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2-Year Limited Warranty
What This Warranty Covers — Horizon Hobby, LLC, (Horizon)
warrants to the original purchaser that the product purchased (the
"Product") will be free from defects in materials and workmanship for
two years from the date of purchase.
What is Not Covered — This warranty is not transferable and does
not cover (i) cosmetic damage, (ii) damage due to acts of God,
accident, misuse, abuse, negligence, commercial use, or due to
improper use, installation, operation or maintenance, (iii) modification
of or to any part of the Product, (iv) attempted service by anyone
other than a Horizon Hobby authorized service center, (v) Product
not purchased from an authorized Horizon dealer, or (vi) Product not
compliant with applicable technical regulations or (vii) use that violates
any applicable laws, rules, or regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON
MAKES NO OTHER WARRANTY OR REPRESENTATION, AND
HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES
THAT THEY ALONE HAVE DETERMINED THAT THE PRODUCT
WILL SUITABLY MEET THE REQUIREMENTS OF THE
PURCHASER'S INTENDED USE.
Purchaser's Remedy — Horizon's sole obligation and purchaser's
sole and exclusive remedy shall be that Horizon will, at its option,
either (i) service, or (ii) replace, any Product determined by Horizon
to be defective. Horizon reserves the right to inspect any and all
Product(s) involved in a warranty claim. Service or replacement
decisions are at the sole discretion of Horizon. Proof of purchase is
required for all warranty claims. SERVICE OR REPLACEMENT AS
PROVIDED UNDER THIS WARRANTY IS THE PURCHASER'S
SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability — HORIZON SHALL NOT BE LIABLE
FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSS OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER
SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, TORT,
NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY OF
LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Further, in no event shall the
liability of Horizon exceed the individual price of the Product on which
liability is asserted. As Horizon has no control over use, setup, final
assembly, modification or misuse, no liability shall be assumed nor
accepted for any resulting damage or injury. By the act of use, setup
or assembly, the user accepts all resulting liability. If you as the
purchaser or user are not prepared to accept the liability associated
with the use of the Product, purchaser is advised to return the Product
immediately in new and unused condition to the place of purchase.
Law — These terms are governed by Illinois law (without regard to
conflict of law principals). This warranty gives you specific legal rights,
and you may also have other rights which vary from state to state.
Horizon reserves the right to change or modify this warranty at any
time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services — Your local hobby store
and/or place of purchase cannot provide warranty support or service.
Once assembly, setup or use of the Product has been started, you
must contact your local distributor or Horizon directly. This will enable
Horizon to better answer your questions and service you in the event
that you may need any assistance. For questions or assistance,
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please visit our website at www.horizonhobby.com, submit a Product
Support Inquiry, or call the toll free telephone number referenced in
the Warranty and Service Contact Information section to speak with a
Product Support representative.
Inspection or Services — If this Product needs to be inspected or
serviced and is compliant in the country you live and use the Product
in, please use the Horizon Online Service Request submission
process found on our website or call Horizon to obtain a Return
Merchandise Authorization (RMA) number. Pack the Product
securely using a shipping carton. Please note that original boxes
may be included, but are not designed to withstand the rigors of
shipping without additional protection. Ship via a carrier that provides
tracking and insurance for lost or damaged parcels, as Horizon is
not responsible for merchandise until it arrives and is accepted at
our facility. An Online Service Request is available at http://www.
horizonhobby.com/content/service-center_render-service-center. If
you do not have internet access, please contact Horizon Product
Support to obtain a RMA number along with instructions for submitting
your product for service. When calling Horizon, you will be asked
to provide your complete name, street address, email address and
phone number where you can be reached during business hours.
When sending product into Horizon, please include your RMA
number, a list of the included items, and a brief summary of the
problem. A copy of your original sales receipt must be included for
warranty consideration. Be sure your name, address, and RMA
number are clearly written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have any
issue with a LiPo battery, please contact the appropriate Horizon
Product Support office.
Warranty Requirements — For Warranty consideration, you must
include your original sales receipt verifying the proof-of-purchase date.
Provided warranty conditions have been met, your Product will be
serviced or replaced free of charge. Service or replacement decisions
are at the sole discretion of Horizon.
Non-Warranty Service — Should your service not be covered by
warranty, service will be completed and payment will be required
without notification or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost.
By submitting the item for service you are agreeing to payment of
the service without notification. Service estimates are available upon
request. You must include this request with your item submitted for
service. Non-warranty service estimates will be billed a minimum
of ½ hour of labor. In addition you will be billed for return freight.
Horizon accepts money orders and cashier's checks, as well as Visa,
MasterCard, American Express, and Discover cards. By submitting
any item to Horizon for service, you are agreeing to Horizon's Terms
and Conditions found on our website http://www.horizonhobby.com/
content/service-center_render-service-center.
ATTENTION: Horizon service is limited to Product compliant in
the country of use and ownership. If received, a non-compliant
Product will not be serviced. Further, the sender will be
responsible for arranging return shipment of the un-serviced
Product, through a carrier of the sender's choice and at the
sender's expense. Horizon will hold non-compliant Product
for a period of 60 days from notification, after which it will be
discarded.
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Jetstream Jet Boat, RTR
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