Juniper mesa 4 User Manual
  1. Manuals
  2. Brands
  3. Juniper Manuals
  4. Tablet
  5. mesa 4
  6. User manual
Juniper mesa 4 User Manual

Juniper mesa 4 User Manual

Hide thumbs Also See for mesa 4:
Table of Contents

Advertisement

Quick Links

Download this manual
U S E R ' S M A N U A L

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the mesa 4 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Juniper mesa 4

Summary of Contents for Juniper mesa 4

  • Page 1 U S E R ’ S M A N U A L...
  • Page 2 Corporation in the United States and/or other countries. The Bluetooth word mark is owned by the Bluetooth SIG, ® Inc. Any use of such marks by Juniper Systems, Inc. is under license. Disclaimer The names of other companies and products mentioned herein may be the trademarks of their respective owners.

  • Page 3: Table Of Contents

    1.1.1 The Anatomy of the Mesa 4 ........
  • Page 4 2.13.4 Power Off the Mesa 4 ........
  • Page 5 4.1 Storing the Mesa 4 and Battery Pack ....... .55...
  • Page 6 Getting Started...

  • Page 7: Getting Started

    1. Getting Started 1.1 Overview The Mesa 4 Rugged Tablet™ from Juniper Systems has the Windows 11 Pro operating system. Standard features include a 7 in. display, capacitive touchscreen, keypad, front and rear cameras, Bluetooth , GPS/GNSS receiver, and Wi-Fi.
  • Page 8 7 Hand strap attachment 4 Battery compartment points (two on each side) Connector Ports 7 Connector port protector 8 USB-C 9 USB-A 10 12 V DC power input jack 11 Storage slot for fine-tip stylus 9 10 Mesa 4 Rugged Tablet User’s Manual...

  • Page 9: Perform Initial Tasks

    1.2 Perform Initial Tasks When you receive your Mesa 4, perform the tasks outlined in this section before first use. 1.2.1 Review Documentation This user’s manual and other documents, such as release notes, are available on our website at https://junipersys.com/ support/mesa-4/documentation.

  • Page 10: Set Up Windows

    3. Replace the door and press down on it until the latch pops into the locked position. 4. Charge the Mesa 4 with the AC wall charger that came with the Mesa 4 or a USB-C cable. AC wall charger—Attach the appropriate plug „...

  • Page 11: Attach The Hand Strap

    1.2.4 Attach the Hand Strap A hand strap is included with the Mesa 4. This allows you to securely hold the Mesa 4. To attach the hand strap, fasten it to the two attachment points on the left or right side of the tablet, as shown in the images below.
  • Page 12 Mesa 4 Rugged Tablet User’s Manual...
  • Page 13 Standard Features...

  • Page 14: Standard Features

    This chapter discusses the standard features included with every model of the Mesa 4 Rugged Tablet™. 2.1 Display The Mesa 4 has a bright color display and capacitive touchscreen with a diagonal viewing area of 7 inches (178 mm). You can adjust the display settings, including the brightness, night light, and battery saver.

  • Page 15: Automatically Adjust Display Brightness

    Move the Brightness slider to adjust the brightness of the display. 2.1.2 Automatically Adjust Display Brightness The ambient light sensor on the front of the Mesa 4 measures the light around your device and automatically adjusts the brightness of the display based on the lighting.

  • Page 16: Camera

    2.2 Camera The Mesa 4 has a 13 MP rear-facing camera with auto focus and flash and 5 MP front-facing camera. You can capture both still images and videos using the camera application. Other options include a timer and brightness settings.

  • Page 17: Keypad Settings

    The About screen also contains the regulatory information for the Mesa 4. 2.3.2 Keypad Settings From the Keypad screen in the Device Settings app, customize the keypad backlight brightness, program the keypad buttons, and restore the default keypad settings.
  • Page 18 Timeout and select the amount of time that the keypad remains lit after it is inactive. Programmable Keys The Mesa 4 has a power/suspend key, Windows key, and three programmable keys that can be used for various functions, such as turning up or down the volume, opening the camera, capturing screenshots, or closing an app.
  • Page 19 Power off. • Hold for 10 or 20 seconds: Electrically disconnect the battery pack(s). (See “2.15 Mesa 4 is Locked Up” on page 29.) To assign a new function to a programmable key, From the Device Settings app, tap Keypad.

  • Page 20: Touchscreen Profile Settings

    (default), Finger, Fine Hard-Tipped Stylus, Glove, Wet and Finger, and Wet and Stylus. Using the Mesa 4 in Wet Conditions When using the Mesa 4 in wet conditions, keep the Mesa 4 tilted at a 30° angle to prevent water from pooling on the screen.

  • Page 21: Led Activity Indicators

    Turns on when the tablet is plugged in for charging but the batteries are full (not charging) and the device is running or put to sleep. If you shut down the Mesa 4, the red LED light turns off. Red LED, blinking ■...

  • Page 22: Connector Ports

    20 V with a minimum of 30 Watts. 2.6 Micro SD and Nano SIM Cards The Mesa 4 has slots for an SD card and a SIM card located in the battery compartment. The card slots hold the cards Mesa 4 Rugged Tablet User’s Manual...

  • Page 23: Audio Features

    2. Remove the battery door. (See “1.2.2 Install and Charge the Battery Pack” on page 4.) CAUTION: The Mesa 4 is not sealed against water and dust when the battery pack and battery door are not installed properly.

  • Page 24: Rugged

    To calibrate the compass, Open an app that uses the compass. 2. Move the Mesa 4 around in the air so that it is oriented in different directions and angles. An effective method is to move the Mesa 4 back and forth making a sideways figure eight for approximately 30 seconds.

  • Page 25: Bluetooth

    2.10 Bluetooth Wireless Communication ® The Mesa 4 has built-in Bluetooth wireless technology, ® allowing you to connect to other wireless devices with Bluetooth technology. 2.10.1 Turn On or Off Bluetooth To turn on or off Bluetooth, use one of the following methods.

  • Page 26: Pair A Bluetooth Device

    Bluetooth, but the other device may not.) 3. Turn on the Bluetooth on both devices. 4. On the Mesa 4, tap the Network, Sound, or Battery icons on the right side of the taskbar. 5. Tap the arrow on the Bluetooth quick setting.

  • Page 27: Connecting To A Wi-Fi Network

    2.11.1 Connecting to a Wi-Fi Network To connect to Wi-Fi, the tablet must be in the range of a Wi-Fi access point. When Wi-Fi is turned on, the Mesa 4 automatically scans the area for available Wi-Fi networks. To connect to a Wi-Fi network, Tap the Network, Sound, or Battery icons on the right side of the taskbar.

  • Page 28: Gnss Settings

    The GNSS internal antenna is at the top of the device under the Mesa 4 label and works with the tablet in portrait or landscape view. Putting your hand or another object over the antenna area reduces accuracy. The more items between the antenna and the satellites, the lower the accuracy.
  • Page 29 The default NMEA sentences are good for basic location applications. Tap Reset Settings to expand the Reset Settings section. • Tap Reset to reset the GNSS receiver. • Tap Restore to restore the default GNSS settings. Mesa 4 Rugged Tablet User’s Manual...

  • Page 30: Gnss Support

    NMEA Port (COMx), where “x” is the port number allocated on your device. 2.13 Power Management The Mesa 4 runs on battery power. The tablet uses a rechargeable, Li-ion battery pack and an optional non- removable, internal battery pack. Mesa 4 Rugged Tablet User’s Manual...

  • Page 31: Charging The Battery Pack(S)

    Charge the battery packs with the AC wall charger that came with the Mesa 4 or a USB-C cable. CAUTION: The power source must have 12 V output and be 30 W or higher to power the tablet and charge the batteries at the same time within a four to six hour time frame.
  • Page 32 The tablet does not depend on the battery to store the data for extended periods. If the Mesa 4 battery reaches a very low charge, the tablet hibernates to prevent further drain on the battery. To exit hibernate mode, charge the Mesa 4.

  • Page 33: Battery Life

    CAUTION: Only use batteries designed for the Mesa 4 from an approved vendor. Using non-approved batteries may void your tablet warranty. The Mesa 4 must be returned to a certified repair center to replace the optional internal battery.

  • Page 34: Task Manager

    5. Take out the removable battery pack and store it in a cool, dry location. 6. When you are ready to power on the Mesa 4, replace the battery pack. Plug in the tablet with the AC wall charger or USB-C cable and press the power button.
  • Page 35 Ten-Second Shutdown If the Mesa 4 has been locked up for at least five minutes, disconnect the Mesa 4 from all external power, including an AC wall charger, a USB-C cable, or a dock. Force the hardware to shut down by holding the power button for 10 seconds.
  • Page 36 Mesa 4 Rugged Tablet User’s Manual...
  • Page 37 Optional Features Accessories...

  • Page 38: Optional Features And Accessories

    3. Optional Features and Accessories This chapter discusses the optional features that can be included with the Mesa 4 Rugged Tablet. 3.1 4G LTE Data Modem The 4G LTE data modem adds Wireless Wide Area Network data modem capability. This modem supports all major service providers in North America, Europe, and many other regions of the world.

  • Page 39: Barcode Imager

    Mesa 4. Access the barcode imager from the Barcode Connector™ utility, a program included with the barcode imager. The barcode imager is located on the top of the Mesa 4 when in portrait mode. If the utility is not available, download it from https:// junipersys.com/support/article/13028.

  • Page 40: Barcode Connector Settings

    3.2.2 Barcode Connector Settings From the Barcode Connector toolbar, you can open screens to customize barcode settings, such as scanning preferences, data format, and barcode types. To expand or collapse the toolbar, tap the menu button Mesa 4 Rugged Tablet User’s Manual...
  • Page 41 The keypad button and keyboard wedge function while the app is minimized. User Settings Tap User to open the User screen and define user settings, such as the scan button, scan time, copy method, and keyboard wedge method. Mesa 4 Rugged Tablet User’s Manual...
  • Page 42 When you press the scan button, the module scans for tags. Picklist Mode Select Enable picklist mode to allow the barcode module to decode barcodes aligned with the center of the laser aiming pattern. Mesa 4 Rugged Tablet User’s Manual...
  • Page 43 Tap Reset Settings to reset the Reset to Default Barcode Barcode Connector utility to the Settings default settings. Data Format Tap Data Format to open the Data Format screen and set the assigned prefix and suffixes for the barcode. Mesa 4 Rugged Tablet User’s Manual...

  • Page 44: Reading A Barcode

    3. Aim the barcode imager at the barcode. The distance required between the barcode and Mesa 4 varies depending on the barcode being read. 4. Aim the red LED at the barcode.

  • Page 45: Barcode Types

    3.2.4 Barcode Types The Mesa 4 barcode imager reads the following barcode types. 1D Barcodes Code 39 Code 128 UPC-A Mesa 4 Rugged Tablet User’s Manual...

  • Page 46: Troubleshooting The Barcode Imager

    If the barcode imager is not functioning correctly, reset it to factory default settings. Open the Barcode Connector utility. 2. Scan the Set Factory Default barcode (shown below). 3. Open the User screen, and tap Reset Settings. 4. Close the Barcode Connector utility. Mesa 4 Rugged Tablet User’s Manual...

  • Page 47: Pistol Grip

    The Pistol Grip reduces strain and maximizes productivity for heavy barcode scanning applications. The grip meets MIL-STD-810G. Note: For compatibility with the Pistol Grip, the Mesa 4 must have the electrical contacts on the case back. 3.3.1 To Use the Pistol Grip To use the Pistol Grip, Place the Mesa 4 with the back side up.

  • Page 48: Holster

    To perform a scan test, Open the RFID Connector utility. 2. Hold the Mesa 4 with the display side toward you and an RFID tag in front of the RFID reader. 3. From the Home screen, tap Scan. If the scan is successful, the data appears in Scan Data.

  • Page 49: Rfid Reader Settings

    RFID Connector utility when you login to the tablet. ■ Select Start RFID Connector minimized to open and minimize the RFID Connector utility when you login to the tablet. The keypad button and keyboard wedge function while the app is minimized. Mesa 4 Rugged Tablet User’s Manual...
  • Page 50 User Settings Tap User to open the User screen. Change the RFID settings to fit your application. Setting Action General Select when you would like the device to beep. Mesa 4 Rugged Tablet User’s Manual...
  • Page 51 P1 a different function in Device Settings. After the RFID Connector closes, P1 reverts to its other assigned function. Tag Type Select Gen 2 or ATA if the device has an ATA license. Mesa 4 Rugged Tablet User’s Manual...
  • Page 52 The Mesa 4 regulatory threshold is the same as the maximum power of the RFID module, so this number will always be zero.

  • Page 53: Read An Rfid Tag

    2. Open the document that you want to receive the tag data and put the cursor in the desired location. 3. Hold the Mesa 4 with the display facing you and the tag in front of the RFID reader. The RFID reader is internal and roughly two inches to the right of the rear-facing camera lens.
  • Page 54 RS-232 Port Turn on or off the power to the port. Power off the port if no RS-232 device is connected to the Mesa 4. The port pins corrode more quickly when the port has power but is not connected to a device.

  • Page 55: Vehicle Dock

    DTR signal de-asserts, the port is powered off. 3.6 Vehicle Dock The Vehicle Dock securely holds the Mesa 4 in place in vehicle-type settings. The dock has a locking mechanism with a unique key for security. (Duplicate keys can be made for fleets.)

  • Page 56: Mounting System

    4. Press the lock bar down until it engages the Mesa 4. 5. Push the lock button in. The Mesa 4 is now locked in the dock and cannot be accidentally removed. 6. To remove the Mesa 4, turn the key until the lock button pops out.
  • Page 57 The LED indicates the charging status: Blinking, slowly—The battery pack is charging. ■ Solid, on—The battery pack is fully charged. ■ Off—There is no power to the Battery Charger. The ■ battery is not charging. Mesa 4 Rugged Tablet User’s Manual...
  • Page 58 Mesa 4 Rugged Tablet User’s Manual...
  • Page 59 Storage, Maintenance, and Recycling...

  • Page 60: Storage, Maintenance, And Recycling

    Charge the tablet each night or weekend when it is in sleep mode. If the Mesa 4 battery reaches a very low charge, the tablet automatically hibernates to prevent further drain on the battery.

  • Page 61: Recycling The Mesa 4 And Batteries

    4.4 Recycling the Mesa 4 and Batteries When the Mesa 4 and Li-ion battery packs for your Mesa 4 reach the end of their service life, do not dispose of them in municipal waste. Always dispose of waste equipment at a designated electrical equipment recycling collection point.
  • Page 62 Mesa 4 Rugged Tablet User’s Manual...
  • Page 63 Warranty and Repair Information...

  • Page 64: Warranty And Repair Information

    5. Warranty and Repair Information 5.1 Limited Product Warranty 5.1.1 Two Year Warranty Juniper Systems, Inc. (“JS”) warrants that the Mesa 4 Rugged Tablet and optional internal battery shall be free from defects in materials and workmanship, under normal intended use, for a period of 24 months from the date of...

  • Page 65: Remedy

    JS will, at its option, repair the defect or replace the defective part or product. Replacement products may be new or reconditioned. JS warrants any replaced or repaired product for a period of ninety (90) days from the date of Mesa 4 Rugged Tablet User’s Manual...

  • Page 66: Limitation Of Liability

    International Sale of Goods. The courts of Utah shall have exclusive personal jurisdiction in case of any disputes arising out of or in connection with this warranty. 5.1.7 Warranty Repairs Warranty information for the Mesa 4 Rugged Tablet is located on our website at https://junipersys.com/support/ mesa-4/my-product then Warranty.

  • Page 67: Complete Care Service Plans

    Warranty/Complete Care Options or Warranty/Complete Care Terms and Conditions. 5.3 Repairs, Upgrades, and Evaluations CAUTION: Do not attempt to repair the Mesa 4 yourself. This action voids the warranty. Information about repairs, upgrades, and evaluations is Mesa 4 Rugged Tablet User’s Manual...

  • Page 68: System Information For Your Mesa 4

    5.4 System Information for your Mesa 4 You might be asked to provide additional information about your Mesa 4 when you contact a repair center. To view information like the operating system edition, OS build and serial number, open Device Settings. For additional information, open Settings and select System >...
  • Page 69 Warnings, Regulatory Information, Licensing...

  • Page 70: Warnings, Regulatory Information, Licensing

    6. Warnings, Regulatory Information, Licensing 6.1 Product Warnings Follow the warnings listed below to use the Mesa 4 and accessories safely. 6.1.1 Battery Warnings WARNING! This device comes with a lithium-ion rechargeable battery pack. To reduce the risk of fire or burns, do not disassemble, crush, puncture, short external contacts, or expose the battery pack to fire.

  • Page 71: Wall Charger Warnings

    Using any other external power source can damage your product and void your warranty. 6.2 Regulatory Information To access the regulatory information for the Mesa 4, go to Device Settings > About > Regulatory. Mesa 4 Rugged Tablet User’s Manual...

  • Page 72: Certifications And Standards

    Consult the dealer or an experienced radio/TV technician for help. ■ In compliance with the FCC rules, 47 CFR 15.21, the user must be notified that changes or modifications to the Rugged Tablet that are not expressly approved by the Mesa 4 Rugged Tablet User’s Manual...

  • Page 73: Canada

    Lorsque ce produit est connecté à un point d’accès qui fonctionne dans cette gamme de fréquences, ou lorsque vous utilisez le mode ad-hoc, l’utilisation de ce produit est limitée à une utilisation en intérieur. Mesa 4 Rugged Tablet User’s Manual...

  • Page 74: Radio Frequency Safety

    EU Directive 2014/53/EU. Declaration of Conformity The Declaration of Conformity for CE Marking is available at: http://www.junipersys.com/doc 6.3.5 Restricted Materials Conformity The Mesa 4 conforms to the following restricted materials regulations: ■ RoHS 2011/65/EU and 2015/863 ■ REACH 1907/2006 (Article 33, Article 67) ■...

  • Page 75: Licensing Information

    MPEG-2 patent portfolio, which license is available from MPEG LA, LLC, 6312 S. Fiddlers Green Circle, Suite 400E, Greenwood Village, Colorado 80111 U.S.A. Windows 11 is automatically updated, which is always enabled. Additional requirements may apply over time for Mesa 4 Rugged Tablet User’s Manual...
  • Page 76 For additional information, see www.microsoft.com/ en-us/windows/windows-11-specifications. Updates require high-speed internet and Microsoft account. Set up may require significant download; ISP fees apply. Cortana is available in select countries; experience may vary by device. Mesa 4 Rugged Tablet User’s Manual...
  • Page 77 Specifications...

  • Page 78: Mesa 4 Rugged Tablet Specifications

    • Durable, chemical- and shock- resistant design • Easy-to-grip, impact-absorbing, over molded bumpers • Three mounting points on the back are size #4-40 UNC with a maximum depth of 3/16 in. (4.76 Mesa 4 Rugged Tablet User’s Manual...
  • Page 79 50% of runtime and hot-swap capability; not user replaceable or accessible Ports • Power input jack (10 V–21.25 V, nominal 12 V DC) • USB-A (1x USB 3 SuperSpeed) • USB-C (1x USB 3 SuperSpeed+) Mesa 4 Rugged Tablet User’s Manual Appendix 7 Specifications...
  • Page 80 Specifications 122°F (-20°C to 50°C). • Storage temperature: -22°F to 158°F (-30°C to 70°C) • Battery charging temperature: 32°F to 122°F (0°C to 50°C) Shock • Withstands multiple 4 foot Resistance drops to concrete Mesa 4 Rugged Tablet User’s Manual...
  • Page 81 4’ (1.2 m) onto concrete, test procedure IV • Designed to meet MIL-STD-810H test procedures: Method 500.5 Low Pressure (altitude) Method 503.5 Temperature Shock Method 506.5 Rain Method 507.5 Humidity Method 510.5 Sand and Dust Method 516.6 Shock Mesa 4 Rugged Tablet User’s Manual...
  • Page 82 ® • IP68 water resistant and dust proof • Designed to MIL-STD-810G • RoHS 2 compliant • Mesa 4 is certified on AT&T networks • MIL-STD-461F: Minimum Safe Separation Distance Exceptions HERO Unsafe: 10 ft (3 m) HERO Susceptible: 5 ft (1.5 m) HERO Safe: 1 ft (0.3 m)
  • Page 83 SPECIFICATION Configurations All models and features for the Mesa 4 are configured for United States/ Canada, European Union, or Australia. Mesa 4 has a Quectel receiver and integrated antenna with optional external antenna port. The following configurations are available: • Storage: 128 GB or 256 GB SSD •...
  • Page 84 (optional) antenna • Region-specific frequency (866 MHz or 920 MHz) • EPCglobal Gen 2 (ISO 18000-6C) protocol support • Wide output range (0–30 dBm) • Read range depends on device/ tag orientation and antenna Mesa 4 Rugged Tablet User’s Manual...
  • Page 85 - Input: 100-240 V AC, 50/60 Hz, 0.8 A - Output: 12 V DC, 2.5 A • Capacitive fine-tip stylus with tether • Quick Start Guide • User’s Manual (on our website) • Two-year warranty on Mesa 4 Mesa 4 Rugged Tablet User’s Manual...
  • Page 86 4G LTE Data Modem - Additional Information MODE MODEL/REGION FREQUENCY BANDS Global 1–5, 7, 8, 12–14, 18–20, 25, 26, 28, 29, 32, 38–41, 66, 71 WCDMA/ Global 1, 2, 4, 5, 6, 8, 9, 19 HSPA FirstNet North America Mesa 4 Rugged Tablet User’s Manual...
  • Page 87 Index...
  • Page 88 Optional 81 Standard 80 AC Wall Charger 66 Ambient Light Sensor 2 , 10 , 75 Anatomy of the Mesa 4 2–3 Audio Features 18 Microphone 19 Speaker 18 , 75 Barcode Connector Utility 34 , 39 , 41 , 42 , 80...
  • Page 89 Set up a Data Account 33 Install the SIM Card 34 Data Storage 73 Declaration of Conformity 69 Display 74 Brightness 9 , 74 Resolution 74 Viewing area 74 Display and Touchscreen Backlight 12 Brightness 9 Mesa 4 Rugged Tablet User’s Manual...
  • Page 90 Language Installs 73 LED Activity Indicators 16 , 52 Light Sensor 2 , 10 , 75 Limitation of Liability 61 Locked Up 29 LTE Device 2 , 33 , 75 , 78 , 79 , 81 Mesa 4 Rugged Tablet User’s Manual...
  • Page 91 Charging Battery Packs 51 Product Warnings 65 Programmable Keys 13 , 14 , 74 Quectel 25 , 78 RAM 78 Recycling the Mesa 4 and Batteries 56 Removable Battery Pack 3–5 , 4 Repair System Information 63 Repairs, Upgrades, and Evaluations 62...
  • Page 92 GPS/GNSS Receiver 22 LED Activity Indicators 16 Rugged 19 Sensors 19 Wi-Fi Network 22 Storage 78 Storing the Mesa 4 28 , 55 Stylus 3 Stylus Storage Slot 2 Tether 6 System Information 63 Mesa 4 Rugged Tablet User’s Manual...
  • Page 93 Warranty 59–62 , 77 Exclusions 59 Limitation of Liability 61 Remedy 60 Repairs 61 Services 62 Warranty Exclusions 59 Wi-Fi Wireless Communication 21 Connecting to a Wi-Fi Network 21 Windows 11 15 , 70 Mesa 4 Rugged Tablet User’s Manual...
  • Page 94 Mesa 4 Rugged Tablet User’s Manual...

Table of Contents