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Canon
VII.
Dealer Sales/Service Authorization
To obtain and maintain authorization to sell or service an imageRUNNER
ADVANCE DX device, every Authorized Reseller's location must have at least
one employee who has successfully completed the appropriate imageRUNNER
ADVANCE DX device-training program, and who has been certified, as
described in
Educational
VIII.
Educational Training
A. Training Program Overview
The imageRUNNER ADVANCE DX C568/DX C478 Series Update course
provides students with the foundational knowledge of product concepts,
features, and specifications needed to successfully setup and service the
imageRUNNER ADVANCE DX C568/DX C478 machines in the field.
The course consists of a downloadable document detailing the features and
functionality of this edition of product that differ from the iR ADV DX C477
series products.
B. imageRUNNER ADVANCE DX C568/DX C478 Series Training
1.
Learning Path for New Service Technicians
New service technicians are required to complete the learning path
below to obtain certification on this product:
Table 8 – imageRUNNER ADVANCE DX C568/DX C478 Series Learning
Path
1- Canon Foundations Online Training
Canon Foundations Classroom
imageRUNNER ADVANCE C475 III Series Online Hardware Training
In addition to the above required courses, it is strongly recommended
technicians complete the following:
imageRUNNER ADVANCE DX C477 Series Online Hardware
Update
imageRUNNER ADVANCE DX C568/DX C478 Series Online
Hardware Update
30
Course names and course codes are subject to change without notice.
imageRUNNER ADVANCE DX C568iF/iFZ C478iF/iFZ Service Guide
Revision 3
imageRUNNER ADVANCE DX C568iF/iFZ C478iF/iFZ Service Guide
Training.
Course Name
30
Course Name
30
Course Code
30
19TCF00O
19TCF01C
19IRTADVC47500O
Course Code
30
19IRTADVDXC477U00O
19IRTADVDXC568U00O
September 2022
Page 37
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