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Summary of Contents for Snom SIP Hospitality Series
- Page 1 Snom SIP Hospitality Series HD331 SIP Cordless 1-line Guestroom Phone Accessory: Cordless Handset and Charging Base User Manual...
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Page 2: Important Safety Instructions
Important safety instructions The applied nameplate is located at the bottom or rear of the product. When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. - Page 3 15. Avoid using a telephone (other than network with outside plant routing). cordless) during an electrical storm. There CAUTIONS is a remote risk of electric shock from lightning. • Keep small metallic objects such as pins and staples away from the handset receiver; 16.
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Page 4: Table Of Contents
Table of contents Important safety instructions ....2 Parts checklist ........5 Telephone layout ......... 6 Installation ..........9 Set up ..........13 Voice Menu ..........14 Operation ..........15 Appendix ..........17 Troubleshooting ...........17 Maintenance..........23 Disclaimer and Limitation of Liability ..23 European Directives ........23 Declaration of Conformity......23 Disposal of batteries and product .... -
Page 5: Parts Checklist
Parts checklist Items contained in the respective cordless telephone package: Parts included Model name Model number Handset Cordless charging base Ethernet handset and Telephone base Base Stand with Overlay Cable Handset | Power battery adapter SIP Cordless 1-line HD331 Guestroom Phone Rechargeable Li-ion Battery BT239865... -
Page 6: Telephone Layout
Telephone layout SIP Cordless 1-Line Guestroom Telephone HD331 Telephone Base Charging poles Find Handset button Charge LED NET Ethernet port Message waiting LED EN - 6... - Page 7 Telephone layout SIP Cordless 1-Line Guestroom Telephone HD331 Accessory: Cordless Handset and Charging Base HD3 Handset Handset earpiece Low battery LED VOLUME keys Microphone TALK/FLASH key SPEAKER key OFF/Cancel key MUTE key Numeric dial keys Charging contacts HOLD key Message waiting LED MESSAGES key Speakerphone Speed dial keys...
- Page 8 Cordless 1-line Handset Charging Base - HD3 Charge LED Charging poles EN - 8...
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Page 9: Installation
IT devices shall be prohibited. To order a replacement, contact authorized The telephone comes ready for desktop use. service personnel, your seller, or Snom. 1. Turn the telephone base around with the back side facing front. Connect the Ethernet To test your installation cable as shown below. -
Page 10: Installation Notes
(Model 523450AR1000). order replacement, contact authorized service 3. Lift the battery cover off the handset. personnel, your seller, or Snom. • Dispose of used batteries according to the instructions. Installation notes CAUTION! Please be careful of sharp edges of base stand that can cause harm during the installation process. -
Page 11: Handset Deregistration
Handset registration Handset deregistration When a registered cordless handset is idle, Place the cordless handset on the telephone press *331734#, then press HOLD. You will hear base cradle. Handset registration happens a confirmation tone when the deregistration automatically the first time a cordless handset is placed on the telephone base. -
Page 12: Installation
IT devices shall be prohibited. To order a replacement, contact authorized To unmount the base stand service personnel, your seller, or Snom. Simply slide the base stand down and lift it from the charging base. Charging base installation The telephone comes ready for desktop use. -
Page 13: Set Up
Set up SIP Cordless 1-Line Guestroom Telephone HD331 Accessory: Cordless Handset and Charging Base HD3 Default settings are indicated by asterisks (*). Setting Options Adjustable by Listening volume- Handset 1, 2, 3, 4*, 5, 6 Speakerphone volume - Handset 1, 2, 3, 4*, 5, 6 User and administrator Ringer volume - handset 1, 2*... -
Page 14: Voice Menu
Voice Menu The Voice menu enables you to use the handset to query and change telephone settings. To access the Voice Menu: 1. When the telephone is idle, lift the handset from the telephone base. 2. Press this key sequence on the handset: Û Û Û Û. A digitized voice on the handset will announce Voice Menu options. -
Page 15: Operation
Operation End a call Press , press on the cordless handset when in speakerphone mode or place it in the SIP Cordless 1-Line Guestroom telephone base or charging base. Telephone HD331 The call ends when all handsets hang up. Handset speakerphone Accessory: Cordless Handset During a call, press on the cordless handset... -
Page 16: Find Handset
Speed dial On the cordless handset, press . Listen for a dial tone and then press a Speed Dial key (for example, CONCIERGE or FRONT DESK) to dial a programmed number. • The key illuminates when in use. Handset: 3 dedicated speed dial hard keys, with one additional hard key ( ) that can be programmed as speed dial keys Message waiting Indicator... -
Page 17: Appendix
Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below.In case of malfunction, contact authorized service personnel, your seller, or Snom. For cordless telephone Question Suggestions • Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE). - Page 18 Question Suggestions • Try all the above suggestions. • The Cat-5 network cable may be defective. Install a new Cat-5 network cable. • Make sure your network is providing Power over Ethernet (PoE). • Disconnect the telephone base from the network wall jack and connect a different working SIP telephone.
- Page 19 Question Suggestions • Make sure your network is providing Power over Ethernet (PoE). • Make sure the initialization and system registration process complete. • If there is an error during the initialization 5. The telephone cannot register to the SIP and system registration process, the network server.
- Page 20 Question Suggestions • Clean the charging contacts on the cordless handset, telephone base and/or charger each month with a pencil eraser or a dry non-abrasive fabric. 8. The CHARGE LED is off. • Make sure the Cat-5 network cable is plugged in correctly and securely.
- Page 21 Question Suggestions • Make sure the Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE). • Check your server telephone administrative settings. Refer to the SIP Phone Configuration Guide for details.
- Page 22 Question Suggestions • Disconnect the telephone base from the network wall jack and connect a different working SIP telephone. Check your SIP 12. I hear other calls when using the telephone. server settings. If calls are still not clear, the problem is probably in the wiring or network server.
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Page 23: Maintenance
Avoid rough treatment of this product. Snom Technology GmbH and Place the handset down gently. Save the its suppliers assume no responsibility for any... -
Page 24: Disposal Of Batteries And Product
Disposal of batteries and product ‚) ( These symbols on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries must not be mixed with general household waste. ‚ For proper treatment, recovery and recycling of old products and batteries, please take them to applicable collection points in accordance with your national legislation. - Page 25 Specifications are subject to change without notice. Copyright © 2025 Snom Technology GmbH All rights reserved. 02/25 HD331_HD3_UM_V1_CEC_EU-UK_26FEB2025...
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