Juniper Mesa 2 Owner's Manual
Juniper Mesa 2 Owner's Manual

Juniper Mesa 2 Owner's Manual

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O W N E R ' S M A N U A L
O W N E R ' S M A N U A L

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Summary of Contents for Juniper Mesa 2

  • Page 1 O W N E R ’ S M A N U A L O W N E R ’ S M A N U A L...
  • Page 2 Bluetooth word mark is owned by the Bluetooth SIG, ® Inc. Any use of such marks by Juniper Systems, Inc. is under license. The names of other companies and products mentioned herein may be the trademarks of their respective owners.
  • Page 3: Table Of Contents

    CONTENTS Getting Started Perform Initial Tasks Turn the Mesa 2 on and Off Standard Features Operating System Settings Display and Touchscreen Connector Ports Battery Packs LED Activity Indicators Data Storage Options Audio Features Sleep, Power Off, Lock up, and Recovery...
  • Page 4 Warranty and Repair Information Limited Product Warranty Complete Care Service Plans Warnings, Regulatory Information, Licensing 59 Product Warnings Certifications and Standards Licensing Information Specifications Index Mesa 2 Rugged Tablet Powered by Android...
  • Page 5: Getting Started

    GETTING STARTED...
  • Page 6 Getting Started The standard features for the Mesa 2 Rugged Tablet™ powered by Android from Juniper Systems include a 7” display, capacitive touchscreen, keypad, Bluetooth, and Wi-Fi. Standard accessories include a lithium-ion battery pack, AC wall charger, hand strap, connector port cover, a fine tip capacitive stylus and tether, and a foam tip stylus for use in wet conditions.
  • Page 7 Battery Compartment and Card Slots 4 Flexible Card Retainer 1 Battery Pack, Removable 5 Battery Compartment 2 Battery Door 6 Docking Connection 3 Micro SIM Card Slot and Micro SD/SDHC Card Slot 7 Hand Strap Attachment (underneath card retainer) Point (2 on each side) Connector Ports 8 Connector Ports 9 Connector Port Protector...
  • Page 8: Perform Initial Tasks

    Perform Initial Tasks When you receive your Mesa 2, perform the tasks outlined in this section before first use. Review Documentation This owner’s manual and other documents like release notes are available on our website at: www.junipersys.com/ Juniper-Systems-Rugged-Handheld-Computers/products/ Mesa-2/Support. View, download, and print documents as desired, either on the Mesa 2 or another computer with an internet connection.
  • Page 9 5. Attach the appropriate plug for your country into the AC wall charger and plug it into a wall socket. Plug the other end into the DC power jack on the Mesa 2. Chapter 1 Getting Started...
  • Page 10 Mesa 2 does not recognize the internal battery and the battery icon for this battery is not shown on the status bar until the Mesa 2 is being charged for the first time. Attach the Hand Strap and Stylus Tether A hand strap, fine tip capacitive stylus, and tether are included with the Mesa 2.
  • Page 11: Turn The Mesa 2 On And Off

    Mesa 2. Turn the Mesa 2 on and Off To turn the Mesa 2 on, press and release the power key The tablet powers on and begins the startup process. When it is complete, the Lock screen is shown. Swipe up on this screen to unlock it.
  • Page 12: Airplane Mode

    To power the Mesa 2 off, press the power key for a few seconds until a menu is shown with these selections: Power off „ Airplane mode „ Lock now „ Select Power off. Mesa 2 Rugged Tablet Powered by Android...
  • Page 13: Standard Features

    STANDARD FEATURES...
  • Page 14: Operating System

    This chapter discusses the standard features included with all Mesa 2 models with Android. Operating System This owner’s manual covers the Mesa 2 with the Android operating system. If you need additional information about Android, there is a wealth of information on the internet.
  • Page 15 Mesa 2. You can customize a Home screen with app icons and widgets for quick access. Press and hold an icon to select it and place it on the main Home screen.
  • Page 16: Settings

    The Android operating system is available in multiple languages. Select Settings > Languages & input > Language to view the options and make a selection. Some unique Mesa 2 settings and apps like Touch Control and the Barcode Connector are only available in English. Settings The Settings app is used to set up many features of the Mesa 2.
  • Page 17 Stylus, Wet, or Glove. As the new profile loads, a progress bar is shown. You can try different profiles to see which one works best for the conditions the Mesa 2 is being used in. Note: When using the Mesa 2 in wet conditions, you must use your finger or the soft-tipped stylus that is included, even after selecting the wet conditions touchscreen profile.
  • Page 18 Keypad Features The Mesa 2 keys (buttons) are sealed and have backlight illumination. They are programmable. The standard functions are shown in the following chart: Function Back Home Recent Volume - Volume + Brightness + Brightness - Menu (for models with a barcode imager, scan...
  • Page 19: Connector Ports

    It protects the connectors from exposure to excessive dust and dirt. Battery Packs The Mesa 2 runs on battery power, using a removable, rechargeable, Li-Ion battery pack. A non-removable, internal battery pack is an option. The tablet operates on either or both battery packs.
  • Page 20 The time that the unit stays on before sleeping can be set „ in Settings > Display > Sleep. The Mesa 2 uses less power when it is sleeping than when it is fully awake. Charging the Battery Pack(s)
  • Page 21 CAUTION: Only use batteries designed for the Mesa 2 from an approved vendor. Use of non-approved batteries may void your product warranty. The Mesa 2 must be returned to the factory for replacement of the optional internal battery, although the internal battery pack is designed to last the life of the tablet.
  • Page 22: Led Activity Indicators

    LED Activity Indicators LED activity indicators are located on the front of the Mesa 2 in the upper-left corner. Red LED, solid: 1) When the Mesa 2 is put to sleep or „ powered off by pressing the power key...
  • Page 23: Data Storage Options

    Settings > Storage. Scroll to the bottom of the screen. SD Cards The Mesa 2 has a slot for a micro SD card located in the battery compartment. SD Cards provide an ideal way to increase available storage on the device, and can be considered longer term removable storage, with the SD Card left in the device for long periods of time.
  • Page 24 Chapter 1. 8. To view and manage an inserted card, power on the Mesa 2 and go to Settings > Storage. Under SD card, make sure the card has mounted so you can access the files. You can manually mount it if necessary by tapping Mount.
  • Page 25: Audio Features

    USB Storage Device The Mesa 2 is equipped with a USB host port that can be used for a variety of functions including connecting a USB Storage device like a thumb drive. This is ideal for transferring data between other devices and the Mesa 2.
  • Page 26: Sleep, Power Off, Lock Up, And Recovery

    Powering Off and Restarting the Mesa 2 To preserve battery power, we recommend you power off (shut down) the Mesa 2 if it will not be used over a long weekend or for several days. 1. Press and hold the power button for 2-3 seconds.
  • Page 27 NEVER do this to power off a Mesa 2 in normal circumstances. Recovery or Factory Reset The Mesa 2 can be restored to the factory state with all user data removed from the unit. In order to perform the Factory Reset, go to Settings >...
  • Page 28: Sensors

    Sensors Compass, Gyroscope, and Accelerometer The Mesa 2 has a built-in compass, gyroscope, and accelerometer. The accelerometer assists the compass in determining direction, even when the device is not resting flat.
  • Page 29: Bluetooth ® Wireless Communication

    3. Make Bluetooth discoverable on both devices. Bluetooth on the Mesa 2 is off by default. To activate it, go to Settings > Bluetooth and tap Off in the upper left hand corner to toggle it on. You can also pull down the Quick Settings Tray and tap the Bluetooth symbol to turn it on.
  • Page 30: Wi-Fi Wireless Networking

    Wi-Fi Wireless Networking The Mesa 2 has built-in Wi-Fi wireless networking to connect to the internet or an office network. Connecting to a Wi-Fi Network To use Wi-Fi, you need to be in range of a Wi-Fi access point to make a connection. To set up Wi-Fi, follow these steps: 1.
  • Page 31: Optional Features And Accessories

    OPTIONAL FEATURES AND ACCESSORIES...
  • Page 32: Gps/Gnss

    GNSS receiver with external antenna is not available in combination with the barcode imager or the RFID reader. GPS/GNSS Mesa 2 Geo models use an integrated GPS/GNSS receiver with an internal antenna to provide position information. u-blox NEO-M8T GNSS Receiver...
  • Page 33 Configuring the GNSS Receiver The Geode Connect utility allows you to configure the internal u-blox GPS/GNSS Receiver. Go to Apps > Geode Connect. A screen is shown that lists all of the devices discovered. Select Internal GNSS. A screen like the following is shown: Go to Configuration...
  • Page 34 Go back to the main Configurations screen and select Advanced to set up the Elevation Mask Angle, SBAS, SBAS Services, Static Hold, and GNSS Constellations. Note: On the Advanced configuration screen, there is a Factory Reset option. Mesa 2 Rugged Tablet Powered by Android...
  • Page 35: Camera

    Camera Mesa 2 Geo models have a front facing camera that is 2 MP and a rear facing camera that is 8 MP. The camera application can be found in the apps list and can be placed on the Home screen if you wish.
  • Page 36 1. You must power off the tablet. 2. Remove the battery door as outlined in chapter 1. CAUTION: The Mesa 2 is not sealed against water and dust when the battery door is not installed properly. 3. Remove the battery pack by pulling up on the black tab on the front of the battery pack.
  • Page 37: Barcode Imager

    Barcode Imager The Mesa 2 with a barcode imager allows you to read 1D and 2D barcodes and easily import barcode data into custom or standard programs running on the Mesa 2. Barcode Connector Utility The Barcode Connector utility is a barcode wedge ™...
  • Page 38 After a successful scan, the Scan Symbology Type and Scan Data are shown on the screen. Mesa 2 Rugged Tablet Powered by Android...
  • Page 39 Barcode Menu Select the menu symbol in the upper left hand corner of the home screen or swipe the screen from left to right to see the menu (you can do this from any screen in the application). This menu gives you access to several setting screens. Chapter 3 Optional Features and Accessories...
  • Page 40 On the Data Format screen, you can set up a prefix and suffix. Use the rest of the menu options to set up different types of barcodes, including 1D code types, composite Codes, postal codes, and 2D code types. Mesa 2 Rugged Tablet Powered by Android...
  • Page 41 2. Open an application or document to receive the barcode data and put the cursor where you want the data to be placed. 3. The barcode imager is located on the top of the Mesa 2 when in portrait mode. Aim the barcode imager at the barcode.
  • Page 42 Sample Barcodes 1D Barcodes Code 39 Code 128 UPC-A Mesa 2 Rugged Tablet Powered by Android...
  • Page 43: Rfid Reader

    Maxicode MicroPDF417 QR Code RFID Reader The Mesa 2 Rugged Tablet with an RFID reader allows you to read UHF RFID tags, and easily import data into custom or standard programs running on the Mesa 2. RFID Connector Utility The RFID Connector utility is a wedge program provided ™...
  • Page 44 RFID tag directly away from the back of the Mesa 2. Tap Scan on the screen or press the scan button on the keypad. After a tag is successfully read, the Scan Data is shown on the screen.
  • Page 45 RFID Connector Menu Select the menu symbol in the upper left hand corner of the home screen or swipe the screen from left to right to see the menu (you can do this from any screen in the application). This menu gives you access to User and Data Format setting screens.
  • Page 46 From this screen, set up options like RFID Scan Time and which button to use to scan RFID tags. Data Format On the Data Format screen, you can set up a prefix and suffix. Mesa 2 Rugged Tablet Powered by Android...
  • Page 47 3. For best read performance, hold the Mesa 2 with the display facing you, and the tag directly away from the back of the Mesa 2. The RFID reader is internal and roughly 2” to the right of the camera when looking at the back of the Mesa 2.
  • Page 48: Rs-232 Port

    5 VDC or 12 VDC on pin 9. The behavior of the RS-232 port can be configured in Settings > RS-232. When you open the RS-232 Settings Screen, the default configuration is shown: Mesa 2 Rugged Tablet Powered by Android...
  • Page 49 Configure RS-232 Signals: Select Always enabled to „ have the RS-232 output signals driving and input signals enabled when the Mesa 2 is running or in sleep mode. Select Disabled during sleep to have the RS-232 output and input signals disabled automatically when the tablet is in sleep mode.
  • Page 50: Office Docking Station

    9 Power Input Jack 7 8 9 Ports The USB ports are for attaching devices to the Mesa 2 „ such as a mouse, keyboard, or external storage device. The HDMI port is for connecting a video monitor to the „...
  • Page 51 Place it over the dock alignment pins and press down until you feel and hear the lock engage. 5. To remove the Mesa 2 from the dock, press on the release button and pull the Mesa 2 up. Adding a Video Monitor or Projector To connect to a video monitor to the Mesa 2, plug the device into the HDMI port.
  • Page 52: Battery Charger

    32°F (0°C) or above 122°F (50°C). Power the Battery Charger by using the AC wall charger provided with your battery charger kit or your Mesa 2. Slide the battery pack into the battery charger, orienting it so that the battery contacts meet the charging contacts in the battery charger.
  • Page 53: Storage, Maintenance, And Recycling

    STORAGE, MAINTENANCE, AND RECYCLING...
  • Page 54: Storing The Mesa 2 And Battery Pack

    5. Place the battery pack in a cool, dry location. 6. The AC wall charger must be plugged in and connected to the Mesa 2 in order to turn it on after storage. Mesa 2 Rugged Tablet Powered by Android Owner’s Manual...
  • Page 55: Protecting The Touchscreen

    Use warm water, a mild cleaning solution, and a soft bristle brush to gently clean the Mesa 2. CAUTION: Do not direct a high-pressure stream of water at the device to clean it. This action could break the seal, causing water to get inside the device and voiding the warranty.
  • Page 56: Recycling The Mesa 2 And Batteries

    Recycling the Mesa 2 and Batteries When the Mesa 2 reaches the end of its life, it must not be disposed of with municipal waste. It is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
  • Page 57: Warranty And Repair Information

    WARRANTY AND REPAIR INFORMATION...
  • Page 58: Limited Product Warranty

    Warranty and Repair Information Limited Product Warranty Two Year Warranty Juniper Systems, Inc. (“JS”) warrants that the Mesa 2 Rugged Tablet and optional internal battery shall be free from defects in materials and workmanship, under normal intended use, for a period of 24 months from the date of...
  • Page 59 (vi) the defect or malfunction results from misuse or accident, (vii) the serial number on the product has been tampered with or removed, or (viii) the product has been opened or tampered with in any way (such as the tamper evident VOID label indicating certified IP [Ingress Protection] seal area has been tampered with or removed).
  • Page 60 Warranty. You can evaluate and order service plans, check warranty status, and view warranty terms and conditions. To obtain warranty repair, paid upgrade, or service on the Mesa 2, submit a Repair (RMA) Request Form on our website https://www.junipersys.com/design/junipersys/rma_ request.php and fill out or contact an authorized repair center within the applicable warranty period.
  • Page 61: Complete Care Service Plans

    Loaner product option when an expedited repair is not „ enough Priority support through a personal account specialist „ For more information about our Complete Care service plans, go to our website at http://www.junipersys.com/ Juniper-Systems-Rugged-Handheld-Computers/support/ Warranty. Appendix B Warranty and Repair Information...
  • Page 62 Repairs, Upgrades, and Evaluations CAUTION: Do not attempt to repair the Mesa 2 yourself. This action voids the warranty. Information about repairs, upgrades, and evaluations is located on our website at http://www.junipersys.com/ Juniper-Systems/support/Repairs. You can locate a repair center, submit a repair order, check repair status, view terms and conditions, get shipping instructions, and view lead times.
  • Page 63: C Warnings, Regulatory Information, Licensing

    WARNINGS, REGULATORY INFORMATION, LICENSING...
  • Page 64: Product Warnings

    Warnings, Regulatory Information, Licensing Product Warnings Follow the warnings listed below to use the Mesa 2 and accessories safely. Battery Warnings WARNING! This device comes with a lithium-ion rechargeable battery pack. To reduce the risk of fire or burns, do not disassemble, crush, puncture, short external contacts, or expose the battery pack to fire.
  • Page 65 12 VDC and a minimum 1.67 A, and be certified or listed by a nationally recognized testing laboratory. The AC wall charger provided with the Mesa 2 meets these criteria. Using any other external power source can damage your product and void your warranty.
  • Page 66: Certifications And Standards

    Connect the equipment into an outlet on a circuit „ different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV „ technician for help. Mesa 2 Rugged Tablet Powered by Android Owner’s Manual...
  • Page 67 In compliance with the FCC rules, 47 CFR 15.21, the user must be notified that changes or modifications to the Rugged Tablet that are not expressly approved by the manufacturer could void the user’s authority to operate the equipment. Only approved accessories may be used with this equipment.
  • Page 68 Cet équipement est en contact direct avec le corps de l’utilisateur dans des conditions de fonctionnement normales. Cet émetteur ne doit pas être co-localisées ou opérant en conjonction avec tout autre antenne ou transmetteur. Mesa 2 Rugged Tablet Powered by Android Owner’s Manual...
  • Page 69: Licensing Information

    Cables connecting to the USB host port must use a ferrite core/bead on the cable. The ferrite core must be placed on the cable near the end that connects to the Mesa 2. Declaration of Conformity The Declaration of Conformity for CE Marking is available http://www.junipersys.com/doc...
  • Page 70 MPEG-2 patent portfolio, which license is available from MPEG LA, LLC, 6312 S. Fiddlers Green Circle, Suite 400E, Greenwood Village, Colorado 80111 U.S.A. Mesa 2 Rugged Tablet Powered by Android...
  • Page 71 SPECIFICATIONS...
  • Page 72 Chemically-strengthened „ Dragontrail™ High Ion-Exchange (HIE™) coverglass for impact and scratch resistance Touchscreen profile options „ Keyboard Programmable keys „ Backlit keys „ Mesa 2 Rugged Tablet Powered by Android Owner’s Manual...
  • Page 73: D Specifications

    FEATURE SPECIFICATION Batteries Rechargeable Li-Ion battery pack, „ 3.65 VDC 10600 mAh, 38.7 Whr Run time of up to 20 hours „ Charging time 4 to 6 hours „ Built-in battery intelligence „ User-replaceable „ Optional internal 19.3 Whr battery „...
  • Page 74 IP68 waterproof and dustproof „ Designed to MIL-STD 810G „ RoHS 2 compliant „ Warranties 24 months for Mesa 2 „ 90 days for accessories „ Extended service and maintenance „ plans Mesa 2 Rugged Tablet Powered by Android Owner’s Manual...
  • Page 75: Video Capture

    FEATURE SPECIFICATION Software Astro File Manager „ Included Browser „ Barcode Connector „ Calculator „ Calendar „ Camera „ Clock „ Contacts „ Email „ Gallery „ Geode Connect „ MuPDF (PDF reader) „ Music „ RFID Connector „ Search „...
  • Page 76 „ Models) and antenna Region-specific frequency „ configurations (859–873 MHz & 915– 930 MHz) EPCglobal Gen 2 (ISO 18000-6C) „ protocol support Wide output range (0 dBm to +27 „ dBm) Mesa 2 Rugged Tablet Powered by Android Owner’s Manual...
  • Page 77 FEATURE SPECIFICATION Barcode 1D/2D Imager and Decoder: Motorola/ „ Imager (Geo Symbol SE4710 imager and PL3307C models) 400 MHz decoder Sensor Resolution: 1280 x 800 „ Field of View: Horizontal 42°, vertical „ 28° Reading Angles: Skew & pitch ±60°, „...
  • Page 78 - Input: 100-240 VAC, 50/60 Hz, 0.5 A - Output: 12 VDC, 1.67 A Capacitive fine tip stylus with tether „ Quick Start Guide „ Owner’s Manual (on our website) „ Two year warranty on Mesa 2 „ Mesa 2 Rugged Tablet Powered by Android Owner’s Manual...
  • Page 79 FEATURE SPECIFICATION Optional Internal extended battery, 3.65 V „ Accessories @5300 mAh, 19.3 Whr Li-Ion Integrated UHF RFID Reader and „ Antenna Integrated RS-232 9-Pin, D-Sub „ Communication u-blox NEO-M8T GNSS receiver and „ external antenna connection Survey/GPS pole clamp and mount „...
  • Page 80 DCS 1800, PCS 1900 CDMA 1xRTT/ North America BC0, BC1, BC10 EV-DO Rev A Note: ROW = Rest of World, or Non-North America. Note: This device cannot be activated on Verizon. Mesa 2 Rugged Tablet Powered by Android Owner’s Manual...
  • Page 81: Index

    INDEX...
  • Page 82 Battery Pack, Removable 3–5 Battery Packs 15 Battery Life 17 Battery Status Icons 15 , 16 , 61 Charge 6 Install 4–5 , 16–17 Internal 2 , 4 , 15–16 Removable 3 Specifications 69 Status 15 Mesa 2 Rugged Tablet Powered by Android...
  • Page 83 Storage 50 Warnings 60 Bluetooth Wireless Communication 24–25 Calibration 24 Camera 31 Specifications 71 Care and Maintenance Cleaning 51 Storage 50 , 19 , 32 , 51 , 58 Cautions 17 Certifications and Standards 62 Canada 63 CE Marking, European Union 65 Licensing Information 65 Radio Frequency Safety 64 United States 62...
  • Page 84 Hand Strap 6 Home Screen 10 Keypad Programmable Buttons 14 LED Activity Indicators 18 Limitation of Liability 56 Memory 68 , 69 Microphone 21 Notifications 11 Office Docking Station 46 Operating System 10 Mesa 2 Rugged Tablet Powered by Android...
  • Page 85 Physical Features 68 Powering Off and On 22 Power Off 22 Product Warnings 60 Quick Settings 11 Recycling the Mesa 2 and Batteries 52 , 15–16 Removable Battery Pack 3–5 Repairing 58 System Information 58 Repairs, Upgrades, and Evaluations 58 RFID Reader 39–41...
  • Page 86 Battery Warnings 60–61 Wall Charger Warnings 61 Warranty 54–57 Exclusions 54 Limitation of Liability 56 Remedy 55 Repairs 56 Services 57 Warranty Exclusions 54 Widgets 11 Wi-Fi Wireless Communication 26 Connecting to a Wi-Fi Network 26 Mesa 2 Rugged Tablet Owner’s Manual...

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