Motorola solutions IndigoVision SP-20MP-MS-360 Installation Manual
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Motorola solutions IndigoVision SP-20MP-MS-360 Installation Manual

Motorola solutions IndigoVision SP-20MP-MS-360 Installation Manual

Multisensor dome camera
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IndigoVision Multisensor Dome Camera Models:
SP-20MP-MS-360

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Summary of Contents for Motorola solutions IndigoVision SP-20MP-MS-360

  • Page 1 Installation Guide IndigoVision Multisensor Dome Camera Models: SP-20MP-MS-360...
  • Page 2 Document information This manual was created on Thursday, March 11, 2021. Document ID: IU-FIX-MAN040-2 Legal considerations Laws that can vary from country to country may prohibit camera surveillance. Please ensure that the relevant laws are fully understood for the particular country or region in which you will be operating this equipment. IndigoVision Limited accepts no liability for improper or illegal use of this product.
  • Page 3 Contact address IndigoVision Limited Charles Darwin House, The Edinburgh Technopole, Edinburgh, EH26 0PY...
  • Page 4 Important Safety Information This manual provides installation and operation information and precautions for the use of this device. Incorrect installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please provide this manual to the owner of the equipment for future reference. This Warning symbol indicates the presence of dangerous voltage within and outside the product enclosure that may result in a risk of electric shock, serious injury or death to persons if proper precautions are not followed.
  • Page 5 Regulatory Notices This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This Class B digital apparatus complies with Canadian ICES-003.

  • Page 6: Table Of Contents

    Table of Contents Overview Camera Module Camera Back View Camera Top View Surface Mount Adapter Pendant Mount Adapter In-Ceiling Mount Adapter Outdoor Dome Cover In-Ceiling Dome Cover Pendant Wall Mount Pendant NPT Mount Pendant Mount Installation Required Tools and Materials Camera Package Contents Pendant Mount Installation Steps (Optional) Installing the Pendant Wall Mount...
  • Page 7 Assigning an IP Address Accessing the Live Video Stream Installing the IndigoVision Multisensor Camera Base to a Surface Mount Aiming the IndigoVision Multisensor Camera (Optional) Installing the IR Illuminator Ring Installing the Surface Mount Dome Cover In-Ceiling Mount Installation Camera Package Contents In-Ceiling Mount Installation Steps Preparing the Camera for In-Ceiling Installation (Optional) Cutting the Mounting Hole for the In-Ceiling Mount Adapter...

  • Page 8: Overview

    Overview Camera Module Camera Back View 1. Lanyard anchor The safety lanyard attaches to the anchor to prevent the camera from falling during installation. 2. Camera mounting screws Captive screws to fix the camera to the mounting adapter. 3. IR ring cable connector Accepts IR cable connection to power and control the IR illuminator ring.

  • Page 9: Camera Top View

    Accepts an Ethernet connection to a network. Server communication and image data transmission occurs over this connection. Also receives power when it is connected to a network that provides Power over Ethernet. Camera Top View 1. Serial number tag Device information, product serial number and part number label. 2.

  • Page 10: Surface Mount Adapter

    Captive screws to fix the camera to the mounting adapter. 6. Tilt lock thumb screw Provides a locking mechanism for the image tilt adjustment. 7. microSD card slot Accepts a microSD card for onboard storage. Surface Mount Adapter 1. Cable entry hole (rear) An entry hole for the cables required for camera operation.

  • Page 11: Pendant Mount Adapter

    Pendant Mount Adapter 1. Orange ribs Two orange-colored ribs that are used to align with the lanyard clip on the dome cover. 2. Lanyard to dome cover Connects to the lanyard anchor on the dome cover. 3. Cable entry hole An entry hole for the cables required for camera operation.

  • Page 12: In-Ceiling Mount Adapter

    In-Ceiling Mount Adapter 1. Lanyard to camera Connects to the lanyard anchor on the camera base. 2. Clamps Spring loaded locking mechanisms that secure the camera to the mounting surface. 3. Cable entry hole and conduit cable entry cover An entry hole for the cables required for camera operation. 4.

  • Page 13: Outdoor Dome Cover

    Outdoor Dome Cover 1. Tamper resistant screws Star-shaped captive screws to fix the dome cover to the base. Note: There are 6 captive screws on the dome cover. Only 4 screws are shown in the figure above. In-Ceiling Dome Cover Outdoor Dome Cover...

  • Page 14: Pendant Wall Mount

    1. Tamper resistant screws Star-shaped captive screws to fix the dome cover to the base. 2. Dome cover notch Notch used to align the dome cover with the mounting adapter clip notch when installing the dome cover. Pendant Wall Mount 1.

  • Page 15: Pendant Npt Mount

    Pendant NPT Mount Note: The NPT pipe, adapter, and lock nut are not supplied by IndigoVision and should be sourced separately. However, if you are using the NPT adapter (MS-IRPTZ-NPTA-MNT), the lock nut is included. 1. NPT pipe NPT pipe used for a pendant mount with the NPT adapter (MS-IRPTZ-NPTA-MNT). 2.
  • Page 16 Connects to the lanyard anchor on the mounting adapter. 5. NPT adapter Used to mount the dome camera to NPT pipes. Pendant NPT Mount...

  • Page 17: Pendant Mount Installation

    Pendant Mount Installation Required Tools and Materials The following tools are required to complete the installation but are not included in the package: If you will be installing the NPT adapter (MS-IRPTZ-NPTA-MNT), you will need: 1-1/2" NPT female to female adapter NPT pipe Camera Package Contents The IndigoVision Multisensor camera has a variety of different mounting, dome cover, camera and accessory options.

  • Page 18: Pendant Mount Installation Steps

    Optional IR illuminator ring (MS-AD-IRIL) Pendant Mount Installation Steps Complete the following sections to install the device. (Optional) Installing the Pendant Wall Mount Use the procedure below to install the pendant wall mount (MS-IRPTZ-WALL-MNT) for use with the IndigoVision Multisensor pendant mount adapter (MS-AD-PEND). CAUTION —...
  • Page 19 5. Tighten the wall mount screws to secure the wall mount to the wall. 6. Connect the safety lanyard from the mount to the anchor on the pendant adapter. 7. Pull the cables through the pendant wall mount. (Optional) Installing the Pendant Wall Mount...

  • Page 20: (Optional) Installing The Npt Mount Adapter

    (Optional) Installing the NPT Mount Adapter CAUTION — The dome camera must be mounted as instructed below or problems with moisture may arise and will not be covered by the dome camera warranty. If you are installing the IndigoVision Multisensor camera with an NPT adapter (MS-IRPTZ-NPTA-MNT), the dome camera must be mounted on a 1-1/2”...
  • Page 21 1. 1. Wrap the thread of the NPT adapter with the supplied thread-sealing tape to create a water tight seal around the camera connection. There should be three to five turns around the entire threaded surface. When applying the thread-sealing tape, wrap the tape clockwise. 3 –...

  • Page 22: Installing The Pendant Mounting Adapter

    3. Connect the safety lanyard from the mount to the anchor on the pendant adapter. 4. Pull the cables through the mounting bracket and adapter. Installing the Pendant Mounting Adapter Use the following procedure to mount the pendant adapter (MS-AD-PEND) into a pendant wall mount (MS-IRPTZ- WALL-MNT) or NPT mount (MS-IRPTZ-NPTA-MNT).
  • Page 23 1. Connect the pendant adapter to the mount. In one smooth motion, raise the adapter into the mount (a) and then turn clockwise to lock the adapter in place (b). 2. Use a screwdriver to tighten the 3 setscrews at the top of the mount to secure the pendant adapter to the mount (c).

  • Page 24: Connecting Cables

    Connecting Cables Refer to the diagrams in the Overview section for the location of the different connectors. To connect the cables required for proper operation, complete the following: 1. Feed the network cable through the gland cap and cable gland. Crimp the RJ-45 cable connector (supplied) to the end of your network cable.
  • Page 25 a. If external input or output devices are part of the installation (for example: door contacts, relays, etc.), wire those devices to the pigtail connector. b. If an external microphone or speaker is required, connect the devices to the pigtail connector. c.
  • Page 26 4. Tighten the cable glands around the cables. 5. Remove the connector covers from the external power/audio/digital I/O connector and the optional IR illuminator connector. 6. Connect the network cable to the Ethernet port (a) and the external power/audio/digital I/O cable to its connector (b).

  • Page 27: (Optional) Configuring Microsd Card Storage

    The Link LED will turn on once a network link has been established. 7. Check that the Connection Status LED indicator indicates the correct state. For more information, see Connection Status LED Indicator on page 67. (Optional) Configuring microSD Card Storage To use the camera's SD card storage feature, you must insert a microSD card into the card slot.

  • Page 28: Initializing A Camera Username And Password

    Initializing a Camera Username and Password The camera is not supplied with default username or passwords. These need to be provided during initial configuration. Important: You must create a user with administrator privileges before the camera is operational. The first user can be created using any of the following methods: Camera's Web Interface: enter the camera's IP address in a web browser to access the web interface.

  • Page 29: Installing The Indigovision Multisensor Camera Base To A Pendant Mount

    Web browser interface: http://< camera IP address>/. Network Video Management software application (for example, IndigoVisionControl Center). Note: Cameras do not have a default username or password and will be in a factory default state. You must create a user with administrator privileges before the camera is operational. For more information, see Initializing a Camera Username and Password on page 58.
  • Page 30 1. To aim the camera, adjust each of the available camera heads as required: a. Unlock the rail release tab to move the camera head from side to side. Lock the rail release tab when the camera head is in the desired position. b.

  • Page 31: (Optional) Installing The Ir Illuminator Ring

    (Optional) Installing the IR Illuminator Ring Note: The optional IR illuminator ring (MS-AD-IRIL) is compatible with the pendant and surface mount installations of the IndigoVision Multisensor camera. The IR illuminator ring must be mounted in an outdoor dome cover (MS-DO-COVR-CLR or MS-DO-COVR-SMK). After the camera has been mounted into the mounting adapter, install the IR illuminator ring with the IndigoVision Multisensor camera base: 1.

  • Page 32: Installing The Pendant Mount Dome Cover

    connection. Installing the Pendant Mount Dome Cover Note: Be careful not to scratch or touch the dome bubble. The resulting marks or fingerprints may affect the overall image quality. Keep the protective covers on the outside of the dome bubble until the installation is complete.
  • Page 33 should be flush against the pendant mount adapter. 3. Tighten the setscrews to secure the dome cover in place. Installing the Pendant Mount Dome Cover...

  • Page 34: Surface Mount Installation

    Surface Mount Installation Camera Package Contents The IndigoVision Multisensor camera has a variety of different mounting, dome cover, camera and accessory options. The components for each IndigoVision Multisensor camera will arrive in a camera package, a dome cover package, a mounting adapter package, a mount package (for pendant mount cameras), and an optional IR Ring package.
  • Page 35 Note: Only use vandal-resistant conduits to route cables into the mounting adapter. Vandal-resistant conduits will protect the cables and compliment the camera's vandal-resistant design. Note: When installing the IndigoVision Multisensor surface mount camera outdoors, ensure the conduit and its fitting are designed for outdoor use and have a suitable IP rating. Always apply silicone sealant to seal the cable entry hole and prevent excessive moisture from entering the camera.
  • Page 36 d. Use a screwdriver to secure the mounting adapter to the mounting surface with the 4 mounting screws. e. Secure the conduit to the surface mount adapter with the lock nut. Note: If installing outdoors, apply silicone sealant around the edge of the surface mount adapter that is connected to the mounting surface.
  • Page 37 b. Drill 4 mounting holes as marked on the mounting template. c. Pull the cables through the side cable entry hole on the surface mount adapter. d. Use a screwdriver to secure the mounting adapter to the mounting surface with the 4 mounting screws. e.
  • Page 38 Note: If installing outdoors, apply silicone sealant around the edge of the surface mount adapter that is connected to the mounting surface. Installing the Surface Mount Adapter...

  • Page 39: Connecting Cables

    Connecting Cables Refer to the diagrams in the Overview section for the location of the different connectors. To connect the cables required for proper operation, complete the following: 1. Feed the network cable through the gland cap and cable gland. Crimp the RJ-45 cable connector (supplied) to the end of your network cable.
  • Page 40 a. If external input or output devices are part of the installation (for example: door contacts, relays, etc.), wire those devices to the pigtail connector. b. If an external microphone or speaker is required, connect the devices to the pigtail connector. c.
  • Page 41 4. Tighten the cable glands around the cables. 5. Remove the connector covers from the external power/audio/digital I/O connector and the optional IR illuminator connector. 6. Connect the network cable to the Ethernet port (a) and the external power/audio/digital I/O cable to its connector (b).

  • Page 42: (Optional) Configuring Microsd Card Storage

    The Link LED will turn on once a network link has been established. 7. Check that the Connection Status LED indicator indicates the correct state. For more information, see Connection Status LED Indicator on page 67. (Optional) Configuring microSD Card Storage To use the camera's SD card storage feature, you must insert a microSD card into the card slot.

  • Page 43: Initializing A Camera Username And Password

    Initializing a Camera Username and Password The camera is not supplied with default username or passwords. These need to be provided during initial configuration. Important: You must create a user with administrator privileges before the camera is operational. The first user can be created using any of the following methods: Camera's Web Interface: enter the camera's IP address in a web browser to access the web interface.

  • Page 44: Installing The Indigovision Multisensor Camera Base To A Surface Mount

    Web browser interface: http://< camera IP address>/. Network Video Management software application (for example, IndigoVisionControl Center). Note: Cameras do not have a default username or password and will be in a factory default state. You must create a user with administrator privileges before the camera is operational. For more information, see Initializing a Camera Username and Password on page 58.
  • Page 45 1. To aim the camera, adjust each of the available camera heads as required: a. Unlock the rail release tab to move the camera head from side to side. Lock the rail release tab when the camera head is in the desired position. b.

  • Page 46: (Optional) Installing The Ir Illuminator Ring

    (Optional) Installing the IR Illuminator Ring Note: The optional IR illuminator ring (MS-AD-IRIL) is compatible with the pendant and surface mount installations of the IndigoVision Multisensor camera. The IR illuminator ring must be mounted in an outdoor dome cover (MS-DO-COVR-CLR or MS-DO-COVR-SMK). After the camera has been mounted into the mounting adapter, install the IR illuminator ring with the IndigoVision Multisensor camera base: 1.

  • Page 47: Installing The Surface Mount Dome Cover

    connection. Installing the Surface Mount Dome Cover Note: Be careful not to scratch or touch the dome bubble. The resulting marks or fingerprints may affect the overall image quality. Keep the protective covers on the outside of the dome bubble until the installation is complete.
  • Page 48 2. Align the notches on the dome cover with the release tab on the surface mount adapter. The dome cover should be flush against the surface mount adapter. Installing the Surface Mount Dome Cover...
  • Page 49 3. Tighten the setscrews to secure the dome cover in place. Installing the Surface Mount Dome Cover...

  • Page 50: In-Ceiling Mount Installation

    In-Ceiling Mount Installation Camera Package Contents The IndigoVision Multisensor camera has a variety of different mounting, dome cover, camera and accessory options. The components for each IndigoVision Multisensor camera will arrive in a camera package, a dome cover package, a mounting adapter package, a mount package (for pendant mount cameras), and an optional IR Ring package.

  • Page 51: (Optional) Cutting The Mounting Hole For The In-Ceiling Mount Adapter

    clockwise (d). (Optional) Cutting the Mounting Hole for the In-Ceiling Mount Adapter This procedure is not required if you are planning to install the camera with a metal ceiling panel (MS-DC-CPNL). 1. Use the mounting template to cut a hole in the mounting surface. 202.00mm [7.95”] 2.

  • Page 52: (Optional) Attaching The Conduit Cable Entry Cover For Plenum Installations

    (Optional) Attaching the Conduit Cable Entry Cover for Plenum Installations If you are installing the IndigoVision Multisensor camera into a plenum space, use a conduit pipe and the cable entry cover to route the cables through the in-ceiling adapter. 1. Route the required cables through a conduit pipe at the installation location. 2.

  • Page 53: Installing The In-Ceiling Mounting Adapter

    provided setscrews (b). Installing the In-Ceiling Mounting Adapter Use the following procedure to mount the in-ceiling adapter into a plenum space or the metal ceiling panel (MS-DC- CPNL). 1. After routing the cables through the in-ceiling adapter, push the adapter into the hole in the mounting surface. 2.
  • Page 54 surface. In one smooth motion, move each clamp clockwise (a), and then down to its secure position (b). Installing the In-Ceiling Mounting Adapter...

  • Page 55: Connecting Cables

    Connecting Cables Refer to the diagrams in the Overview section for the location of the different connectors. To connect the cables required for proper operation, complete the following: 1. Crimp the RJ-45 cable connector (supplied) to the end of your network cable. The network cable connection can also be used to supply power to the camera using Power over Ethernet (PoE).
  • Page 56 4. Tighten the cable glands around the cables. 5. Remove the connector covers from the external power/audio/digital I/O connector and the optional IR illuminator connector. 6. Connect the network cable to the Ethernet port (a) and the external power/audio/digital I/O cable to its connector (b).

  • Page 57: (Optional) Configuring Microsd Card Storage

    The Link LED will turn on once a network link has been established. 7. Check that the Connection Status LED indicator indicates the correct state. For more information, see Connection Status LED Indicator on page 67. (Optional) Configuring microSD Card Storage To use the camera's SD card storage feature, you must insert a microSD card into the card slot.

  • Page 58: Initializing A Camera Username And Password

    Initializing a Camera Username and Password The camera is not supplied with default username or passwords. These need to be provided during initial configuration. Important: You must create a user with administrator privileges before the camera is operational. The first user can be created using any of the following methods: Camera's Web Interface: enter the camera's IP address in a web browser to access the web interface.

  • Page 59: Installing The Indigovision Multisensor Camera Base To An In-Ceiling Mount

    Web browser interface: http://< camera IP address>/. Network Video Management software application (for example, IndigoVisionControl Center). Note: Cameras do not have a default username or password and will be in a factory default state. You must create a user with administrator privileges before the camera is operational. For more information, see Initializing a Camera Username and Password on the previous page.
  • Page 60 1. To aim the camera, adjust each of the available camera heads as required: a. Unlock the rail release tab to move the camera head from side to side. Lock the rail release tab when the camera head is in the desired position. b.

  • Page 61: Installing The In-Ceiling Mount Dome Cover

    Installing the In-Ceiling Mount Dome Cover Note: Be careful not to scratch or touch the dome bubble. The resulting marks or fingerprints may affect the overall image quality. Keep the protective covers on the outside of the dome bubble until the installation is complete.

  • Page 62: For More Information

    3. Tighten the setscrews to secure the dome cover in place. For More Information Additional information about setting up and using the device is available in the following guides: IndigoVision Control Center Online Help IndigoVision Camera Web Interface User Guide These guides are available on the IndigoVision Partner Portal.

  • Page 63: Cable Connections

    Cable Connections Connecting to Power, Audio, and External Devices If PoE is not available, the camera may be powered through the auxiliary power cable using either 24 V DC or 24 V AC. The power consumption information is listed in the product specifications. To power the camera, connect the two power wires to the brown and blue auxiliary power wires.

  • Page 64: Wiring Audio, I/O, And Aux Power

    Wiring Audio, I/O, and AUX Power The connections for the I/O, audio, and power wires is shown in the following diagram: 1. Brown — AUX1 Auxiliary Power wire, accepts either polarity 2. Blue — AUX2 Auxiliary Power wire, accepts either polarity 3.

  • Page 65: Adding The Indigovision Multisensor Camera To Indigovision Control Center

    Adding the IndigoVision Multisensor Camera to IndigoVision Control Center The IndigoVision Multisensor camera must be cloned when added to IndigoVision Control Center to view the streams from each sensor. Refer to the IndigoVisionControl Center Online Help for cloning instructions. Adding the IndigoVision Multisensor Camera to IndigoVision Control Center...

  • Page 66: Focusing The Indigovision Multisensor Camera

    Focusing the IndigoVision Multisensor Camera Ensure this procedure is performed after the dome cover is installed so you can accommodate for the focus shift caused by the dome bubble. Note: Ensure you adjust the focus for each of the camera heads included with your IndigoVision Multisensor camera.

  • Page 67: Connection Status Led Indicator

    Connection Status LED Indicator Once connected to the network, the Connection Status LED indicator will display the progress in connecting to the Network Video Management software. The following table describes what the LED indicator shows: Connection State Connection Status Description LED Indicator Obtaining IP Address One short flash every...

  • Page 68: Resetting To Factory Default Settings

    Resetting to Factory Default Settings If the device no longer functions as expected, you can choose to reset the device to its factory default settings. Use the firmware revert button to reset the device. The firmware revert button is shown in the following diagram: Note: Be careful not to scratch the dome bubble.

  • Page 69: Setting The Ip Address Using The Arp/Ping Method

    Setting the IP Address Using the ARP/Ping Method Complete the following steps to configure the camera to use a specific IP address: Note: The ARP/Ping Method will not work if the Disable setting static IP address through ARP/Ping method checkbox is selected in the camera's web browser interface. For more information, see the IndigoVision Camera Web Interface User Guide.

  • Page 70: Cleaning

    Cleaning Dome Bubble If the video image becomes blurry or smudged in areas, it may be because the dome bubble requires cleaning. To clean the dome bubble: Use hand soap or a non-abrasive detergent to wash off dirt or fingerprints. Use a microfiber cloth or non-abrasive fabric to dry the dome bubble.

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