Warranty - Apex Digital CloudPower Series Operation Manual

Limited Warranty Limited Warranty
GiVa Audiovisual Technologies BV "Apex" warrants you, the original purchaser, or any party that
purchases the device from you, that its products are free from defects in material and workmanship
under normal use for a period of five (5) years from the date of original purchase. The date of purchase
is the date which appears on the first invoice or any other proof of purchase provided by an Apex
approved dealer.
Subject to the conditions and limitations set forth below, Apex will, at its discretion, either repair or
replace any part of its products that prove to be defective, provided that the product is returned with
proof of purchase, shipping prepaid, to an authorised Apex approved service facility.
Warranty cover of any repairs will only extend to the end of the original warranty period.
We will be happy to provide you with a list of authorised dealers to whom you can return the defective
unit or who will give you a returns note to enable you to send the unit to the factory.
Service turn-around time will be as fast as reasonably possible. If you are not satisfied with the repair,
contact Apex.
Exclusions and Limitations
This limited warranty covers only repair or replacement for defective products manufactured by Apex.
Apex is not liable for, and does not cover under warranty, any loss of data or any costs associated with
determining the source of system problems or removing, servicing or installing Apex products. This
warranty excludes 3rd party software, connected equipment or stored data. Apex does not warrant
that the operation of the product will be uninterrupted or error-free. In the event of a claim, Apex's sole
obligation shall be replacement of the hardware.
This limited warranty does not cover:
1. any damage to this product that results from improper installation, accident, abuse,
misuse, natural disaster, insufficient or excessive electrical supply, abnormal mechanical or
environmental conditions or other external causes;
2. any damage caused by operating the product outside the permitted or intended uses described
by Apex;
3. any damage caused by any unauthorized disassembly, repair, or modification;
4. consumable parts, such as batteries;
5. any cosmetic damage.
Apex is not liable for consequential damages.
This limited warranty also does not apply to any product on which the original identification
information (including serial number) has been altered, obliterated or removed or any product that
has not been handled or packaged correctly.
Warranty services will be furnished only if the product is accompanied by a copy of the original retail
dealer's invoice.
Warranty claims other than those indicated above are expressly excluded.
© 1999 - 2023 GiVa Audiovisual Technologies BV - Tervantstraat 2B - 3583 Beringen - Belgium
70

Warranty