SpectraLink SVP100 Installation, Configuration And Administration
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SpectraLink SVP100 Installation, Configuration And Administration

Spectralink netlink svp100 svp server: install guide
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NetLink SVP Server
SVP100
Installation, Configuration and Administration
Within NetLink Telephony Gateway environments
PN 72-0178-02
Issue E

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  • Page 1 NetLink SVP Server SVP100 Installation, Configuration and Administration Within NetLink Telephony Gateway environments PN 72-0178-02 Issue E...

  • Page 2: Trademark Information

    No representation or other affirmation of fact contained in this document including but not limited to statements regarding capacity, response-time performance, suitability for use, or performance of products described herein shall be deemed to be a warranty by SpectraLink for any purpose, or give rise to any liability of SpectraLink whatsoever.

  • Page 3: Important Safety Information

    Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. • Use caution when installing or modifying telephone lines Please visit spectralink.com to view regulatory declarations. PN: 72-0178-02-E.doc Installation, Configuration, and Administration NetLink SVP Server (within NetLink Telephony Gateway environments)

  • Page 4: Table Of Contents

    SpectraLink Corporation 1. About This Document SpectraLink Corporation Model Numbers Related Documents Customer Support Hotline Icons and Conventions 2. NetLink SVP Server Overview SpectraLink Voice Priority (SVP) Multiple SVP Servers The Timing Function NetLink SVP Server Capacity Notes on System Configuration...

  • Page 5: About This Document

    Deploying NetLink Wireless Telephones: Best Practices white paper. Available at http://www.spectralink.com/resources/white_papers.jsp. Customer Support Hotline SpectraLink wants you to have a successful installation. If you have questions please contact the Customer Support Hotline at (800) 775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time.

  • Page 6: Netlink Svp Server Overview

    NetLink Telephony Gateway(s). SpectraLink Voice Priority (SVP) and Quality of Service SpectraLink Voice Priority (SVP) is the SpectraLink quality of service (QoS) mechanism that is implemented in the wireless telephone and AP to enhance voice quality over the wireless network. SVP gives preference to voice packets over data packets on the wireless medium, increasing the probability that all voice packets are transmitted efficiently and with minimum delay.

  • Page 7: Netlink Svp Server Capacity

    SpectraLink Corporation NetLink SVP Server Capacity The table below shows the capacity of NetLink Telephony Gateways in a multiple SVP Server environment. The table shows the total possible calls at 100% active calls. However, since it is unlikely that all handsets will be in use at the same time, the table then analyzes the number of handsets that could be installed in any given system where 15%, 25% or 50% of the handsets are in active calls at any one time.

  • Page 8: Notes On System Configuration

    SpectraLink Corporation Notes on System Configuration Wireless telephones cannot roam with uninterrupted service between subnets unless specific LAN components are present. Certain AP/Ethernet switch combinations establish a layer-2 tunnel across subnets that enables the handsets to roam. Without this capability, any call in...

  • Page 9: System Diagram

    SpectraLink Corporation System Diagram The following diagram shows one NetLink SVP Server residing on a network with five NetLink Telephony Gateways, wireless LAN APs, and Ethernet switch: access point wireless telephones access point optional Wireless CAT 5 cable 25 pair cable...

  • Page 10: System Components

    Contact SpectraLink, or a certified SpectraLink distributor, for specific information about your facility’s needs. The NetLink system must connect to APs that utilize SVP. Contact SpectraLink, or a certified SpectraLink distributor, to verify that your AP and its software version are supported.

  • Page 11: Administrative Computer

    SpectraLink Corporation the associated wired LAN so that they are not impacted by each others’ traffic. The NetLink Telephony Gateways, the APs, and their associated Ethernet switch must all be on the same “side” of the router. NetLink SVP Server The NetLink SVP Server manages call network traffic.

  • Page 12: The Front Panel Of The Netlink Svp Server

    : If active calls. 3, 4, 5 : Currently unused (power jack): Connects to the AC adapter supplying power to the system. Use only the SpectraLink-provided Class II AC Adapter with output 24VDC, 1A. PN: 72-0178-02-E.doc Installation, Configuration, and Administration...

  • Page 13: Installing The Netlink Svp Server

    Required Materials The following equipment must be provided by the customer. • Power Outlet – AC adapter provided by SpectraLink.. • Backboard space – The NetLink SVP Server is designed to be wall- mounted to ¾" plywood securely screwed to the wall.
  • Page 14 SpectraLink Corporation 4. Repeat steps 1-3 for each additional SVP Server. The mounting plate is designed to provide the correct minimum spacing between units. When mounting multiple units, stack the units in the rack as closely as possible. Mount the NetLink SVP Server to a wall The NetLink SVP Server can be mounted either horizontally or vertically.

  • Page 15: Configuring The Netlink Svp Server

    SpectraLink Corporation Configuring the NetLink SVP Server During initial setup of the NetLink SVP Server the IP address is established and the maximum number of active calls per AP is set. Optionally, you may enter a hostname and a location for software updates via TFTP.

  • Page 16: The Netlink Svp-Ii System Menu

    IP address and hostname. Change Password —allows you to change the password for NetLink SVP Server access. SVP-II is a designation used internally by SpectraLink Engineering. PN: 72-0178-02-E.doc Installation, Configuration, and Administration NetLink SVP Server (within NetLink Telephony Gateway environments)

  • Page 17: Network Configuration

    This is also where you may optionally establish a hostname and Configuration enter the IP address of the location of any software updates you may obtain from SpectraLink. See section 5, the Software Maintenance section, of this document for more information about installing software updates via TFTP. Scroll to...
  • Page 18 SpectraLink Corporation The following options must be configured: IP Address Enter the IP address of the NetLink SVP Server, defined by your network administrator. Enter the complete address including digits and periods. may be entered. The NetLink SVP Server will automatically lock for maintenance if the IP address is changed.
  • Page 19 SpectraLink Corporation Syslog Server Logging can be set to syslog server when an alarm is triggered. Disable Telnet Service Prevents Telnet access into the SVP Server. Reset the SVP Server for the change to take effect. Upon reset the Telnet protocol server is not started.

  • Page 20: Svp Server Configuration

    Server. It is also where you can lock the NetLink SVP Server for maintenance and reset the NetLink SVP Server after maintenance. The type of gateway you are using determines the mode of the NetLink SVP Server. for systems using the SpectraLink NetLink Telephony Gateway. NetLink From the main menu, scroll to The NetLink SVP Server will automatically lock for maintenance if the IP address is changed.
  • Page 21 SpectraLink Corporation Inactivity Timeout (min) Set the number of minutes the administrative module can be left unattended before the system closes it. This number can be from 1 to 100. If it is set to zero (0), the administrative module will not close due to inactivity.
  • Page 22 SpectraLink Corporation Default means “shall not change value of DSCP tag”, in other words the received DSCP value (from the Gateway) is passed transparently. Reset System If this option is selected, you will be prompted to reset the NetLink SVP Server upon exiting this screen.

  • Page 23: Change Password

    Change Password appear: Enter the information and either select new password. If you forget a password, call SpectraLink Customer Service for assistance. PN: 72-0178-02-E.doc Installation, Configuration, and Administration NetLink SVP Server (within NetLink Telephony Gateway environments) from the main menu. A screen similar to the following will...

  • Page 24: Swapping/Adding/Deleting Svp Servers

    SpectraLink Corporation Swapping/Adding/Deleting SVP Servers Whenever an SVP Server is removed from the system, wireless telephones that are using the SVP Server will be affected. If the removal of the SVP Server is intentional, the administrator should lock and idle the system prior to removing an SVP Server.

  • Page 25: Software Maintenance

    Software Maintenance The NetLink SVP Server uses proprietary software programs written and maintained by SpectraLink Corporation. The software versions that are running on the system components can be displayed via the You may obtain information about software updates from SpectraLink or its authorized dealer.

  • Page 26: Troubleshooting Via System Status Menu

    —displays information about the Ethernet network to which the NetLink SVP Server is connected. Software Versions —lists the software version for each SpectraLink component. —not used in a NetLink Telephony Gateway environment. Gatekeeper Database Options on the System Status Menu provide a window into the real time operation of the components of the system.

  • Page 27: Error Status

    SpectraLink Corporation Error Status screen displays any alarms that indicate some system malfunction. Error Status Some of these alarms are easily remedied and others require a call to SpectraLink’s Customer Support Department. From the System Status Menu, on the NetLink SVP Server.

  • Page 28: Network Status

    – the number of days, hours and minutes since the NetLink SVP System Uptime Server was last reset. – the type of connection to the Ethernet switch currently utilized. See SVP100 Capacity for more information. Data is transmitted over SpectraLink components by proprietary technology developed by SpectraLink Corporation.
  • Page 29 SpectraLink Corporation – Ethernet statistics concerning the received packets during System Uptime. bytes – bytes received – packets received packets errors – Sum of all receive errors (long packet, short packet, CRC, overrun, alignment) drop – packets dropped due to insufficient memory –...

  • Page 30: Software Version

    NetLink SVP Server. This information will help you determine if you are running the most recent version and will assist SpectraLink engineering and/or customer support in troubleshooting software problems. This screen also displays the model type.
  • Page 31 SpectraLink Corporation Access point, description, 10 Alarms, 25 Customer Support Hotline, 5 Download master, 17 Downloading Software Updates, 23 Error Status, 25 Ethernet switch, description, 10 Hotline, 5 NetLink SVP Server Front Panel, 12 NetLink SVP Server, 6 NetLink SVP Server...

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