Juniper MESA User Manual
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Juniper MESA User Manual

Juniper MESA User Manual

Rugged notepad
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Summary of Contents for Juniper MESA

  • Page 1 owner’s manual...
  • Page 2 Bluetooth word mark is owned by the Bluetooth SIG, Inc. ® and any use of such marks by Juniper Systems, Inc. is under license. Acrobat and Reader are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries.

  • Page 3: Table Of Contents

    Connector Module Audio Features Programs and Settings The Home Screen On-Screen Keyboard Suspend, Reset, Power Off, and Restore the Mesa Subdued Lighting (Tactical) Mode Communicating with a Desktop Computer Getting Started Screen and Online Help Information for Software Developers Bluetooth Wireless Communication...
  • Page 4 Sample 1D Barcodes Sample 2D Barcodes RFID Reader Using the RFID Reader RFID Connector Utility Storage, Maintenance and Recycling Storing the Mesa and Battery Pack(s) Protecting the Touchscreen Cleaning the Mesa Recycling the Mesa and Batteries Warranty and Repair Information Extended Warranties...

  • Page 5: Getting Started

    Getting Started The Anatomy of the Mesa Performing Initial Tasks...

  • Page 6: The Anatomy Of The Mesa

    Mesa Rugged Notepad The Mesa Rugged Notepad™ from Juniper Systems is designed for collecting data in rugged environments. Features include: Microsoft Windows Embedded Handheld 6.5.3 ® ® „ Large daylight readable VGA display „ Large on-screen buttons for touch-friendly operation „...
  • Page 7 Mesa Back View: Battery Compartments, Card Slots 1 Camera lens (Geo model) 2 Battery door with quarter turn latches 3 Battery compartment #2 (battery pack installed) 4 Mobile Dock connections 5 Connector protector 6 SIM card slot 7 SD card slot...

  • Page 8: Performing Initial Tasks

    It is also available in the following languages: French, German, Spanish and Portuguese (Brazilian). Before you set up the Mesa, you can download the operating system and documentation in another language as follows: Insert the Documentation CD (if provided with the Mesa) „...
  • Page 9 Compare version numbers to see if you have current files. Apply a Screen Protector Before using the Mesa, apply a screen protector to the surface of the touchscreen to protect it and make it scratch-proof. Screen protectors are included with the Mesa. Refer to the installation instructions in the package for specific details.
  • Page 10 4. Never use sharp objects to adjust or remove the screen protector. Charge the Battery Pack(s) Install and charge the Li-Ion battery pack(s). The Mesa is designed to use 1 or 2 battery packs. Using two battery packs extends the operating time of the unit. Geo 3G models should always use two battery packs.
  • Page 11 CAUTION: The Mesa is not totally sealed against water and dust when battery doors are not installed and properly latched. 4. Plug the AC wall power charger that came with the Mesa into a wall socket. Plug the other end into the DC power jack on the Mesa.
  • Page 12 Perform Set Up 1. The Mesa powers on and begins the startup process. A progress indicator is shown on the screen. 2. Follow the on-screen instructions. 3. The Clock and Alarms control panel is shown. Adjust the time zone, date and time if necessary and tap OK.
  • Page 13 Adjust the Hand Strap A hand strap is included with the Mesa. It is attached to the left side of the Mesa along with a stylus, leaving your right hand free to operate the Mesa. Put your hand between the strap and the Mesa from the front and adjust the hand strap to fit securely against the back of your hand.
  • Page 14 Review the Manual Once you have attached a screen protector, charged the battery pack(s), and adjusted the hand strap the Mesa is ready to use. Review the rest of this manual to learn about the functionality of the Mesa. Mesa Rugged Notepad Owner’s Manual...

  • Page 15: Hardware Components

    Hardware Components Navigating Around Your Mesa Home Screen and Windows Start Menu Display and Touchscreen Keypad Features Power Management LED Activity Indicators SD Cards Connector Module Audio Features...

  • Page 16: Navigating Around Your Mesa

    ® enhances the Mesa’s ability to recognize touch gestures, making it easy to use a finger to navigate. The Mesa buttons can also be used. Navigation options vary depending on the screen you are on. Here is a partial list of options: Vertical and Horizontal Movement 1.

  • Page 17: Home Screen And Windows Start Menu

    Home screen button. The Windows Start menu gives you access to all of the applications on the Mesa. You can get to it from any screen by pressing and holding the Home screen button or tapping the Windows soft key (tile) on the display.

  • Page 18: Display And Touchscreen

    Display and Touchscreen The Mesa has a bright color display and touchscreen with a diagonal viewing area of 5.7 inches (145 mm). It is easy to view outdoors and sealed against water and dust. Adjusting Display Settings To adjust the default display settings including the text size, alignment and orientation, go to the Screen control panel, Start >...
  • Page 19 Disabling and Enabling the Touchscreen You can disable the touchscreen. This is useful when you are running an application and you want to see the screen, but you want to avoid accidental touchscreen activation. The touchscreen can also be disabled for cleaning purposes. Methods to disable and enable the touchscreen: Press and hold the screen orientation button „...

  • Page 20: Keypad Features

    The display has a minimum brightness setting that it dims to when the Mesa is not in use. Power is conserved, yet the display is still partially visible. Adjust the dim time interval and setting as needed. To use the Mesa, tap on the display to bring the display backlight back up to the brightness setting.
  • Page 21 Buttons and their functions: Button Press and Release Press and Hold Camera (Geo models) or Task Manager Pictures and Videos (Std) Notes Record Audio Note (press and hold to record, press to stop) Screen Brightness Down <Repeat Key> Screen Brightness Up <Repeat Key>...
  • Page 22 Started is not on your Home screen, go to Start > Settings > Personal > Buttons. Select Configure Buttons from the list. A list of default button assignments is displayed. 2. Scroll to the bottom of the screen. Select the shortcut to Settings > Personal > Buttons. Mesa Rugged Notepad Owner’s Manual...
  • Page 23 3. A list of reassignable buttons is shown in 1. Select a button. Select the button you want to reassign. 4. Select the down arrow button shown in 2. Assign a program. 5. A list of programs is shown. Select the program you want to reassign to the selected button.

  • Page 24: Power Management

    We recommend that you keep the Mesa battery pack(s) charging when they are not in use for up to two weeks. When you plug the Mesa into the wall charger that comes with the Mesa or the optional Travel Charger, the batteries are prevented from being overcharged.
  • Page 25 Go to the Advanced set up screen to select how long the Mesa should stay on when it is not in use. As mentioned under “Adjusting the Backlight,” dimming the display backlight saves battery power.

  • Page 26: Led Activity Indicators

    1 (for SD and SDHC memory cards only). To insert or remove a card follow these steps: 1. Suspend or power off the Mesa if the only power source is from a battery pack in battery compartment 1. 2. Loosen the screws to battery compartment 1 and remove the door.

  • Page 27: Connector Module

    5. Replace the battery pack and attach the battery door. 6. Resume the Mesa if it was suspended in step 1. Connector Module The Mesa has the following jacks and connectors: Power input jack, 12 VDC for power input and battery „...

  • Page 28: Audio Features

    Audio Features The Mesa has a speaker, microphone, and audio jack. To adjust audio settings, select the top title bar, then the speaker icon from the horizontal-scrolling list that appears. You can also go to Start > Settings > System > Audio. The Audio control panel appears.

  • Page 29: Programs And Settings

    Programs and Settings The Home Screen On-screen Keyboard Suspend, Reset, Power Off, Restore the Mesa Subdued Lighting (Tactical) Mode Communicating with a Desktop Computer Getting Started Screen and Online Help Information for Software Developers...

  • Page 30: The Home Screen

    This chapter discusses the Mesa Rugged Notepad programs and settings. The Home Screen The Home screen is your main control center for the Mesa. View vital system information and quickly access functions and applications that are frequently used. The default home screen for a basic unit is shown below.
  • Page 31 larger, touchable icons in a horizontal-scrolling bar. Select a function to view the settings and adjust them as desired. Title Bar Pop Up Status Icon Bar Dashboard The dashboard consists of a background image and up to six dashboard gadgets that serve as functional indicators and control buttons.
  • Page 32 3G Data Modem (Geo model with cell modem): Shows the on/off state of the optional cellular modem. Texting (Geo model with cell modem): Shows the current number of unread text messages. Mesa Rugged Notepad Owner’s Manual...
  • Page 33 Gadget Color Indicators Wi-Fi, Bluetooth, GPS and 3G data modem gadgets indicate status using these colors: Gray: Off or inactive Yellow: Partial state (getting satellite fix, etc.) Green: Active and available Blue: Notification state (on or connected) Red: Error state, powering up or down, no GPS fix, or unavailable (3G data modem is red when power is changing from on/off.
  • Page 34 Tap on tiles to perform actions or open associated menus or set up screens. You can also press the left soft key (button) on the Mesa’s bottom navigation keypad to select the tile in the second position and the right soft key to select the tile in the fourth position.

  • Page 35: On-Screen Keyboard

    Letter Recognizer, Transcriber and Mega Keys Night, press and hold the keyboard tile . If the keyboard option is changed, Mega Keys is automatically selected when the Mesa is reset. To turn the on-screen keyboard off, press the keyboard tile. Ch 3 Programs and Settings...
  • Page 36 A calculator is available from the numeric screen. Press the „ Calc key to launch the calculator application. The backspace and the space keys can be repeated by „ pressing and holding on those keys. Mesa Rugged Notepad Owner’s Manual...

  • Page 37: Suspend, Reset, Power Off, And Restore The Mesa

    Suspend, Reset, Power Off, and Restore the Mesa Use the power button and the power menu to suspend, reset, power off or restore the Mesa. To access the Power Button menu, press and hold the power button. Suspending and Resuming the Mesa We recommend suspending your Mesa if you plan to turn it off for less than two weeks.
  • Page 38 Resetting the Mesa It can be helpful to reset the Mesa when it is unresponsive, slow, or programs won’t launch. You may be asked to perform a reset when an application is installed. CAUTION: Be aware that during a reset, applications are terminated and unsaved work may be lost.

  • Page 39: Subdued Lighting (Tactical) Mode

    2. As soon as the screen goes blank, press and hold the buttons simultaneously. The first tick mark on the screen lights up and the Mesa looks to see if these keys are being pressed. If they are, the backlight dims and the boot process stalls until all these keys are released.

  • Page 40: Communicating With A Desktop Computer

    Backlight control panel, Start > Settings> System > Backlight. Adjust the sliders as needed. Changes affect all operations. Communicating with a Desktop Computer The Mesa can connect to a desktop or laptop computer allowing you to synchronize information and download software and files. Installing the Software Install free synchronization software from Microsoft on your desktop computer.

  • Page 41: Getting Started Screen And Online Help

    Establishing a Partnership 1. Plug the USB Client end (mini B) of the USB communications cable into the Mesa. 2. Plug the USB Host end (full size A) of the USB communications cable into your desktop computer. 3. Establish an ActiveSync® or Windows Mobile Device ®...

  • Page 42: Information For Software Developers

    & how-to from the list: You must be connected to the internet to access online help. Select from the help topics. Information for Software Developers For Mesa SDK information, go to our website: http://www. junipersys.com/index.php/Juniper-Systems/support/Developers/Mesa- Rugged-Notepad. Mesa Rugged Notepad Owner’s Manual...

  • Page 43: Bluetooth Wireless Communication

    Bluetooth Wireless Communication Creating a Partnership Microsoft Bluetooth Control Panel Serial Device (COM) Control Panel...

  • Page 44: Creating A Partnership

    Creating a Partnership To create a partnership between the Mesa and another device with Bluetooth technology: 1. Turn both devices on. 2. Place them within at least 100 feet (30 meters) of one another.
  • Page 45 The gadget on the Home screen turns green. 4. Tap and hold the Bluetooth icon to bring up the dialog box shown below. Ch 4 Bluetooth Wireless Communication...

  • Page 46: Microsoft Bluetooth Control Panel

    Set up a Bluetooth device or Set up a Bluetooth COM Port. You can also go to Start > Settings > Connections. Note: If the Bluetooth radio is turned on and then the Mesa is suspended, wireless Bluetooth turns off to save battery power. When the Mesa resumes (turns on), the radio turns on automatically.
  • Page 47 3. A passcode screen is shown. a. If the device has an assigned passcode, enter the number and press Next. b. If a passcode is required but has not been assigned, enter an alphanumeric passcode between 1 and 16 characters in length. Press Next. c.

  • Page 48: Serial Device (Com) Control Panel

    2. A list of discovered devices is shown. Select the device you want to connect to from the list and tap Connect. A COM port is automatically assigned for the device. You can change it to another COM port. Mesa Rugged Notepad Owner’s Manual...
  • Page 49 3. The Mesa automatically tries to discover the PIN. You might be required to enter a PIN. 4. You should now be connected to the COM device. Ch 4 Bluetooth Wireless Communication...
  • Page 50 Mesa Rugged Notepad Owner’s Manual...

  • Page 51: Wi-Fi Wireless Communication

    Wi-Fi Wireless Communication Connecting to a Wi-Fi Network...

  • Page 52: Connecting To A Wi-Fi Network

    Wi-Fi Wireless Communication The Mesa has built-in Wi-Fi wireless communication to connect to the Internet or a work network Connecting to a Wi-Fi Network To use Wi-Fi, you need to be in range of an access point to make a connection. To actively look for a network connection complete the following steps: 1.
  • Page 53 When the Mesa completes the scan, a list of available networks and their strengths appears on the Wi-Fi Wireless screen. 3. Tap on the network you want to connect to. If you want to add a new network, select Add New from the top of the list.
  • Page 54 Wi-Fi Dialog Box Whenever Wi-Fi is turned on, the following dialog box might pop up indicating the Wi-Fi networks the Mesa has located. You can select a new network and set it up without going to the Wi-Fi control panel. Through the menu button, you can disable this dialog box from popping up in the future.

  • Page 55: Geo Models

    Geo Models Camera...

  • Page 56: Gps

    Mesa Geo Model The Mesa Geo model has GPS with 2 to 5 meter accuracy and a 3.2MP camera. Juniper Geotagging™ gives the Mesa the ability to embed and emboss photos with the date, time and GPS position. A 3G Data Modem is an optional feature.
  • Page 57 A measure of accuracy. The lower the number, the more accurate the fix is. Note: When you suspend the Mesa, the receiver is in a low power mode to retain its almanac. When you resume the Mesa, it takes a few seconds to get a fix. GPS Settings Internal GPS uses COM7 at 38400 baud.
  • Page 58 To use the compass, tap on the compass gadget. This activates the GPS function if it is not already on. Wait until you have a fix. You need to move in a line to get direction information. Mesa Rugged Notepad Owner’s Manual...
  • Page 59 Compass Gadget Functions Compass gadget is turned off. Waypoint tool. Tap it to mark a waypoint. No GPS fix. Arrow keys show your current heading or bearing This flag indicates that you are close to the waypoint. Information about how many feet away you are, the elevation, and degrees is also shown.
  • Page 60 When in this mode an ‘N’ is displayed before the angle. Heading – The arrow icon and angle displayed show the direction to travel to get to the waypoint relative to the Mesa Rugged Notepad Owner’s Manual...

  • Page 61: Camera

    . The camera turns on and the Pictures and Videos application opens. Still images are recorded and stored in the same orientation as the Mesa screen (landscape or portrait, the default). To change the orientation press the rotate screen button.
  • Page 62 Take a picture by pressing the camera button To view your photo library select the Thumbnails soft key. Select the Menu soft key to see a list of options for a particular photo as shown below: Mesa Rugged Notepad Owner’s Manual...
  • Page 63 Geotagging When pictures are geotagged, the date, time, latitude, longitude, file name, and notes can be included with the pictures with the emboss and embed options. Follow these steps: 1. Turn on GPS by tapping the GPS gadget on the Home screen and waiting for a fix.
  • Page 64 Select Video from the Menu soft key. Adjust settings as desired. To take a video, press the camera button to start recording. Press it again to end the video. Sound is recorded along with the video image. Mesa Rugged Notepad Owner’s Manual...
  • Page 65 3G Data Modem Set up an Account with a Wireless Provider Install the SIM Card Set up the Cell Modem Wireless Safety Maintenance of Your Modem...

  • Page 66: Set Up A Data Account With A Wireless Provider

    When you set up your wireless account, you are given a SIM card. To insert or remove a card follow these steps: 1. Suspend or power off the Mesa if there is no battery in compartment 2. 2. The SIM card slot is located in battery compartment 1.
  • Page 67 5. Replace the battery pack and attach the battery door. 6. Resume or power on the Mesa. Note: If the modem was on before shutting the Mesa down to insert the SIM card, you are prompted to configure the data connection when you reboot.

  • Page 68: Set Up The Cell Modem

    . After about 30 seconds it turns green, indicating that the modem is available. Once it is available, configure it to make a connection. Tap and hold the modem gadget to open the Connections control panel. Mesa Rugged Notepad Owner’s Manual...

  • Page 69: Wireless Safety

    Select “Automatically configure connection.” The name of your carrier appears. Tap Next. A progress is shown: on the next screen while your internet settings are configured. You can now access the internet. Open Internet Explorer to test your setup. Connection Problems If the connection fails to automatically configure, there might not be a signal where you are located.

  • Page 70: Maintenance Of Your Modem

    Do not attempt to disassemble the cell modem. There are no „ user serviceable parts inside. Do not place the cell modem alongside computer discs, „ credit or travel cards, or other magnetic media. The modem may affect the information contained on discs or cards. Mesa Rugged Notepad Owner’s Manual...

  • Page 71: 8 Barcode Scanner

    Barcode Scanner Using the Barcode Scanner Barcode Connector Utility Troubleshooting Sample 1D and 2D Barcodes...

  • Page 72: Using The Barcode Scanner

    Mesa. Using the Barcode Scanner To use the Mesa with the barcode scanner, follow these steps: 1. When the Mesa is turned on or power is applied, the Barcode Connector utility automatically opens. If it ™...
  • Page 73 5. Adjust the Mesa hand strap as needed. When you are scanning, you might want to tighten the strap on your hand to make it easier to use. 6. Hold the Mesa as shown in the preceding photograph. Press the scan button to begin scanning. (The notes button is the default scan button.

  • Page 74: Barcode Connector Utility

    Depending on the configuration of your Mesa it either loads automatically when the Mesa is turned on or you can open it from the Mesa Home screen by selecting the Barcode Connector icon Note: If the program gadget does not appear in the favorites bar, tap the Windows soft key and find it in the Windows Start menu.
  • Page 75 While the Barcode Connector utility loads, a progress bar is displayed, then the main Barcode Connector utility screen appears as shown below: Two main functions are accessed from here: 1. Barcode Setup – Use the setup screens to configure the settings of the barcode hardware and Barcode Connector utility.
  • Page 76 The User tab has the following functions: Select Scan Button – Configure which of the four top „ function buttons on the Mesa will be the scan button (notes is the default). Trigger Mode While Holding Scan Button – Select Scan to „...
  • Page 77 The Test tab has the following functions: Scan – Use this function to test the settings and to view „ information about a scanned bar code. Aim the Mesa at a barcode and select Scan. The hardware button can also be used.
  • Page 78 Read the Help on this topic for more information. Consecutive Read Level – Select how many successful „ consecutive reads the barcode must get before being decoded. Read the Help on this topic for more information. Mesa Rugged Notepad Owner’s Manual...
  • Page 79 Data Format Tab The Data Format tab has the following function: Select optional prefixes and suffixes from the Format pull- „ down list to add to the scan data. (If you use a program like Excel, we recommend that you Select <Data><Suffix1> with Suffix1 set to a carriage return (<CR>).
  • Page 80 There are four ways to specify the allowed barcode lengths. „ Let A refer to the first length field and B refer to the second length field. Mesa Rugged Notepad Owner’s Manual...
  • Page 81 1) One Discrete Length – Set A to the discrete length and B to 0. Only barcodes with an exact length of A are decoded. 2) Two Discrete Lengths – Set A greater than B (both non- zero). Only barcodes with lengths A or B are decoded. 3) Length Within Range –...
  • Page 82 2D Code Types Tab The 2D Code Types tab has the following function: 2D Code Types - Enable or disable 2D code types. (Sample 2D bacodes are shown at the end of this chapter.) Profiles Tab Mesa Rugged Notepad Owner’s Manual...
  • Page 83 The Profiles tab has the following functions: Select a Profile to Save or Load - A profile is a saved set of „ settings. To load a profile, select the profile from the drop- down list and select Load. Note: When a setting is changed a hidden profile (called “last user”) is updated.

  • Page 84: Troubleshooting

    Troubleshooting 1 – The Mesa’s pop up status icon bar appears at the top of the screen when I try to scan a barcode. Title Bar Pop Up Status Icon Bar Reason/Solution: If you are using the notes button as the scan button, (the default) it is easy to inadvertently press on the top part of the Mesa’s touchscreen when pressing this button,...
  • Page 85 Mesas. Now all the Mesas can load from Profile 1 to get back to this restore point. 4 – When I read a barcode, the data returned is not correct. Reason/Solution: Ensure that the configurations are set up correctly so you are given the information you need. For example, to read a Code 32 barcode, on the 1D Code Type tab, ensure that Code 39 is selected.

  • Page 86: Sample 1D Barcodes

    They are also called USPS 4CB (located on the Composite/Postal Code Types tab). 12 – CLSI editing has no effect. Reason/Solution: CLSI editing is only supported for 14 character Codabar barcodes. Sample 1D Barcodes Code 39 Code 128 UPC-A Mesa Rugged Notepad Owner’s Manual...

  • Page 87: Sample 2D Barcodes

    Sample 2D Barcodes Aztec Maxicode MicroPDF417 QR Code Ch 8 Barcode Scanner...
  • Page 88 Mesa Rugged Notepad Owner’s Manual...

  • Page 89: 9 Rfid Reader

    RFID Reader Using RFID RFID Utility...

  • Page 90: Using The Rfid Reader

    Mesa. Using the RFID Reader To use the Mesa with the RFID reader, follow these steps: 1. When the Mesa is turned on or power is applied, the RFID Connector utility automatically opens. If it doesn’t, ™...
  • Page 91 The antennas on the Mesa and the RFID tag should face each other. The range varies depending on the type of tag and the location. Press the read button to begin reading the tag. (The camera button is the default read button.

  • Page 92: Rfid Connector Utility

    RFID reader. Depending on the configuration of your Mesa it either loads automatically when the Mesa is turned on or you can open it from the Mesa Home screen by selecting the RFID Connector icon Note: If the program gadget does not appear in the favorites bar, tap the Windows soft key and find it in the Windows Start menu.
  • Page 93 Features you can set up and actions accessed from this screen: Launch RFID Connector at startup - To launch the RFID „ Connector utility when the Mesa is turned on, press the box in front of this option. Start RFID Connector minimized - To minimize the RFID „...
  • Page 94 The User screen has the following functions: Select Scan Button – Configure which of the four top „ function buttons on the Mesa will be the scan button (camera is the default). Beep On and Visual On – Select options for audio and visual „...
  • Page 95 Data Format Screen The Data Format screen has the following function: Select the format, prefixes and suffixes from the pull-down „ lists to add to the scan data. (If you use a program like Excel, we recommend that you Select <Data><Suffix1> with Suffix1 set to a carriage return (<CR>).
  • Page 96 General Screen The General screen has the following functions: Scan Time – Adjust the scan time which is the duration of „ time before the reader times out. Read Power – 21-27 „ Mesa Rugged Notepad Owner’s Manual...
  • Page 97 Scan Data – After a successful scan, the data is displayed. „ (If the initial attempts to scan the tag are not sucessful, try getting closer to the tag or adjusting the angle of the Mesa until you get a sucessful reading.) Ch 9 RFID Reader...
  • Page 98 Mesa Rugged Notepad Owner’s Manual...

  • Page 99: A Storage, Maintenance And Recycling

    Storage, Maintenance and Recycling Storing the Mesa and Battery Packs Protecting the Touchscreen Cleaning the Mesa Recycling the Mesa and Batteries...

  • Page 100: Storing The Mesa And Battery Pack(S)

    When the Mesa is not being charged and is suspended, it draws a small amount of power. This power draw is used to maintain the memory (RAM) of the Mesa in the same state it was when it was suspended. We recommend charging the Mesa each night or weekend when it is in suspend mode.

  • Page 101: Protecting The Touchscreen

    To further protect the touchscreen, apply one of the screen protectors that came with the Mesa. To apply a screen protector, follow the directions that come with it in the package. CAUTION:  Be sure to replace the screen protector as often as the screen protector instructions recommend.

  • Page 102: Recycling The Mesa And Batteries

    Recycling the Mesa and Batteries When the Mesa reaches the end of its life, it must not be disposed of with municipal waste. It is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
  • Page 103 Warranty and Repair Information Limited Product Warranty Extended Warranties Repairing the Mesa...

  • Page 104: Limited Product Warranty

    Limited Product Warranty Juniper Systems, Inc. (“JS”) warrants that the Mesa Rugged Notepad shall be free from defects in materials and workmanship, under normal intended use, for a period of 12 months from the date of shipment. JS warrants that the following items shall be free from defects...
  • Page 105 This warranty is exclusive and JS will not assume and hereby expressly disclaims any further warranties, whether express or implied, including, without limitation, any warranty as to merchantability, fitness for a particular purpose, non- infringement or any warranties arising from the course of performance, dealing, or usage of trade.
  • Page 106 JS shall, in connection with a warranted product, be limited in the maximum amount to the original purchase price. Warranty Repairs To obtain warranty repair or service on the Mesa, submit a repair order on our website at http://www.junipersys.com/Juniper-...

  • Page 107: Repairing The Mesa

    Extended warranties apply only to the Mesa, not battery packs, media containing the Mesa programs, desktop computer programs, user documentation, and accessories. Parts that are excessively worn are not covered under all warranty plans. These may include, but are not limited to, the keyboard elastomer and switch matrix, hand straps, touchscreens, and connector modules.
  • Page 108 System Information for your Mesa When you contact a repair center you need some unique system ID information for your Mesa (serial number, model number, etc.). Tap Start > Settings > System > System Information to view the following menu. Select System ID.

  • Page 109: C Specifications

    Specifications...

  • Page 110: Mesa Rugged Notepad Specifications

    (136 mm x 220 mm x 51 mm) Weight, Mesa standard with one battery: „ 1.9 lb (862 g), Mesa Geo with two batteries: 2.34 lb (1061g), Mesa Geo 3G with two batteries and cell modem: 2.36 lb (1070 g), Mesa Geo 3G with two batteries, cell modem, and barcode scanner: 2.34 lb...
  • Page 111 FEATURE SPECIFICATION Display 5.7” (145 mm) color VGA LCD „ 640 x 480 pixel resolution „ LED backlight „ Outdoor viewable „ Portrait or landscape orientation „ Touchscreen Resistive technology for use with finger „ or stylus Touchscreen disable function „...
  • Page 112 Environmental MIL-STD810G standard for water, „ humidity, sand and dust, vibration, altitude, shock, low temperature, high temperature, temperature shock Warranties 12 months for Mesa unit and optional cell „ modem 90 days for accessories „ Extended warranty options „ Mesa Rugged Notepad Owner’s Manual...
  • Page 113 „ Internet Explorer „ Internet Sharing „ Juniper Home screen, customizable „ with selectable dashboard gadgets and program shortcuts Juniper On-Screen Keyboards, Mega Keys „ and Mega Keys Night Messaging „ Microsoft MyPhone „ Microsoft Office 2010 Excel Mobile ®...
  • Page 114 WAAS, MSAS, EGNOS File format NMEA-0183 v2.3, default „ strings: GGA, GSA, GLL, GSV, TXT, RMC, Track 12 or more satellites simultaneously „ Juniper Home Screen GPS signal quality „ indicator Juniper Home Screen GPS compass „ 3G Data Factory installed option „...
  • Page 115 FEATURE SPECIFICATION Barcode Imager and Decoder: Motorola/Symbol „ Scanner SE4500 imager and PL4507 624MHz (option) decoder Sensor Resolution: 752 x 480 „ Field of View: Horizontal 40°, vertical 25° „ Reading Angles: Skew & pitch ±60°, roll „ 360° Read Range: 1” – 24” depending on code „...
  • Page 116 Quick start guide, online manual „ Optional Shoulder strap „ Accessories Serial cable „ Cigarette lighter charging adaptor „ Travel charger (for 1 or 2 batteries) „ Mesa Mobile Dock with desktop base or „ vehicle mount Mesa Rugged Notepad Owner’s Manual...

  • Page 117: D Warnings And Regulatory Information

    Warnings and Regulatory Information Product Warnings Mesa Certifications and Standards...

  • Page 118: Product Warnings

    Product Warnings Follow the warnings listed below to use the Mesa and accessories safely. Battery Warnings WARNING!  This device comes with a lithium ion rechargeable battery pack. To reduce the risk of fire or burns, do not disassemble, crush, puncture, short external contacts, or expose the battery pack to fire.

  • Page 119: Mesa Certifications And Standards

    Do not pull on a cord or cable. When unplugging the wall charger from the electrical outlet, pull on the plug, not the cord. Use only wall chargers intended for the Mesa. Using any other external power source can damage your product and void your warranty.
  • Page 120 Wall chargers approved for this product employ special provisions to avoid radio interference and should not be altered or substituted. This device must not be co-located or operating in conjunction with any other antenna or transmitter. Mesa Rugged Notepad Owner’s Manual...
  • Page 121 USB host port must use a ferrite core/bead on the cable. The ferrite core must be placed on the cable near the end that connects to the Mesa. Compliance with these directives implies conformity to the following standards: EN 55022 (CISPR 22) Electromagnetic Interference „...
  • Page 122 2454 to 2483.5 MHz is limited to 10 mW. The latest requirements may be found at: http://www. art-telecom.fr Declaration of Conformity The Declaration of Conformity for CE Marking is available www.junipersys.com/index.php/Juniper-Systems/support/ Documentation/Mesa-Rugged-Notepad. Mesa Rugged Notepad Owner’s Manual...
  • Page 123 CLASS 1 LASER PRODUCT Classified US IEC 60825-1:2007 Classified AS/NZS 60825-1:2011 Classified EU EN/IEC 60825-1:2014 Complies with 21 CFR 1040.10 & 1040.11 except for deviations pursuant to Laser Notice No. 50 dated June 24, 2007 Caution – use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
  • Page 124 Mesa Rugged Notepad Owner’s Manual...

  • Page 125: E Charging And Docking Accessories

    Charging and Docking Accessories Mesa Mobile Dock Mesa Travel Charger...

  • Page 126: Mesa Mobile Dock

    Mesa Rugged Notepad and additional communication options. Note: The Mesa Mobile Dock is not functional as a stand alone device. It requires the Mesa to be functional. For example, it is not a stand alone powered USB hub. Communication Options...
  • Page 127 Note: If 500mA is drawn from each port (1.5A total), the batteries may take longer to charge than normal. 5. The audio jack of the Mesa is accessible when the Mesa is in the mobile dock. Mounting Options...
  • Page 128 Two RAM Mount bases with 1.5” balls, a double socket arm, four screws, and four 8-32 nuts are included. Note: Additional attachments are available for the vehicle kit from National Products Inc. at www.ram-mount.com. Mesa Rugged Notepad Owner’s Manual...
  • Page 129 Installing the vehicle mount: 1. From the front of the dock you see four hex holes. Press a nut into each hole. Use a screwdriver or similar object to press them firmly into place. 2. From the back of the dock, align one of the RAM Mount bases with the screw holes.
  • Page 130 The mobile dock is connected to a power port that draws current „ directly from the battery power of the vehicle. The Mesa and dock remain powered and the batteries are charged even if the vehicle is turned off. Be aware that this configuration drains the vehicle battery.
  • Page 131 Align the Mesa with the lower mounting points on the mobile dock. 3. Press the Mesa back to secure it to mobile dock. The top latch snaps into place. Note: Tighten the security bolt when the mobile dock is used in a vehicle.
  • Page 132 Releasing the Mesa from the Mobile Dock To release the Mesa from the mobile dock, lift up on the top latch. Pull the Mesa forward and remove it. Note: Loosen the security bolt if the mobile dock is being used in a vehicle.

  • Page 133: Mesa Travel Charger

    Mesa Travel Charger The Mesa Travel Charger is an optional accessory that allows you to charge Mesa battery packs on the go. One or two battery packs can be charged at once. How to Use the Travel Charger 1. Battery pack(s) should be charged at room temperature (68°...
  • Page 134 If the problem persists, the battery pack might be faulty, requiring replacement. Charge cycle time out: The battery pack does not reach full „ charge within eight hours. The battery pack might be at the end of its life or faulty, requiring replacement. Mesa Rugged Notepad Owner’s Manual...

  • Page 135: Index

    Index...

  • Page 136: Index

    See also Display Barcode Connector Utility Barcode Scanner Barcode Connector Utility Sample 1D and 2D Barcodes 86 Setup Troubleshooting 84 Battery Pack Charging 10 Charging Errors 26 Compartments 7 Faults and Remedies 134 Gadget 32 Mesa Rugged Notepad Owner’s Manual...
  • Page 137 LED Indicators 134 Specifications 111 Status 25 Status Icons 25 Storage 100 Warnings 118 Bluetooth Wireless Communication 44 Creating a Partnership 44 Microsoft Bluetooth Control Panel 46 Serial Device (COM) Control Panel 48 Buttons and Functions 21 Camera Button 21 Embed User Note 64 Emboss Picture Options 63 Geotagging Pictures 63...
  • Page 138 Favorites Bar 33 Application Shortcuts 33 Features 6 Gadgets 32 Geo Model 56 Camera. See Camera GPS. See GPS Geotagging 63 Embed GPS Information Into File 64 Emboss Picture Options 63 Getting Started Screen 41 Mesa Rugged Notepad Owner’s Manual...
  • Page 139 56, 114. See also Geo Model Accuracy 58 Bluetooth COM Port Set Up 48 Camera Geotagging Pictures 63 Compass 58 Compass Gadget Functions 59 Navigation Options 60 Navigation Settings 59 Gadgets 32 GPS Intermediate Driver Settings 57 GPS Compass 58 GPS Intermediate Driver 58 Hand Strap 13 Hardware Features 16...
  • Page 140 Navigating Around the Rugged Notepad Touch Gestures 16 Navigation, GPS. See also GPS Online Help 41 On-Screen Keyboard 35 Operating System 110 Updates 8 Power Input Jack Power Management Battery Life 24 Battery Pack 24 Battery Status 25 Mesa Rugged Notepad Owner’s Manual...
  • Page 141 Battery Status Gadget 32 Charging Battery Packs 24 Charging Errors 26 Power Settings 24 Power Off 38 Product Warnings 118, 119, 121, Reassign Button Functions. See Keypad Recycling the Rugged Notepad and Batteries 102 Repairing 107 System Information 108 Reset 38 Restore 38 Resume 37 RFID Reader 90...
  • Page 142 Extended Warranties 106 Limitation of Liability 105 Remedy 105 Repairs 106 Services 106 Warranty Exclusions 104 Warranty Repairs 106 Wi-Fi Wireless Communication 52 Connecting to a Wi-Fi Network 52 Managing Connections 54 Wi-Fi Dialog Box 54 Mesa Rugged Notepad Owner’s Manual...

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