Printing Takes Place On The Wrong Side Of The Paper; A Cover Or Insert Is Not Printed On The Specified Paper; Problems Related To Peripheral Devices; The Connected Usb Device Cannot Be Used - Sharp MX-B401 Operation Manual

Problem
Printing takes place
on the wrong side of
the paper.
A cover or insert is not
printed on the
specified paper.

PROBLEMS RELATED TO PERIPHERAL DEVICES

Problem
The connected USB
device cannot be
used.
The connected USB
memory cannot be
used.
The finisher does not
operate.
Stapling does not take
place.
Point to check
Is the paper loaded with the print side
facing in the correct direction?
Has the paper type been set correctly?
Point to check
Is the USB device compatible with the
machine?
Is the connected USB device
recognized correctly?
Is the format of the USB memory
FAT32?
Are you using a USB memory with a
capacity of more than 32 GB?
Does a message appear indicating that
you need to remove paper from the
stapler compiler?
Does the following message appear in
the touch panel?
"Call for service. Code:xx-xx. Finisher
trouble."
*Letters and numbers appear in xx-xx.
Does a message appear instructing you
to check the staple unit?
Does a message appear instructing you
to add staples?
• Trays 1 to 4:
Load the paper with the front side facing up*.
• Bypass tray:
Load the paper with the front side facing down*.
* When the paper type is "Pre-Punched", "Pre-Printed"
or "Letter Head", load the paper in the opposite way.
(Except when "Disabling of Duplex" is enabled in the
system settings (administrator). For the current setting,
check with your administrator.)
If the paper type set for the cover or insert is not the
same as the paper type set for the tray, paper will be fed
from a different tray. Set the correct paper type for the
tray that contains the paper specified for the cover or
insert.
➞ System Settings > "Paper Tray Settings" > "Tray
Settings"
Ask your dealer if the device is compatible with the
machine.
Use "USB-Device Check" in the system settings to
check whether or not the device can be recognized.
➞ System Settings > "USB-Device Check"
If it is not recognized, connect it once again.
If the format of the USB memory is other than FAT32,
use your computer to change the format to FAT32.
Use a 32-GB or less USB memory.
Remove all remaining paper from the stapler compiler.
Check the connection cable. Remove and then firmly
reinsert the connection cable, and restart the machine.
Remove jammed staples.
☞
"REMOVING STAPLE
Replace the staple cartridge. Do not forget to replace
the staple case.
☞
"REMOVING STAPLE
8-35
TROUBLESHOOTING
Solution
Solution
JAMS" (page 8-6)
JAMS" (page 8-6)
Contents