Epson LQ-690II User Manual page 79

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The printout is pale.
Cause
The paper-thickness lever is set incorrectly for
your paper.
The ribbon is worn out.
The printout is faint.
Cause
The paper-thickness lever is set incorrectly for
your paper.
The ribbon is worn out.
Part of the printout is missing, or dots are missing in random positions.
Cause
The ribbon has too much slack, the ribbon has
come loose, or the ribbon cartridge is not
installed properly.
The ribbon is worn out.
Lines of dots are missing in the printout.
Cause
The print head is damaged.
Caution:
Never replace the print head yourself; you may damage the printer. Also, other parts of the printer must be checked
when the print head is replaced.
All the text is printed on the same line.
Cause
No line feed command is sent at the end of each
line of text.
What to do
Move the paper-thickness lever to an appropriate setting. See
"Adjusting the Paper-thickness lever" on page 31 for more
details.
Replace the ribbon cartridge as described in "Replacing the
Ribbon Cartridge" on page 101.
What to do
Move the paper-thickness lever to an appropriate setting. See
"Adjusting the Paper-thickness lever" on page 31 for more
details.
Replace the ribbon cartridge as described in "Replacing the
Ribbon Cartridge" on page 101.
What to do
Remove any slack in the ribbon by turning the
ribbon-tightening knob, or reinstall the ribbon cartridge as
described in "Replacing the Ribbon Cartridge" on page 101.
Replace the ribbon cartridge as described in "Replacing the
Ribbon Cartridge" on page 101.
What to do
Stop printing and contact your dealer to have the print head
replaced.
What to do
Turn on the auto line feed setting using the printer's Default
Setting mode so that the printer automatically adds a line feed
code to each carriage return. See "Changing default settings" on
page 26.
LQ-690II/LQ-690IIN
User's Guide
Troubleshooting
79

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