Table of Contents
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Table of Contents
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Summary of Contents for Poly Blackwire 3200 Series
- Page 1 Blackwire 3200 Series Corded headset with inline call control User Guide...
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Page 2: Table Of Contents
Contents Overview Setup Load software Adjust the headband Position the boom Adjust the boom Use the inline controller Make/take/end calls Volume Mute Troubleshooting Headset Support... -
Page 3: Overview
Overview Icons Inline control LEDs Function Call button Flashes green Incoming call Solid green On a call Volume up button Increases the listening volume Volume down Decreases the listening volume button Mute button Solid red Headset is muted... -
Page 4: Setup
* 3.5 mm connector available on Blackwire 3215/3225 only. Load software Customize your device behavior through advanced settings and options with Poly Lens Desktop App. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality. Download: poly.com/lens. NOTE Device settings are also available in Plantronics Hub Desktop App. -
Page 5: Fit
Lengthen or shorten the band until it fits comfortably. The cushions should sit comfortably Adjust the headband over the center of your ears. Position the boom This headset can be worn on the left or right side. Rotate the boom to align with your mouth. CAUTION To avoid breaking the boom, only rotate it up and over 180°. -
Page 6: Use The Inline Controller
Headset call control is a software feature and dependent on a compatible softphone. If you have not installed Poly Lens Desktop App (poly.com/lens) or do not have a compatible softphone, press the headset call button first and then make/take/end the call using the softphone application. -
Page 7: Troubleshooting
Troubleshooting Headset I cannot hear caller. • Listening volume is too low. Press the volume up button on the headset. and/or ensure that the volume setting on your computer is set accurately. • The analog headset is not set as the default audio device. Use the audio settings in your sound control panel/preferences to select your headset as the default audio device. -
Page 8: Support
2132 LR Hoofddorp United States Netherlands © 2021 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners. Manufactured by Plantronics, Inc. 211088-06 06.21...
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