RUKO F11GIM2 Quick Start Manual page 26

Question
Video freezes, image
transmission distance
is short
Video is not clear
App does not show
what the drone's
camera is taking
APP crashes or
functions
abnormally
GPS signal is weak
23
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Reason
The transmitter and
the mobile phone are
not pointed at the
direction of the drone
Phone performance
freezes
If use APP storage,
the pixels are
1920×720P
The phone operating
system version is too
low
Wrong app
downloaded
A few mobile phone
versions are old and
incompatible with
APP
Turning on the drone
indoors
Under the tree, next
to the building, in an
obstructed place
Solutions
Point the Transmitter and the
mobile device at the flying
direction of the aircraft to
maintain the strongest signal
connection
Close unused apps running in
the background to maintain
the best performance of the
phone
Insert the memory card and
storage the video on the
memory card
The required device operating
system to work with the app
is Android 6.0 and above, IOS
10.02 and above
Download the correct App
Provide mobile phone
version and model, we will
adapt and solve it
GPS signals cannot be found
indoors. Please search for
GPS signals in an open place
outdoors
Please stay away from
obstacles for more than 32.81
feet(10 meters), and search
for GPS signals in an open
area