Less Maintenance For Service Cost And Downtime Reduction - Canon imageRUNNER ADVANCE DX C568iF Service Manual

Canon
R. Less Maintenance for Service Cost and Downtime Reduction
The imageRUNNER ADVANCE DX C568/C478 Series machines are
designed for the ease of installation and parts replacement, which in turn
reduces dealer labor costs. Serviceability improves because these machines
are equipped with the potential to reduce service operation costs for the
dealer (lets the dealer focus on more important repair visits) and maintain
uptime for the customer (by enabling a nontechnical person (end-user) to
perform installation and replace parts). This includes trained delivery people,
the person responsible for daily maintenance at the customer site, and end-
users.
Canon USA suggests the following tasks as possible options designed to
enable dealerships to reduce service costs and maintain uptime for the
customer:
• Device installation by trained delivery people or the person responsible for
daily maintenance
• Select parts replacement by an end-user
• Remote support (technical support over the telephone)
• Perform operations on the machine's UI remotely with the standard
Remote Operator's Kit.
The imageRUNNER ADVANCE DX C568/C478 Series machines provide
dealers with more options for reduced installation times and parts
replacement. The Less Maintenance strategy is solely at the discretion of the
dealer; however, Canon USA encourages dealers to use this strategy as an
opportunity to reduce service costs and maintain uptime for their customers.
By using the less maintenance option, dealerships do not have to reduce click
charges. On the contrary, the less maintenance option increases a
dealership's efficiency, as outlined below.
imageRUNNER ADVANCE DX C568iF/iFZ C478iF/iFZ Service Guide
Revision 3
imageRUNNER ADVANCE DX C568iF/iFZ C478iF/iFZ Service Guide
September 2022
Page 66