on the sys- tem and software version. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 108: Installation And First-Time Operation

    Logging your phone on ............. . 115 Aastra 620d...

  • Page 109: Equipment Provided

    Charging unit and plug-in power Cordless phone Standard battery supply unit with country-spe- cific adapters Quick User's Guide and safety Screwed-on belt information Options Power battery Carry strap Swivel belt clip Power battery cover Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 110: Connecting A Cordless Phone

    The charging unit and plug-in power supply vary from country to country. Software New phone software can simply be updated during operation using automatic firm- ware updates, reducing maintenance costs as a result. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 111: Battery

    1. If necessary, remove the fitted clamp. 2. Fit the battery cover as described for the standard battery. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 112 The standby and talk times are also reduced by high loudspeaker or ring tone volumes, frequently used keypad and display back- lighting, and activated vibra alarms and Bluetooth mode. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 113: Carry Clip Or Swivel Clip

    The top part of the carry clip has two openings. You can feed the bottom end of the carry strap through these openings (detach the carry clip first before fitting the strap). Carry straps are optionally available. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 114: Usb And External Charging Socket

    Once it has been deleted or formatted, the card can no longer be used in your phone. Ask your system administrator from which device hardware/software release the microSD card is supported. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 115: Logging Your Phone On

    A registration entry contains, among others, a system name (e.g. A,B,C). If your phone is registered with several systems, the name of the active system is shown on the display. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 116: Further Information

    Technical data............... 119 Aastra 620d...

  • Page 117: Troubleshooting

    Phone calls can be made, but no names are displayed; the key configuration is missing, and the phone does not respond to function commands Restricted mode following a software update without update licence. Note: For all other messages, faults and questions you may have, contact your system administrator. Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 118: Communication System And Software Versions

    The corresponding text sections are identified by a letter inside square brackets [a]. The list below indicates which system versions support the relevant features. Contact your system administrator for more information. R1.2 R2.0 R3.0 Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 119: Technical Data

    Power battery: up to 24 hours Operating time, standby Standard battery: up to 100 hours Power battery: up to 200 hours Charging time in the charging unit 2 hours for fully charged state Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 120 Charging unit without plug-in power supply Length x Width x Depth: 76 x 75 x 24 mm 40 g Power supply ID: 23-00-1061-00 or 23-00-1089-00 ID: 23-00-1089-00 Surface finish (sides and front) Silicone treated Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...

  • Page 121: Index

    Index Inserting the standard battery ......111 Bluetooth®: Aastra Alarm Server ............74 Activate Bluetooth device ........88 Absence information ............54 Activate Bluetooth mode ........88 Accessories (Safety information) ........ 7 Brokering ................48 Actions following an alarm ........63 Alarm: Range alarm ..............82 Call duration ..............24 Server alarm ..............82...
  • Page 122 Functions: Digit keys ................30 formulating ............106 Dimensions ..............120 Direct call answer ............83 Direct response ...............74 Hands-free ................26 Discreet ring ..............86 Hands-free mode and Ringing tone Display ................84 (Safety information) ............6 Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 123 .........64 Recording .................11 using a headset ............27 Redial ................25 with supplementary features ......35 Registering your phone on the system ....115 Making: Registration ..............115 a call ................36 Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 124 System busy beep ............82 System registrations .............93 Technical data .............. 119 Text message: reading ................61 sending ...............60 Text mode .................31 Third-party phone ............64 Tracking ................66 Trademarks ...............10 Transferring a call partner ...........49 Troubleshooting ............117 Aastra 620d eud-1291/1.2 – R3.0 – 04.2013...
  • Page 125 Conformity Aastra Telecom Schweiz AG hereby declares that • the Aastra 400 products conform to the basic requirements and other relevant stipulations of Directive1999/5/EC. • all our products are manufactured in conformity with RoHS (2011/65/EU). The product-specific declarations of conformity can be found on the Aastra DocFinder: www.aastra.com/docfinder.

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