Printing Is Not Possible Or Stops During A Job; The Wrong Size Is Selected; The Displayed Bypass Tray Paper Size Is Not Correct - Sharp MX-B401 Operation Manual

Problem
The operation panel
cannot be used.
Printing is not
possible or stops
during a job.
The wrong size is
selected.
The displayed bypass
tray paper size is not
correct.
Point to check
Does the message "Call for service.
Code:xx-xx*." appear in the touch
panel?
*Letters and numbers appear in xx-xx.
Is a tray out of paper?
Is the machine out of toner?
Has a paper misfeed occurred?
Is the output tray full?
Is the toner collection container full?
In the Paper Tray Settings of the system
settings, are restrictions placed on the
trays that can be used in each mode
(copy, print, fax, Internet fax, and
document filing)?
Has the correct original size been set?
Is the bypass tray extension pulled out?
Make sure that the LINE indicator is not lit and that the
DATA indicator is not blinking or lit and then switch off
the [POWER] key (
Wait at least 10 seconds and then switch the main
power switch and the [POWER] key (
that order.
If the message still appears after switching the
[POWER] key (
several times, it is likely that a failure has occurred that
requires service. In this event, stop using the machine,
unplug the power plug, and contact your dealer or
nearest SHARP Service Department. (When contacting
your dealer or nearest SHARP Service Department,
inform them of the displayed error code.)
Add paper as instructed by the message in the touch panel.
When toner runs low, a message will appear to inform
you that the toner cartridge must be replaced. To
replace the toner cartridge, see the Maintenance &
Safety Guide.
Remove the misfeed as instructed by the message in
the touch panel.
☞
REMOVING MISFEEDS
When the output tray becomes full, a detector activates
and stops printing.
Remove the output from the tray and resume printing.
Replace the toner collection container as instructed by
the message in the touch panel.
☞
Maintenance & Safety Guide
Check the Paper Tray Settings and see if checkmarks
appear in the checkboxes of each mode (Feeding
Approved Job). Functions without a checkmark cannot
be used for printing using that tray.
➞ System Settings > "Paper Tray Settings" > "Tray
Settings" > "Change" >
When an original is placed, the detected original size is
displayed.
If the original size displayed in this key is different from
the size of the original you placed, be sure to touch this
key and specify the correct size.
When loading paper in the bypass tray, be sure to pull
out the extension to enable the paper size to be
detected correctly.
8-31
TROUBLESHOOTING
Solution
) and the main power switch.
) back on in
) and main power switch off and on
(page 8-2)
(Each mode)
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